The Black Swan Ockham

4.0
581 reviews
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£26 to £40
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British
Top tags:
  • Lunch
  • Sunday Lunch
  • Special Occasions
The Black Swan Ockham nestled in the idyllic Surrey countryside is the local culinary hotspot, offering an inventive British menu using some of the best in fresh local & seasonal produce.

A delightfully eclectic eatery the pub & restaurant presents a stunning international wine list, a great selection of real ales and a cosmopolitan décor with open fires and plenty of comfy seating. During the summer months enjoy one of Surrey"s finest Al fresco dining experiences in our beautiful gardens.

Dining Style
Casual Dining
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Cuisines
British
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Hours of Operation
Monday - Friday: 12:00-21:30


Saturday: 10:00-22:00


Sunday: 10:00-21:00
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Phone number
01932 862364
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Smart Casual
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Executive Chef
Paul Bain
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Area
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Parking Details
Large car park with over 100 spaces, plus our overflow car park of up to 20 cars
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Public Transit
There is no direct public transport to the pub. The nearest train station is Effingham Junction just under 1 mile away with taxi"s available from the station.
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Entertainment
OUTDOOR CINEMA 10/09/17
outdoor cinema event on the 10th of September. we are showing Top Gun on the big screen for £19.95 for adults £10 for kids. This includes a BBQ, popcorn, sweets and a soft drink!! still a few tickets left. Just ask the team

BONFIRE NIGHT 06/11/17
This is a massive event where we will be pulling out all the stops with a huge bonfire and firework display. just ask for details, we will be happy to chat about it.
Additional
Bar Dining, Bar/Lounge, Beer, Fireplace, Full Bar, Non-Smoking, Outdoor dining , Outdoor Smoking Area, Private Room, Wine
What 581 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
4.0
service
4.1
ambience
3.8
value
Noise · Moderate
86% of people would recommend it to a friend
5
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D
Surrey
1 review
Dined 4 days ago
Overall 5food 5service 3ambience 5

Me and partner always visit with our family for food, never disappointed. Took my mum there for the first time, very hungry lady but food was in great time, very efficient. Always happy with the service and with no doubt will always return

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CN
1 review
Dined 4 days ago
Overall 4food 2service 5ambience 4

Food not very appetising - flatiron chicken very wet and some parts seemed undercooked. Mushrooms very slimy and chicken skin was soggy.

Chips a little insipid and not very crunchy.

Fillet steak cooked well.

Beef shin pie was more gravy than meat, but pastry cooked well and very filling. Cabbage incredibly chewy and stringy.

Service was outstanding from our waitress. Always kept the water topped up without us having to ask and was incredibly attentive.

Ambience warm and inviting.

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LG
London
2 reviews
Dined on 5 January 2019
Overall 3food 2service 3ambience 4

We used to come here a lot and the everything was great. However, the last few meals in the last year really weren't up to scratch. On Saturday night there were 6 of us and only half the meals were good. The starter of squid and sardines was just thrown in a bowl with some sauce dumped on the side - it looked like my teenager had plated it up!
Two of us ordered the special cod meal and it was literally swimming in butter. This is meant to be the healthy option.
The waiter didn't know who had ordered what and just stood there silently, hoping one of us would tell him - very different to previous experiences where they paid attention to who ordered what.

We will go back to give it another chance - but maybe only in a few months time.

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NS
Surrey
1 review
Dined on 5 January 2019
Overall 4food 4service 3ambience 4

Main course was outstanding, however the starter and desert were a little bland. Service was friendly, but there were a few different muddle ups on drinks and food orders.

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KH
1 review
Dined on 5 January 2019
Overall 4food 5service 3ambience 4

Always a treat to be here - service was a bit slow, but waitress did all she could. Food outstanding

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MC
Surrey
3 reviews
Dined on 3 January 2019
Overall 5food 5service 5ambience 5

Always enjoy my visits to The Black Swan. Lovely menu and service. Paticularly like sitting in the bar area by the fire. Looking forward to my next visit. It's great in winter and summer too.

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NG
London
1 review
Dined on 2 January 2019
Overall 2food 1service 1ambience 2

Roasted vegetables were burnt and waitress tried to make excuses - no allowance was made and replacement broccoli took ages to arrive.

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G
Berkshire
2 reviews
Dined on 30 December 2018
Overall 5food 5service 5ambience 5

Great food and service! We went for Sunday lunch Mrs is veggie and loved the veggie wellington!

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JP
1 review
Dined on 29 December 2018
Overall 4food 4service 4ambience 4

Had a super lunch with parents-in-law and Auntie. Good location and great food options- even the teenagers were happy!

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DL
1 review
Dined on 27 December 2018
Overall 3food 4service 3ambience 3

We have eaten here many times and I was rather alarmed to read some of the recent critical reviews. On our visit the service wasn't by any means perfect, but the food remains good.

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OT
Surrey
1 review
Dined on 24 December 2018
Overall 5food 4service 4ambience 5

Birthday meal with the children

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FH
Berkshire
3 reviews
Dined on 24 December 2018
Overall 5food 5service 5ambience 5

As usual, the Black Swan difn’t Disappoint. Great food, lovely staff & excellent service. I particularly liked the Turkish Delight Panna Cotta which was amazing & was accompanied by the best shortbread biscuit I’ve had in years. A must try eating destination.

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AS
Surrey
2 reviews
Dined on 22 December 2018
Overall 5food 5service 5ambience 4

Lovely food and great service. We will eat here again.

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AB
Surrey
1 review
Dined on 17 December 2018
Overall 3food 2service 2ambience 3

Food tasted good but not hot. Mistake made with drinks

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MP
1 review
Dined on 15 December 2018
Overall 1food 2service 2ambience 1

Having been shown to our table we were then approached by a member of staff who told us that we had to move because the table was booked. We too had booked and were surprised that we were treated as though we had arbitrarily sat there. We were moved to a table outside the toilets and frankly there was a slight and persistent odour. Another table was offered but it was close by so would have been the same.
The food was slow in coming and was average. We have been to the restaurant a number of times before and had rated it highly so were disappointed. It’s Christmas and the place was very busy but it should have been able to cope. We’ll give it another go sometime in the hope that this was just a blip.

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RS
1 review
Dined on 13 December 2018
Overall 4food 4service 4ambience 5

The only adverse comment is that there was too long a wait in between courses.

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ML
1 review
Dined on 11 December 2018
Overall 4food 4service 3ambience 3

Good food, generous portions. Service was attentive, but a little slow considering how few diners there were
Unfortunately, the room was cold. Two of our party kept their coats on for the duration of the meal.

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BB
Surrey
1 review
Dined on 8 December 2018
Overall 5food 5service 5ambience 5

We had a very enjoyable evening and the staff were delightful. Another time I would probably request a table in the main restaurant as it was rather noisy in the conservatory end...with a large party. I appreciate it is the festive season so extra loud!

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RT
Surrey
5 reviews
Dined on 8 December 2018
Overall 3food 3service 2ambience 3

I have visited this restaurant a number of times with friends. I feel the restaurant has to be very careful that it doesn’t start to over charge customers. The food is good but not that good to warrant a 12.5% service charge slapped on the bill. I did not pay it. The service wasn’t great on Sat 8/12. A long wait between starters and mains and then a long wait for coffee. Also was sat a wobbly round table to start with which the restaurant staff must have felt when they laid the table. Had to be moved to another table as did other people put on that round table. It’s a table, it’s a pub. Change it! Disappointed again with this pub and that’s a shame.

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T
London
1 review
Dined on 7 December 2018
Overall 2food 1service 3ambience 3

I must complain that there is not one vegetarian/ vegan option on the menu. You have to like fish or meat if you want to dine here. And it's not a steakhouse ! Their menu should really accept that the public trend is changing more people want and expect vegan / vegetarian options.

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E
Surrey
2 reviews
Dined on 3 December 2018
Overall 5food 5service 5ambience 5

Very warm welcome. Great, attentive service. Lovely atmosphere and all the staff were really friendly. Had the Christmas menu and the choice was amazing, and food was very high quality. Will definitely visit again

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SB
1 review
Dined on 25 November 2018
Overall 3food 5service 5ambience 2

I would love to have given this 5 stars because the food and service was fab, but on a Sunday lunch the place was overrun by kids running around the table screeching and it felt like I was in a play pen with nice food. The parents were oblivious. I was next to a table with two toddlers, who ran around and around my table, whilst the mother rocking her new born that screamed for 40 minutes solid. I’m not a child hater but please it’s Sunday afternoon and I paid to go out and relax, the staff should have told the parents to control the children and respect other diners. Really ruin my experience, left more stressed than when I went in.

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e
1 review
Dined on 25 November 2018
Overall 3food 3service 3ambience 3

I liked the welcome from the manageress and our table waiter Sean was very pleasant and helpful

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SP
Surrey
2 reviews
Dined on 24 November 2018
Overall 5food 5service 5ambience 5

Lovely food, good wine, congratulations SEB, your service was excellent

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D
London
3 reviews
Dined on 18 November 2018
Overall 2food 3service 1ambience 2

I've been a bit harsh as this is normally a wonderful place to have Sunday lunch..

However this time around, it was very busy with lots of young families.. children screaming and running around.

The waitress forgot our order, so we were waiting almost an hour for our main course. And when it finally arrived the Roast Beef was very chewy.

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JP
London
2 reviews
Dined on 18 November 2018
Overall 3food 4service 3ambience 3

We were a bit disappointed, we’ve been loads of times. The food is usually delicious, service ok and it’s moderately expensive. Over time it feels the food is still tasty but there is less of it, especially vegetarian and vegan dishes on Sunday. Very small main course portions. But the prices seem to be going up. Service was indifferent. So all in all not great. Would think twice about going back. I would have told them this if anyone had bothered to ask but no one even said goodbye

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CD
London
1 review
Dined on 18 November 2018
Overall 5food 5service 5ambience 3

A wonderful Sunday Roast with a large family table - including young kids. Variety of roasts on offer us they did half roast portions for the kids. Desserts were huge! Lovely lunch, thoroughly enjoyed it.

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OT
Surrey
1 review
Dined on 17 November 2018
Overall 4food 3service 5ambience 4

It's a nice place and service is very good. Food is ok but will not surprise you; quality could be better. You'll have a nice moment with friends or family.

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g
Surrey
1 review
Dined on 17 November 2018
Overall 1food 1service 2ambience 4

the duck was tough, the fillet was also tough.
the risotto was very poor
the cost was way too high for the quality of food provided.
the server had a personal hygiene problem

all 6 meals had issues with them. we were very disapointed, not going back.

i like good food, this was not it

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CM
1 review
Dined on 17 November 2018
Overall 5food 5service 5ambience 5

Had a wonderful lunch with the family on Saturday at 12.30. Service was excellent, we all really enjoyed the delicious food and will definitely return. Glad we got there early, it was really busy when we left.

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JW
1 review
Dined on 15 November 2018
Overall 3food 2service 4ambience 4

Nice location. Imagine a good summer pub with seating outside. Nice decor inside. Food was expensive. Menu nice. Will go back maybe for Sunday roast.

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A
Surrey
1 review
Dined on 11 November 2018
Overall 5food 5service 5ambience 5

The food was really tasty and the service was very attentive.

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s
London
1 review
Dined on 11 November 2018
Overall 4food 3service 5ambience 4

Great service. Good quality food. Nice ambiance.

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RW
London
1 review
Dined on 7 November 2018
Overall 5food 4service 5ambience 4

All very good, staff extremely helpful. Only issue was crackling wasn’t crispy!

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M
Surrey
1 review
Dined on 4 November 2018
Overall 5food 5service 5ambience 5

Excellent service, food and atmosphere. The staff were very accomadating despite being very busy.

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d
London
7 reviews
Dined on 4 November 2018
Overall 4food 4service 4ambience 4

Very nice Sunday lunch, food is always good! Nice atmosphere , friendly staff and we were not rushed.

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n
London
6 reviews
Dined on 4 November 2018
Overall 5food 5service 4ambience 5

Fantastic lunch and served by lovely staff. I know the manager from her previous pub, so it was fantastic to see her at this venue and working her magic. Will be going back very soon. Thank you for such a lovely and enjoyable lunch

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J
London
3 reviews
Dined on 2 November 2018
Overall 4food 3service 5ambience 4

Very good for Wisley. In the summer I very much like the tables outside. The staff are delightful and helpful and the food is pretty generous.

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LI
1 review
Dined on 28 October 2018
Overall 3food 3service 2ambience 3

We booked here for tea on Sunday evening when we arrived we were quickly shown to a table but this had not been cleaned so we were moved to another which they had to lay out. Quite a few dishes were not available which was a shame the waitress took our order and forgot my sons burger which he had to wait to be cooked. The waitress was very apologetic though and offered my son a free drink. My husband ordered a dessert and they brought the wrong one out. But the food was lovely good portion sizes. Even tho the service was not the best everyone was very pleasant.

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RT
1 review
Dined on 27 October 2018
Overall 4food 5service 5ambience 4

Fantastic food and incredibly friendly service!
Very impressed.

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