The Black Swan Ockham

4.4
1659 reviews
£26 to £40
British
The Black Swan Ockham nestled in the idyllic Surrey countryside is the local culinary hotspot, offering an inventive British menu using some of the best in fresh local & seasonal produce.

A delightfully eclectic eatery the pub & restaurant presents a stunning international wine list, a great selection of real ales and a cosmopolitan décor with open fires and plenty of comfy seating. During the summer months enjoy one of Surrey"s finest Al fresco dining experiences in our beautiful gardens.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 1659 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.4
service
4.3
ambience
4.0
value
Noise · Moderate
89% of people would recommend it to a friend
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NH
NickH
London
3 reviews
Dined 2 days ago
Overall5food5service4ambience4

Sat outside in the lovely weather! Food Excellent, we had the soft-shell crab starter followed by the Fish & Chips with Battered Sole...
unusual fish in this dish, but Wow! It was superb!
My colleague had the prawn linguine special ...again excellent, but you do need to like chillies!
Can't wait for a return visit!

ER
EmRo
London
1 review
Dined 2 days ago
Overall4food2service3ambience4

Food good , but not a lot of choice for lunch , and all wines very expensive

AF
AnthonyF
London
2 reviews
Dined 2 days ago
Overall4food3service4ambience4

The steak sandwich was not up to normal standard - gristly and just not very appeticing

A
Annieaugust
London
3 reviews
Dined 3 days ago
Overall4food4service4ambience5

Very aggressive person at check in and was like a military major.
they burnt the toast and it took 3 goes of getting toast
The Asparagus was very bland and with no taste
The other dishes were very nice and good portion sizes.
serving staff were very nice even though they seem to mist understand about Toast.
Lovely sitting outside

JH
JoanH
Newcastle
1 review
Dined 4 days ago
Overall4food5service5ambience3

Really excellent Sunday lunch. The soft crab and roast beed both highly recommended

The Black Swan Ockham
Responded 2 days ago

Dear Joan, thank you for recommending us! Have a lovely week ahead. Kind regards, Asta Deputy manager

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OT
OpenTable Diner
London
5 reviews
Dined 4 days ago
Overall5food5service5ambience4

Very busy but service was excellent and environment relaxing. Good food though cocktails overpriced .

D
Diner
London
2 reviews
Dined 4 days ago
Overall3food1service4ambience4

The experience in terms of ambience was good and the waiting staff were excellent. However the food, unlike on previous occasions, was rather poor. The soft-shell crab starters were mostly batter with no detectable taste of crab. The chicken parfait starters were very runny with no gluten-free bread offerings or crackers to accompany them. In fact the allergy arrangements were cumbersome in that the diner had to download an app, indicate their allergies, etc., etc. In short, there was no gluten-free menu which for the standard the restaurant aspires to is a notable omission.

Overall a slightly disappointing experience.

N
Nellie
Surrey
1 review
Dined 4 days ago
Overall5food4service5ambience5

A lovely place to eat a great atmosphere friendly staff good food and service

The Black Swan Ockham
Responded 2 days ago

Dear Nellie, Thank you for recommending us! We hope to see you very soon! Kind regards, Asta

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P
Pppp
1 review
Dined 4 days ago
Overall2food2service3ambience3

For a place that I often drive past and think it would be great to have a Sunday lunch there at some point. I was disappointed with the food on this occasion and will not be going back.

The Black Swan Ockham
Responded 2 days ago

Dear Guest, we are sorry to hear that were disappointed with our food on this occasion. Could you send us your feedback to our e-mail address, as we would love to know what went wrong and how we could improve. Many thanks, Asta

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p
vippiglet
London
22 reviews
Dined 4 days ago
Overall5food5service5ambience4

Love this place, friendly staff, great food and a lovely spacious layout. All you want from a pretty Surrey pub

The Black Swan Ockham
Responded 2 days ago

Dear Guest, thank you for taking the time to leave us such a lovely review. Have a great day!

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JD
JuliaD
1 review
Dined 4 days ago
Overall4food3service5ambience5

Lively gastro pub with extensive seating both inside and out. Great staff, good atmosphere. Baked Camembert fabulous!

TK
TKS1
Norfolk
1 review
Dined 4 days ago
Overall4food4service4ambience4

Came here two nights in a row. This score is for night 2. First night I would have given 5*. We had a seat outside the first visit which was lovely. The ambience there is lovely but the second night sadly we were among smokers so asked to move inside. There is not the same feeling inside and it echos so ouch it was hard to chat with my friend. Good food and helpful friendly service. Enjoyed our visits.

The Black Swan Ockham
Responded 2 days ago

Dear Guest, thank you for taking the time to leave us your feedback. I will pass it on to the rest of the team. We hope to see you soon again. Kind regards, Asta Deputy manager

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SJ
SachaJ
London
1 review
Dined 4 days ago
Overall5food5service5ambience5

The food was lovely, service was great
and a really nice setting Looking forward to going back !

HW
HarrietW
1 review
Dined 5 days ago
Overall5food5service5ambience5

A lovely lunch with friend in the sunshine! The Black Swan has a huge amount of outdoor seating - perfect for this sunny weather. The food was delicious and so much choice - I had a starter and a side for my lunch and it was really lovely. Their selection of non-alcoholic spritzers was also great! We had a really lovely time and the service was attentive and very friendly! We’ll be back!

The Black Swan Ockham
Responded 2 days ago

Dear Harriet, thank you for taking the time to leave us such a lovely review. We cant wait to see you again.Have a great day! Many thanks, Asta Deputy manager

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p
pennyb
Hampshire
1 review
Dined 5 days ago
Overall4food4service5ambience5

We were in the garden next to the road so the noise level was unavoidable really .
the staff were attentive and the food was good ; I just thought it was a little pricey for what we had .

S
Sylvie
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Beautiful surroundings, delicious food and attentive service. We'll be back.

TB
TrishB
London
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

Fantastic delicious lunch excellent service - great all round

C
Ck98
1 review
Dined 5 days ago
Overall5food5service5ambience5

Food was really good, especially the camembert sharer. Outside seating was lovely, and there were heaters outside, although we didn’t need them as the weather was nice.

The Black Swan Ockham
Responded 4 days ago

Thank you for your review. We are so happy that you enjoyed the camembert. We hope to see you again soon so you may try more of our fantastic food.

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PG
PeterG
1 review
Dined 5 days ago
Overall4food4service5ambience3

Nice outside evening meal, service excellent.
Some attention to detail would raise the overall score. Grass needing cutting several broken boarded windows in main house.
Food good.
Booking honoured despite early arrival.

The Black Swan Ockham
Responded 2 days ago

Dear Peter, thank you for your feedback. I will address it to the rest of the team and we will get it all sorted. Have a lovely week ahead!

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AR
AnnaR
1 review
Dined 5 days ago
Overall5food5service5ambience5

We had a lovely family meal at the Black Swan. A warm evening so we were seated outside, but the atmosphere was calm and very welcoming. Staff were very attentive to our every need and regularly checked on us throughout the meal. The food was cooked to perfection. Would definitely return.

The Black Swan Ockham
Responded 4 days ago

Thank you Anna for you kind words. I will make sure to pass them onto the whole team. We hope to see you again soon.

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BC
BetsyC
Surrey
1 review
Dined 6 days ago
Overall5food5service5ambience5

Lovely pub, stylish decorated. Great food, great service. Lovely atmosphere too.
Private party being held in the garden ~ brilliant holiday atmosphere ...

The Black Swan Ockham
Responded 4 days ago

Thanks Betsy for the kind words. we look forward to your next visit.

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S
Steve
1 review
Dined 6 days ago
Overall2food4service2ambience3

Not a very warm welcome on arrival. Very slow and distant service. We were not the only guests to experience this given the comments we overheard from nearby tables. We would have ordered more drinks and coffee after our lunch but nobody came near us to take an order. We had to work hard to get someone to take a dessert order! The place wasn't full and there were plenty of staff who stood around chatting for quite a lot of the time, so no excuses there. Food was great but the service was very off given the prices they were charging. Overall, quite disappointed.

g
grahamc
1 review
Dined 6 days ago
Overall5food5service4ambience4

good location, great service aand food was outstanding.

The Black Swan Ockham
Responded 2 days ago

Dear Guest, thank you for taking the time to leave us your feedback! We hope to see you in the nearest future. Many thanks, Asta Deputy manager

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AB
AnneB
Berkshire
10 reviews
Dined 6 days ago
Overall3food5service2ambience4

Food was lovely but they were short staffed and the service was very slow. We only found out that they were short staffed when we commented about the service when we paid.

My guests told me that this experience was unusual. This was my first visit.

The Black Swan Ockham
Responded 2 days ago

Dear Anne, I am very sorry to hear that your first visit at The Black swan was not the best. Yes, we were very short (staff emergencies) that particular Friday and tried our best to serve all our bookings as good as we could. I must reassure you, that it is not our usual standard and was one off. We hope to see you next time, so we can make your experience much more memorable. Have a great day! Many thanks, Asta Deputy manager

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MB
MariaB
Surrey
1 review
Dined 6 days ago
Overall4food4service5ambience4

Loved atmosphere great service and very good food.

The Black Swan Ockham
Responded 4 days ago

Thank you Maria. We are glad you enjoyed your visit here at the Black Swan. We look forward to your next visit

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C
Chalky
Surrey
1 review
Dined 7 days ago
Overall5food5service5ambience5

Great to be able to eat outside - great food and drinks

The Black Swan Ockham
Responded 4 days ago

Thanks Chalky for the 5 stars. We hope to see you again soon.

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AN
AndrewN
London
2 reviews
Dined 7 days ago
Overall5food5service4ambience5

Lovely setting, great food, Covid measures in place, we will be back!

The Black Swan Ockham
Responded 4 days ago

Thank you Andrew for your review. We look forward to your next visit.

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LB
LisaB
Surrey
1 review
Dined on 9 June 2021
Overall4food4service5ambience4

Lovely , gastro pub with plenty of outdoor seating. The staff and service were excellent! Our party of four had booked in advance. The food was very good, however only gave four stars because they ran out of the main dish that we had ordered. There was no problem choosing a substitute, lovely dish from the menu, though. The staff were amiable and kindly took some pictures of us for our albums. We look forward to eating there again, soon.

The Black Swan Ockham
Responded 7 days ago

Dear Lisa, thank you for your kind review. We look forward seeing you here again! Many thanks, Asta Deputy manager

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JG
JanetG
London
1 review
Dined on 8 June 2021
Overall4food5service4ambience4

Lovely place, eating in garden, lovely food. Good adherence to Covid-19 rules. Only problem was noise from busy heavy traffic to and from nearby quarry!

The Black Swan Ockham
Responded 7 days ago

Dear Janet, thank you for taking the time to leave us your feedback. We hope to see you very soon again. Kind regards, Asta Deputy manager

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MM
MarkM
1 review
Dined on 8 June 2021
Overall5food5service5ambience5

Very nice pleasant surrounds. Great that you can book for a table in the garden. Difficult to beat on a nice sunny day.

The Black Swan Ockham
Responded 7 days ago

Dear Mark, thank you for recommending us. We hope to see you soon again. Have a lovely weekend. Many thanks, Asta Deputy manager

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BE
BENNIS
London
11 reviews
Dined on 7 June 2021
Overall5food4service5ambience5

Always has been great and back with aplomb - what's not to love about this place? Attentive staff; Covid safe and just lovely to back in the gardens.

The Black Swan Ockham
Responded 7 days ago

Dear Bennis, thank you so much for your kind words. We hope to see you in the nearest future! Kind regards, Asta Deputy manager

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ML
MaryL
Surrey
1 review
Dined on 7 June 2021
Overall5food5service5ambience5

Excellent experience. Really good food and staff very welcoming

The Black Swan Ockham
Responded 7 days ago

Dear Maryl. thank you for taking the time to leave us this feedback about your recent visit. Take care! Kind regards, Asta Deputy manager

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DA
DavidA
Surrey
2 reviews
Dined on 7 June 2021
Overall5food5service5ambience5

Excellent service. And good food what more to be said

The Black Swan Ockham
Responded 7 days ago

Dear David, great to hear you enjoyed your visit to our pub. Hope to see you again soon! Kind regards, Asta Deputy manager

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s
susann
1 review
Dined on 6 June 2021
Overall5food3service5ambience5

On a sunny evening The black swan was a beautiful venue. A bit pricey but worth it. More vegan choice would be good tho I know menus are limited right now. The vegan burger not great.
However..The VERY best sticky toffee pud ever!

The Black Swan Ockham
Responded 7 days ago

Dear Susann, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our pub. Our head chef is working on vegan specials, so we will have more options in the nearest future. Have a great day:)

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C
Charlotteb
1 review
Dined on 6 June 2021
Overall5food5service5ambience5

loved my experience here and will be coming again! from the staff to the food - the setting and the music, i had a really relaxing and enjoyable sunday roast sitting in the sun with my family
thankyou!!

The Black Swan Ockham
Responded 7 days ago

Dear Charlotte, thank you so much for your kind words. We hope to see you very soon! Many thanks, Asta Deputy manager

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A
Adrian
1 review
Dined on 6 June 2021
Overall5food5service5ambience5

Great location with plenty of parking. Food & service were both very good. We weren't rushed at all & the bill was very reasonable. Overall, a really good experience. We will definitely return.

The Black Swan Ockham
Responded 7 days ago

Dear Adrian, thank you for recommending us. We are trying our best to p[provide our guests with a great experience. Thanks again for taking the time to leave us this feedback about your recent visit. Take care! Kind regards, Asta Deputy manager

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JA
JuanitaA
Surrey
1 review
Dined on 6 June 2021
Overall5food5service5ambience5

Atmosphere was great and food was delicious! Will definitely go back again.

The Black Swan Ockham
Responded 7 days ago

Dear Juanita, thank you for taking the time to leave us your recommendation. Have a great day! Many thanks, Asta Deputy manager

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OT
vipOpenTable Diner
London
2 reviews
Dined on 6 June 2021
Overall5food5service5ambience5

I really love the Black Swan and was not disappointed this time. 6 of us had been for a bike ride and booked a table for lunch. The service was great and we had a lovely table in the sunshine. The fish and chips were fantastic washed down with a glass or two. A perfect Sunday lunch. We will be back.

The Black Swan Ockham
Responded 7 days ago

Dear Guest, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our pub. Have a great weekend and we will see you soon! Kind regards, Asta Deputy manager

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JM
vipJamesM
London
19 reviews
Dined on 6 June 2021
Overall5food5service5ambience4

Had a great family lunch at The Black Swan on Sunday 6 June. My roast beef was delicious and the best pub roast I've had in a long time. The service was also good and the staff all very friendly. We would definitely go back again.

The Black Swan Ockham
Responded 7 days ago

Dear James, it is lovely to read that you had a such a great experience here at The Black Swan on Sunday! We hope to see you many Sundays more. Many thanks, Asta Deputy manager

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DE
DELLAS
1 review
Dined on 6 June 2021
Overall5food5service5ambience5

Really lovely pub and food. Very attentive service from friendly staff. Thank you

The Black Swan Ockham
Responded 7 days ago

Dear Dellas, thank you for taking the time to leave us your feedback. Have a great weekend! Kind regards, Asta Deputy manager

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FAQs

The Black Swan Ockham is rated 4.4 stars by 1659 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.