The Gate Hammersmith
Nice restaurant however the evening was let down by poor service. We arrived at 6.15pm and didn’t get served mains until 7.45pm due to a mix up with the orders. We attended a show at 8pm so couldn’t finish and had to leave. Other tables that came later were served and finished before we got our mains. I called the waitress to order drinks twice and was ignored. The saving grace was that the manager was as kind as can be for the situation and discounted the mains which was appreciated. Not the best experience I’m afraid from what could have been quite an enjoyable evening.
Pretty perfect meal and service to be honest. The food was fabulously tasty and the probs were just about right. I can't pick out anything I would change and I'll be back next week as it was so good 😊
Great little place, what a find!
Delicious food, attentive kind staff, spacious room, so handy for The Apollo theatre.
Easily dealt with my allergies.
I think there r 3 restaurants around London, I will be seeking them out! 🤗
I love this place. Beautiful artists studio. Light. Vegetarian food that genuinely is different. I go there because there is little other choice, and it always delivers consistently. However a couple of observations.
The menu seems very static. Little changes form year to year. The aubergine schnitzel and red curry are great. Been on menu as stables fo years and are great. The Salad my daughter had was lovely, as was the potato bake my wife had. However they were on the menu when we went last time, and they don't seem to have specials to vary it. In addition, I noted over the years little things disappear. They used to serve a pinapple salsa with the Red Thai Curry - it was great. Now it is just rice. They used to have a starter Mezze which was great. Now they just have individual starters.
The service the last three times we have been seems very stretched. One waitress looking after the whole room, one at the bar working constantly and a mgr. There are always piles of dirty glasses on the bar, and the waitress who was absolutely charming, seemed at breaking point.
I really love this place. I even wrote to them after last visit, but here is a public plea - I think with the expansion on 4 restaurants, you are losing touch a little and churning the same dishes out. The accountants are cutting the lovely extras, and the front of house staff are stretched very thin. SO a message ot the two brothers - please come back, put some excitement into the menu again, and dont keep cutting the interesting bits. The food is consistently tasty, but it is losing its amazing dishes, and becoming more ordinary every few months. Please please, try experimenting. I want this restaurant to be awesome again, not just good.
Beer not cold!!!
The starters were exquisite but the mains were not to our tastes - the Wellington was dry and bland and the Madeira sauce had a pretty gross flavour, the beetroot burger came with a burnt bun, not ‘oh that’s a nice char’ but burned with a flavour that spoiled each mouthful (and I’m a fan of smokey / charred flavours!) generally the mains were not cooked particularly well which is a shame and surprising because the starters were exquisite, the polenta fries were the best I’ve tried and the desserts were yummy too.
Will come again, but think the main courses need a refresh personally.
Hope you don’t get the wrong end of the stick, I think the Gate is a fab restaurant - the service and ambience are top notch, just trying to provide constructive criticism
The Gate offers consistently good vegetarian food. Imaginative, tasty dishes served in great surroundings.
Hi, Thank you for your lovely review. We're happy to hear that you enjoy our food and décor. You're more than welcome back any time :)
Great vegan/vegetarian food super close to the Apollo.
Friendly efficient staff and food was delicious!
Would visit again.
Great food great service and pleasant all round
Excellent food - even for the non-vegetarian!
Had delicious vegan Shakshuka with scrambled tofu and olive bread. The restaurant had a really relaxed vibe and the staff were really friendly.
Were there for lunch and was fairly quiet, but the service wasn’t rushed or too leisurely. Would highly recommend.
Lovely restaurant and staff but the food was average , we ordered plantain to find it came in 2 small dry balls , small portions and overpriced wine , it certainly wasn't a £100 meal but great for a lunch or after work dinner .
Delicious food, as always. But, for whatever reason, the service was all over the place. Was it because they had accepted an enormous booking for a group of international delegates just before we arrived? Our friends got there before us but our welcome was shambolic as the staff were busy rearranging the tables to suit the big booking. And then the big group arrived and this meant there weren’t enough staff for the evening and there was a mixup on one of our dishes - which makes me think it was a last-minute booking....
It’s a shame as previous visits to The Gate have been brilliant. As I said, the food was brilliant in spite of this. I’d like to see a better wine selection including more natural (and vegan) wines
Went for dinner before a show - food was incredible! Would highly recommend.
Great vegetarian restaurant, food is amazing and very filling. Service is a bit slow but overall staff are very friendly and would definitely visit again.
Sadly the vegetarian Sunday Roast was already off the menu by 6.30 in the evening and the alternative vegetarian red thai curry although very tasty very lacking in vegetables, more like a broth. Assume whoever orders the food not ordering enough or they are pushing the margin by reducing the content which won't encourage repeat custom. Shame as everything very tasty and service excellent
I booked a table at The Gate through Open Table, and only one hour before the booked time, I was informed by the restaurant that there was a problem with the communication from Open Table, and that there was not a table available for me at the time booked. Very disappointing, and will not use Open Table again. In future I will communicate with any restaurant directly.
Didn’t start well when the restaurant didn’t have our reservation made through Open Table and the staff were initially quite dismissive.
We requested to sit at a table for 2 on the side as there were plenty empty but they said we must sit in the middle for no apparent reason.
My partners food was overly charred but generally the food was tasty.
I might return but not in a hurry.
I found this on google as one of the top 10 places to eat near the Hammersmith Apollo and it did not disappoint. Great lively atmosphere and the food was fantastic! The service was a little inconsistent and it was clear they were a little stretched which I understand as I work in the industry myself. Great little find! Loved it.
The platter of starters was minute for £11pp and @ £22 for 2 thought it excessive. However, the red Thai curry was to die for and my friends enjoyed the tacos and the pad Thai immensely. The presentation of all food was excellent.
Went with two good friends and food and flavours were amazing. Great variety and hearty options. Staff were all lovely and accommodating for any special requests. Have already recommended to friends and will go back!
Best Vegan this side of London, wonderful staff.
Outside dining space could do with creativity and attention!
Excellent cocktails and food, highly recommend and will be back!
Excellent meal at The Gate. Lovely menu, great staff and location. We will definitely return!
Great vegan meal!
Love the sangria on new menu!
Arancini and strawberry mousse also delicious.
friendly service but a little bit slow at busy time.
overall excellent place!
Was so disappointed with my visit to The Gate Hammersmith. I've been here a few times over the years and have always raved about it but this time was so disappointing. First of all I asked for a table outside - but was told that you couldn't reserve a table outside as they were first come/first served. Was happy when I arrived so see no one sitting outside (though it didn't look ready for service and was looking a bit sad for itself). Went in and asked to be seated outside (it was a really hot evening with no forecast of rain) but was told that they didn't have staff to have people sit outside - and that rain was forecast (the latter not true - we're having a heatwave!). If they'd have told me that when I booked or when I spoke to them about 2 hours earlier to confirm - I would never have gone there. There are 100s of restaurants I could have chosen to go to in London where I could sit outside - so was really annoyed about this. Also one of our number was a child around 4 years old - so outside would have been so much better for them too. The table we were given inside was butted right up again a wall so as we were 6 people would have meant everyone having to get up from one side of the table if someone wanted to get out. I asked to move table which they happily did - but why set up a table for 6 like that in the first place? The food was OK - I liked mine (had the aubergine starter and main) but other people said there's was OK - but nothing to rave about. They'd run out of orange juice (why they couldn't go and buy some from the local shop is utterly beyond me) and also I think carrot juice and one other. Overall - a really unsatisfactory experience. I really hope you sort yourselves out The Gate - and return to the form I know you have in you. X
Amazing food and lovely location. Service was a little slow but professional and friendly. Would recommend.
Unusual idea of vegetarian menu only but the dishes we chose were nicely presented and tasty. Only gripe is drinks seem expensive, my bottled beer was more than five pounds and actually was served at room temp on a warm sunny evening. Otherwise good.
We had a brilliant meal, the waitresses were very friendly and presumably the chefs, we also on form. Very pleasant experience
This is one of the best vegetarian/ vegan restaurants in London. Wonderful inventive dishes that you will enjoy even if you are not a vegetarian or vegan. Highly recommend the Green Dragon salad - delicious. Helpful friendly staff, lovely room and perfect location for pre-show supper, 2 mins walk from Eventim Apollo. My only complaint is with the acoustics it can get quite noisy when full.
I hope they were just having an off day! 16th May, we went for our anniversary and it was a total shambles. Waited at least 10 mins to be seated, waited 30 mins to order, food arrived 1.5 hrs after we arrived. Plates on top of plates, no one clearing tables. None of our sides ever appeared, even after repeatedly chasing. All the diners were having to leave tables to ask to order/pay/chase food, drinks, cutlery. The staff kept their eyes down and bolted past the tables before you could grab them to ask to order. They didn't seem to care much. If they had just apologised to everyone and explained they were having problems people wouldn't have been a bit more understanding and everyone would not have gotten so peeved.
I really like the food at The Gate and I hope that the issues they were experiencing will be resolved if I ever go again. We just had to laugh by the end of it and we agreed it was the worst anniversary experience we'd ever had. Food was alright though, when it came (minus the sides!)
First rate meals. Great presentation and great taste
Excellent selection of dishes on the menu and food is excellent. Service was very good too.
Stunning food and impressive service with a genuine intention to please every diner. The restaurant was completely full- 52 covers- yet the staff smiled throughout, attended swiftly, arranged alternatives to cater for allergies and wholly supported the phenomenal kitchen. The chef and team work from a tiny space and produced absolutely delicious and inventive vegetarian works of art. Worth a trip from Wiltshire!
I had an awful experience here. When we arrived we were ignored by 3 members of staff, all of whom gave eye contact and just chose to carry on about their business. When we finally were noticed we were seated and given two of the correct menus and two incorrect ones. When a waiter came over to assist he went away to get the two correct menus and then proceeded to have a conversation with his colleagues while we waited for said menus. We moved on and ordered our food, we ordered all three courses at the same time. The starter arrived and was lovely, we then waiter a whole hour for our main course. I alerted a male waiter, I asked how long for our main and he shrugged and said soon. I wqs so upset I asked for a manager and he replied I am the supervisor in charge. I was so angry that this gut who didn't seem to care at all about the disasters we had encountered, was in the guy in charge. Moving on, our main courses arrrived and we ate those. We then patiently waited for our dessert. It took a while so once again I asked the waiter that took the complete order. He denied ever having put all three courses through. The entire meal from start to finish was a shambles. In the end I just asked for the bill as I wanted to leave, the guy insisted the dessert would arrive in 2 mins and that it would be complimentary. We stayed and ate the dessert. After dessert we asked for the bill, to wrap all this up in a messy bow; we paid the full amount only to be accused in front of other diners that we were £20 short. I assure you we wasn't, the waiter that made the accusation was so sure. To save face I just gave him £20. He took it away, went to the till and realised his mistake. He didn't have the common decency to apologise himself, instead he sent his female co-worker to hand me the £20 back along with an apology. It is safe to say I am mortified by what I experienced on Sunday 30th April at this restaurant and on this basis I don't feel I could return.
The whole concept of the restaurant is brilliant - airy with big windows that make the place friendly even on a cloudy day.
I attended the Sunday lunch with my friends who are omni eaters, but they enjoyed the food - the highlights were miso glazed aubergine, mushroom risotto for me and Sunday Wellington roast for the others and caramelised pear with meringue dessert. The other dishes we tried were equally lovely, but the ones mentioned above blew our mind.
Service was kind and tact, they made us enjoy the beautiful food even more!
Very good vegetarian. Mushroom risotto is our favourite. Never disappoints.
Fresh and inspired food that I want to recreate! Just lovely to have so many choices in one place
A great restaurant that I have been visiting for the last 20 years.
Excellent food, as always!!!