This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

The Duke of Sussex

4.2
icon/ic_reviewCreated with Sketch.
221 reviews
icon/ic_price_rangeCreated with Sketch.
£25 and under
icon/ic_cuisineCreated with Sketch.
Spanish

Top tags:

Sunday Lunch
The Duke of Sussex.
A spacious West London pub and dining room with bar area, restaurant and garden.
Situated in the heart of Chiswick with easy transport links from Turnham Green and Chiswick Park, this imposing Victorian corner site is the perfect pub to drink, dine, relax and enjoy.
An extensive wine list and a menu serving the best in seasonal British & Spanish tapas, all cooked fresh on site by our in house team makes for a great outing, day or night.
Children also welcome...
Dogs welcome in the bar area & garden

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 221 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.0
food
4.0
service
4.2
ambience
3.9
value
Noise · Moderate
85% of people would recommend it to a friend
Sort by
Filters
CK
vipCarolineK
London
8 reviews
Dined 4 days ago
Overall4food4service5ambience4

Another lovely evening at our local. Great to be in the garden in September. Great staff, a big thank you to charming Sam this evening

AW
AshleyW
1 review
Dined 5 days ago
Overall2food4service1ambience2

Arrived on time and were welcomed nicely and booked in for the pub quiz, our initial order was prompt and starters came out quickly but we waited 1 hour after finishing our starter to get our mains after asking how long it would be twice in the interim and being told 'its' coming right out', then once it arrived my partner's vegan wellington had a yorkshire pudding (which contained eggs) on it and the staff didn't know whether it was vegan or not so it took another five minutes to check. the once we stayed for the pub quiz we were forced to do an extra transaction as we weren't told it was cash payments only, then to be told by the quizmaster that they are actually cash free. after all this i was offered a small glass of coke as recompense. the food was nice once sorted but the service was an absolute shambles.

K
Kmc3
London
9 reviews
Dined 6 days ago
Overall3food4service2ambience5

New change to menu was great and the food was really good but the service was still as slow as pre lockdown unfortunately which I don’t believe is due to additional COVID-19 protocol.

k
kb52
London
20 reviews
Dined on 9 September 2020
Overall1food1service3ambience2

The staff are really friendly and welcoming and the COVID measures are good. The service was extremely slow that night and the staff apologiesed abut that - at the end of the meal. I have to say the food could have been good but wasnt - good ingredients but overcooked and lacking in overall taste. Its a shame because its a great pub, lovely beer garden and great staff.

RB
RogerB
London
2 reviews
Dined on 9 September 2020
Overall4food4service4ambience3

An airy interior with separate booths and doors open on to a large garden made this a safe-feeling place for lunch. We had classic fish and chips – crispy batter, fluffy chips, but mushy peas with mint (which I think spoils the flavour, but it's a matter of taste). Willing, prompt service by staff wearing visors.

SD
vipSamanthaD
London
15 reviews
Dined on 7 September 2020
Overall5food5service5ambience4

A last minute date .. lovely food and friendly staff.

M
Maria
London
4 reviews
Dined on 5 September 2020
Overall5food4service5ambience5

Lovely pub with a great beer garden and good service

The Duke of Sussex
Responded on 9 September 2020

Dear Maria, Thank you so much for such a lovely review and highest score! Can't wait to welcome you back at The Duke! Best, Team Duke

Report
OT
vipOpenTable Diner
London
8 reviews
Dined on 5 September 2020
Overall3food2service3ambience3

What happened? I have been going to the Duke for 10 years. From great tapas to bland pub food. What a shame. Bring back the old team and food please. I can get overcooked pasta elsewhere.

The Duke of Sussex
Responded on 9 September 2020

Hello, Very sorry to hear how disappointed you were with your last visit. We are planning to bring back Spanish food, however in current circumstances decision has been made to run current menu due to supply issues. Hope to see you back at The Duke soon and live up to your expectations. Best, Team Duke

Report
F
Felix
London
1 review
Dined on 31 August 2020
Overall5food5service5ambience5

very good food and very good service good athmosphare

The Duke of Sussex
Responded on 9 September 2020

Dear Felix, Thank you so much for your review and score! We all hope to welcome you back at The Duke soon! Best, Team Duke

Report
OT
OpenTable Diner
London
3 reviews
Dined on 31 August 2020
Overall2food1service2ambience4

The kitchen definitely needs to improve, I am local and I’ve been several times in the pub but this was never before like that. 45 minutes for the starters ( one arrived after the main course and was undercooked).

The Duke of Sussex
Responded on 9 September 2020

Hello, Really sorry that we didn't live up to your expectations. We are constantly working towards service and offering. Hope to welcome back soon and provide great service! Best, Team Duke

Report
LW
LouisW
London
1 review
Dined on 30 August 2020
Overall4food4service4ambience5

Relaxing atmosphere food ok fish and chips fish a bit crispy lamb rump on the fatty side kids meals good

The Duke of Sussex
Responded on 9 September 2020

Dear LouisW, Thank you for your review and score. We are taking all criticism on board and constantly try to improve. Hope next visit will be worth 5 stars! Best, Team Duke

Report
CG
vipCGJoh
London
23 reviews
Dined on 30 August 2020
Overall4food4service4ambience4

Top Sunday roast. Needed a few more ales on tap. Nice staff.

CS
CharleneS
London
2 reviews
Dined on 29 August 2020
Overall4food2service4ambience4

The food was a little disappointing. Such a shame as ive eaten here many times in the past and the food has been really good. My friend ordered the vegan fish and chips whilst I had the chicken with spinach and fries. Everything lacked seasoning, which was a shame as it looked and smelt fantastic! The ambience was great though and the staff were friendly. There was music playing, which was nice too.

The Duke of Sussex
Responded on 9 September 2020

Dear CharleneS, Thank you very much for your review and score. We are constantly working on improving offering & service. Hope next time you visit it'll be 5 stars! Best, Team Duke

Report
PT
PaulT
London
1 review
Dined on 26 August 2020
Overall4food4service4ambience4

Very busy so waited a while for food to be served but staff were friendly and attentive.

The Duke of Sussex
Responded on 9 September 2020

Dear PaulT, Thank you for your review and rating. Very sorry you had to wait for such a long time for your food. We are working on improving timings and service constantly. That said - hope to see you back at The Duke soon and provide 5 star service! Best, Team Duke

Report
k
kb52
London
20 reviews
Dined on 26 August 2020
Overall4food4service4ambience4

Very organised, friendly staff, the food was well cooked and a varied menu really enjoyed the meal. Shame they had run out of a couple of options by 7.15. Definitely going back

The Duke of Sussex
Responded on 9 September 2020

Dear kb52, Thank you very much for your review and score! We'll do our best to lift it up to 5 stars next time you visit! Best, Team Duke

Report
LE
vipLivetoEat
London
85 reviews
Dined on 26 August 2020
Overall4food4service5ambience4

A very relaxing experience with very tasty food and excellent service.

The Duke of Sussex
Responded on 9 September 2020

Dear LivetoEat, Thank you very much for your review! Hope to see you back at Duke soon! Best, Team Duke

Report
BJ
vipBelindaJ
London
24 reviews
Dined on 22 August 2020
Overall5food5service5ambience5

Beautiful garden, lovely staff and always a pleasant experience.

PM
PaulM
London
1 review
Dined on 20 August 2020
Overall4food5service5ambience5

Very enjoyable evening, great staff who looked after us very well. Attentive but not overbearing......will be back and recommended to friends.

AD
AngandDave
London
3 reviews
Dined on 20 August 2020
Overall4food4service4ambience4

very tasty food: I had a soft shell crab tempura which was delicious, and a very large sole with samphire. only reservation is the vegetables shouldn't be piled on top of the fish as it need deboning carefully.

I
Issa
London
2 reviews
Dined on 19 August 2020
Overall3food1service4ambience4

Menu looked great but it didn’t live up to it when on the plate.

LC
LauraC
London
7 reviews
Dined on 17 August 2020
Overall3food3service3ambience3

Friendly staff, should have put more staff on to cope with ‘eat out to help out’
Food took a long time to arrive

Pie was very good, chicken was average/disappointing

D
D123
1 review
Dined on 13 August 2020
Overall3food2service2ambience3

First food was so burnt they didn’t even serve me it, just told me it’d take another 20 mins as they had ‘burnt it to a crisp’. The plate that then arrived was insipid.

AR
vipAndrewR
London
3 reviews
Dined on 12 August 2020
Overall3food4service1ambience4

Very long wait for service

DB
DanB
London
1 review
Dined on 12 August 2020
Overall5food5service4ambience4

Inside place to be always friendly and cosy missed the chicken pie oh well next time cheers Dan

HY
HannahY
London
1 review
Dined on 12 August 2020
Overall1food1service3ambience4

The Duke of Dussex is a lovely local pub and we dined there duration the Eat Out Help Out promotion. The menu reads really well and we’ve been there often for drinks in the past. However, the food was awful. We ordered croquettes to start which were cold and had to be sent back. I order a burger which was so over cooked it was tough and it came with an almost child sized portion of fries. This dish would normally cost £15! I couldn’t really believe the kitchen sent the dish out the way it was. My husband ordered a prawn linguine which was okay. The servers were working hard and very friendly but overall the service was a bit chaotic, it appeared they were short staffed. If we hadn’t been dining with the promotion which took a significant amount off the bill I definitely would have said something but either way disappointing.

Q
Qwerty555
London
7 reviews
Dined on 11 August 2020
Overall3food3service4ambience3

Friendly attentive service.
Good no-nonsense food

N
Nick
London
4 reviews
Dined on 10 August 2020
Overall5food3service5ambience4

Good service and helpfully staff who performed their role safely and with full regards to Covid 19 procedures.

H
Hutchinz
London
8 reviews
Dined on 7 August 2020
Overall3food4service4ambience3

Tasty, good value food, with friendly and helpful staff. In the heat we were upgraded from the bar area to a table in the garden. Great to have such a good-sized garden but to our dismay we were seated and then surrounded by smokers mid-evening.

OT
OpenTable Diner
London
2 reviews
Dined on 3 August 2020
Overall4food4service3ambience5

You appeared understaffed. Staff were friendly, helpful and tried to be attentive but appeared stretched

p
vipphilipb
London
8 reviews
Dined on 31 July 2020
Overall4food4service4ambience4

Food consistently good. Nice outside relaxed space.

SE
SineadE
London
1 review
Dined on 29 July 2020
Overall5food4service5ambience5

Love this pub! Great garden for alfresco (COVID avoidance) dining. Really lovely staff, super friendly and attentive without being overbearing. Delicious starters (THE CRAB) Mains were good too but a little over priced for what we got. Overall it was very nice meal.

IB
InakiB
London
1 review
Dined on 28 July 2020
Overall5food3service3ambience4

Had a really great time.
Nice staff.
Safe environment.

MW
MarkW
London
1 review
Dined on 26 July 2020
Overall5food5service5ambience5

They've really got their post-lockdown service and procedures properly sorted. Taken together with really great service and top food, it made for a totally relaxed Sunday lunch and drinks experience. Will be coming back as soon as possible.

EW
ElaineW
1 review
Dined on 23 July 2020
Overall5food5service5ambience5

My husband and I had starters and a main course each and it was delicious! Thoroughly recommend.

KW
KatharineW
London
1 review
Dined on 22 July 2020
Overall4food4service4ambience3

Good to see the Duke of Sussex back in action after 4 long months of lockdown. We found it calm, well-ordered, but the food is still good and the service was friendly.

D
Dibs
1 review
Dined on 18 July 2020
Overall3food4service3ambience1

Very disappointing and not just because quite. There was no atmosphere staff not very friendly and no attention not even to ask if everything was ok or do you want dessert and nearly forgot the wine we ordered. I would understand if busy and I do understand it is still a new thing for them, but really even where we sat was like a ghost town that needed a refurbishment. They could have at least re sanded floor and a varnish looked terrible because all tables and chairs taken away in the centre of room. Place flowers perhaps to bring it to life, very very disappointed as used to be a regular customers.

LN
LaNi
1 review
Dined on 18 July 2020
Overall4food4service5ambience5

Brilliant service from the friendly staff - thank you!

GA
GarethA
London
1 review
Dined on 17 July 2020
Overall5food4service5ambience5

Such a pleasure to have the Duke back and the staff were as welcoming as ever, helpful and well prepared. Good food and wine in a spacious garden. Wonderful!

p
pruny
London
7 reviews
Dined on 17 July 2020
Overall5food5service5ambience5

Great lunch and will definitely go again

JO
JamieO
London
1 review
Dined on 16 July 2020
Overall5food4service5ambience4

The beer garden is quite large which makes social distancing easy. Very comfortable atmosphere.

FAQs

The Duke of Sussex is rated 4.2 stars by 221 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.