The Britannia Richmond

4.7
1234 reviews
£26 to £40
Gastro Pub
The Britannia Is delighted to announce we are fully open in all areas. We are taking bookings for tables in the bar along with the upstairs dining room, under the tent in the garden and also on our newly refurbished roof terrace.
Please mention your preference when you book and we will do our best to accommodate your wishes however we allocate tables on a first come first served basis so we cannot guarantee your request will be fulfilled.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 1234 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.7
service
4.6
ambience
4.4
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
B
Bongob
London
12 reviews
Dined a day ago
Overall5food4service5ambience4

Noise level was based on being outside which was obviously much quieter than indoors at this time of year! Food is on the pricier side but very good and service was excellent. Will definitely be back

K
Kewgirl
London
11 reviews
Dined 2 days ago
Overall4food4service4ambience4

More vegetarian options please, as there’s only a very few - much needed imo.

f
finediner
London
10 reviews
Dined 3 days ago
Overall5food5service5ambience5

Very good. It used to be a pub to go and have a drink but clearly Covud has changed all that. Food was excellent although portions were enormous! My friend’s duck was cooked beautifully. It’s turned itself into a gastro pub which is good. And it was full on a Monday lunch time which says it all!

OT
OpenTable Diner
New York Area
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Delightful staff. Great food. Highly recommend.

MP
MarkP
London
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Four of us met for a Pre-match lunch at the Britannia. Really very good food and service. Will certainly visit again!

X
vipXtina
London
14 reviews
Dined 5 days ago
Overall4food4service4ambience4

Eaten here many times for dinner. Returned for lunch which was the rugby set menu. Food up to great standard as normal but presentation not so great, quite a few spills on edges of plates etc which spoiled the look of the dishes when they came out. A shame as could easily have been given a quick wipe to make them look nicer. Other than that service was generally good, very friendly.
Would recommend

RP
RichardP
Edinburgh
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

Fabulous pub, excellent customer service very attentive. Menu was varied and the food was fabulous. Just a shame the rugby was cancelled, but worth the trip to London from Cambridge to enjoy the delights The Britannia has to offer.

RO
RolandO
New York Area
6 reviews
Dined on 24 November 2021
Overall5food5service5ambience5

A recommendation from a friend was absolutely spot on - I great find!

h
hooper
London
15 reviews
Dined on 24 November 2021
Overall4food4service4ambience4

Nicely decorated small space with good service and tasty food but slightly limited menu choice and it was rather expensive.

K
Kayser
1 review
Dined on 24 November 2021
Overall5food5service5ambience5

We had a very relaxed time because the staff were exceptionally good. The food and the ambiance very excellent. I would definitely recommend it. Perfectly situated if you are going to Richmond Theatre.

F
Fats
1 review
Dined on 23 November 2021
Overall5food5service5ambience4

Wonderful evening, great food, good company, what’s not to like?

CC
CaptainCognito
London
3 reviews
Dined on 21 November 2021
Overall5food5service5ambience3

Wonderful dining experience - carried largely by the strength of the kitchen and exquisite quality of the food. The staff seemed very young, very occasionally distracted but personable and overall well drilled. We really appreciated the agility in their response to small gaps in the menu and wine list - upgrading a bottle of wine or including off set menu desserts into the deal at no extra cost. Certainly felt customer service was a priority and not an afterthought to taking payment. Impressing regular diners is the surest guarantee to repeat business - would absolutely recommend as the best Gastropub in Richmond and spot to take family/friends for a special occasion!

OT
OpenTable Diner
Berkshire
4 reviews
Dined on 21 November 2021
Overall5food5service5ambience3

Went for a birthday meal, Sunday Lunch time. Absolutely delicious food, however we were tucked away in a corner next to the serving station. Little bit disappointed there as there were several open tables away from that area for the whole time we were there. Food and drinks were absolutely stunning, and the service pretty good. Would definitely recommend and go back!

c
clairej
London
7 reviews
Dined on 20 November 2021
Overall5food5service4ambience5

So good to get such fresh fish and seafood in the centre of Richmond. Great menu, very nice decor and buzzy atmosphere,

OT
OpenTable Diner
London
2 reviews
Dined on 20 November 2021
Overall5food5service5ambience5

Britannia was excellent. The staff were attentive, friendly and welcoming. They had a great menu and the food was just exquisite. I would recommend the Oysters! We will definitely be returning again.

NE
NickE
1 review
Dined on 20 November 2021
Overall5food5service5ambience5

Lovely food and all the people that work there are lovely and friendly. A great experience in a nice old pub down a narrow country lane.
This was our 2nd visit and we will be visiting again for lunch or dinner.

A
Archimedes
London
4 reviews
Dined on 20 November 2021
Overall4food4service3ambience4

Rugby menu. Overall a good choice available over the 3 courses. We sat upstairs under the outside awning which had more light and quieter than inside the pub. The food was of good quality and good value. The service was quick and efficient. Unfortunately our drink order got lost to begin with, but eventually arrived.

MF
MikeF
London
1 review
Dined on 20 November 2021
Overall4food5service4ambience5

Bustling foodie pub on rugby match day.
Good ales and wine
Will return

JC
vipJC01
London
27 reviews
Dined on 20 November 2021
Overall5food5service5ambience5

Pre-rugby meal. Impressive food given how busy it was. Friendly staff- all very good and added to the day! Will go back for sure!!!

ND
NicolaD
1 review
Dined on 19 November 2021
Overall5food5service5ambience5

We have always going to a the Britannia and now it’s my favourite eatery in Richmond. The decor is really in keeping with the age of the building. Amazing food, service and staff can’t be faulted. This is my 2nd visit since the revamp and can’t wait to come back!

B
Badger
London
2 reviews
Dined on 19 November 2021
Overall4food4service5ambience3

Lovely neighbourhood restaurant. Ate the set menu which was well priced and tasted good. Service was great. Decor was fine but a little tired downstairs where we ate. Wouldn’t hesitate to book again!

BF
BobF
London
1 review
Dined on 18 November 2021
Overall4food4service4ambience4

Enjoyed a leisurely lunch choosing the fixed price lunch menu. The soup was excellent. We have eaten here on three or four occasions when visiting Richmond and have never been disappointed. The service was very attentive and we dined on the ground floor which had a nice ambience.

C
Claret
London
28 reviews
Dined on 17 November 2021
Overall4food4service3ambience3

Food was good and service although very loud upstairs. It could do with some soft furnishings to absorb the noise.

S
vipSedders
London
8 reviews
Dined on 13 November 2021
Overall4food5service4ambience4

Very good young staff overwhelmed with numbers for rugby

PN
vipPhilN
London
2 reviews
Dined on 13 November 2021
Overall2food3service2ambience2

Disappointing experience overall, esp given what I’d heard prior, even factoring-in it was a match day! We got off to a bad start when I was told thee was a fixed menu - when I’d booked online there had been a wide range of great looking dishes with both 2 and 3 course options for approx £20-£25, what I got offered on the day was some of the worst (presumably easy/quick to prepare at scale) options and was forced to take 3-courses at a premium of £35. Both me and my guest struggled to pick from the menu and ended up leaving desserts. I’d not been made aware of this prior, usually this kind of set menu gets flagged on the app but nothing! Also service on the day was appalling - the young team were very sweet but they did not seem to have anyone coordinating their efforts resulting in poor service - approx 6-requests and around 40-mins to get a bottle of wine, and I won’t mention delay on our food!! Finally, I’d booked 2-months prior and requested a table inside given my guest felt the cold, we ended up in a makes-shift tent/gazebo in the rear garden - not quite the guest experience I was after. I did try to flag some of the issues on the day but was met with ‘we’re very busy sir as you can see’. Anyways, all a bit of a shame as I’d heard good things but won’t be returning anytime soon, and definitely not on a match-day!

H
Hannie85uk
London
6 reviews
Dined on 12 November 2021
Overall5food5service5ambience5

Amazing as always. Great food, great staff, lovely ambience, amazing cocktails. Bravo!!

JF
JennyF
London
2 reviews
Dined on 12 November 2021
Overall4food5service5ambience4

What a great find. The food was superb - the mussel and bacon soup followed by the roast chicken - and the service second to none.

g
vipgourmette
London
200 reviews
Dined on 11 November 2021
Overall2food2service2ambience2

We have been coming to the Britannia for a few years. It used to be our favourite haunt in Richmond. But 2 visits now this year have been very mediocre. The food just isn’t as good as it used to be, eg tasteless fish and over (quintruple?)cooked greasy chips, and the service is very amateurish. A real shame.

R
Richmond
London
21 reviews
Dined on 9 November 2021
Overall5food4service4ambience4

As usual it was a wonderful experience, with delicious food and excellent service.

ID
IanD
London
1 review
Dined on 9 November 2021
Overall3food4service4ambience3

We had the menu which is very reasonably priced if short on choice but good on quality.

DO
DavidO
London
2 reviews
Dined on 9 November 2021
Overall5food5service5ambience5

A fantastic experience - thank you for looking after us.

KH
KevinH
1 review
Dined on 8 November 2021
Overall4food4service5ambience4

Great location, great food and an extensive wine list. The staff were superb and a credit to the pub. The water feature on the first floor was a particular highlight :)
Probably the best food for the price in Richmond. Will definitely eat there again.

G
vipGeorgina
New York Area
12 reviews
Dined on 7 November 2021
Overall4food4service4ambience4

Lovely pub in Richmond, we were in the dining room upstairs which is more formal than a pub vibe but still a really nice environment. Everything was great although small details like anyone offering us sauces for our roast or extra gravy meant my food was a bit cold by the time I started eating. The overall quality of the meal however was really good and I would definitely go back.

OT
OpenTable Diner
London
1 review
Dined on 7 November 2021
Overall5food5service5ambience5

Just a great place. Been here a couple of times and the food is superb, the setting is lovely, and the service is exceptional. You wouldn’t necessarily know it as it looks like a pretty regular pub from the outside but when you go through the doors it’s likely posh Tardis! The upstairs and downstairs terraces at the back are fantastic - particularly in summer. Brilliant.

M
Mark
London
7 reviews
Dined on 7 November 2021
Overall4food4service3ambience4

Food and service always good and usually seats available at short notice.

SL
SandriaL
London
3 reviews
Dined on 6 November 2021
Overall4food4service4ambience4

Very friendly and warm service, great food and wine choices but… a bit rushed… as if they had eye on clock for next table booking ….

PB
PeterB
London
3 reviews
Dined on 6 November 2021
Overall4food4service5ambience3

An excellent gastro pub and enjoyed the meal. BUT a hugh let down was the 'Rugby Autumn Internationals' set menu with no other options and no option to have just 2 courses. This was not advised at time off booking and I have been at other times on Rugby Saturdays when the pub was rammed but the A LA CARTE menu was still on offer. This was hugely disappointing and spoiled my stay. It is so unnecessary and I would expect better of a top class gastro pub.

SF
SandraF
London
1 review
Dined on 5 November 2021
Overall4food4service4ambience4

Good food done well and the staff were polite and attentive. Would definitely recommend.

TN
TinaN
1 review
Dined on 5 November 2021
Overall4food4service4ambience5

The stake sharing platter was very tasty and cooked to perfection. Great service and ambiance.

3
365nice
Toronto
1 review
Dined on 5 November 2021
Overall4food4service5ambience4

It’s been a while since I’ve eaten at the Britannia but I remembered it being consistent.

They have souped things up a bit, with tablecloths on the table and attentive table service - I liked it. Still an element of pub (as it’s a nice cosy pub), but a bit more attentive to finer details.

We both had the chicken - which was well cooked and tasty. I also had a sticky toffee pudding, which was good although a bit too blow torched … but I still liked it.

I wish they had 3rd beer on tap, but appreciate these days it’s tricky judging what will turnover.

Overall - very good and I will certainly go again .

FAQs

The Britannia Richmond is rated 4.7 stars by 1234 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.