The Crusting Pipe

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1. DB

   DonnaB

   Hertfordshire

   2 reviews

   5.0

   2 reviews

   Dined on 17 June 2022

   overall5food5service5ambience5

   service great, great food, ambience great, a favourite place where we had not been for a while and I cannot fault it! Will return

   Report
2. TC

   TriciaC

   London

   1 review

   4.0

   1 review

   Dined on 4 May 2022

   overall4food4service4ambience4

   Nice sitting outside but this time the volume of the music entertainment was pretty loud!

   Report
3. J

   Jay1969

   Gloucestershire

   2 reviews

   5.0

   2 reviews

   Dined on 5 April 2022

   overall5food5service5ambience4

   Gorgeous food. Simple food cooked and served elegantly

   Report
4. OT

   OpenTable Diner

   Cumbria

   9 reviews

   3.0

   9 reviews

   Dined on 2 April 2022

   overall3food4service1ambience4

   Food and price point good. Good location but probably better to be outside to truly enjoy entertainment. Waiting staff/service atrocious. Possibly poor training. When asked what coffees they do, responded with “the usual”! People at next table had a dietary requirement due to a medical condition (cancer recovery) and the waitress showed no desire to understand or empathise or help and just said “I’ll give you 5 more minutes” this incensed me and so I tried to help them to choose from the menu. We didn’t pay all the service charge because of the above and when she challenged it, we said we are not paying that as the service has been atrocious. Her response was to roll her eyes. We were greeted on the way out by someone else and asked if we wanted to speak to the manager. Didn’t feel there was much point at that stage as the experience was already spoilt and we won’t go back.

   Report
5. GB

   GrahamB

   London

   1 review

   4.0

   1 review

   Dined on 18 March 2022

   overall4food4service4ambience4

   The booking was smooth, the restaurant and service were good, live music too, I would definitely go again. There there were too many follow up emails afterwards from OpenTable.

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6. b

   billiejeanbazell

   London

   2 reviews

   1.0

   2 reviews

   Dined on 4 March 2022

   overall1food1service2ambience1

   Worst food ever. Bland, very basic and overpriced. Wine was nice tho! Service not the best, wouldn’t go again.

   Report
7. AG

   AnnabelG

   London

   11 reviews

   5.0

   11 reviews

   Dined on 24 February 2022

   overall5food5service4ambience5

   All three of us had a great time, the food was really tasty and well cooked. I had the veg sausages and the others the Lincolnshire ones and a stake. We all went ‘mmm’ upon our first bites. There was also a heater by us which was fab and we could adjust it. The Prosecco was gorgeous too, we will definitely be returning as this is such a great spot for a pre theatre supper.

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8. p

   piglet

   London

   59 reviews

   4.0

   59 reviews

   Dined on 23 February 2022

   overall4food3service3ambience3

   Fascinating old pub with character. Had an early evening dinner Soup was cold

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9. P

   Phil

   1 review

   5.0

   1 review

   Dined on 20 February 2022

   overall5food4service5ambience5

   We had a lovely experience. Great restaurant with live buskers nearby. Service was excellent

   Report
10. MG

    MickeyG

    London

    1 review

    5.0

    1 review

    Dined on 19 February 2022

    overall5food5service5ambience5

    Great food from a well thought out limited menu with choices for meat, fish and Veggie/vegan options. The wine was good and at a reasonable price. Two people, two courses, bottle of wine, £95 all in is pretty good value to me.

    Report
11. CP

    CatherineP

    Surrey

    1 review

    5.0

    1 review

    Dined on 19 February 2022

    overall5food5service5ambience5

    Absolutely great food, would definitely go back again

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12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 19 February 2022

    overall5food5service5ambience4

    Relaxed and calm

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13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 19 February 2022

    overall5food4service5ambience5

    It’s a great place. The ambience is warm, service attentive and efficient. We had a slight issue with one of our dishes but our server and management were very responsive and helpful. Great stuff! We’ll be back again.

    Report
14. JU

    JenU

    Glasgow

    1 review

    4.0

    1 review

    Dined on 12 February 2022

    overall4food4service3ambience3

    Booked a table and when we arrived they didn't have us on the list. Found us a table but it was in a seperate room so a bit 'out the way' . Food and service was good.

    Report
15. EL

    ErinL

    Cambridge

    1 review

    4.0

    1 review

    Dined on 5 February 2022

    overall4food4service4ambience3

    Lovely atmosphere. Great service. Attentive staff. Seafood pasta was great, however sweet potato salad wa slack luster. ood past

    Report
16. N

    No1lady

    London

    48 reviews

    vip
    4.0

    48 reviews

    Dined on 30 January 2022

    overall4food4service3ambience4

    Great evening but a little bit cold. Lovely food - I had the beef roast and it was delicious plus came with lots of vegetables. We went with some visitors and they really liked the music in the outside area. Great experience and meal. Service could have been a little better but otherwise I would recommend.

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17. SO

    StewartO

    London

    8 reviews

    vip
    4.0

    8 reviews

    Dined on 18 January 2022

    overall4food4service5ambience3

    Hi. The young lady who served us was based at Skinker's a while back and was excellent there and is still spot on - she is always cheerful and polite The only criticism, is the need to have the door open, because obviously, they want to appear open and welcoming - unfortunately, that meant on the day we went it was a bit 'cool' in there Definitely will be back and soon

    Report
18. LC

    LesC

    1 review

    5.0

    1 review

    Dined on 20 November 2021

    overall5food5service5ambience5

    Lovely meal with great service! Highly recommended!

    Report
19. CT

    ChristieT

    1 review

    3.0

    1 review

    Dined on 7 November 2021

    overall3food2service1ambience4

    I must say my group of friends and I were massively disappointed! The location of the place seems to be the positive side but everything else seems problematic. The staff were not attentive, seemed almost indifferent and with poor communication skills. We were waiting for 5-6 minutes for someone to show up at door so we can go to our reserved table. It took them another 20 minutes to take our order after multiple attempts calling them. And the place was not even busy. Eventually the order came back wrong almost for everyone and food /coffee were of poor quality especially for the price we paid. Overall I would only suggest it for its location and only. Otherwise, waste of money!

    Report
20. JB

    JennieB

    London

    1 review

    5.0

    1 review

    Dined on 4 November 2021

    overall5food5service5ambience5

    I took my husband for his birthday and everything was perfect. The food was delicious, the service impeccable. We had a table by the window, which was lovely watching the performers. Will definitely be going back. Thank you.

    Report
21. JT

    JeanT

    Kent

    1 review

    5.0

    1 review

    Dined on 26 October 2021

    overall5food5service5ambience5

    Loved every minute if it. Our waiter was very attentive. The food was superb. We were seated as requested in the courtyard and enjoyed live music and song. The atmosphere was magic. An extra thankyou to our fabulous waiter who was so friendly and helpful. We were only in London for the day, celebrating our re-union after many months apart. It was fabulous. X We will definitely be back.

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22. JT

    JennyT

    London

    4 reviews

    5.0

    4 reviews

    Dined on 19 October 2021

    overall5food5service5ambience5

    Very tasty veggie salad. Friendly helpful staff and able to sit outside, which was our preference. Great value especially given the location.

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23. OT

    OpenTable Diner

    London

    10 reviews

    vip
    3.0

    10 reviews

    Dined on 9 October 2021

    overall3food3service3ambience3

    Don’t bother trying order via the app, it crashes and is very frustrating - try to find a scarce waiter instead

    Report
24. LB

    LaurenB

    London

    6 reviews

    5.0

    6 reviews

    Dined on 2 October 2021

    overall5food5service5ambience5

    Absolutely lovely food and great service even on a busy day

    Report
25. AL

    AdrianL

    Buckinghamshire

    35 reviews

    3.0

    35 reviews

    Dined on 26 September 2021

    overall3food4service2ambience3

    The app used to order is not the most user friendly and I accidentally ordered two of one item as it was not clear I had put one in the basket. I missed this when I confirmed the basket and did realise until the two turned up. The wine bar offered to refund this but it would involve filling in forms to go to head office and we didn’t have the time to complete these. You also have to order and pay for drinks and (possibly) each course separately which is inconvenient and time consuming. Service was incredibly slow. We finally got our main course 70 mins after arrival after chasing it. There is a very limited menu compared to pre covid and had less available than that shown on their website. Our starter of smoked salmon was very generous except just crouton was insufficient to go with the generous helping of salmon. The roasts were also very generous and we couldn’t finish all the veg however the meat was over cooked.

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26. LG

    LizG

    London

    1 review

    1.0

    1 review

    Dined on 11 September 2021

    overall1food1service1ambience1

    Arrived a little early for dinner prior to going to the theatre. We were shown to our table and advised to use the QR code to order via our phones, fine if you have a phone with you! Eventually given the menu and we were utterly shocked at how dire this was. Having eaten here several times over the years we thought this was a safe bet; how wrong one can be. We left without ordering and will definitely not be returning.

    Report
27. HP

    Hard2Please

    London

    31 reviews

    vip
    3.0

    31 reviews

    Dined on 10 May 2021

    overall3food2service2ambience2

    3 of us were seated for lunch. Bit of a faff ordering using their online service, connectivity dipped in and out. Very noisy down there. I resented the level of service charge considering we ordered the food ourselves, they literally only delivered it to our table. I would have collected it myself to save the £15. Food adequate. One of us ordered a steak medium, it arrived well-done. The linguine was bland. None of us were inspired by the dessert menu. Probably won't rush back.

    Report
28. OT

    OpenTable Diner

    Caribbean

    3 reviews

    1.0

    3 reviews

    Dined on 8 May 2021

    overall1food1service1ambience1

    Everything and overall terrible

    Report
29. OT

    OpenTable Diner

    London

    1 review

    vip
    3.0

    1 review

    Dined on 28 April 2021

    overall3food3service4ambience2

    The venue is great. Sadly the music and signing was loud and not conducive for a business lunch.

    Report
30. M

    Michelle

    London

    6 reviews

    4.0

    6 reviews

    Dined on 23 April 2021

    overall4food3service4ambience3

    We had a lovely evening at The Crusting Pipe. Each table is allocated for a min 2 hours (dependent on party size), so we didn't feel rushed to get through our dinner. We ordered our food through the website link and were pleasantly surprised at the speed of service from order to table delivery. All COVID guidelines were followed and the staff were friendly and provided great service.

    Report
31. CL

    ChristineL

    London

    9 reviews

    vip
    4.0

    9 reviews

    Dined on 23 April 2021

    overall4food4service5ambience5

    Excellent service from extremely friendly staff. We weren’t rushed until the next booking was due to arrive, it would of been nicer to have had been told a bit earlier that our time was nearly up as we had just ordered another bottle of wine. However, the waitress helped by providing take away containers. Food was good although limited choice which atm is par for the course.

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32. JF

    JaneF

    London

    54 reviews

    vip
    5.0

    54 reviews

    Dined on 18 April 2021

    overall5food4service5ambience4

    Birthday in lockdown

    Report
33. W

    Will

    Yorkshire

    6 reviews

    4.0

    6 reviews

    Dined on 13 March 2020

    overall4food3service5ambience5

    The service was very good could not fault it, but both my main course and dessert course was warm not hot which was a shame.

    Report
34. R

    Rockingdj

    London

    23 reviews

    4.0

    23 reviews

    Dined on 4 March 2020

    overall4food5service4ambience4

    This was the first time we had been to this restaurant and it was very good, with an interesting menu and very good service. Thank you.

    Report
35. S

    Schatz

    London

    4 reviews

    5.0

    4 reviews

    Dined on 14 February 2020

    overall5food4service5ambience5

    Excellent experience - only slight negative was that the deserts were not great. The panacotta was gritty and not as smooth as it should be and the cheeseboard had rather ‘dead’ grapes. Otherwise excellent - the steaks were fabulous and service very good indeed

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36. PR

    PaulR

    Hertfordshire

    3 reviews

    3.0

    3 reviews

    Dined on 18 January 2020

    overall3food3service3ambience2

    We ordered no starter but instead had bread and olives. We hadn’t finished these before the main course was at our table. It was too soon and there was no suggestion that the service had been a little ‘previous’. There also felt a sense in which we were being rushed even though there was no real need. Once the main course was finished however, the early rush waned and it was much more relaxed. A little expensive for the food but overall a pleasurable experience. Would go again but in the summer when the live entertainment would be more readily heard from inside.

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37. OT

    OpenTable Diner

    Kent

    3 reviews

    3.0

    3 reviews

    Dined on 19 December 2019

    overall3food4service2ambience1

    When we arrived the maitre d escorted us to a tiny table in an alcove where there was already a largish group of ladies. We were squashed up against their table and the wall so we asked to move to another table. There were numerous tables available so why we had been put there makes no sense. The table we moved to was right outside a private room with a glass door where a group of men were having their Christmas work do. One man was very drunk and kept coming in and out of the room, wandering around the restaurant and bothering other diners. The staff didn’t do anything about it. My partner went to the bathroom and the drunk man had been sick everywhere which kind of ruined his appetite! The restaurant itself is nice and cosy, the food was tasty if a bit limited. The wine list is very extensive. However because of the attitude of the staff we probably wouldn’t go back again.

    Report
38. IS

    IandS

    London

    6 reviews

    2.0

    6 reviews

    Dined on 19 December 2019

    overall2food2service2ambience4

    We have been to Crusting Pipe on our Christmas day out for the last 10 years or so. Despite booking and confirming the day before we were not expected. Initially we were offered a table by the bar which was tiny but after complaining we were found a table in the restaurant section. It was not a great start however happily resolved fairly quickly. It took a while to get someone's attention to order drinks and when the food came it was a little disappointing. Veg was overcooked, filet steak was good quality but was absolutely charcoal on one side. All in all disappointing and not up to the usual standards.

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39. LD

    LisaD

    London

    3 reviews

    4.0

    3 reviews

    Dined on 12 December 2019

    overall4food4service4ambience4

    Had a lovely lunch here - the food was good and the service quick, would recommend for a good quality central London meal, without breaking the bank. Will certainly be bringing the family back Breakfast menu looked great too

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40. JT

    JillT

    1 review

    4.0

    1 review

    Dined on 11 December 2019

    overall4food4service3ambience4

    An interesting venue with lots of little alcoves. The food was good and was not overpriced. Only one small criticism is that service was rather slow. That being said, I would go there again.

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