The Club Grill - The Ritz-Carlton Cancun

4.9
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138 reviews
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MXN500 and over
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International
Elevated Continental cuisine featuring prime cuts and a diverse wine list spiced up with vibrant tones of live jazz. Come celebrate with friends and family in a comfortable setting amid a lively ambiance. Our talented Chefs play with Mexican bold flavors and artistic presentations to deliver the finest gourmet experience. Make room for dessert, you don’t want to miss the decadent soufflés.
What 138 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.9based on recent ratings
4.8
food
4.9
service
4.8
ambience
4.6
value
Noise · Quiet
100% of people would recommend it to a friend
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OT
Miami
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Felicidades por la renovación de imagen, la comida sigue siendo excepcionalmente buena y el servicio inmejorable

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BM
Key West
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

Everything was excellent

OT
New England
1 review
Dined 5 days ago
Overall5food5service5ambience5

Great food, service and setting.

AG
Atlantic City
5 reviews
Dined on 25 January 2020
Overall5food5service5ambience5

Not only are the food and service exceptional, the music provided by the piano player with string bass was totally awesome! We thoroughly enjoyed listening to the jazz standards as they were wonderfully played while being served the most fabulous food in Cancun! Don't miss the chance to dine at the Ritz Club Grill.

m
New York Area
21 reviews
Dined on 23 January 2020
Overall5food5service5ambience5

An amazing experience! The food was excellent and the service with outstanding. Our waiter Johnny was top notch and excellent!!

d
Milwaukee
1 review
Dined on 20 January 2020
Overall5food5service5ambience5

A wonderful experience. Outstanding service (Juan) and food. Lovely piano music and overall ambiance.

DF
Los Angeles
4 reviews
Dined on 18 January 2020
Overall5food5service5ambience5

Great food, wine, service and jazz! Waiters and manager were very personable and attentive. The jazz was a nice touch. We moved over to the seating area next to them after dinner to enjoy!

AG
Atlantic City
6 reviews
Dined on 17 January 2020
Overall5food5service5ambience5

Awesome experience! The food is amazing, the ambiance perfect, the cocktails outstanding, and the piano and bass player are virtuoso musicians. What more can you ask for?!! Oh, don't forget dessert souffles!

LP
1 review
Dined on 4 January 2020
Overall4food4service5ambience4

Beautiful restaurant but a little pricey for Mexico.

BS
New England
7 reviews
Dined on 18 December 2019
Overall5food5service5ambience4

Loved it so much that we went back again. Amazing service. Loved the piano player. The ladies were all given roses and chocolates on the way out. Nice touch.

a
Atlanta
59 reviews
Dined on 15 December 2019
Overall5food5service5ambience5

Amazing experience, service and food!

D
St. Louis
6 reviews
Dined on 2 December 2019
Overall5food5service5ambience5

Tasting menu was wonderful

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CD
Chicago
7 reviews
Dined on 28 October 2019
Overall5food5service5ambience5

Perfect and friendly service. Fantastic world quality food experience

OT
San Antonio
2 reviews
Dined on 23 October 2019
Overall5food5service5ambience5

Oscar made a fabulous night

OT
San Antonio
2 reviews
Dined on 14 September 2019
Overall4food4service5ambience5

Anniversary

TK
San Francisco
1 review
Dined on 24 August 2019
Overall5food5service5ambience5

Great meal and great atmosphere. Highly recommended

RJ
Baltimore
41 reviews
Dined on 8 August 2019
Overall5food5service5ambience5

Wonderful service in a beautiful atmosphere. Food is expertly cooked. Music combo is a wonderful addition. We love it here!

BB
Philadelphia
88 reviews
Dined on 29 July 2019
Overall5food5service5ambience5

One of the best restaurants on the island. I would highly recommend this restaurant. The food was outstanding and the service was the best I have ever had. Thank You!

W
Montreal
1 review
Dined on 2 July 2019
Overall5food5service5ambience5

We had the most amazing dinner here. The service is outstanding (William is really outstanding as is the whole team). We went twice during our stay!

OT
Tampa
4 reviews
Dined on 16 May 2019
Overall5food5service5ambience5

The staff was extremely friendly and efficient. The food was extremely unique and perfectly seasoned as well as presented. Highly recommended for a wonderful evening!

MG
Toronto
25 reviews
Dined on 15 May 2019
Overall5food5service5ambience4

This was an exceptional dining experience from start to finish. The service was impeccable, but also personable. My husband started sniffing because of the AC and without being asked they bought over some Kleenex and placed it on a small foot table beside us. That is one of the simple ways the staff went above and beyond to ensure our night went smoothly. The food was exquisite and imaginative. Do not leave without having the pear salad. It was out of this world. We will definitely return - probably on this trip. It was that good.

RD
1 review
Dined on 21 April 2019
Overall5food5service5ambience5

Stellar cocktails, food, and wine list, could not be happier, beautiful experience.

BB
Las Vegas
1 review
Dined on 18 April 2019
Overall5food5service5ambience5

Service and food were outstanding
We stay at all inclusive hotels in Cancun but everything is so great at this restaurant we always dine here at least once
Our waiter Edgar was so professional we came back the following night to dine again
I believe going to Cancun and not dining at this restaurant would not make our vacation complete

HG
Dallas
14 reviews
Dined on 16 April 2019
Overall5food5service5ambience5

This was one of the most perfect dining experiences my wife and I have ever had. It literally felt like we were dining in heaven. From the service, to the food, to the music and the tableside visit by the chef de cuisine, we were treated like royalty. It also happened that only a few tables were occupied and the way the room is set up it felt like we had the restaurant all to ourselves (it was a Tuesday night at 8pm). Bravo!

A
New York Area
3 reviews
Dined on 15 April 2019
Overall5food5service5ambience5

Very accommodating
Very attentive

KC
Chicago
7 reviews
Dined on 23 March 2019
Overall5food5service5ambience5

Service fantastic. Music set a great atmosphere. All dishes prepared as requested. Friendly treatment of my teens who enjoyed whole experience.

OT
San Francisco
1 review
Dined on 17 March 2019
Overall5food5service5ambience5

Fantastic staff and service!!!!

F
New York Area
141 reviews
Dined on 16 March 2019
Overall4food4service4ambience4

Wow we were the only ones there at 10:00

JT
New Orleans
9 reviews
Dined on 11 March 2019
Overall5food5service5ambience5

Wonderful food well prepared and presented. Service was outstanding. Would definitely recommend and come back again.

AN
Chicago
2 reviews
Dined on 2 March 2019
Overall5food5service5ambience5

The service, food, and ambiance were all outstanding! We celebrated a birthday here and they were great at making it extra special. Tip - go upstairs to the lounge afterwards and enjoy live music and fantastic craft cocktails!

L
Chicago
21 reviews
Dined on 22 February 2019
Overall5food5service5ambience5

We had dinner at the Club Grill during our recent stay at the Ritz-Carlton Cancun. This was one of the best dinners we have had in a long time. The restaurant is beautiful and romantic. They had a live jazz group playing. The service was everything you would expect from a five star restaurant and the food was delicious. I had the tuna tartare which came out in a really cool presentation with a smoke filled dome. My husband had the foie gras and octopus appetizers and he loved both of them. I had a perfectly cooked tender filet. The chocolate lava cake was divine. It was pricey, but the food and service made it worth the splurge. We would definitely return on our next visit.

OT
New England
217 reviews
Dined on 21 February 2019
Overall5food5service5ambience5

The Club Grill is one of the best restaurants in Cancun. The menu has something for everyone and also has a tasting menu.

The food is creatively presented and delicious!! The chef’s appetizer was an exquisite treat! I dine at the The Club Grill because I love the chef’s preparation of grilled duck breast. My guests were impressed with their meals and thoroughly enjoyed the experience.

Our cocktails were fantastic.

Our server Oscar is outstanding. He is professional, cordial and attentive. He made our dining a pleasurable experience.

JO
Dallas
5 reviews
Dined on 15 February 2019
Overall5food5service5ambience5

OUTSTANDING As a local I have been to many of the local hot spots for fine dining and quite a few have left me disappointed. My previous life of high end corporate travel has provided me the knowledge with what to expect from a Ritz Carlton. As I expected best fine dining experience in Cancun. None of the local establishments I have visited in Cancun have matched The Club Grill in ambience, quality of food, wine selection , and level of service from wait staff in The Club Grill. I imagine the other dining offerings at this property will be of equal caliber.

I ordered the Tasting Menu as I was confident the Executive Chef and assistant chefs would present the best they had... and they did not disappoint. The pairings of wine and food were outstanding. My wife (usually restricted diet) had to taste the wine and food I received and she was amazed by the flavors.

Live piano music with a dance floor another plus for great ambience.

Only negative part was the service in the hotel itself... upon arrival nobody assisted us in finding The Club Grill and upon departure there was no valet to be found , had to go back into reception, ask for help and then wait for 10 minutes for valet to arrive. Not a deal breaker just a slight let down from the fantastic dining experience and level of service you should expect from a Ritz Carlton.

bon appétit

w
Montreal
277 reviews
Dined on 7 February 2019
Overall4food4service5ambience3

Good food, needs a better wine by the glass menu

SC
Chicago
27 reviews
Dined on 23 January 2019
Overall5food5service5ambience5

We had the restaurant to ourselves until a lone diner came in later - it was a cool and rainy week in Cancun. Despite this, the waitstaff were excited to see us and very attentive, and the nightly music played just to us in our quiet table in the corner. We enjoyed the tasting menu, the Shrimp bisque and Short ribs stood out as the most flavorful dishes.

OT
New England
217 reviews
Dined on 29 December 2018
Overall5food5service5ambience5

The Club Grill is one of the best restaurants in Cancun. The food is outstanding as is the service. The presentation is exquisite. They are so attentive. Dinner is served to a backdrop of music by a combo, a piano and base playing.

If you only have time for dinner in Cancun, The Club Grill should be your choice!!

TL
Memphis
97 reviews
Dined on 29 December 2018
Overall5food5service5ambience5

What a complete treat this was...Elegant setting, wonderful music, personal service at it's best...
and the Chef ...Chef Lucas is thoughtful, very personable, and provides an excellent selection of eye appealing, mouthwatering and and perfectly executed cuisine..
Ladies, slip into a nice cocktail dress, and enjoy the special attention offered. ( Not required, but certainly appreciated...) and the music.
Sit back, relax, enjoy the music, the service and the food...and you might want to start with the Champagne bar...and finish with a nice brandy..

Looking forward to our next dinner with Chef Lucas in the spring.

OT
1 review
Dined on 28 December 2018
Overall5food5service5ambience5

It was probably the best meal we have ever had. All aspects were phenomenal and the service was exemplary!

OT
San Francisco
1 review
Dined on 27 December 2018
Overall2food2service4ambience3

They overcooked our duck. They offered to re-cook it but we had plans for the rest of the night. In any event, we were extremely disappointed that a restaurant of this quality and known for it duck would provide such a poorly cooked dish.

OT
Austin
1 review
Dined on 21 December 2018
Overall5food5service5ambience5

Every aspect of our dining experience was a 10! The service was unlike any we have ever experienced, the staff was polite, perfectly timed and attuned to every detail.

The food was amazing, the chef, Lucas Acuna, is a gifted artist combining flavors that create the makings of a world class restaurant.

We will return again and again and can recommend this restaurant to everyone who enjoys fine dining.