The Butlers Arms

4.5
803 reviews
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£25 and under
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British
Top tags:
  • Local Ingredients
  • Lunch
  • Casual

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About

We are a small, family run business established a few years ago. We offer good quality, freshly prepared, home cooked food. We are very keen to offer competitive prices - Look out for some great offers. We take great pride in our cask ales and we are listed in the 2013 Good Beer Guide. Generally at least one of the four Ales on offer will change almost every day. We source our produce wherever possible from local suppliers; our fish and vegetables are delivered fresh daily from Birmingham Wholesale Market, our meat comes from Russell’s Butchers in Shenstone. We have been working with some of our supplier for years. We smoke our own fish here on the premises. We keep a pretty fair wine list and we’re always on the lookout for bargains; small parcels of a few cases of something interesting at a good price. We always pass our savings on.
Dining Style
Casual Dining
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Cuisines
British
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Hours of Operation

Monday - Friday: 12pm - 2:30pm and 6pm - 9:30pm
Saturday: 12pm - 9:30pm
Sunday: 12pm - 9pm
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Phone number
0121 308 0765
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Dress Code
Business Casual
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Executive Chef
Paula Giles
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Public Transit
Train station - Butlers Lane 3 mins walk (Longbridge - Lichfield Trent Valley via Birmingham New St) Bus route 112 Stops outside the door (Lichfield - Sutton Coldfield via Shenstone)
Additional
Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking, Outdoor dining , Outdoor Smoking Area, Wheelchair Access, Wine
What 803 People Are SayingWrite a review
Overall ratings and reviews
4.5based on recent ratings
4.5
food
4.5
service
4.4
ambience
4.5
value
Noise · Moderate
95% of people would recommend it to a friend
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TH
Birmingham
1 review
Dined on 18 August 2018
Overall 1food 1service 1ambience 2

We recently moved into the area and saw the great reviews on trip advisor so we booked a table as a special occasion to celebrate the wives birthdays which were both coming up.

Unfortunately we were so disappointed.

We booked a table for 4 people at 8pm and arrived 10 mins early. We were told the table wasn't quite ready and were asked to have a drink at the bar whilst the table was prepared. After 15 mins of waiting we inquired with the manager when the table would be ready and he said a few more minutes. After another 10 mins we asked the manager again and he said he cannot force people to leave the table if they were not ready. In fact he was quite rude and abrupt and didn't apologise. At 08:25 we suggested that we had had enough of waiting a round and were going to leave and suddenly our table was ready.

Once seated we were asked if we wanted any more drinks and then our order was taken. No offer was made for a round of drinks on the house for being kept waiting.

Our starters arrived within 20 minutes and immediately followed by our main courses.

Three of the party ordered steaks. The steak was bland and the peppercorn sauce was devoid of peppercorns. Whilst one of the table staff was clearing the plates she inquired if everything was ok with the meals, we mentioned the tasteless steaks and sauce and we were rudely told we should have mentioned something at the start.

The young lady who presented us with the bill was very pleasant and polite - the manager ought to take a leaf out of her book.

We sadly will never go back to this establishment.

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UT
Birmingham
1 review
Dined on 17 August 2018
Overall 5food 5service 5ambience 5

Loved it, excellent food, service and atmosphere. No hesitation in recommending this venue.

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j
Warwickshire
5 reviews
Dined on 11 August 2018
Overall 4food 5service 4ambience 4

We've been here lunch and evening meal, this place never disappoints! Steak cooked to perfection, generous portions of vegetables, yummy Ginger sticky pudding.The perfect birthday treat, as we had anticipated. I like the additional seafood menu and by the vast amount of mussels we saw coming from the kitchen these are hugely popular.

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C
1 review
Dined on 11 August 2018
Overall 5food 5service 5ambience 5

Steak cooked to perfection. Service and dessert were excelent

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SJ
1 review
Dined on 10 August 2018
Overall 4food 4service 4ambience 4

First visit, good range of food, presented well, served efficiently, pleasant atmosphere

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DB
Birmingham
28 reviews
Dined on 9 August 2018
Overall 3food 3service 3ambience 3

Not unpleasant, but not such good food or service as before. Hosting/welcome could use some attention.

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BC
Birmingham
1 review
Dined on 5 August 2018
Overall 3food 4service 2ambience 4

been here before a couple of weeks ago the service was fantastic, but on this occasion waited 15 minutes after being seated to place order, had to call a server on each occasion to place order, ask for drinks, and ask for bill. The place was not busy at all but the service was very poor

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l
London
3 reviews
Dined on 5 August 2018
Overall 4food 4service 5ambience 5

Staff very attentive and food good value for money .

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JB
Birmingham
1 review
Dined on 4 August 2018
Overall 4food 4service 4ambience 4

The food is always good - never been disappointed - and at a reasonable price. We shall continue to use as one of our regulars dining places

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HI
1 review
Dined on 1 August 2018
Overall 4food 5service 4ambience 4

Have been to this restaurant many times and never been disappointed. Good menu choice with locally sourced ingredients. Staff are friendly and welcoming and very efficient.

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BJ
Birmingham
2 reviews
Dined on 1 August 2018
Overall 5food 5service 5ambience 5

Such a lovely venue, quirky and atmospheric. Food is amazing home cooked and delicious. Cocktails are amazing too, can't wait to go there again soon!

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SF
1 review
Dined on 31 July 2018
Overall 4food 5service 5ambience 5

Lovely food . Staff friendly efficient and good sense of humour

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AC
1 review
Dined on 31 July 2018
Overall 5food 5service 5ambience 4

Like the relaxed atmosphere and the staff are always friendly, polite and helpful. Food is excellent and a little bit different from the usual pub grub offerings but at a very reasonable price. Never had a bad meal.

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IA
Birmingham
1 review
Dined on 30 July 2018
Overall 5food 5service 5ambience 5

Excellent meal as always, decent value for money as well.

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MG
London
1 review
Dined on 28 July 2018
Overall 5food 4service 5ambience 4

Very enjoyable evening at the Butlers arms, meal out with friends. Food very very good, nice atmosphere and very important to us the where very helpful,friendly and provided an excellent standard of service.
Thank you

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DD
Staffordshire
1 review
Dined on 28 July 2018
Overall 4food 4service 4ambience 3

Food excellent. Felt seating was too squashed. Did not like the scruffy seating we needed before our table was ready

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GC
1 review
Dined on 28 July 2018
Overall 5food 5service 5ambience 4

Not the first time we have visited. Everything was excellent but the stand out for us was the quality of the service - absolutely impeccable in every respect. Just perfect. The food was sumptuous too, of course. The king scallops starter is very special. Brilliant!

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T
1 review
Dined on 27 July 2018
Overall 3food 3service 3ambience 4

Nice pub and busy with good atmosphere. Been here in the past when offered a great menu choice and pricing. Menu limited with few extra choices on the wall.Think that this is now going out of the pub menu league and is offering the pub grub at restaurant prices which I felt was not justified for what we had and definitely not the value for money it use to be. There’s a lot of new restaurants popping up in the area which offer far better for the price. Place felt a bit grubby like everything needed a good scrub.Won’t be coming back here in a hurry.

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s
1 review
Dined on 26 July 2018
Overall 5food 5service 5ambience 5

Exceptional food and service. Will be returning soon

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GD
1 review
Dined on 26 July 2018
Overall 5food 5service 5ambience 5

We use The Butlers Arms on a regular basis and have never had a bad meal. The Staff are always friendly and nothing is too much trouble.

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JM
Warwickshire
1 review
Dined on 25 July 2018
Overall 5food 5service 5ambience 4

Haven’t been to the Butlers Arms for a while Went online in the morning and got a table at a time that suited us but there weren’t many left. Lovely food great staff.
My only niggle is the noise level. My husband and I both have hearing problems , hard flooring and high ceilings make it really noisy and difficult for us to hear both staff and each other.

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y
Birmingham
1 review
Dined on 22 July 2018
Overall 4food 5service 4ambience 3

As usual a very good meal. The only real downside is that the tables are so close together.

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BC
1 review
Dined on 22 July 2018
Overall 5food 5service 5ambience 5

nice fresh food, good service and a nice pleasant atmosphere. welcoming entrance and pleasant attentive staff

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JR
1 review
Dined on 21 July 2018
Overall 4food 5service 5ambience 3

Very friendly staff and good quality food at a very reasonable price. It was our second visit and both times we have came away happy and with satisfied bellies. Keep up the good work!

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SJ
Birmingham
2 reviews
Dined on 21 July 2018
Overall 5food 5service 5ambience 5

Warm greeting on arrival, table service prompt and delivered to our table by a lovely waitress, food delicious as always, l had the tuna steak and husband fillet steak, l couldn’t finish mine as portion very generous so the waitress put mine in a doggy bag to bring home.
Thank you all at the Butlers Arms .

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JA
1 review
Dined on 21 July 2018
Overall 4food 4service 4ambience 4

Enjoyed a get together with friends enjoying good food and ambiance and would recommend.

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JE
1 review
Dined on 20 July 2018
Overall 1food 3service 1ambience 1

Our experience on Friday evening has meant that we will not be returning to the Butlers Arms, even though we have been regular customers for several years.
Our waitress, although friendly, didn’t really seem to be focused. The food was the worst we have had there, over cooked sea bass, over cooked chips (these were a side dish that was forgotten until we had to ask for them, they were too hard to eat, disappointing as the chips here have previously been to die for which is why we had them as a side!!!) and far too much oil on the vegetables that accompanied the fish dish.
We weren’t offered a dessert menu so we just caught the waitresses eye as she sliced bread and asked for our bill.
We put cash inside the money wallet, handed it to our waitress and then proceeded to move to a table outside to finish our drinks. She was picking up another money wallet from a nearby table as we did this. A couple of minutes later the waitress stuck her head out and looked over to us, quickly followed by a man who I presume was in charge. He asked if we were leaving our tab open to which we replied that we had paid, there was £50 in our money wallet. He went back inside, I followed and it became clear that the people on the nearby table may have left without paying.
So firstly, this tells you how the young staff were not on the ball with paying attention to collecting money from diners, even though these people needed to walk past several staff members to leave, and secondly it just topped off an already disappointing evening to feel that they thought we were trying to do a runner!!!!
It’s a shame because it’s always been our ‘go to’ for a nice evening out and our experience on Friday was far from that,

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TS
1 review
Dined on 19 July 2018
Overall 5food 5service 5ambience 5

Lovely atmosphere, busy, great choice of drinks and food, reasonable prices, food quality was excellent. Recommended.

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LR
Worcestershire
1 review
Dined on 17 July 2018
Overall 4food 4service 4ambience 3

An enjoyable lunch at a good price. Staff were friendly and helpful. Woukd definately recommend eating here.

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JP
1 review
Dined on 14 July 2018
Overall 4food 4service 4ambience 4

Went to the Butlers Arms for an "early bird" meal I.e. 20% off if ordered before 19.00. Excellent food. We both had fish- Sea Bass fillets for me. Scottish Hake for my wife. Gluten free bread was provided for my partner who s ceoliac. Crewe Brûlée and Espresso Gelato for dessert. Also a plant of Timothy Taylor's Landlord in good form and a decent Sauvignon Blanc for the wife. Very enjoyable all round as it invariably is at this establishment. Highly recommended

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N
1 review
Dined on 9 July 2018
Overall 5food 5service 5ambience 4

Friendly staff & pleasant 50's style decor. Food was excellent with a reasonable cost for three courses. Will go again.

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MO
1 review
Dined on 8 July 2018
Overall 5food 5service 5ambience 4

1st visit, found it online through trip adviser. Plenty of parking. Staff very friendly and informative. The food was very tasty and fresh, full of flavour. Will definatly visit again and have recommended to friends. Hadnt heard of it before so very pleased with our visit.

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h
Worcestershire
1 review
Dined on 1 July 2018
Overall 5food 5service 5ambience 5

What a fantastic find! Great pub, ample parking, incredible food for a very reasonable price: £17.50 for 3 courses. Friendly, attentive staff, interesting decor. Highly recommend.

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MO
1 review
Dined on 29 June 2018
Overall 5food 5service 5ambience 5

Fabulous meal and good value, nice atmosphere with very good service.

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OT
Birmingham
1 review
Dined on 27 June 2018
Overall 3food 3service 4ambience 4

Staff were very attentive and clearly working very hard. I did leave feedback for the food, stating it was very greasy. Although I did not ask for anything to compensate for this, I felt the restaurant should have offered something. Even if it was just removing the supplement from my dessert as a show of good faith. We went to the restaurant for my birthday and although I was wearing a birthday badge, no attempts were made to make the occasion special - not even a happy birthday. Whilst the restaurant did nothing wrong, they definitely didn’t inspire me to want to visit again.

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JR
1 review
Dined on 27 June 2018
Overall 5food 5service 5ambience 4

Really enjoyed our meal....food was really tasty and the service was friendly and helpful 👍

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LM
Birmingham
1 review
Dined on 25 June 2018
Overall 5food 5service 5ambience 5

Excellent as ever. Just love this place.

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ET
1 review
Dined on 25 June 2018
Overall 5food 5service 5ambience 5

Absolutely lovely pub. The decor is really quirky and interesting. The corned beef hash is an absolutely gorgeous dish which is perfect every time.

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RM
1 review
Dined on 18 June 2018
Overall 5food 5service 5ambience 5

Lovely food as usual. Friendly staff. Excellent value. Quirky decor.

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IA
1 review
Dined on 18 June 2018
Overall 5food 5service 5ambience 4

Good food, varied menu, quick service & its within a walk!

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