Waiters need to be a bit more tentative
Never asked if we would like more to drink!
Food is good. Noise level impacted ambiance and overall dining experience. A bit pricey. Service good but not outstanding. My companion did our best to fill in the gaps.
Terroni is known for their peculiar if not annoying service. They are not rude and most servers are terrific but the owners have bizarre hang ups that patrons can have fun with. With the bread they serve olive oil but no balsamic vinegar - and the servers are forced to refuse to bring any when asked. So bring your own bottle and share with other tables. They do not slice their pizza - and refuse when asked. It’s as if cutting the precious pizza is beneath them - which is funny given how ordinary the Za is. So bring your own Pizza cutter - the larger the better! And please share with adjoining tables. This Bring-Your-Own equipment improves the dining experience to one that is almost enjoyable.
Food was great, but service lacked. We waited at every stage of our meal, in fact dinner showed up before drinks, that were ordered 1/2 hour earlier. The most disappointing was I was holding a client lunch. I have always had good experiences at any Terroni, however they dropped the ball on this one.
My 3rd time here and the worst quality of food I had at Terroni. Hostess was not sincerely friendly.
Very good traditional Italian fare brought to you by nice and helpful staff. The wine list is bit thin, as many wines on the list are not available.
I really like the ambiance of this restaurant, and the food is quite good. Unfortunately we had to wait 45 minutes before a server (or anyone) came to our table... water followed and finally food started to arrive at a good pace after that.
It was a great meal!! A little disappointed with how close together the tables were. Felt a little too close to both our neighbours. But the food was good and quick! We were asked if we wanted bread, said yes, and then it never came. Which isn’t a make or break but something to note.
Usually have a great time at Terroni, however service was below average this visit. Our table wasn’t ready on time and we weren’t served bread. Overall disappointed!
Food and service are top notch! The ambiance is warm and friendly, like enjoying time at a close family member or friend's house!
Thank you for the 5-star review and kind words! We are happy you feel that way and look forward to your return :)
We were visiting from the states and our waitress from brunch recommended Terroni for Italian food. So glad we were able to get a reservation here! Some of the best Italian food I’ve ever had. The food was delicious, authentic, and fresh!
Thank you so much Shivani for appreciating all the things Terroni has to offer! We hope to welcome you back on your next visit to Toronto, have a nice day :)
Amazing food and service!!!
Thank you VivianS for the kind words and 5-star review! We hope you will return in the future :)
Bar none the best restaurant architecture, experience and mood in the City. Couple it with the amazing food, and it can't be beat!
Thank you Tyler for your 5-star review and kind words! We look forward to having you return to Terroni again soon :)
our table had people walking back and forth on both sides, my elbow kept getting bumped by people .. too cramped to relax and enjoy, would not go back
Hi FrankC, thank you for your review and feedback. We will share your comments with our management team. Please know a manager is always on duty to assist guest with immediate needs or concerns and would be have prevented you leaving feeling the way you did.
First time here with my girlfriend and it was a great experience. I really appreciate the host holding our table a bit longer than expected. Food had great presentation and flavour. Decently priced for a new fancy date night :)
Hi Josh, we're happy to read you and your girlfriend enjoyed your time with us! We go through great lengths to provide our customers with an authentic Italian dining experience. We hope to see you back at Terroni in the future :)
While Terroni used to be a great night out in Toronto, things have changed! Tables are very tight, I felt like I was eating with my neighbours on both sides. While the salads were magnificent, the rest of the meal fell very flat. Our pizza was tasteless! When we asked for more cheese, by way of grated Parmesan, one of the servers told us that they will not change what they serve. I’ve heard that in years past but what happened to the customer should be satisfied? We were also very disappointed with the tiramisu. It was tasteless and light character. We went to this restaurant because we had tickets to the theatre and after we ordered dessert our waiter disappeared. We had asked for two cappuccinos when we ordered dessert. When they didn’t come, and we have finished our dessert, we just asked that they don’t bother bringing them. We had to scramble to get our bill in order to make our play. I was very disappointed and will not go back. Toronto has lots of great places to have a good pizza, Terroni needs to step it up!
Hi there, thank you for your review. We cater to theatre crowds on a daily basis and understand how timing is an important factor. We are a traditional Italian restaurant and serve our menu items that way they are intended to be enjoyed, therefore we do not allow for substitutions or modifications. However we do offer 24 pizzas to choose from, something for everyones palette. Please know a manager is always on duty to assist guests with immediate needs or concerns. Thank you and have a nice day!
Would have preferred to be seated on. The main floor not on the third floor (and all stairs!)
Hi MarkW, thank you for your 4-star review. Upon your next visit please advise the host or include in your reservation notes of your seating preference. The host will do their best to accommodate based off of availability. Thank you and have a nice day!
Excellent service and food. We are regular customers and never disappointed
Thank you Nino for your loyalty, we really appreciate it! We hope to see you back at Terroni soon :)
Reservation was made for 5. Started off pleasantly after placing our order we only received one app and had to wait for the other app. Then 75 mins go by before we receive our entree and during that entire time we were not checked on. When they finally did make their way to our table they asked if we wanted dessert😂. If they did their job and ensured the tables were looked after that would have never happened. After our food is rushed out and some of the noodles in my bolognese were still hard and not cooked all the way through.
Before we left the manager comes and asks how our evening was and if we wanted dessert or coffee. What makes you think I want to put any more money into your establishment for a horrible experience. Said he would take care of the bill so I was ready to leave when he comes back to the table with a bill and only an app being comp’d.
Won’t be going back and highly recommend you go somewhere else too.
Terroni was great! The food was absolutely delicious, my seafood pasta was TO DIE for, pasta was cooked al dente, and there was a ton of seafood in there. Really good quality. Boyfriend had the steak, he said it was good, but the potatoes needed a little more flavour but overall amazing. Such a fun spot for a date. Perfect cross between Fancy and still casual. Simple drinks are super expensive which is the only unfortunate thing — for a whiskey glass sized gin and tonic, $15 is just too much. I can look past that, just a very minor inconvenience. But otherwise, I’d highly recommend this restaurant.
Thank you NatashaC for your kind words on Terroni! We're happy to read you and your boyfriend enjoyed your time dining with us. We will share your comments with our chef and management team. We hope to have you back at Terroni again in the near future! Have a nice day :)
Great Valentines Dinner.
We're happy to read you enjoyed Valentines Day with us! We hope to host you again soon :)
We were seated in the wine cellar section. I must say it is total experience. Our server was outstanding! Food was quick and delicious. Would highly recommend. Thanks for making our valentine’s dinner so great!
Thank you so much for this wonderful review. We're happy to read you enjoyed our Cantina floor and your Valentines Day with us! We hope to have you return again in the future, have a nice day :)
The atmosphere was very nicely designed with the exception of how crammed it was, but being in there financial district I wouldn’t except anything less. The value was really lacking as due to portion size. $200 for 5 people and we all left hungry. Of course presentation is nice but At the end of the day I’m there to eat not stare at a plate. I would recommend to someone looking for that kind of restaurant but I have other choices I’d usually prefer
Hi JustinP, thank you for your 4-star review. Our prices are reflected in the high quality ingredients we use in every one of our dishes. Our pasta is made in house daily, our flour is imported from a third generation family run mill in the Marche region of Italy and our olive oil is made of 100% Coratina olives and made by a family friend in Italy who has many fields dedicated to the its production just for us. We hope you will consider returning again in the future. Have a nice day!
I'm adding this review with a caveat - I would only recommend this restaurant to friends or acquintances who like very loud restaurants. Establishments with volume so loud that two people sitting across a small table from one another cannot hear one another or have a conversation. We visited the Terroni on Adelaide for our (low key) Valentine's lunch.
However the ambient volume made what should be an overall 4 star review - only a 3-star review or lower. We won't rush to return. Such a disappointment.
Great food, service was professional and quick! Definitely recommend.
Thank you for recommending us! We're happy to read you enjoyed your experience at Terroni :)
Loved it great service
Thank you! We will share your comments with our staff :)
Too loud and diners are stuffed in like sardines. I felt like I was having dinner with the couples on either side of me.
Hi Dave, thank you for your review. We apologize that your experience wasn't what we expect for all of our guests. We are a multi-level location that is busy every day of the week and do our best to accommodate all. Please know a manager is always on duty to assist guest with immediate needs or concerns. We hope you will consider returning in the future to experience what majority of our guests do.
This review is purely on the pricing of the food. Otherwise, our servers was great. And what I ordered was great. We came with a toddler as we had been told this place was ‘family friendly’. After dining here, I would have to disagree. They were able to stow our stroller in a room which was nice, but it was just somewhere to get it out of the way. I’m not sure where they would have put another one if another family came.
Ambiance is loud so it is good with kids due to the fact that no one can hear them if they’re being loud or crying.
We were told we could do a kids pasta which essentially was penne with butter and cheese - and I thought, ‘oh perfect’. However, the penne was al dente, which may be fine for an adult, not for a 2 year old who then thought his pasta was ‘too hard’. I felt the penne was too hard even for my liking.
When the bill came, and I was charged $15 for the ‘kids pasta’ $15!!! For literally a bit of penne + butter + cheese. If I had known, I would have ordered a regular pasta and just picked out all the toppings for myself and let my son have the plain pasta and sauce. Not worth it.
Hi Karen, thank you for your feedback and letting us know you enjoyed your food. We're happy to read our staff were able to store your stroller away appropriately. Although we offer off-menu kid options, by popular demand, we still use the same quality of ingredients in every dish which reflects the price. Such as that our pasta is made fresh in house on a daily basis. We hope you will consider returning again in the future to enjoy what majority of our guests do. Have a nice day :)
The service was slow, had to ask for a coke three times before the server brought it to us and then she spilled them all over the guest next to me as well as on my coat and pants - no real apology and she laughed about the coke being everywhere. The pizza arrived not cut and they did not offer and pizza cutter - said the knives are sharp so use them - I took a client to the resto and was very disappointed.
Hi Brenda, thank you for your review. We apologize for the mishap in service that occurred and if your server did not properly deliver the message as to why we do not cut our pizzas. We have been in business for over 27 years and have always served our pizzas the traditional way, uncut. We provide each guest with a serrated knife to enjoy their pizza the way they please. We hope you will consider returning for your next authentic Italian experience. Have a nice day.
Had dinner at Terroni with a group of colleagues (8 people). The food and wine was great and very reasonably priced.
There were a few issues with service but the server and the restaurant MORE than helped us out.
Food is always reliably good...server was excellent (sommelier was a bit of a pill, but I've told you that before)... acoustics make the place generally noisy, so I guess that's why it's so popular with younger people... it's my stand in when La Bettola isn't open...
Hi ToddK, thank you for your review and mentioning the food and service were good. We are a multi-level location which is much louder than our smaller sister restaurant La Bettola. We hope you will consider returning again in the future! Have a nice day :)
Pretty good meal. Tasty food. Meatball apps were tasty but cool temperature wise. Fried calamari was good but needed some spice. Sausage meals (Incl the one w truffle and spicy sausage) were a hit although you have to like yr pasta quite al dente. One person in our party had the tagliatelle bolognese and didn’t love the sauce (not very tomato based). Excellent service! Great waitress and timely attention to our food and drink needs.
Hi there, thank you for your review and for mention you experienced excellent service. We will address your food comments with our chef and management team. We hope to have you return again in the future, have a nice day!
This was my first time here but the rest of my table had enjoyed Terroni on previous occasions. As a vegetarian, I was pleasantly surprised to see not only several options on the menu but also our server told me that anything on the menu could be modified to remove the meat! Everything was delicious and freshly made in house. I will definitely be coming back.
Hi Corkz, thank you for your 5-star review. We are happy to read our server was able to accommodate your dietary needs and that you enjoyed your time with us at Terroni. We look forward to your return, have a nice day :)
Wonderful wonderful wonderful!! Great food, service and ambiance.
Thank you Hasini for this wonderful wonderful wonderful review! We hope to have you back at Terroni again soon :)
The service was superb and food terrific. We were there for a visit with a friend from out of town and it was a great opportunity and excellent setting
Thank you Keng for your 5-star review, we're happy to read you and your friend enjoyed your time with us at Terroni! We will share your kind words with our staff. and hope to welcome you back in the near future.
The service was amazing! Carly was an absolute sweetheart and very helpful. The food was also on point 👌🏼
Thank you for this great review! We will share your service comments with Carley as this will put a smile on her face! We hope to have you return again soon. Have a nice day :)
It was my friend's 50th Birthday celebration, had an awesome time. The server was amazing and friendly.
Keep up the good work.
Thank you for the 5-star review! We're happy to have been a part of your celebration and that you enjoyed your time with us. We will share your comments with our staff :)
It’s always a successful night out at Terroni’s. Food is fantastic (all their pizzas and especially the duck ravioli). Great service!
Hi there, thank you so much for this great 5-star review on food and service! We hope to see you back at Terroni on Adelaide in the near future :)
Great service! Disappointed with the food. Our expectations were higher than what was given. Pasta was bland and the pizza was nothing special... not for the value you pay!