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The Black Swan Ockham
A delightfully eclectic eatery the pub & restaurant presents a stunning international wine list, a great selection of real ales and a cosmopolitan décor with open fires and plenty of comfy seating. During the summer months enjoy one of Surrey"s finest Al fresco dining experiences in our beautiful gardens.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waiting staff wear masks
Friendly service, managed to change our outside booking to inside as it was colder out than expected! Good Covid safety measures in place. Great menu and food - was pleased to see a few vegan options and enjoyed the tofu fish'n'chips.
Friendly barman. Waiter polite. Quick service. Delicious meal. Couldn’t have asked for more. Booked again. 👍
Very good. Happy with the covid 19 safety. service great. food good but could be better.
Lovely garden to sit outside - great service and food !
Excellent lunchtime fish and chips and a pint whilst seated outside in the sunshine
What a lovely pub and lovely staff...we are telling all of our friends about our new favourite pub!
Average burgers. Disinterested and unattentive staff. Manager helpful.
We had lunch then came back after Wisley for dessert. Lunch was ok, waited a very long time for the food whilst others who'd arrived after had got theirs and finished it! No apology for the wait. Food was ok not great, very greasy sadly and thin steak that wasn't medium rare as requested, but after waiting so long I wasn't going to send back! Fish n chips also very greasy/oily. Came back for dessert later and that was much better. The meeter/greeter lady is lovely and a real asset. So a mixed bag. It's pricey too, and not signed up to the Gov 50% deal.
Really nice meal last Sunday. Good social distancing.
CV-19 Precautions were in place and managed very well.
Outdoor seating was well spaced and created a great environment.
Food (as always) was superb.
Will definitely be returning again soon
This was our first trip out since coming out of Lockdown. The staff at The Black Swan were absolutely fantastic. The whole place was well organised and it was easy to distance from people. Got a bit carried away and ordered a glass of wine without looking at the menu... price a bit of a shock when the bill came! But all in all that didn’t matter as the experience was really pleasant.
Food was better than the previous visit and had a good chioce.
Everyone was so friendly and went above & beyond to make us comfortable. The food (roast) was really good and sticky toffee pudding the BEST I’ve ever had! Our table was near the main road which was quite busy but did not spoil lunch.
Very nice venue but sadly the food and service let it down. Staff were very friendly but we had to repeatedly ask for our starter which eventually turned up after we finished the first one that was delivered.
Main was nothing special and sadly the prawn linguine was extremely oily to the point of being unpalatable.
Appreciate I am writing this under current social distancing measure so the staff may have been struggling, sadly it wasn't a great meal.
Had a lovely evening and super helpful waiter called Sam
The food was great and the customer service was even better. Will definitely be returning!
The large open areas under umbrella cover worked well at keeping the groups at covid distance.
Very safe dining experience. Excellent food and service. Sat outside requested to wear masks to go inside to toilets. Lots of sanitizer and arrows to show one way system. Definitely will return.
Lovely Friendly atmosphere food was great staff are amazing
Sat outside in very nice comfortable seating, given extra cushions to boost the height of one of our party.
Staff were very attentive and quick to take orders and check that everything was to our liking.
Only 2nd time we’d eaten out as a family since unlock post COVID and chose the Black Swan as the outdoor dining set up is excellent and picturesque. Have been before but forgotten how good the food is. Not a huge menu but big enough for choice. Food is excellent and service in these difficult times outstanding- slight waits between courses but put this down to how busy they were. 3 courses for 4 people and only £126 which I think us amazing value. Will certainly be here again soon.
menu a bit limited and not many salad options, service friendly and lovely outdoor atmosphere
I would wish for slightly better food quality for the price. Having said that, many people were ordering the fish and chips, which looked amazing. The service and ambience were excellent.
My wife and I thought this was an excellent place for our first pub lunch since lockdown. We thoroughly enjoyed ourselves. Our only comment would be that, with so many pubs now offering very similar menus, it would be very nice if some places were a bit more adventurous in their menus.
Great service!! Such friendly welcoming staff.
One of our favourite places in the area
Great pub in a country setting with lots of parking
Super first dinner out since lockdown ease, my husband, daughter & I felt very safe and enjoyed our evening meal experience.
Waiting service please do not pet the dogs whilst on duty, just a suggestion from a customer eating out.
Under the covid19 restrictions the service was excellent and the food tasty. We sat outside in the sun with most other diners so cannot comment on the ambience inside.
Lovely to get out and meet friends at this lovely pub again. We were given a lovely table outside and the service was as usual brilliant. The sad thing was that our chilli linguine with prawns was completely bland. This is a dish we have eaten many times and have greatly enjoyed. I think the chef needs to taste his dishes before sending them out as chilliest are sometimes very hot and other times bland. Since three of us had this dish lunch was spoilt. I know the pub has gone to great trouble to make it Covid secure but they must not take their eye off food flavour.
Very enjoyable first meal out since Lock Down. Lovely food and service.
Very nice place to have lunch.
Staff were very attentive.
A waitress brought us a citronella candle before we requested one.
All staff tried to please.
Food was good pub food
Venue really lovely
Disappointing visit to a pub I know normally has a good reputation. We were refused service in their ‘bubble garden’ despite it being a short distance from the beer garden. The bubble garden was pretty much empty and on a Wednesday lunch time, I’m sure it would’ve been manageable to serve us there. We then had a 90 minute wait for food. Burgers were overdone and chewy.
see private note which is trying to give constructive criticism
Felt forgotten, till now don't know who was our server. Had 5 people which dealt with our table. Not all staff wearing safety face covers, I didn't like the masks, could see waitresses giggling behind them which felt not professional. Maybe had to high expectations, overall, not great.
Disappointing both from a service and food quality perspective. We were shown to our table ok but from seated with our menus it was about 15 minutes before a waitress came to ask us we wanted anything to drink so we ordered our food and drink at the same time. The drinks took quite a while to be brought out, that was at least 10 mins. Food was bland and over priced. Our main was Fish and Chips as recommended by the waitress but it didn’t live up to expectations at all. Chips over cooked, batter on fish under cooked and fish was tasteless.
Overall very poor value for money and it will be a long while before we return.
Food was very average, garlic chicken needed a lot of salt and for the price, it really wasn’t worth it. The waiting staff were lovely but the front of house waitress who asked us to do the track and trace was extremely rude, did not explain herself at all well and I even overheard her being rude about the customers in front underneath her breath. Overall definitely not worth the money.
On a table of 6 one of our starters was 10minutes behind the rest and the same thing happened with one of our main courses too. The pan fried chicken was pink in the middle. It was very difficult to get the staff's attention and we were kept waiting for drinks and the bill. It was all very disappointing.
As always great food great ambience good service excellent wine list out in the country surrounded by nature what more could you want very relaxing place to enjoy having a meal
Very good Covid-19 awareness and safe-guarding, with well separated outside tables. Good range of choices on the menu, but the standard of cooking was fair at best and was disappointing for the price.
I am very impressed with the controls they have put in place for Covid prevention. Clearly they are trying hard to protect their customers and staff as much as possible. The front of the house staff are polite and pleasant. The food is good. We sat outside in the garden which is very nice.
Overall we had a lovely experience.
Very good pub and very polite staff. Nothing too much trouble. Good business lunch pub. Super social distancing. Strong recommendation.
The Black Swan Ockham is rated 4.2 stars by 995 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.