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The Dining Room at Poets House
For celebrations of more than 6 guests, we are awaiting to hear from the Government with regards to opening up our private rooms.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waiting staff wear masks
We had a wonderful Sunday lunch. Good food served by attentive staff who were not intrusive. Very enjoyable experience and we will return!
Outstanding as usual.
This was our last dinner out for a long time (as this epidemic is restricting all our freedoms) and we couldn't have chosen a better place.
Disappointed with limited menu and indifferent service in an otherwise attractive restaurant.
Excellent Sunday lunch as a hotel manager myself was good to go out and get the level of service and excellent food that you expect
Enjoyed a lovely birthday lunch in the Dining Room. Lovely food and great value set lunch menus.
Wonderful food and service at The Poets House, will definitely return!
Valentine’s evening. We had a delicious meal and the waiter was very attentive and helpful
A lovely lunch. Staff were friendly, setting was beautiful.
Such a nice place to eat. The decor is very relaxing and the food is excellent. Our waitress, Mollie was attentive, polite and knowledgeable about the dishes. The only thing I would have changed is the wall to wall Rod Stewart music all evening. Seemed an odd choice.
Very nice food and friendly staff
The staff are superb, both in the bar and the restaurant. We had the very best service so have no complaint. It appeared that bread wasn’t offered with the soup of the day. But a small hot roll appeared when requested. We had a nice round table which wobbled markedly. The waiter tried hard to resolve this without success. We carried on with our meal anyway. However, no alternative was offered.
Portions were a decent size and not overpriced in our view.
The decor is monochrome and, although expensively done in its day,it isn’t for all tastes, as for a gorgeous old building, it is rather gauche.
We will return I’m sure. A few minor tweaks would make the experience really good.
Really enjoyed our evening - excellent food and attentive service. Always think wine over priced but Italian red delicious
The staff were very friendly and attentive.
We weren't told of dishes that weren't available when seated.
The starter was very small- more of an amuse-bouche.
Dessert was delicious however, could easily have eaten that again!
Very comfortable restaurant where we were well looked after. We had our meal here before going to the Cathedral for an event which was only just across the road, so extremely convenient .
Extremley enjoyable experience, with a really nice atmosphere.
Lovely food, excellent service, friendly staff. Would definitely recommend
Beautiful place. Clean and comfortable. Service was excellent. The food was made in good time and well presented. Only downside side is there is only one vegetarian option. A nut roast for a main would have made my day. The only vegetarian starter and main both had mushrooms and they take me ill. But being they were my only choice, that what I had. My partners a meat eater and his food looked great and he really enjoyed it. Will definitely go back, but it might only be for drinks and cake until more vegetarian options are available.
I always look forward to my visit to Poet's House dining room. The room is lovely. The background music is just the right level. The food and service are always good.
Celebrating special occasion together for an evening meal. Ambiance, decor, drinks, food, service all amazing.
probably the best quality Sunday lunch I have ever had. Absolutely beautiful tasting food from start to finish
This was a special occasion and did not disappoint. Will be returning.
Superb food, service, menu and a great evening had by all. Thank you! We will be back soon.
Felt to made very welcomed the staff were very friendly made to feel at home. The food was outstanding enjoyed all 3 courses would definitely recommend and will definitely visit again.
Thank you for a lovely evening.
Good quality food well presnted in relaxed environment.
Really disappointing! I rarely complain about a meal as I don't like to be negative when it is a treat to have a meal out but this one was such a bad experience from start to finish. The staff didn't even bother to look up when we walked in the door, forgot to deliver drinks - twice!, went off to find out if there were specials and never came back, messed up our order (beef instead of beetroot burger!) We had to ask twice for the bill and they didn't even remove the food which they had promised to remove as we hadn't ordered it. Even the senior manager wasn't apologetic. The menu itself is really boring and uninspiring and the food (other than a really nice bread board) was really bland and tasteless. I personally don't like the decor (such a cold dark grey) but it may be some people's taste. For the price, you would expect something pleasant but it wasn't like that at all. I had heard bad reports from others who had been but wanted to give it a try as it is so close to my house, but I regret it now. Such a shame!
A pleasant dining room, tables well spaced and lighting just right. Service was friendly and mostly efficient though we had quite a wait when we asked for the bill. The food was ok but the scallop on my partners meal was undercooked and the 'turtle beans' I had with the cauliflower steak were very uninteresting and rather too many of them.
Food was a bit average, we expected better for the price. Service exceedingly slow.
Service and food were good, but we felt the menu was limited and unimaginative, it was also over priced.
Unfortunately our dining experience was not as good as previous visits. The menu seems to be edging more towards "pub grub" rather than the fine dining style I believe the restaurant is aiming for. Additionally, on previous visits a sommelier was available to suggest wine pairings for each course (as a wine novice we found this a very nice option), however we were told on this visit that this would not be possible.
Late booking (15:30 for a 18:30) table for 3, including an older child. Arrived early to have a drink in the bar before sitting in the restaurant. Poet's House Fizz for the adults, soft drink for the child. The Cocktail Menu is quite extensive and worth a look at even if not eating in the restaurant. As always the service was excellent, even with a supervised/trainee waiter in the restaurant. Wine selection was limited but good quality, we selected an Appasimento which for the price in the restaurant is better than expected. Food was delivered quickly but not rushed and was excellent.
One of the best restaurants in the local area with a bar / cocktail menu to match.
Great decor and ambience, polite and efficient staff from meet and greet into dining room, great timings between all courses. Starters and main courses well presented and tasty, both our desserts where a let down, wild honey Panna cotta with little honey flavour and Vanilla cheesecake, no vanilla flavour evident.
Thank you for helping Us celebrate our engagement 💍
We come here on special occasions, as the quality is so good - but obviously you have to pay for it :-) Lovely background jazz, great decor, and very nice cocktails and cuisine. The attention to detail in the starters and dessert (colours, design, flavour balance, textures, choice of ingredients) was particularly impressive.
We had a wonderful evening celebrating our son’s GCSE results.
The dining room was quiet, beautifully decorated, extremely clean and with the separate areas, it feels private without being closed away. Suitable for romantic evenings or large parties. The waiter was friendly and professional and ecwryrhing about the evening made us feel very comfortable and looked after.
We had a reservation at 19.30, we were asked to wait in the bar before being shown our table. We then ordered some drinks, which took 10 minutes to arrive. We were eventually shown to our table at 19.50 - the restaurant was not busy so don't know why it took so long. We ordered the food we wanted, and when the starters arrived 3 were brought together and was told that the last would be out shortly. The 3 people who got their starters finished theirs before the other one arrived, that's how long it took. We also ordered bread and olives which also arrived after the three starters - not before as one would expect. The main courses did arrive, I ordered duck breast which actually was two small pieces of duck breast (which I did ask for well done due to pregnancy, but was so far past well done it was tough). The steak which my husband ordered was also tough and quite fatty. Our water glasses were not filled once, empty glasses and bottles were not removed from the table, we were not asked once during the meal if we wanted more drinks or if things were ok. The starter which arrived late was taken off the bill but we were charged for 4 medium glasses of wine when we actually ordered 2 medium and 2 small glasses. Overall I think the service was terrible, especially considering it was a very quiet Sunday evening. The look of this restaurant is lovely, there was very little atmosphere with either no or low music, so much so that the air conditioning could be heard above everything else. I was hugely disappointed as I had heard such great things. I also think the menu has gone down hill, when I looked at this restaurant last year the menu was quite eccentric, but now it isn't much more than a pub menu but at restaurant prices.
Lovely venue and staff. Music could have been more lively in bar. Background music needed in restaurant. Only disappointment was the lack of variety and choice on the menu. Very sparse offering although the food was very good.
Excellent food all round in surroundings which were peaceful and relaxing.
It really seems as though no one was really Operating the bar and restaurant - there were employees, but nobody seemed to have a specific thing to do, aside from our poor server, the only one we spotted in the dining room. We went to the bar for drink first, and barely managed to get that beverage in time for our table 30 minutes later, then didn't get our 2nd drink until the entree's arrived. A shame, because my cocktail was well crafted, and the wine list is decent. The starter course was quite tasty, but the entree's lacked the care that seemed to be in that first course.
We wanted it to be very good, as we are local, and need some regular spots, but it will be a while before we give it another try, I think.
We were celebrating a special birthday & the restaurant was perfect for that, lovely decoration and the setting is lovely. The staff was very attentive and did a birthday cake too. We were all happy with our food choices, maybe a few more vegan options would be welcome. The restaurant is within walking distance of the stunning Ely Cathedral. Parking was in a public parking area, close by and free on a Sunday. Highly recommend
Dear CorliaP, Thank you for taking the time to review your experience with us at Poets House! We are glad to hear you enjoyed the birthday celebration with us and found our staff very attentive. I have passed the comments about the vegan options onto our chef to improve our offerings in the future. We hope we get the chance to welcome you back to the hotel in the future. Kindest Regards Poets House
Food was okay but nothing special. I wouldn't go back. It seems there's been a lot of effort put into the bar, which is lovely, but he food was just meh.
Despite the food being very nice, the wait to be served between ordering and receiving both drinks and food were far too slow.
Thank you for taking the time to review your experience here at Poets House. We are glad to hear you enjoyed the food on your visit, however we are disappointed to hear that you experienced a long wait time when you dined with us. This is not our usual standard of service and your comments have been passed onto the team. We hope we have the chance to welcome you back to the hotel in the future. Kindest Regards Poets House
The Dining Room at Poets House is rated 4.2 stars by 270 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.