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Within his South West cooking adventure, Ian achieved many AA Rosettes and held the only Michelin Bib Gourmand award In Dorset between 2013/14.
A new long term project with an awesome future. Ian and his team will utilise produce from our Estate and surrounding area defining the Hotel’s food menus, its reputation and ever evolving hotel menu.
The menu was very impressive. Usually in a small hotel restaurant mid week everything is deep fried. but this menu was intelligently put together by a chef who wanted to offer choice to suit all tastes with fresh ingredients. It was a breath of fresh air. It was also very good value for money. They were very few other guests at the hotel that night, and this was a real gem of a place to stay and eat.
We had booked a table for 6 the day before but on arrival, they had no idea where we coming and made little effort to accommodate us and didn't make us feel welcome at all. We were all very saddened and surprised as previously we had enjoyed meal there.
Very good service. Very good food. Dog friendly in the area we were in.
I arrived at the venue all dressed up for my 1st wedding anniversary to be told the restaurant doesn’t exist any more and they had another wedding on not happy ruined my evening
only people for dining on a Saturday night????? moved from the main room to a back room dining as they had set the tables up for a Sunday lunch event we asked if they had gone into receivership it was that bad. Told that there wasn't smoked fish in the fish cakes only to find there was. Our companions left their main course! No side orders at all on the menu, so our meal was two fishcakes (with smoked fish) and a couple of long stem broccoli., not very satisfying. No wine list. A complete waste of an evening. Been going there for a couple of years but they obviously don't want our custom, so we will vote with our feet and go elsewhere.
We booked as we are thinking of holding our wedding renewal here. When we arrived the place was empty, we didn’t know if this was a bad thing or not. We were greeted and showed to our table, the place was empty. We had a chance to have a good look around and the place is simply amazing. The service was great and other diners arrived throughout the evening. The manager was there tasting wines and offered us to join them which we thought was really nice. Unfortunately as I was driving we declined. They did however send over complimentary glasses of prosecco which was a lovely touch. The food was amazing and great value. We don’t get to spend much time together but going to east close hotel made our month.
I have written a formal complaint to the hotel directly.
Poor food and atmosphere, service was good and waiters/waitress very attentive and friendly.
Didn't get vegetables with a roast Sunday lunch and the beef was definatly 'a little unusual tasting'. Would not return.
A little expensive but food good. Only 2 other people in restaurant but its winter now so to be expected. Desert menu options poor. More effort required on that front.
I was very surprised to find the restaurant totally empty. The lady on reception didn’t appear too familiar with the fact I had a table booked. Lovely room but it lacked any ambience as it was totally devoid of customers and was also quite cold. The food was lovely although they did bring the wrong order for one of the mains. Unfortunate as we were the only people there - what would have happened had it been busy?
When paying the bill I was generous enough to ask the waiter to add on a tip but was told they didn’t accept tips electronically. As I didn’t have cash with me they lost out. I have been to The Conqueror before and it was always excellent so this was a very disappointing visit. Wont go again.
Disappointed, booked on a Saturday night, there was only two other tables! There was no atmosphere, you couldn't hear the music.
Very disappointed that the restaurant "the conqueror" which we had booked was closed and we were seated in the hotel dinning room, when we booked there was no mention of the change.
We didn't book "the east close hotel" the dinning room was dated, dirty, dull and gloomy, full of cobwebs. Service was ok, the waiter was very polite but not always around when you needed him, only one waiter on he was a little rushed, sad that the bar had the shutters down in the hotel so we couldn't even sit on the sofas relax with a drink?
For a Saturday night it was so quiet, we even felt awkward talking it was so quiet.
Food was very tasty but portions were tiny, we have been a few times to the conqueror restaurant and it was lovely
Such a shame but will not be recommending
The food was lovely but there was no ambience and it felt like there was no character or ownership. The restaurant had moved and it seemed as if we weren't meant to be there
Sunday lunch for 3 adults. There was a good selection on the menu and the food arrived fairly quickly. We all thought the food was good quality and tasty. The serving person was polite and helpful and unobtrusive. The restaurant overlooked pleasant surroundings at the back of the building.
My only complaint would be the tomato soup which was not tasty at all. Otherwise great experience.
The menu was good and the food fabulous. The wine list was interesting and covered every taste. The choices on the menu were dishes different to most people's everyday menu and portion sizes were just right. The overall value was really good.
Unfortunately so disappointing. As a group of friends whom have been frequenting The Conqueror/East Close for over 10 years for special occasions and get togethers, we found it very lacking. The booking was made and accepted online and when we arrived at the original restaurant, it had closed down!! empty, no signage or notice. We enquired at the reception of the hotel and were apologised to and advised that the restaurant had been moved into the hotel, into a much smaller room. Restaurant location pleasant looking onto garden. We sat out on the terrace awaiting rest of our party very pleasant with the exception of smell of drainage works being carried out of which they also apologised for. Menus were given, very basic and very limited choice! One member of our group asked if we could take a look at the a la carte and were told that it is only on offer in the evening. We were then told that a couple of the dishes on the lunch time menu were not available! W e continued to our table and were the only clients for the entire lunch time period.
Service was ok, polite enough. Restaurant really felt like it was being ran on very limited staff, food was basic, basic presentation, not what we had always been used to with this restaurant. It really felt like they were operating a lunch time menu that required little skill and maybe they no longer had the resources to operate a proper dining experience. Saving grace was complimentary coffee, considering we did not complain, not sure whether that was oversight on their part and it just got missed off the bill.
Restaurant is far superior to the rest of the place,hotel receptionists tell us change of resturant rooms are now being used BUT waiter did nt seem to know this customer's were directed to both rooms so poor waiter who was always helpful was running backwards and forwards ,the original conqueror resturant is by far nicer and comfortable and has a bar and comfortable chairs and nicer atmospere.it did result in chaos for customers not knowing where to go to eat or drink.
sat out for lunch on a sunny afternoon overlooking the fields. lovely food and service good and attentive. first time I've eaten there and I would go again though indoor restaurant a bit dated and dark.
Unfortunately we did not enjoy our experience, we can see that the Conqueror is under going changes, The menu is very limited and uninspiring. The service was pleasant and friendly. My wife and I have had some very good meals here, but have also been very disappointed on occasions.
The Conqueror is in a prime location and in my opinion can have so much more to offer and should be looking to compete with the Lord Bute.
Food was tasteless, under seasoned and over priced..
Came for mother's day welcomed and seated in a lovely location. Our waitress was very knowledgeable and attentive throughout even though the restaurant was busy. The food was to a lovely standard. The grounds are stunning and include a play area that my children loved. I liked that the children's menu was more then just chips with all offerings, there was a roast and also a pasta to choose from. We intend to visit again very soon.
Food was fantastic, very well presented. Beautiful surroundings, brilliant staff, and I would been happy to more for it
The food was lovely and the portions were generous. The staff were really friendly and helpful.
The atmosphere was calm and inviting.
Though this isn't somewhere you would specifically bring children, it was very child friendly and the staff made everyone (adults and children) feel very welcome.
had Sunday lunch on previous occasions this time was a disappointment also bread has been cut out
This was very disappointing. It was a Friday night and there was just the two of us dining. It was cold the menu was extremely limited to 3 or 4 choices and being a vegetarian 1! The staff were helpful but I could over here then want to go home and how bored they were. The food was expensive for what we had. So overall very disappointing.
Place itself looked appealing but was too cold for relaxing food was bland and lukewarm, we had very limited choice as only the 'festive' menu was given and of the four mains on it only two were available. We were trying to escape our turkey not relive it! We are local and are looking for a place to eat regularly but rest assured this is not it .
Christmas Dinner - dreadful. Food was warm, mushy, turkey raw, potatoes like bullets, veg like puree. EVERYBODY COMPLAINED! Worst Christmas dinner possible.
The occasion was our wedding anniversary.
We had expected the a la carte menu as shown on the website,however this was not available and replaced with the festive lunch menu.
Put simply the veg and potatoes were so hard you could not cut them,they had been warmed up.The 'pigs in blankets' were also so hard that they were inedible.
We were not offered a wine list.
Being 1 of only 2 tables in the restaurant we felt we had chosen the wrong venue.
Still trying to get a full refund it was that bad !
Food was very nice and portions were generous. The saxophone player was a nice touch and added to the Christmas ambiance. Service was efficient and prompt without being obtrusive or rushed.
Everything about this place was good except for the lady member of staff who brought our dessert. Probably a manager as she wore a suit or similar and not an apron etc. She came to our table with a "thunderous" face and stunk of cigarettes. It's a shame as I'd have given full stars.
May seem a small thing, especially if you're a smoker, but what was up to that point exemplary was spoilt somewhat.
We would like to share with everyone on Open Table, what an absolutely fantastic meal we have just had at The Conqueror, we went there today 30th October for Sunday lunch with my daughter and her family before they heading back to Cambridge, there were 4 adults and 2 children, we all had a starter, main and dessert, and I have never seen so many empty plates, even the children ate every bit, and they were virtually an adult size. Today's meal was one of the best Sunday dinners that I've had in a long time, and we eat out regularly in this area, everything today was 100% including the service the staff were really friendly and attentive, and I look forward to returning mid week.
Staff uniforms need major attention. Waitress grey white shirt black bra !!!! Very sloppy dress
It was a shame that the large feature fire was not lit.
My lunch was so tasty. I moved into the lounge area for drinks after the lunch and the ambience really aided conversation and relaxation.
Outstanding. Food and service.
The staff are very helpful, and there was no rush, and no pressure in ordering or eating the food. A little bit pricey. But at the end of the day, you pay for what you get.
The restaurant has changed hands since we last went. The roast beef was still lovely but the amount of vegetables was reduced and not really enough. One of our party asked for new potatoes instead of roast and was told no categorically by the waitress without referring back to the chef. New potatoes were on the menu with another dish so it should have been possible but we didn't push it. Overall a good experience.
The staff were good, they knew it was an occasion and made a fuss of our son with an unexpected plate of congratulations after the meal. The atmosphere on an early summer evening was relaxed, people milling around in shorts etc which we didn't expect from the restaurant photos. On balance we didn't mind although it did detract from the sense of occasion.
The nibbles were brilliant. We ate them sat at the comfy sofas with our drinks and it was a great start to the evening. The puddings were also lovely. One of the main courses was uneaten (tasteless, stodgy risotto) and the crackling of the pork belly had the potential to crack a tooth so was also left. The others were enjoyed.
There were far more tables available than Opentable indicated and we could have had our preferred time if we'd called direct.
Really good quality for great value!
Staff are really friendly and hospitality was excellent!
Food was good but it was amazing that having ordered chicken the waitress brought pork!? We were the only people ordering at that time so we fail to see how it could be so wrong.
We Waited a further 20mins for the chicken which was nice and well presented, we would return but would be very particular about the order being taken correctly.
Starters very little choice and quite boring.
Sunday roast ok but vegetables boring and mushy