The Balcon

4.4
4226 reviews
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£26 to £40
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French
Top tags:
  • Special Occasions
  • Good for a Date
  • Good for Anniversaries
Located on the ground floor of Sofitel London St James, The Balcon has a separate entrance on Pall Mall. Close to the recognised landmarks of Trafalgar Square and Regent Street, The Balcon restaurant features double height ceiling and impressive oak spiral staircases that give a sense of theatricality.

The Balcon is an all-day dining destination, perfect for breakfast, lunch and dinner, it is also ideal for a morning tea and savouries, an afternoon tea with a French touch, and a pre-theatre dinner.

Showing Head Chef, Matt Greenwood’s passion for local produce, the menu uses seasonal ingredients and offers traditional French dishes such as steak tartare, lemon sole meunière and foie gras cottage pie. For a luxury experience, a selection of Sturia caviars is also available, to enjoy with a glass of champagne.
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Private dining
Dining Style
Casual Elegant
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Cuisines
French, English
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Hours of Operation

Monday - Friday: 6:30am - 11pm
Saturday: 7am - 11pm
Sunday: 7am - 10pm
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Phone number
020 7389 7820
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Casual Dress
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Executive Chef
Matthew Greenwood
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Additional
Bar/Lounge, BYO Wine, Cafe, Corkage Fee, Counter Seating, Full Bar, Late Night, Non-Smoking, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Private Dining

The private dining room offers the perfect setting for a business or private party. Ideally positioned and flooded with natural daylight, the room is separated by silk curtains, offering an exclusive and intimate area, whilst giving the opportunity to enjoy the atmosphere of the French brasserie.

View Private Dining Details

Special Offers

Free-flowing prosecco weekend brunch: From £45pp

Viennoiseries basket, one main and one dessert.
Free-flowing served for 90 minutes.

Terms and Conditions: Maximum of 10 diners. Includes Tax, excludes service.

Valid For: 1 - 10 people

Starts: 19 February 2018

Ends: 18 November 2018

Availability: Sun 12:30-16:30
Sat 12:00-16:00

3 courses: £25 per person

From the “A la carte” menu, select a starter and a main from the specials and a dessert to compose your own menu.
Credit card details required from 7 people booking.

Terms and Conditions: Maximum of 10 diners. Includes VAT, excludes service.

Valid For: 1 - 10 people

Starts: 4 June 2018

Ends: 18 November 2018

Availability: Sun 13:00-21:45
Mon-Sat 12:00-22:45

Festive menu: 3 courses £39

£49 per person with a glass of champagne from the festive menu.

Credit Card details required from 7 people booking

Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service.

Valid For: 1 - 20 people

Starts: 19 November 2018

Ends: 23 December 2018

Availability: Sun 12:30-21:45
Mon-Sat 12:00-22:45

Sofitel Wine days menu - 4 courses with wine pairing

4 courses with wine pairing: £75 per person
From our Sofitel Wine Days" menu

Credit Card details required from 7 people booking

Terms and Conditions: Maximum of 10 diners. Includes VAT, excludes service.

Valid For: 1 - 10 people

Starts: 21 September 2018

Ends: 31 October 2018

Availability: Daily 12:00-21:45

Sofitel Wine days menu - 4 courses with wine pairing: £75 per person

From the “Sofitel Wine Days” menu.

Credit card details required from 7 people booking.

Terms and Conditions: Maximum of 10 diners. Includes Tax, excludes service.

Valid For: 1 - 10 people

Starts: 21 September 2018

Ends: 31 October 2018

Availability: Sun 13:00-20:45
Mon-Sat 12:00-21:45

Festive menu: 3 courses £39

£49 per person with a glass of champagne from the festive menu.

Credit Card details required from 7 people booking

Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service.

Valid For: 1 - 20 people

Starts: 24 December 2018

Ends: 30 December 2018

Availability: Sun 12:30-21:45
Mon 12:00-14:30
Wed-Sat 12:00-22:45

3 courses & a glass of house wine: £30 per person

From the “A la carte” menu, select a starter and a main from the specials and a dessert to compose your own menu.
Credit card details required from 7 people booking.

Terms and Conditions: Maximum of 10 diners. Includes VAT, excludes service.

Valid For: 1 - 10 people

Starts: 4 June 2018

Ends: 18 November 2018

Availability: Sun 13:00-21:45
Mon-Sat 12:00-22:45

3 courses with a glass of house champagne: £35pp

From the “A la carte” menu, select a starter and a main from the specials and a dessert to compose your own menu.
Credit card details required from 7 people booking.

Terms and Conditions: Maximum of 10 diners. Includes VAT, excludes service.

Valid For: 1 - 10 people

Starts: 4 June 2018

Ends: 18 November 2018

Availability: Sun 13:00-21:45
Mon-Sat 12:00-22:45

The Quick Lunch: 2/3 courses £21/£25

From the “A la carte” menu, select a starter, a main from the specials and a dessert to compose your own menu,

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 1 - 6 people

Starts: 4 June 2018

Ends: 18 November 2018

Availability: Mon-Fri 12:00-16:00

Free-flowing champagne weekend brunch: £52pp

Viennoiseries basket, one main and one dessert.
Free-flowing served for 90 minutes.

Terms and Conditions: Maximum of 10 diners. Includes Tax, excludes service.

Valid For: 1 - 10 people

Starts: 19 February 2018

Ends: 18 November 2018

Availability: Sun 12:30-16:30
Sat 12:00-16:00

1,000-Point Tables

See availability for 1,000 point tables

Sun 1:00PM - 10:00PM
Mon - Sat 12:30PM - 11:00PM

What 4226 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.5
service
4.4
ambience
4.1
value
Noise · Quiet
92% of people would recommend it to a friend
5
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SF
London
31 reviews
Dined 2 days ago
Overall 5food 4service 5ambience 5

As always, staffs are very friendly and keeps very thoughtful distance. Food is great, particulary good value for money for lunch. Great spot in the middle of St James, not an easy area to find good restaurants/cafes.

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AO
London
1 review
Dined 3 days ago
Overall 4food 5service 5ambience 3

Had the 3 course lunch + a glass of Champagne option - excellent food and really good value for money.
Service was excellent

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ST
London
2 reviews
Dined 4 days ago
Overall 4food 4service 5ambience 5

Had the 3 for £25 offer. Excellent value for money considering a main is already £22+. Drinks were well overpriced, but expected considering its a hotel restaurant. Service was just fine. Love the decor too. Overall would come back again!

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M
London
1 review
Dined 6 days ago
Overall 5food 4service 5ambience 5

We ate from the set menu. The service was great and the food was good quality too.

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MS
1 review
Dined on 9 October 2018
Overall 5food 5service 5ambience 5

I found the restaurant via TravelZoo when looking for a nice place to have a meal with a colleague who is vegetarian. I was absolutely impressed not only by the variety on the menu but the quality, value for money, attentive and charming service as well as spectuacular cocktail menu all in a beautiful art deco-style dining room. And to top it off, they had an unexpectedly wonderful bourbon menu!

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OT
London
3 reviews
Dined on 7 October 2018
Overall 5food 5service 5ambience 5

Great service and food.

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DL
London
1 review
Dined on 6 October 2018
Overall 5food 5service 5ambience 5

Fantastic meal, great service. Highly recommended

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OT
London
1 review
Dined on 6 October 2018
Overall 4food 4service 5ambience 5

Very attentive staff.

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LK
London
3 reviews
Dined on 5 October 2018
Overall 5food 4service 5ambience 5

Very good dinner in lovely surroundings, but the best thing about Balcon (and the entire hotel, with special mention of the bar) is *service*. It is just outstanding, and you are treated so well the second you enter the fantastic lobby. A place to take you mother, lover or friends - all of whom will be duly impressed by your choice.

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MM
1 review
Dined on 4 October 2018
Overall 2food 1service 1ambience 3

I requested specific table, system doesnt work, waiter too pushy selling bottled water, service provided by 6 different people, place feels chaotic. It’s pity as location and room is great.
Food was okish Not what I would expect from Sofitel ( French) trophy location in Central London. I expected French food culinary promotion. We received run off the mill food, good but not coming back for. It’s 2018 not 1998 ... Cheers MM

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OT
London
1 review
Dined on 3 October 2018
Overall 5food 5service 5ambience 5

A hidden gem !

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TR
London
60 reviews
Dined on 3 October 2018
Overall 4food 4service 5ambience 4

Not our first and won’t be our last visit visit to this restaurant !

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G
London
9 reviews
Dined on 2 October 2018
Overall 4food 4service 5ambience 5

The food was very well cooked and presented. I would have liked to see a few more lower priced wines but overall, on the offer we had, it was exceptional value for money

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AJ
London
1 review
Dined on 1 October 2018
Overall 5food 5service 5ambience 5

We went for my husbands birthday, and have visited twice before =. The food was outstanding as always, and the waiter even brought out some samples of cakes with a candle for his birthday, despite not being prompted, which was a lovely treat!
We will definitely come back for dinner hopefully very soon!

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AN
1 review
Dined on 1 October 2018
Overall 5food 5service 5ambience 5

Upscale ambiance, excellent service, creative top quality cuisine, and the fixed price menu is an excellent value.

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AH
London
1 review
Dined on 30 September 2018
Overall 4food 2service 4ambience 3

The service good 3 guests salad starter poor , wife’s Venison tough ,menus complicated , wine very good , puds good , staff could be more engaging , however my party of 5 on Sunday lunch had a very nice time , Alan Hyman

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OT
Birmingham
1 review
Dined on 29 September 2018
Overall 1food 1service 1ambience 1

It’s terrible. Expensive and not tasty. I waited 20 minutes. The fish is not delicious. Never again.

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G
London
8 reviews
Dined on 28 September 2018
Overall 5food 5service 5ambience 5

The best soufflé I have ever eaten our french waiter went above and beyond for us with service and my beef was to die for!!
Can’t wsit to go back!!

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SH
1 review
Dined on 26 September 2018
Overall 5food 5service 5ambience 5

A great evening...delicious food, beautifully presented in a wonderful ambiance!

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y
London
18 reviews
Dined on 26 September 2018
Overall 5food 5service 5ambience 4

I took my sister here for her birthday and the most important thing was that she absolutely loved it. We had a great meal and even when there was a slight hiccup with my order things were resolved wonderfully. I would definitely go back. It is a gem!

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NG
London
12 reviews
Dined on 26 September 2018
Overall 4food 4service 5ambience 4

Very open plan so great for people watching - food was good and the service was excellent....a bit too expensive though for what was on offer.

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S
London
1 review
Dined on 24 September 2018
Overall 5food 5service 5ambience 5

Could not believe how affordable this place was considering how nice it was!!!

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SP
London
1 review
Dined on 22 September 2018
Overall 5food 5service 4ambience 5

We had a very enjoyable evening at The Balcon this weekend. We had the 7 course tasting menu with Champagne and it was superb! Great value for money and was perfect for our special occasion. Can't recommend it enough.

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HL
London
1 review
Dined on 22 September 2018
Overall 5food 5service 5ambience 5

Beautiful food and setting! The service was outstanding and desserts to die for. Perfect for a pre-theatre meal!

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J
London
2 reviews
Dined on 21 September 2018
Overall 5food 5service 5ambience 5

Very enjoyable with friendly and efficient service. And they produced a birthday dessert unexpectedly! Will return.

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G
Essex
21 reviews
Dined on 20 September 2018
Overall 4food 3service 5ambience 4

Our fourth visit as a group. The service was pleasant, helpful and discrete. Starters and deserts (especially the raspberry soufflé) were excellent albeit the salmon en croute was rarher small and unremarkable.

Overall it was a great evening in opulent surroundings and good food. The wine list is extensive and contains decent wines at reasonable prices as well as much more expensive bottles.

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AN
London
1 review
Dined on 20 September 2018
Overall 1food 3service 3ambience 1

The menu we were presented with when we arrived was completely different to the one advertised on Open Table's website when we booked, which is very misleading. There was not much choice from the menu they asked us to choose from and the dishes were not as appealing as what we expected, going by the Open Table website. Food portions were very small. Food tasted fine but nothing outstanding. No atmosphere in the restaurant.

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JM
1 review
Dined on 20 September 2018
Overall 4food 5service 4ambience 5

Excellent food. Helpful friendly staff..the only thing you need to improve is to teach the staff to keep looking at the guests in case they need anything , in other words to anticipate on the guests’ needs. This is what makes a good waiter /waitress.
After we had drunk champagne, we wanted to order a bottle of your special Whispering Angel rosé. I tried to catch the attention of the waiters and waved at them. There were 6 of them chatting behind a counter with their back to the guests. After a few minutes, the manager noticed that I was trying to get the waiter’s attention and sent one of them to our table.
A good waiter /waitress must keep an eye open at all times and certainly not turn their back to the guests.

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SA
London
17 reviews
Dined on 20 September 2018
Overall 3food 3service 3ambience 4

Amazing food and choices especially the desserts. Nice atmosphere with a great location.

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D
London
12 reviews
Dined on 19 September 2018
Overall 3food 4service 2ambience 3

The restaurant is beautiful, the food very good but the service was extremely slow. It wasn’t very busy so we weren’t sure why, but it was disappointing especially for such a pricey place.

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AA
London
30 reviews
Dined on 18 September 2018
Overall 4food 5service 4ambience 4

We had a lovely celebrating two birthdays. The staff were very attentive at the start and the food was delicious. Noise level is good and it was good atmosphere inside. The only problem was at the end; it took 25 minutes of flagging down staff, getting the bill, rescuing coats from the waitress before we were able to leave!

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SH
1 review
Dined on 18 September 2018
Overall 5food 5service 5ambience 5

Great ambience. Terrific French food. Marvelous service from the attentive staff. An error was made with 1 of the entrees but quickly sorted. A wonderful venue for small groups and friend get togethers.

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R
London
14 reviews
Dined on 18 September 2018
Overall 4food 4service 5ambience 5

Amazing service and atmosphere

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TV
London
2 reviews
Dined on 17 September 2018
Overall 4food 4service 5ambience 4

Very impressed with this place: wide selection of meals to suit all tastes; impeccably presented and, most importantly, utterly delicious. Some previous reviewers have complained about portions being too small - this certainly wasn't the case on our visit; we went for a 3 course deal which was more than enough food for an entire day!

The waiters were really warm and friendly and, because it was our wedding anniversary, we were treated to the 'best table in the house' along with a complimentary selection of mini cakes!

All in all, this was a very pleasant and relaxing dining experience - highly recommended for any special occasion. We will definitely be paying a repeat visit!

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B
London
9 reviews
Dined on 15 September 2018
Overall 5food 5service 5ambience 5

We went to the Balcon to celebrate a friends Birthday and what a treat. Beautiful decor, excellent friendly service, fabulous food and ambience. I would highly recommend a visit.

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J
1 review
Dined on 15 September 2018
Overall 5food 5service 5ambience 5

Excellent service and great food. Booked for a pre-Theatre dinner and were in and out within an hour without feeling rushed . Could have easily stayed longer if we had wanted to and a lovely surprise of a little birthday cake with candle!!
Will definitely return in the future

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L
London
1 review
Dined on 15 September 2018
Overall 5food 5service 5ambience 5

I took my daughter here as a birthday treat, lovely setting, service and set menu had a wide choice of dishes. Great place!

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OT
London
6 reviews
Dined on 14 September 2018
Overall 3food 2service 4ambience 2

Restaurant attached to hotel, although nice lay out is a little soulless. Service was attentive. Steak tartare arrived with no egg, gherkins or capers. But the restaurant did send another one which was fine. We ordered an expensive bottle of wine which did not come with food. The guinea fowl was excellent so recommend this option.
The offer is from a set menu on the al la carte so the offer is misleading . We decided to to order from the broader a la carte which had more choice.

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OT
London
1 review
Dined on 14 September 2018
Overall 3food 3service 5ambience 5

The location and setting are nice but the food was just okay, nothing special. We had a course lunch and both mains were okay but boring after a while as one was a large shepherds pie and the other was a big plate of beans. Perhaps food would have been better a la carte.

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OT
London
6 reviews
Dined on 10 September 2018
Overall 3food 5service 3ambience 5

Deal wasnt available for whole a la carte menu only the specials. Dissapointed.

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