The Black Swan Ockham

4.2
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849 reviews
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£26 to £40
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British
The Black Swan Ockham nestled in the idyllic Surrey countryside is the local culinary hotspot, offering an inventive British menu using some of the best in fresh local & seasonal produce.

A delightfully eclectic eatery the pub & restaurant presents a stunning international wine list, a great selection of real ales and a cosmopolitan décor with open fires and plenty of comfy seating. During the summer months enjoy one of Surrey"s finest Al fresco dining experiences in our beautiful gardens.

What 849 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.2
service
4.3
ambience
3.9
value
Noise · Moderate
86% of people would recommend it to a friend
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C
Surrey
2 reviews
Dined on 11 February 2020
Overall4food5service5ambience4

The food was excellent, but the temperature needs to be attended to, as it was cold

OT
Surrey
2 reviews
Dined on 8 February 2020
Overall4food4service4ambience4

Great food , reasonably priced and will go back again

OT
Surrey
5 reviews
Dined on 8 February 2020
Overall5food5service5ambience5

Great food, relaxed atmosphere, bill seemed very reasonable. Will return for sure.

JN
London
1 review
Dined on 8 February 2020
Overall5food5service5ambience5

Lovey pub, great food and service. All for a decent price. Nice wine selection also. If you are after a quaint country pub, with cracking food and service to match, get yourself down there.
Thanks Abbey for taking such good care of me and my Mum.

OG
Surrey
1 review
Dined on 7 February 2020
Overall3food2service4ambience3

Food arrived cold - sent back and dealt with, however having recommended The Black Swan to our group of five it was very disappointing, To add 12% service charge to the bill was too much for us to stomach!

S
1 review
Dined on 6 February 2020
Overall2food3service2ambience2

The restaurant was almost empty, 2 tables occupied including ours. Asked for drinks which didn’t arrive. Went to bar to chase them up as no staff around in restaurant area. Told at the bar it would be sorted. Took another few minutes for two glasses of champagne to be served. In all 25 minutes to gets first drinks. Food very promt and very average. The service was very good after I had raised the issue at the beginning. Expensive champagne served but not adequately chilled and not exactly ‘sparkling’ so probably not freshly opened. Very good coffee and sweet treats. Bill was delivered with 12.5% service already added, no option to pay it or not which is a bit presumptuous. The wall behind my colleagues bench seat has a huge black stain running down it and onto the bench seat covering. Off putting view to look at all evening but we were told it was the warmest part of the restaurant which seemed quite chilly and uninviting. To be fair to them, it was not a busy evening so largely empty space which sadly resulted in no atmosphere.

NR
Edinburgh
2 reviews
Dined on 2 February 2020
Overall5food5service5ambience4

Very good menu; service was quick and efficient. Food was excellent. We will return!

JC
Berkshire
2 reviews
Dined on 1 February 2020
Overall4food3service5ambience5

Friendly atmosphere and waitress.
We ordered flat iron steaks only to be told there were none available which seems extraordinary early on a Saturday evening. Also no olives which was bizarre.
It would have been good to be told this before we ordered.
The food we did have was very good.

CS
London
1 review
Dined on 1 February 2020
Overall5food5service4ambience5

Superb food, friendly staff and a great atmosphere.

NB
London
3 reviews
Dined on 1 February 2020
Overall5food4service5ambience5

From the minute we walked in we were greeted by the most friendly and bubbly manager. Her warmth was extended throughout the pub with a lovely crackling fire and smell that gave a homely atmosphere. We were promptly found a table for 8. Menu choice was a great selection for everyone as we have a few people that don’t eat certain things. Service was fantastic, between our waitress who was so friendly, helpful and remembered and dealt with every request without having to be reminded and the manager who entertained our 2 x3yr old kids and helped me with a birthday cake and candles. Really nothing was a problem and everything done with a smile. Finally the food, really lovely, everyone cleared their plates, well valued also. I only gave it a 4 for food purely because the dish I ordered wasn’t to my taste and was just to bland (salmon) but very healthy dish for those trying to be good.
Thank you for having us and making such a enjoyable lunch. We look forwards to coming back!

J
London
3 reviews
Dined on 31 January 2020
Overall5food5service5ambience5

We couldn't have been looked after better. The food is superb, the staff amazing - very friendly and helpful. The fact that almost every table was taken is testament to this pub's popularity,

b
London
2 reviews
Dined on 31 January 2020
Overall3food3service4ambience4

Choose fish & chips - the chips tasted as if they were frozen chips.

JB
Surrey
1 review
Dined on 29 January 2020
Overall3food3service3ambience3

A lovely meal and staff friendly and quick I just felt it was quite expensive as we only had a couple of drinks and a main and it was over £100 for 3 people!

C
Surrey
3 reviews
Dined on 28 January 2020
Overall4food4service4ambience3

The food was enjoyed by all, but rather disappointed in my pudding, which was an affiago...one blob of ice cream and half an inch of coffee to pour over. A mean dish indeed

TR
Surrey
2 reviews
Dined on 27 January 2020
Overall2food4service1ambience1

This place is fraudulent.
I have been with friends - BUT NEVER AGAIN - a fairly regular customer.
I booked this time because their menu was offering 30% off Mon - Friday.
When we came to pay i asked if the bill had the 30% off.
No the waitress said and she would not give it to me - UNLESS I COULD PROVE IT.
I asked for the manager. Likewise.
But my colleague finally managed to access their web site via a shaky connection on his phone to display the 30% off banner. At which point they caved in.
Despicable.

LK
London
2 reviews
Dined on 25 January 2020
Overall5food4service5ambience4

My server Jo went above and beyond the call of duty - very attentive.
Good food. Very nice atmosphere.
Great venue to have a nice dinner and catch up with friends

CF
1 review
Dined on 24 January 2020
Overall3food2service1ambience3

We have always had a lovely experience when eating here however this time it wasn’t up to scratch. Had to ask twice to have our order taken and waited nearly an hour for food to arrive. It was obviously really busy but service wasn’t great and the food was just ok.

I had the rib eye steak but for £27 it was fatty and overpriced for what it was. I ordered the peppercorn sauce but they sent garlic butter and the guy who served are drinks hardly spoke or made eye contact and made us feel a bit like we were being a nuisance.

Because of the other positive times we’ve eaten there I will come back and really hope it was just an off day.

OG
Surrey
2 reviews
Dined on 15 January 2020
Overall4food5service5ambience5

Great food and Service, but had to remind them about their 30% off food in January offer as bill came fully priced!

W
Surrey
2 reviews
Dined on 12 January 2020
Overall4food4service4ambience4

Members of Esher RFC get a 30% discount- so good value!
Great parking and reasonable service

HV
Surrey
1 review
Dined on 11 January 2020
Overall5food5service4ambience4

It was our first time visiting, we had a lovely meal and will definitely return.

M
1 review
Dined on 5 January 2020
Overall5food5service5ambience5

Excellent atmosphere... very pleasant staff.... food service excellent..... food and beverages of quantity and quality... enjoy the atmosphere and ambience of this beautiful setting

C
London
2 reviews
Dined on 5 January 2020
Overall2food2service1ambience4

Confusing experience with the Black Swan on Sunday 5th January. We arrived at 11.30am into the wonderful pub which is a favourite. We asked for a table for only to be told, absolutely no tables available until after 4.30pm.. end of term.. etc.etc. I said are you sure, happy to eat whenever.. answer categorically NO. We therefore left and I check another local pub where we secured online a table for 4 at 12 noon. I then, checked The Black Swan with open table, and low and behold - a table for 4 at 12.15 was available online. Terribly disappointed by this. I have spoken to the restaurant who have explained the blame lies solely with Open Table.

T
Oxford
5 reviews
Dined on 3 January 2020
Overall5food4service5ambience4

Another very good meal with excellent service. Never lets me down. Well done!

OT
London
1 review
Dined on 1 January 2020
Overall4food4service4ambience4

Good, quick meal before Glow at RHS Wisley

SG
Surrey
1 review
Dined on 31 December 2019
Overall5food5service4ambience5

Have used this pub previously because it’s halfway between us and family. It’s a great pub, the food is exceptional, plus there’s a little kids play area outside which keeps my two entertained. Found it purely by chance, but have now been there half a dozen times. If I were to be critical, I would say a lack of a chocolate fudge brownie with vanilla infused ice cream is my only gripe. Awesome pub, lovely staff, amazing pork belly 👍🏻👍🏻

MB
London
1 review
Dined on 30 December 2019
Overall5food5service5ambience5

Great food, great atmosphere, friendly staff and very child friendly. Would highly recommend

M
Surrey
1 review
Dined on 30 December 2019
Overall4food4service5ambience5

The staff were very helpful and attentive. The venue was a good mixture of a traditional exterior and modern interior. The food was great but some of the portions a little small for the price. Some vegetables included with the pork belly would have helped. Toast with the mussels was unexpected and fresh bread or a choice would have been preferred. The position of our table was a little awkward for others passing by and a little draughty, being near the kitchen doors but otherwise comfortable. It was a shame that, while some cocktails were offered, the bar staff couldn't make another that was requested.

OT
Los Angeles
12 reviews
Dined on 29 December 2019
Overall5food5service5ambience5

Great great great!

s
Surrey
6 reviews
Dined on 28 December 2019
Overall5food4service5ambience5

Really lovely place, great location for friend & I too meet off the M25 for post Christmas lunch. Big car park! Staff extremely friendly & polite. Good choice of menu (friend is veggie).
Only thing that let it down was serving creme brûlée dessert cold!

EF
1 review
Dined on 28 December 2019
Overall5food5service5ambience5

Our waitress (Jo) was so nice and couldn’t have been more helpful. Food was great and service fab. Will definitely be back!

J
Surrey
26 reviews
Dined on 26 December 2019
Overall5food4service5ambience4

Lovely warm and welcoming service. Good pub food in great setting.

AM
Surrey
3 reviews
Dined on 26 December 2019
Overall5food4service5ambience4

Black swan is near to where we live but service in the past was very hit and miss. Amazing lady manager (I assume she is manager) was there this time. Second time she’s been there when we ate there and she makes it all work and looks after customers so well. Thank you. Will be back.

FH
Berkshire
4 reviews
Dined on 24 December 2019
Overall5food3service5ambience5

We’re never disappointed by the Black Swan. The food and service are excellent and we’d recommend from the current lunch menu, the Prawn Linguine and the roast duck. Also the brownie’amazing as is the orange & cardamom crime brûlée. Definitely recommend to all.

GP
London
3 reviews
Dined on 23 December 2019
Overall5food5service5ambience5

Food was absolutely fab, service friendly and efficient. It’s a beautiful pub/restaurant, have visited many times

NR
London
1 review
Dined on 22 December 2019
Overall5food4service5ambience5

Always love our lunches at the Black Swan, we were so well looked after and the front room is nice and light and airy for a group.

JM
1 review
Dined on 21 December 2019
Overall3food2service3ambience4

Disappointed to be honest. Waiting service good but food quite poor.
The duck for my friend was sent back and replaced with an alternative dish. My monkfish rather over cooked but I did not want to make a fuss.
Would not return readily.

DC
Surrey
2 reviews
Dined on 21 December 2019
Overall5food5service5ambience4

An excellent meal and we were very well looked after by our waitress, Sienne

KS
Surrey
3 reviews
Dined on 19 December 2019
Overall5food4service5ambience5

We love the atmosphere here at the Black Swan. It has a nice buzz but is not so noisy you can't hear each other speak. The food is always very good and the service is excellent.

AC
Surrey
2 reviews
Dined on 19 December 2019
Overall4food4service4ambience4

Reunion every 6 months at The Back Swan and wouldn't keep coming back if it wasn't good.

JW
1 review
Dined on 17 December 2019
Overall3food2service3ambience3

Stood waiting to be seated for around 10 mins with staff passing back and forth and not one person asked if they could help.. Finally got seated and had to call a waiter over after around 10 minutes to get drinks ordered... I ordered bone in ribeye steak which came with no bone. I queried this and was told the bone in rib had not arrived from the supplier!!! So, would I have been charged for a bone in steak if I hadn't queried it?? I did not want the steak I had been given as a replacement and ordered a burger instead. Whilst waiting for the burger I was told the steak was on the grill being cooked.... they had arrived but nobody knew?? The steak was ok but very thinly cut and was more bone than steak. Definitely not worth £27. Overall, disappointing.