Thai Square Richmond

4.2
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421 reviews
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£26 to £40
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Thai
Thai Square restaurant on Kew Road in the London borough of Richmond, near the station, has brought a taste of the East to the West with impressive results. The building is the former Duke of York pub which has been excitingly transformed into a lovely, sun-drenched, modern, elegant restaurant with beautiful Thai artwork and artefacts. You could be in Bangkok. Thai Square’s chefs have together collected more than a thousand authentic recipes for their Thai cuisine, which means that the large menu you’re offered is only a share of what they know. Authentic Thai ingredients are flown in and the food is created using fresh, high-quality ingredients in dishes like gang pa, yum nua or favourites like kanom jeeb, goon kratiam and the national dish, pad Thai. Thai Square’s wines and service are exemplary and the whole experience a delight.
What 421 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.2
service
4.0
ambience
4.0
value
Noise · Moderate
92% of people would recommend it to a friend
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FB
London
2 reviews
Dined on 13 September 2019
Overall 5food 5service 5ambience 5

Lovely venue and excellent food. Service was good and the resturant was not busy or loud.

I have been too a few Thai Sqaure branches, but this one is by far my favourite.

J
London
45 reviews
Dined on 5 September 2019
Overall 2food 2service 4ambience 2

The place was deserted & we ordered some wine but except for one all were low quality Thai wines. The menu was typically Thai, not much to rave about just the Massaman curry was good. Value for money n staff very helpful.

s
London
134 reviews
Dined on 15 June 2019
Overall 2food 1service 3ambience 1

We ate a meal here a few weeks ago and were all disappointed with the food. We spent quite a lot of money here and felt that the price didn't reflect the food.

R
London
30 reviews
Dined on 31 March 2019
Overall 4food 5service 4ambience 4

Delicious food, good service

MB
London
1 review
Dined on 23 March 2019
Overall 4food 5service 4ambience 4

The food was lovely and the customer service was very good.

MC
Hertfordshire
20 reviews
Dined on 9 March 2019
Overall 5food 5service 5ambience 5

Delicious food.

OT
London
1 review
Dined on 9 March 2019
Overall 2food 2service 4ambience 4

The beer was nice and cold. Service was good. Starters were nice. Prawn curry had bits of chicken in it (not good if you’re pescatarian). The curries (we had three different ones) although tasty weren’t curry hot (despite three Chilies on the menu) and the sauce was a very watery soup.

LC
London
11 reviews
Dined on 2 March 2019
Overall 5food 5service 5ambience 3

This was exceptional Thai cuisine, and we will definitely come back.

The surroundings are a bit bland, so the restaurant lacks a really special quality in terms of the whole experience. They could be improved on if I'm honest, and the toilets made nicer/be maintained better as well, but overall we had a good experience.

OT
London
2 reviews
Dined on 19 January 2019
Overall 5food 5service 5ambience 5

Brilliant food as always and service . Best Thai restaurant I Richmond !

f
London
96 reviews
Dined on 21 December 2018
Overall 3food 4service 3ambience 3

Can be a bit hit and miss at Thai Square Richmond but had good curry even if a little watery.

C
London
139 reviews
Dined on 17 December 2018
Overall 3food 3service 3ambience 3

Thai Square is Ok but not anything I would rave about. Average food and service and not as high standard as other Thai places in Richmond. Would go here because the location is convenient and it is close to the station.

L
London
81 reviews
Dined on 9 December 2018
Overall 3food 3service 4ambience 2

Had to book here last minute after a disastrous lunch elsewhere. So any food would have been most welcome! It was all very good, swift service too which was appreciated and a very nice waitress.

DI
London
2 reviews
Dined on 24 November 2018
Overall 5food 5service 4ambience 4

Very busy due to the rugby match in Twickenham but service still good as so busy.

SH
London
5 reviews
Dined on 3 November 2018
Overall 5food 5service 5ambience 4

We went before a rugby International at Twickenham. The food was good and the service excellent.

WN
London
9 reviews
Dined on 12 October 2018
Overall 5food 4service 5ambience 5

Good food and even better service. We arrived after closing time but as long as we agreed to take all the food at the same time the friendly staff were happy to accommodate us. We’ve eaten at this chain before so were surprised that the quantity, presentation and quality was better than we’ve experienced elsewhere - the team here has put its own stamp on the standard approach. We started with the crispy duck then the crispy talapia and the spicy salad all of which were excellent. Decor and service all very good so all in all no hesitation in recommending to others.

MS
London
6 reviews
Dined on 13 September 2018
Overall 5food 4service 4ambience 5

Good food, excellent service, overall good evening out

OT
Berkshire
5 reviews
Dined on 7 September 2018
Overall 5food 5service 3ambience 4

Very good starters. My mains was also nice. Overall a good evening with some good food.

OT
Jersey
2 reviews
Dined on 26 August 2018
Overall 5food 5service 5ambience 5

We went for Sunday dinner. The service was very good, the menu had good and varied choices and the food was excellent - good value for money.

T
London
21 reviews
Dined on 29 June 2018
Overall 2food 2service 3ambience 3

Food was not as good as other thai square branches. Service was good, but I was very disappointed with the green chicken curry. The chicken was really dry. We ordered the vegetarian sharing platter which was mostly tofu which was very spongy. Overall, I would not recommend the Richmond branch.

BP
London
2 reviews
Dined on 11 May 2018
Overall 1food 2service 1ambience 2

Went there for dinner on a Friday evening and from the moment we arrived it was continuously pushing us to order, by not just one waitress but 2 of them. It felt they were rushing to get us out quickly for quick turnaround even though the restaurant remained half empty throughout the time we were there. We felt so pushed along, while the waitresses kept asking if we had finished whilst we were eating. They literally moved our plates before we’d even had a chance to swallow our mouthfuls. It was a horrible evening and we chose to go elsewhere for after dinner drinks and dessert. Quite rude service, and for a £80 bill, its somewhere I will not be visiting in a hurry. Avoid if you are looking for an enjoyable dining experience.

DL
London
26 reviews
Dined on 19 April 2018
Overall 5food 5service 5ambience 4

Quick and delicious food served promptly before theatre. Very efficient.

PH
London
9 reviews
Dined on 16 April 2018
Overall 1food 2service 1ambience 1

Seven of us arrived at 'Thai Square' early on a Monday evening in mid April and were met with a very unfriendly welcome. An unnecessary fuss was then made rearranging a table for seven, despite a booking for 7 persons having been made previously. There were only 3 others, at one table, in the restaurant at the time. After an interminable time a drinks order was taken, and in a fairly brusque manner. A question from one of us as to the possibility of a wifi connection was met with dismissive hostility. The drinks took an age to arrive and then were delivered in a somewhat abrupt manner.
At that point we chose to take our business elsewhere, I settled our drinks bill, requesting the removal of the 12.5% service charge that had been added. Prior to leaving I had a discreet word with the young manager explaining the reasons for our departure.
Overall this was a very disappointing event and I could not recommend 'Thai Square' until such time as some of the staff adopt a more customer aware mentality. The fact that we did not sample any of the food means unfortunately I am unable to make comment on that.

A
London
1 review
Dined on 17 March 2018
Overall 5food 5service 5ambience 5

Everything ordered was absolutely delicious and well presented and the service was extremely good

LF
London
42 reviews
Dined on 10 March 2018
Overall 4food 4service 4ambience 4

Good reliable Thai food as you would expect, doesn’t let you down

DL
London
26 reviews
Dined on 23 February 2018
Overall 5food 5service 4ambience 4

Efficient and fast service - perfect for pre-theatre. Food was fresh and tasty. Staff were good but not very smiley. Would definitely return.

y
London
45 reviews
Dined on 14 February 2018
Overall 4food 4service 4ambience 4

We stopped in Thai Square for a late bite to eat mid week. Service was quick and friendly and the food very tasty. Both had curries and rice; I might have expected slightly larger portions for the price.

W
London
41 reviews
Dined on 14 February 2018
Overall 1food 5service 2ambience 2

Was a bit disappointed as I went there for a 7pm seating and was placed at the front of the restaurant which is nearer the door which had the cold air coming in when the door opened. I asked to be moved to a table that was in the back which was further away from the door and was told those tables were reserved. Nonsense! As those same tables were still unoccupied when we were leaving the restaurant! Absolutely abmissal service and had the cheek to put on a discretionary tip for £11 which I politely declined to pay in protest.

DG
Birmingham
1 review
Dined on 10 February 2018
Overall 4food 4service 4ambience 4

Super food. The service was very good on what was a 6 Nations day. The restaurant was fully booked so full to capacity; even so, we did not have to wait for anything and the staff were really pleasant. I was pleasantly surprised at the price when it came to paying the bill for 6 of us. Great value! I shall certainly be going again.

OT
Berkshire
2 reviews
Dined on 15 January 2018
Overall 3food 3service 2ambience 2

Not particularly friendly, albeit this was early lunchtime

k
London
23 reviews
Dined on 28 December 2017
Overall 4food 4service 4ambience 3

We were a party of six for a pre-theatre matinee lunch. we ordered from the lunch special menu, and everyone was pleased with their choices. I asked for the fresh chillies to be left out of my soup, this was done as asked without any fuss, thank you. Service was prompt without being over-fussy. We will come again when going to the theatre in Richmond.

K
London
11 reviews
Dined on 19 December 2017
Overall 4food 4service 3ambience 4

I’m a repeat diner however this visit was a little lacklustre. It wasn’t that busy yet service seemed slow but the waitress was bubbly and friendly. Food was good if not a little overpriced.

OT
London
1 review
Dined on 15 December 2017
Overall 5food 5service 5ambience 5

Perfect and enjoyable experience.

R
London
2 reviews
Dined on 18 November 2017
Overall 4food 4service 4ambience 4

The rugby was on that day so super busy in and around Richmond. I had booked a table and only had a 5 minute wait. Once seated service was pretty quick. Lovely tasty food, mines could have been warmed up a little more.

b
London
53 reviews
Dined on 9 November 2017
Overall 4food 4service 3ambience 3

really well decorated. Excellent Thai food - delicious. we will be back.

d
London
6 reviews
Dined on 28 October 2017
Overall 3food 4service 3ambience 4

Food was as to be expected from a chain Thai, perfectly good but nothing overly exciting. The portions were a little on the small side for the cost of the dishes and the service could have been a little more lively.

EM
London
34 reviews
Dined on 4 September 2017
Overall 4food 5service 3ambience 3

Attractive restaurant with good food - the service was a little slow but the staff were pleasant and we werent rushed which was nice. Would go back.

OT
London
2 reviews
Dined on 24 August 2017
Overall 4food 5service 3ambience 4

Food was great and there is a good vegetarian choice. Service was very slow though.

S
London
4 reviews
Dined on 15 July 2017
Overall 3food 2service 3ambience 4

Very nice decor. Starter ok but we both ordered the chicken pad Thai and it turned up warm not hot - obviously been waiting in kitchen for a while and very bland. We both left most behind and told waitress but her only answer was I will tell the chef.

T
Hertfordshire
4 reviews
Dined on 18 June 2017
Overall 4food 4service 4ambience 5

Nice restaurant with lovely deco. Very good service and friendly staffs. Excellent food with variety of choices. Was disappointed with stir fried broccoli with garlic.It was very runny but overall food are amazing.

n
London
66 reviews
Dined on 2 May 2017
Overall 5food 5service 5ambience 3

Lovely food and great staff. The place was empty which was a shame for the ambience of it all, but I would highly recommend it

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