The Biltmore Bar & Grill

3.5
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53 reviews
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£25 and under
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European

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About

Whether you're after a cocktail, a beer a quick bite in the bar or an exquisite meal in the stunning Garden Grill mezzanine restaurant... B Here!
Dining Style
Casual Dining
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Cuisines
European, Fusion / Eclectic, Global, International
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Hours of Operation
Tuesday: 5pm - 12am
Wednesday - Thursday: 12pm - 12am
Friday - Saturday: 12pm - 2am
Sunday: 12pm - late
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Phone number
01904 610075
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Casual Dress
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Executive Chef
Mark Hill
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Area
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Public Transit
Buses to York, York train station.
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Entertainment
DJs Thursday to Saturday
Additional
Banquet, Bar/Lounge, Beer, Entertainment, Full Bar, Happy Hour, Late Night, Private Room, Wine
What 53 People Are SayingWrite a review
Overall ratings and reviews
3.5based on all time ratings
3.6
food
3.5
service
3.5
ambience
3.5
value
Noise · Quiet
63% of people would recommend it to a friend
5
4
3
2
1
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b
London
36 reviews
Dined on 14 July 2018
Overall1food4service1ambience2

I think we caught them on a bad night. Short staffed In the kitchen evidently. Long waits for food. Some people got up and walked out it was that long. Shame. Wait staff were doing their best in very difficult circumstances

VP
1 review
Dined on 14 July 2018
Overall1food1service1ambience1

Please don't waste your time booking this restaurant. We had a booking for 6 people on the 14th July, we arrived on time & we shown to our table within a couple of minutes, which was fine but that was the best part of the service we received. Our waiter said he would be back in a couple of minutes to take our drinks order, he returned 25 minutes later, by which time we were all rather unhappy with this as the restaurant was red hot, it was a hot day so this was understandable but we were seated upstairs & the heat was very uncomfortable, especially without a drink. We also noticed that the menu wasn't as good as it looked online, I probably wouldn't have booked it if I had seen the actual menu we were given. When the waiter returned we mentioned we didn't have unlimited time as we had a taxi booked for later in the evening, he said we were probably not going to get any food any time soon as the head chef had just walked out, can it be that hard to cook a burger? We left at this point and went across the street to a restaurant called D'Vine, where the food & the service were great. I had booked this place for a friend's birthday & it was disappointing to have to leave & go elsewhere.

AG
1 review
Dined on 6 July 2018
Overall1food1service1ambience1

Had a table booked for 8pm, arrived on time and was told that someone would be right out to take our order, 20 minutes later we left as no-one bothered.

SL
1 review
Dined on 31 May 2018
Overall1food1service1ambience1

Visiting York for the first time and had pre booked a table online but arrived for our meal to find an empty bar/restaurant that was not serving meals or which isnt usually open on Wednesdays - why then take my online booking!! Offered a table and the menu from next door, Oscars, which ended up being quite nice but not what we'd booked! 😠

AW
1 review
Dined on 5 May 2018
Overall3food1service3ambience1

We booked this restaurant about 2 months ago as we liked the look of the menu online. We were bitterly disappointed to find that since then the menu had changed to what can only be described as a small lunch menu, not really matching the size and great decor and layout of the place. Would not recommend for dinner as the choice was very limited. The bar staff were very friendly and helpful though.

OT
Yorkshire
2 reviews
Dined on 20 April 2018
Overall2food2service4ambience3

Biggest disappointment was that the menu at the restaurant was different to and much more limited than the menu posted on Open Table. I selected the restaurant based on the Open Table menu but none of the dishes that caused me to book were on the actual menu at the restaurant.

SG
1 review
Dined on 30 March 2018
Overall1food1service1ambience1

Staff are beyond rude and we’re mocking my friends and I from behind the bar without knowing we could hear.

Food was awful. Everything swam in grease.

AH
1 review
Dined on 23 March 2018
Overall2food2service1ambience1

Menu is different to the one online, was only about 4 mains to choose from. Service was poor and it said my meal was going to come with onion rings and it didn't and all she said was 'sorry'. Wouldn't go back, had to get a burger the bread was hard, not very nice at all.

JM
1 review
Dined on 18 March 2018
Overall5food4service5ambience4

Great food and wine in comfortable surroundings. Staff were very friendly and helpful with my wife's gluten free needs. Will definitely visit again for Sunday lunch.

d
1 review
Dined on 16 March 2018
Overall5food5service5ambience4

Went for my husbands birthday. The staff were friendly and put up some balloons themselves which i thought was nice. It can be noisy as it is a bar style resteraunt but we really enjoyed the food and had a good night.

A
Yorkshire
1 review
Dined on 11 March 2018
Overall5food5service5ambience5

Took my mum for mother’s day and it was perfect. The food was amazing, Really tasty and plenty of it. We both left stuffed. The price was great too. Are server was really nice and nothing was to much. It’s somewhere I’m planning on coming back again with my partner as really enjoyed. If I had to be picky I wud say the only let down was are table was a little mucky other than that it was perfect.

LM
1 review
Dined on 11 March 2018
Overall1food1service3ambience1

DONT DO IT! The smell was disgusting, cheap cleaning product hiding a multitude of bodily functions, they should no longer be allowed to serve food. They have allowed it to become a ‘Wetherspoons’ type pub. In fact that’s an insult to Wetherspoons. They sat us in a tiny booth even though no-one else was in the place as they couldn’t open the upstairs eating area due to lack of custom. Said booth had drink stains all over the leather. The Biltmore used to be the place to be- now it is the place to avoid like the plague if you have any standards. Don’t get me started on the toilet, train station has seen better, lipstick all over the radiator and last cleaned properly 10 years ago. I was so upset as it was for mother’s day and we had to go and queue at a clean/ busy place to eat around the corner. The manager was stood by the bar doing a great deal of NOTHING. He didn’t even notice us walk out. What happened to quality and standards?

B
1 review
Dined on 3 March 2018
Overall4food5service5ambience5

Had a lovely meal, the food was really good as were the staff. The only downfall was there wasn’t much choice on the menu, the menu online had more options.

CJ
Yorkshire
1 review
Dined on 14 February 2018
Overall1food1service1ambience1

Very poor bar service. We were surprised to get a table in York at last minute for valentines. But not surprised when we got there it was practically empty and the bar service was very slow and they forgot about our 2nd drinks order whilst we were having the meal (which was just edible we ate half then left the rest).. Seem to have a lot of staff not doing anything and not sure of who knew who was doing what!

OT
Yorkshire
1 review
Dined on 19 January 2018
Overall5food4service2ambience5

The seafood selection was to die for

OT
Yorkshire
1 review
Dined on 7 January 2018
Overall5food5service5ambience5

Fabulous food and service as always, really good value Sunday lunch

OT
Yorkshire
2 reviews
Dined on 31 December 2017
Overall5food5service5ambience5

Spent New Year Eve hear, and the atmosphere was great, the food was even better (to die for), the service was was excellent, the staff were very helpfull. A great place to go.

B
London
38 reviews
Dined on 27 December 2017
Overall3food3service3ambience3

Hi we didn’t get to go because the chefs was sown in and the sent us next door to Oscars, they phone me about an hour and half before we were going, Oscars was ok just like pub food, we were looking forward to going but it didn’t happen.

SE
Yorkshire
1 review
Dined on 24 December 2017
Overall1food1service1ambience1

A very interesting visit! Following email confirmation of our table we arrived to find the kitchen closed. However a very helpful young man - who was supervising- took us into Oscar next door & was very attentive - he saved what might have been a ruined evening. I can review Oscars as brilliant staff who wanted us to enjoy our evening.

OT
Yorkshire
1 review
Dined on 9 December 2017
Overall3food3service3ambience2

A good location for having a cocktail and the music is good too! Would not recommend eating here, dont get me wrong the food was tasty. (My husband was blown away by the pork belly starter) but the ambience for eating is dreadful x the process of getting to the table even though booked weeks in advance was a faff! This place is great for a few drinks although getting served takes a while! Overall, ok place but not for a meal with friends on a Saturday evening.

OT
San Francisco
1 review
Dined on 8 December 2017
Overall4food4service3ambience5

Booked online for our annual festive weekend in York. The restaurant at lunchtime was ideal as it wasn't crowded at all. We all had cocktails which were very nice.
The food was tasty and well cooked. My dish arrived late which we weren't charged for so can't complain.
The whole atmosphere is special, with the high ceilings and Christmas decorations.
Well worth a visit when in York.

OT
Yorkshire
1 review
Dined on 2 December 2017
Overall5food5service5ambience5

The Biltmore was fantastic first time we've been and was not disappointed. The food was fantastic not a massive menu but everything was cooked to perfection. The staff were lovely and couldn't do enough, will definitely go back.

H
San Francisco
1 review
Dined on 24 November 2017
Overall4food4service3ambience3

I specifically booked this for my daughters 18th. There was myself my partner my daughter step son and daughters friend. We all were eating as it was a celebration. I was looking forward to sharing my first cocktail with my daughter but she was refused as she didn't have ID
It didn't spoil the evening but if we had known before we would have looked elsewhere
Food was good and reasonably priced. Nice setting. Would have been good to have known this before we went. Most places serving food allow young adults to have a drink

OT
Yorkshire
1 review
Dined on 18 November 2017
Overall1food3service1ambience1

We were visiting York for the weekend for my mothers 70th Birthday. I wanted to book somewhere special for the Saturday night that seemed appropriate for the more mature generation. I had visited the website for The Biltmore and it looked ideal and good reviews. Also my mother reserved a booth and was assured that this was a good place to be and that they had just hosted a 80th birthday party. When we got to the restaurant it seemed very lively and the music was extremely loud. We were shown to our table, very limited space and poor lighting, we had to use our torches on our phones to see the menu. Music was so loud that we had to shout to one another. To cut long story short, drinks order was messed up on more than 3 occassions and we waited for more than 15 mins everytime we ordered our drinks, service was very poor indeed, i have worked in hospitality for 17 years and i would not have been happy if this was my team of staff working for me! Food was great! After our table was cleared of our mains we were not asked if we would like to see a dessert menu, infact we didnt see another waitress or over 20 mins. We were all pretty fed up and disappointed by this time and eventually asked for the bill. When i managed to find a waitress to come and take our payment we ordered another 2 drinks as some of our guests still had some wine to finish off and we had another 30 minutes to wait for our taxi, 20 minutes later our drinks arrived!!! I dont ever ever write reviews as i know how i feel about them as i Manage a restaurant, but i felt that i needed to as our experience was so disappointing, Could not fault the food, just extremely poor service and a very misleading website.

OT
London
3 reviews
Dined on 10 November 2017
Overall3food3service3ambience3

Lovely space, good food and huge portions. Totally spoiled when the DJ turned up and it became too loud to speak.

K
Essex
1 review
Dined on 7 October 2017
Overall5food5service5ambience5

Fantastic food & amazing cocktails
Stunning building 👍🏼

OT
Yorkshire
1 review
Dined on 24 August 2017
Overall2food3service1ambience2

Cocktail bar - no vermouth, only slim-line tonic and two gins......management unconcerned.

DA
Yorkshire
3 reviews
Dined on 5 August 2017
Overall5food5service5ambience5

Great food, great atmosphere, great service! It was my wife's 50th birthday The Biltmore did us proud!

OT
Yorkshire
1 review
Dined on 27 July 2017
Overall5food5service5ambience5

Lovely warm welcome as we arrived and were shown immediately to a small intimate booth. Waitress friendly and polite and the food outstanding. Speed of service perfect.

MC
Yorkshire
1 review
Dined on 23 July 2017
Overall5food5service5ambience5

Absolutely excellent. Although it didn't served food on Sunday evening the staff made other arrangements. We was all looked after very well, excellent service throughout.

KS
London
1 review
Dined on 6 July 2017
Overall2food2service1ambience4

Tasteless food and hopeless service, inedible paella and 2 errors on bill....not impressed. Nice venue that needs a better chef/serving staff. Only go if it is 50% off,otherwise overpriced. Cocktail was good!

OT
Yorkshire
1 review
Dined on 23 June 2017
Overall2food1service3ambience2

Food was very overcooked and meal had to be returned only for the second one also to be very well done and after one bite of the burger discovered it had 4 lots of gristle in it. Menu was limited unless you like shellfish. Found the starters very expensive and not much on your plate. Real shame as went same time last year and food was exceptional. Staff helpful.

OT
Yorkshire
1 review
Dined on 18 June 2017
Overall1food1service1ambience1

Reserved a table for 7 o'clock. Arrived at 7 to be told that they couldn't serve food as "the chef had cut his hand and had been rushed to A&E." A story I'm sure was made up on the spot. Never received any notification beforhand that food could not be served despite leaving my number and email when I booked. Disgraceful service, won't be back

BP
Yorkshire
2 reviews
Dined on 17 June 2017
Overall1food1service1ambience1

Booked a table but the restaurant was closed so we were unable to actually sit down and eat!

E
Norfolk
1 review
Dined on 10 June 2017
Overall5food5service5ambience5

Great evening with a fantastic atmosphere, delicious chateaubriand and cocktails! Service was excellent too!

OT
Yorkshire
1 review
Dined on 27 May 2017
Overall1food1service1ambience1

It used to be the best restaurant in York. Seriously gone down hill. Would not recommend to anyone wanting a nice meal.

F
London
7 reviews
Dined on 7 April 2017
Overall5food5service5ambience5

Great hen dinner!!! Would highly recommend especially for a group!!!

OT
Yorkshire
1 review
Dined on 1 April 2017
Overall4food4service4ambience4

Great food & great atmosphere, helpful staff. Booked table through Open Table but for some reason they didn't have our booking when we arrived? Table sorted within 30 mins though.

OT
Yorkshire
1 review
Dined on 13 January 2017
Overall4food4service5ambience5

Excellent staff, good food. Thanks for the booth. Will be coming again!

s
Yorkshire
1 review
Dined on 17 December 2016
Overall2food2service2ambience2

Steak was amazing ...sauce was really poor and pasta with steak didn't go