The Factory House

4.1
icon/ic_reviewCreated with Sketch.
59 reviews
icon/ic_price_rangeCreated with Sketch.
£25 and under
icon/ic_cuisineCreated with Sketch.
British

Top tags:

Afternoon Coffee
Set in London’s historic Leadenhall Market, our subterranean bar and grill offers an extensive wine list, a range of delicious cocktails and a barbecue inspired menu, using Josper grills to offer the very best indoor BBQ cooking over real coals. The closed Josper reaches exceptionally high temperatures sealing in flavour and moisture whilst adding a delicious smoky flavour. The open Josper provides the heat and flames of a traditional BBQ and is ideal for bigger joints and spit roasting chicken or wild fowl.
What 59 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.0
service
4.0
ambience
3.9
value
Noise · Moderate
100% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
n
London
5 reviews
Dined on 14 October 2019
Overall 4food 3service 3ambience 4

Always great to get a booth. Service is good and friendly. Drinks are good but I am always a little underwhelmed with the breakfasts - and what is worth no butter in a bacon sandwich unless specifically requested?!

C
London
14 reviews
Dined on 11 September 2019
Overall 5food 5service 5ambience 5

Perfect for a lunch in the city

OT
London
2 reviews
Dined on 28 August 2019
Overall 3food 3service 4ambience 3

Generally good experience, although one of our clients had to send a steak back due to a strange odour/taste and wait for another to be cooked. Manager removed this item from the bill though.

OT
London
1 review
Dined on 28 August 2019
Overall 5food 5service 5ambience 5

Great food, simple and unapologetic about being a place for meat lovers!

PF
1 review
Dined on 25 July 2019
Overall 4food 5service 4ambience 4

Good place for informal business meeting and good separation between tables

S
London
11 reviews
Dined on 3 May 2019
Overall 4food 4service 4ambience 4

My wife and I have been here twice now and we enjoyed our food and time there both times. The staff are wonderful 🙂

DC
London
5 reviews
Dined on 29 April 2019
Overall 4food 3service 5ambience 3

Service was exceptional.
It was relatively quiet but the service was not oppressive and was good to see.
It’s a favourite place to meet and eat and the decor could do with some attention as it’s starting to look s little tired.

OT
London
2 reviews
Dined on 19 March 2019
Overall 5food 5service 5ambience 5

Leaving do

JR
London
4 reviews
Dined on 15 March 2019
Overall 4food 4service 3ambience 4

Good breakfast and atmosphere. Restaurant was empty for breakfast, and as a result would not expect the restaurant to seat all guests n top of each other.

Apart from that it was a good restaurant and will go back.

KS
London
1 review
Dined on 5 March 2019
Overall 4food 3service 4ambience 4

More vegetarian options would be good. Only 1 on the menu at the moment which isn’t ideal as a choice.

F
London
10 reviews
Dined on 13 February 2019
Overall 5food 5service 4ambience 5

Good venue for a business lunch, was in a booth which is always more pleasant. The food was nicely presented and cooked with good service to back it up.

JW
London
3 reviews
Dined on 30 January 2019
Overall 4food 4service 4ambience 4

Good food. Good for a reasonably quick business lunch.

R
London
24 reviews
Dined on 30 January 2019
Overall 5food 4service 5ambience 4

Good food and service and a go to place for breakfast!

OT
London
1 review
Dined on 28 November 2018
Overall 1food 1service 1ambience 3

Turned up for our breakfast booking at 830am. Seated promptly enough but having waited 15 mins for someone to take our order (including gesticulating politely at passing waiters) we gave up and left. On our way out we explained to one of the waitresses why we were leaving. She didn’t seem too bothered. Think they were understaffed but still this is a very poor show. I’ve been there before without issue and have other breakfast meetings booked there but will probably have to move those elsewhere after this awful experience.

TH
London
7 reviews
Dined on 16 November 2018
Overall 2food 2service 2ambience 3

Really disappointing breakfast.

The greeting from the reception was cold, sullen and unfriendly.

The table we were sat at was dirty as was the cutlery and cups that we were given

The service was slow and pretty unfriendly

The food was not memorable

When there is so much competition nearby, I see little reason to return

JB
London
20 reviews
Dined on 20 September 2018
Overall 4food 4service 4ambience 4

Once I had found The Factory House the whole experience from the service to the food was very good and now I know where it is I will be back!

B
Kent
5 reviews
Dined on 27 July 2018
Overall 5food 5service 5ambience 5

Good food, pleasant service

L
London
85 reviews
Dined on 20 July 2018
Overall 4food 4service 4ambience 4

One of our favourites. Good food, good service and pleasant, business, ambience.
We were served swiftly, always a bonus when having a business lunch.

F
London
15 reviews
Dined on 13 June 2018
Overall 3food 3service 3ambience 3

Good food and atmosphere was good.

JR
London
7 reviews
Dined on 19 April 2018
Overall 5food 5service 5ambience 5

Excellent Chateaubriand and great service. Very friendly staff.

OT
1 review
Dined on 20 March 2018
Overall 3food 3service 4ambience 3

Despite its lavish claims the Factory House served up a pretty average steak. At £40 a head after bill padding, couldnt help but feel a tiny bit ripped off.

Y
London
40 reviews
Dined on 25 January 2018
Overall 4food 4service 4ambience 4

Good breakfast; quieter than lunchtime therefore ideal for business meeting.

SL
London
13 reviews
Dined on 23 January 2018
Overall 5food 5service 5ambience 4

You know how some restaurants get in a rhythm where things just work? This is where the Factory House is now - food very well done and my partner in lunch thought the vegetarian curry was as good as he'd had.

MT
London
4 reviews
Dined on 29 November 2017
Overall 4food 4service 4ambience 3

Ideal place for a breakfast meeting. Food excellent and service good too

GA
London
89 reviews
Dined on 25 September 2017
Overall 4food 4service 3ambience 4

Good food and selection but service a bit slow at breakfast times

D
London
7 reviews
Dined on 18 July 2017
Overall 4food 4service 4ambience 4

the vodka collection and list of cocktails is impressive

OB
London
23 reviews
Dined on 23 June 2017
Overall 4food 4service 4ambience 4

Solid restaurant in the heart of the city - not cheap but good service and wine list

F
London
2 reviews
Dined on 19 April 2017
Overall 3food 3service 4ambience 4

Nice choice on menu but the mussels weren't great, most were closed so not safe to eat and the ones that were open were tiny so I wouldn't choose that again. My friend had the sausage and mash and said that was much better.

C
Kent
89 reviews
Dined on 7 March 2017
Overall 3food 4service 3ambience 4

Decent enough and nice and convenient central location. Service is fine, venue is smart and good is good but not great

AV
London
4 reviews
Dined on 6 January 2017
Overall 1food 1service 1ambience 1

Booked a table for 8.30 on Fri 6th Jan. Turned up on time to be told the kitchen had closed! Refused to open kitchen to serve ANY type of food for us. Offered us a meal on COVENT GARDEN...But refused to pay for us to get there!! Offered us a bottle of prosecco but withdrew the offer when we said we'd be writing a review on Open table! So called 'manager', Michele, was rude and unaccommodating. I'd advise anyone to avoid this place. They have no idea what customer service is!

J
London
3 reviews
Dined on 11 November 2016
Overall 4food 4service 4ambience 5

Excellent food... Great surroundings... Fab atmosphere. Very enjoyable visit!!

OT
Birmingham
1 review
Dined on 12 October 2016
Overall 4food 3service 4ambience 3

Excellent service and good surroundings. Just unfortunate that a large proportion of the menu had sold out from lunch

OT
London
85 reviews
Dined on 21 September 2016
Overall 4food 4service 4ambience 4

A great place to go for work lunches, the food is consistent and the staff are the right amount of attentive. Your tastebuds aren't going to be on cloud nine but it's definitely fit for purpose. Great for drinks after work as well!

W
London
29 reviews
Dined on 8 September 2016
Overall 4food 4service 4ambience 4

This is an excellent choice for a business meal in the city. Nice food and great service.

L
London
85 reviews
Dined on 12 August 2016
Overall 4food 4service 4ambience 4

A very nice business meal, with good food, service and relaxed atmosphere

JF
London
45 reviews
Dined on 24 June 2016
Overall 4food 4service 4ambience 4

We had a great working lunch.
Great service and top food.

f
London
2 reviews
Dined on 16 March 2016
Overall 3food 1service 3ambience 3

Ordered the burger - it had a really weird flavour, almost a chemical taste. The brioche bun was stale. The buttered spinach was a sloppy mush. Fries were ok. £4.50 for a soda and lime seemed a tad (ridiculously) steep. Overall very poor and very pricey.

L
London
85 reviews
Dined on 3 March 2016
Overall 4food 4service 4ambience 3

We had a very good lunch. Food and service were very good and, as we were tight for time, we were served in good time.

GP
London
2 reviews
Dined on 12 February 2016
Overall 2food 3service 4ambience 3

Food was of good quality. However, the portions sizes were well on the small side for a breakfast. Salmon and scrambled egg on toast came with one small slice of toast. My friend ordered the full English which came with one sausage, one piece of bacon and, comically, half a mushroom. Not quite what he had in mind!
Decent quality, but go elsewhere if you tend to be hungry in the morning!

H
London
3 reviews
Dined on 3 February 2016
Overall 4food 4service 4ambience 4

The first time I have had Pave Steak which was superb. The food and drink was very enjoyable...