The Black Swan Ockham

4.3
1376 reviews
£26 to £40
British
The Black Swan Ockham nestled in the idyllic Surrey countryside is the local culinary hotspot, offering an inventive British menu using some of the best in fresh local & seasonal produce.

A delightfully eclectic eatery the pub & restaurant presents a stunning international wine list, a great selection of real ales and a cosmopolitan décor with open fires and plenty of comfy seating. During the summer months enjoy one of Surrey"s finest Al fresco dining experiences in our beautiful gardens.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
What 1376 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.4
service
4.3
ambience
4.0
value
Noise · Moderate
87% of people would recommend it to a friend
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T
Timbo
London
10 reviews
Dined on 18 December 2020
Overall5food5service5ambience5

The Black Swan really nails it in the COVID world. Good spacing between tables and adherence to the latest rules. The food is very good and the service is exceptional.

The Black Swan Ockham
Responded on 21 December 2020

Dear Guest, thank you for taking the time to leave us your 5 star rating! We hope to see you after lockdown! Many thanks, Black swan team

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b
brettd
1 review
Dined on 18 December 2020
Overall5food5service5ambience5

Always a pleasure to visit, and always enjoy the food.. staff are wonderful, and very welcoming

The Black Swan Ockham
Responded on 21 December 2020

Dear Guest, thank you for taking the time to leave us your lovely feedback! We hope to see you than we re-open! Many thanks, Black swan team

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I
Imogen
London
1 review
Dined on 18 December 2020
Overall5food4service4ambience4

Great outside area with heater and cover for people who were meeting outside their household.

The Black Swan Ockham
Responded on 21 December 2020

Dear Guest, thank you for taking the time to leave us your rating! Many thanks, Black swan team

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SR
SusieR
1 review
Dined on 18 December 2020
Overall5food5service5ambience5

We had a great evening “Tge Last Supper” as they called it Little did we know ! We sat outside, with lovely lighting and heating, the service was cheerful and efficient and the food truly fabulous Definitely recommended, felt the management tried

The Black Swan Ockham
Responded on 21 December 2020

Dier Susie, thank you so much for this beautiful review! We hope to see you after lockdown!

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W
Woodsy
Berkshire
4 reviews
Dined on 17 December 2020
Overall5food4service5ambience5

Very friendly atmosphere. Easy parking. Very helpful staff. Food was very good. Thoroughly recommend.

The Black Swan Ockham
Responded on 21 December 2020

Dear Guest, thank you for this wonderful review! We hope to see you in the nearest future! Many thanks, Black swan team

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N
N275
1 review
Dined on 17 December 2020
Overall2food1service3ambience3

Atrocious food - went on the evening before lockdown to find they had rammed the pub with as many people as possible. Ordered fish and chips and burgers. The waiters/waitresses were excellent and said sweet potato fries were off for burgers. FIsh and chips stated triple cooked chips. waited 90mins for a tiny c.6oz piece of fish that was inedible after deep frying. Chips were regular chips from a bulk catering bag (I have eaten the triple chips from there before). The waiter apologised and said they’d run out of those also but the waiting staff hadn’t been told. When I asked to see the manager he came and bare faced lied for 5 minutes that they were triple cooked and then tried to tell the waiter off, who was clearly embarrassed. Another table of guests then told me the manager had told the waiter to “give them a 10% discount and they’ll b***er off” Truly awful - no apology. I appreciate they were busy and trying to get as much business as possible but very very poor food and service.

The Black Swan Ockham
Responded on 21 December 2020

Dear Guest, than k you for taking the time to leave us your feedback. As I have replied on Tripadvisor, we are sorry to hear you did not had a good time with us. We hope you'll give us another chance in the future!

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JA
JackA
New York Area
1 review
Dined on 17 December 2020
Overall5food5service5ambience5

Christmas Burger was quite unbelievable, very well organised pub and great vibe

The Black Swan Ockham
Responded on 21 December 2020

Dear Guest, thank you for taking the time to leave us your5 star rating! We are very happy to hear that you enjoyed our Xmas Burger! Many thanks, Black swan team

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L
Lucia
1 review
Dined on 17 December 2020
Overall5food5service5ambience5

Loved the outdoor seating wonderful outdoor heaters comfortable setting , delicious food , very fast delivery of food and friendly staff .

The Black Swan Ockham
Responded on 21 December 2020

Dear Guest, thank you for taking the time to leave us your feedback! We hope to see you when we will reopen! Many thanks, Black swan team

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JB
JasonB
Surrey
1 review
Dined on 17 December 2020
Overall5food5service5ambience5

The Black Swan is a lovely place to visit, the food is always great and on this occasion was no exception. The Christmas menu was well put together and the tastes worked really well. The portions are generous and reasonably priced. The staff are friendly and especially considering Covid restrictions were upbeat and smiling and did not make it feel like you were entering a hospital ward with draconian approach as I have experienced at other establishments. 11 out of 10 for effort.

The Black Swan Ockham
Responded on 21 December 2020

Dear Jason, thank you so much for this wonderful review! We are very happy to hear, that you have felt safe and well looked after here at The Black swan! Cant wait to welcome you again in the nearest future!

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MS
MaryS
1 review
Dined on 17 December 2020
Overall5food5service5ambience5

I had a. Excellent lunch with three friends yesterday. Covid hygiene was taken to the highest level and we all felt very safe and As I have indicated everything was perfect and we will be back when allowed

The Black Swan Ockham
Responded on 21 December 2020

Dear Mary, thank you for taking the time to leave us your feedback. we cant wait to see you again! Many thanks, Black swan team

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F
vipFionajj
Surrey
6 reviews
Dined on 16 December 2020
Overall5food5service5ambience5

Delicious food, friendly efficient service, beautiful pub. Clean, spacious and safety conscious

The Black Swan Ockham
Responded on 21 December 2020

Dear Guest, thank you for taking the time to leave us your review! Have a lovely day! Many thanks, Black swan team

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A
Amanda
Surrey
1 review
Dined on 15 December 2020
Overall5food5service5ambience5

The attentive and welcoming service was outstanding. Food was excellent and good value. Will definitely go again.

The Black Swan Ockham
Responded on 21 December 2020

Dear Guest, thank you for taking the time to leave us your5 star review! Stay safe and we hope to see you soon! Many thanks, Black swan team

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L
Lovefood
London
3 reviews
Dined on 13 December 2020
Overall5food5service5ambience5

Excellent friendly, professionally managed, delicious and generous food - a little pricey for Sunday lunh

The Black Swan Ockham
Responded on 15 December 2020

Dear Guest, thank you for taking the time to leave us your feedback! We are glad to hear that you enjoyed your Sunday lunch! Many thanks, Black swan team

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CS
CandiceS
London
2 reviews
Dined on 13 December 2020
Overall4food5service5ambience2

Booked to sit outside but we were under a sunshade and it was raining. Also cold , so not very comfortable.

The Black Swan Ockham
Responded on 15 December 2020

Dear Candice, we are glad to hear you liked our food. We did put as many heaters as we could outside, trying to make it as warm and comfortable to our guest as we can this winter. We hope to see you in the nearest future. Many thanks, Black swan team

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CW
CarlyW
1 review
Dined on 12 December 2020
Overall4food5service4ambience4

Sam our server was great, he was friendly and chatty.

The Black Swan Ockham
Responded on 15 December 2020

Dear Carly, Thank you for taking the time to review us here at the Black Swan. I will pass on your praises to Sam. We look forward to seeing you again soon Many Thanks

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SP
SamP
1 review
Dined on 12 December 2020
Overall5food5service5ambience4

Excellent service, food delicious great location.

The Black Swan Ockham
Responded on 15 December 2020

Dear Sam, thank you for taking the time to leave us such a nice review! Have a great day!

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P
Perry
Surrey
1 review
Dined on 12 December 2020
Overall4food4service5ambience5

Friendly, efficient staff. Every effort made to keep customers safe and warm in outside environment.

The Black Swan Ockham
Responded on 15 December 2020

Dear Perry, thank you for taking the time to leave us your review! We hope to see you in the nearest future! Many thanks, Black swan team

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AS
AlexS
London
2 reviews
Dined on 11 December 2020
Overall4food4service4ambience4

We booked as mixed household so had to sit outside under the current covid restrictions. The pub had loads of outdoor heaters and a proper sheltered roof, so even if it has rained we would have been fine. Having to have a birthday lunch outdoors in December is not ideal, but the set up and great food at the Black Swan made is a great meal out.

The Black Swan Ockham
Responded on 15 December 2020

Hello Alex Thank you for taking the time to review us here at the Black Swan. We look forward to seeing you again soon Many Thanks

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J
vipJules
London
15 reviews
Dined on 10 December 2020
Overall5food5service5ambience5

Lovely lunch as always. A warm welcome and fantastic attentive service from the staff. Great varied Christmas menu and a la cart.

The Black Swan Ockham
Responded on 15 December 2020

Hello Jules Thank you for taking the time to review us here at the Black Swan. We are glad to hear you had a great lunch! Have a lovely day! Many Thanks

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S
Satisfied
London
1 review
Dined on 9 December 2020
Overall5food5service5ambience5

A warm, welcoming atmosphere. The staff were very friendly and helpful. Covid guidelines were followed so we felt perfectly safe. The food was very good, as was the wine. Will definitely visit again.

The Black Swan Ockham
Responded on 15 December 2020

Dear Guest, Thank you for taking the time to review us here at the Black Swan. We are glad to hear you loved our food and wine! We look forward to seeing you again soon Many Thanks

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s
sharonh
1 review
Dined on 7 December 2020
Overall2food2service2ambience1

I think the ambience can be improved - its too bright in your pub and the layout does not make you feel you are in the hub of a cosy busy pub. It was a Monday night during the pandemic but there were a few tables occupied. but it felt flat and not cosy.

The Black Swan Ockham
Responded on 15 December 2020

Dear Sharon, thank you for taking the time to leave us your review. I have passed on your feedback to our team. We hope to see you in the nearest future!

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SH
SarahH
Caribbean
2 reviews
Dined on 6 December 2020
Overall4food4service4ambience4

Food was very good, we have three heaters for our table which was fantastic, great to meet up with friends an enjoy a good meal in these odd times

The Black Swan Ockham
Responded on 15 December 2020

Dear Guest, thank you for your 4 star review! We hope to see you soon. Have a lovely day!

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P
Pitstop
London
2 reviews
Dined on 6 December 2020
Overall5food5service5ambience5

Truly need to firstly thank the staff as they were all just fabulous and could not ask fir a better service .
Secondly the food was fantastic and I would highly recommend.
Thirdly look forward to returning
Jeff & Penny

The Black Swan Ockham
Responded on 12 December 2020

Dear Jeff and Penny, thank you for your 5 star review! We hope to see you very soon. Have a lovely day!

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IW
IWebby
Surrey
3 reviews
Dined on 6 December 2020
Overall5food5service5ambience5

Brilliant service and sitting outside as long as you are wrapped up is really lovely and atmospheric

The Black Swan Ockham
Responded on 8 December 2020

Dear Guest, thank you for taking the time to leave us your 5 star review! We looking forward seeing you in the nearest future!

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P
Penny
Surrey
1 review
Dined on 6 December 2020
Overall5food5service5ambience5

Delicious Sunday lunch in a lovely location. Would highly recommend!

The Black Swan Ockham
Responded on 15 December 2020

Dear Guest, thank you for your kind words! We will see you soon again, stay safe!

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s
samm
London
1 review
Dined on 6 December 2020
Overall5food5service5ambience5

Our waitress was excellent and had a fabulous family time.

The Black Swan Ockham
Responded on 8 December 2020

Dear Guest, thank you for your kind words! We will see you soon again, stay safe!

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PP
PeterP
New York Area
2 reviews
Dined on 5 December 2020
Overall5food5service5ambience5

Lovely post lockdown meal!! Enjoyed it immensly. We had our last meal pre-lockdown at the Black Swamn s o thought it fitting to come back and have our first meal post lockdown here!!

The Black Swan Ockham
Responded on 15 December 2020

Dear Guest, thank you for your kind words! We will see you soon again, stay safe!

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GT
GeoffT
Surrey
1 review
Dined on 5 December 2020
Overall3food3service5ambience4

Very professional waitress
Food was fine, however very slow kitchen service, muddled up order and when arrived three burgers were cold although chips piping hot.
We were on outside terrace so food needed to be served a lot quicker

The Black Swan Ockham
Responded on 15 December 2020

Dear Geoff, thank you for taking the time to leave us your feedback. We have ordered more heaters for outside to make it warmer for our guests. I have passed on your feedback to our chefs. We hope you will give us another chance in the nearest future.

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OT
OpenTable Diner
1 review
Dined on 5 December 2020
Overall4food4service5ambience4

Good gastropub with ample space, seating, friendly faces and a nice atmosphere

The Black Swan Ockham
Responded on 15 December 2020

Dear Guest, thank you for your kind words! We will see you soon again, stay safe!

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C
Char
London
1 review
Dined on 4 December 2020
Overall5food5service5ambience5

Great service and great food, would highly recommend

The Black Swan Ockham
Responded on 8 December 2020

Dear Guest, thank you for recommending us! We looking forward seeing you in the nearest future!

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SE
SarahE
Surrey
1 review
Dined on 4 December 2020
Overall3food4service5ambience2

Being outside meant we were a bit cold, the heaters were ok but could have been more effective on a cold night

The Black Swan Ockham
Responded on 15 December 2020

Dear Sarah, thank you for taking the time to leave us your feedback. We are getting more heaters this week, so hopefully will be a bit warmer outside. Have a lovely day!

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D
Denis
West Sussex
1 review
Dined on 4 December 2020
Overall5food4service4ambience4

Easy parking (yesterday at least). Easy to find. Ambience a shade un-oldy-worldly

The Black Swan Ockham
Responded on 8 December 2020

Dear Denis, thank you for recommending us! Have a great day!

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S
Surreygirl
London
1 review
Dined on 3 December 2020
Overall4food4service4ambience3

Good quality food and we'll priced. Service was excellent. Just a bit cold inside!

The Black Swan Ockham
Responded on 5 December 2020

Dear Guest, thank you for your feedback! We looking forward seeing you in the nearest future!

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M
sallyM
London
3 reviews
Dined on 4 November 2020
Overall5food5service5ambience5

Great atmosphere, service and food!!
The perfect way to spend our last night before starting 2nd Lockdown

The Black Swan Ockham
Responded on 1 December 2020

Dear Sally, thank you for your 5 star review! We hope to see you soon!

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OT
vipOpenTable Diner
Surrey
2 reviews
Dined on 4 November 2020
Overall5food5service5ambience5

Never disappointed with the quality and portion of food but mostly the service is second to none.

ZC
ZoeC
Surrey
1 review
Dined on 4 November 2020
Overall5food5service5ambience5

The Black Swan was absolutely amazing. We had a wonderful evening made mostly by the staff who were all so friendly and helpful. We can’t wait to return! Keep up the good work guys you are all awesome!

LH
LucyH
Surrey
1 review
Dined on 4 November 2020
Overall5food5service5ambience5

Great welcome. Lovely ambience. Very attentive waitress made the experience particularly special. Food great. Overall a lovely ‘lockdown’ last evening celebration. Look forward to returning when allowed 😁😘

KH
vipKenH
London
1 review
Dined on 4 November 2020
Overall1food1service1ambience1

Very poor food. We returned the chicken (and the cost was removed from our bill ) For the second time in a couple of months we were very disappointed. We will not be going back again.

P
Philipd
2 reviews
Dined on 4 November 2020
Overall4food4service5ambience3

I had a nice business lunch on the day before lockdown. Beautiful day, lunch on the terrace with great food and service. I’m sure in a months time we will be back there.

K
Karen4
London
4 reviews
Dined on 4 November 2020
Overall2food2service3ambience2

We were put outside, with the apparently ‘fully booked inside’ empty?! A log fire inside that no one could enjoy, eggs, cheese and potatoes (staples I would have thought?) all off the menu, heaters not working, a shame in November! We went the lunchtime before lockdown, but a rather poor show, I can’t imagine what the evening diners experienced!?

FAQs

The Black Swan Ockham is rated 4.3 stars by 1376 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.