I have tried twice and have been to this place since the first week and they were very nice to me and they offered me a quick lunch
This is a charming restaurant with a strong menu and great drinks. The garden looked charming. They seemed surprised that I was alone and consequently sat me at the back of the restaurant, as far from the group diners as possible. If they were uncomfortable with me taking a 2 top, I wish they had recommended I sit at the bar.
Had a great table out in the conservatory weather fabulous so even the roof was taken off which made a lovely experience sitting out in the evening sun... staff were very friendly and accommodating.. restaurant ambience was buzzy but very relaxed and comfortable... food was good especially the zucchini!!... would highly recommend to anyone thinking of going!
Will be back!
Beautiful place and delicious food, however we had to wait a long time for food.
So good we went twice the same day: for breakfast and lunch. Worth checking for walk in availability if you’re in the neighbourhood; often they seem to have some space not released to booking platforms.
Good service, nice decor and not that expensive for the Kings road
Booked a table in the Garden, but got placed inside. It was argued that reservations after 7.30pm will always be inside, while guests arriving later than us got a table outside.
Excellent spot for something different than the usual pre-theatre, very pleasant vibe and happy to accomodate allergies and dietary requirements.
Although a nice environment, it was nothing special and seems to be using the "block standard" brasserie decor of many new corporately held restaurants. Surprisingly, the breakfast was bland with the poached eggs overcooked. I believe the restaurant brand has fallen victim to corporate ownership with a higher concern for profit vs. quality of food / service.
Very pleasant welcome by receptionist who promptly showed us to our table. Charming and efficient staff helpful but not over intrusive. My husband had the special of the day which was a delicious fish pie it contained scallops, prawns, lobster, cod, if one set out to make a luxury fish pie this was it and an added bonus not too much salmon which is so often used to plump out fish dishes as it is economical. The tuna Carpaccio to start with was an absolute masterpiece one of the best I have ever had with I think an anchovy based cream quite delicious. Steak Tartare was good but being hyper critical for me slightly too salty. Altogether a most enjoyable and delicious meal and one will certainly visit the Ivy again
After my first visit I left a pretty scathing review, the service was snooty, the door ladies were rude and like those terrible cliches that work in luxury fashion, in danger of believing they are better than their customers, which is odd as this is just a brasserie so not actually a high end eatery. However I’ve been back (it’s close to home and I wasn’t able to convince all of my friends that they would be better off elsewhere). The service and greeting has edged upwards at each visit and after visiting about four times in three weeks on Tuesday we finally had a revelation, all of the staff we encountered were polite and friendly! I’m not sure if it’s because of the sunshine, but long may it last.
The waiter was great! The truffle chicken was also amazing! 100% recommend!
I have never experienced such a poor and unprofessional service. The receptionist was very rude and had an attitude and lack of manners that was more than inappropriate. Such a behaviour does not belong in any restaurant and only disgraces the institution. The Ivy should clearly overthink what clientele they want to attract with such rude staff that grandstands only because they work there.
I will summarise our experience in one word "awful". It was the worse service i have encountered in any restaurant, even Nandos the other day was more friendly and welcoming. we had a table for 3 at 7:30, as we come in the restaurant the reception ladies announce that there was a gas problem and no food is being cooked and advised to come back in one hour and a half, even though me and my guest were starving we understood that things like this can happen so we had to take a one hour tour around Chelsea, lucky us it was a sunny day. When we came back we were seated quite fast. Our waitress lacked smile, charisma and communication skills. She forgot to order our arranchini, did not ask once how our meal was, did not top up the water and purposely ignored our table. the manager on the section also forgot protocol and asked us only once how the desserts were. the plates were cleaned too fast, when clearly not everyone finished. When we requested the bill our voucher was forgotten about, had to request to come back and change it which took ages to come. We also expected a discount for the fact that we had to wait for one hour and a half, also complained about the arranchini, yet nothing was even mentioned not even an apology. And as we were leaving through the door, the receptionists were busy as well talking to each other and forgot the warm farewell which is a requirement. As being a waitress in another ivy, Chelsea was not representing the ivy values and requirements that the other restaurants have. It lacked energy and positivity in almost every department. Overall we fell unwelcomed and very disappointed, the restaurant décor was the only highlight of the night.
Excellent cocktails , highly recommend Lavender lady and Ivy Royale . Our waitress -Megan was so pleasant and helpful 😀My daughter was on crutches and the lady seating us, gave us a good table in the conservatory, so helpful.
Great service and ambience. Had a delicious afternoon tea but the scones were disappointing compared to previous occasions.
Excellent food, service and ambience.
Highly recommendable restaurant
They got me a garden spot for which I was very grateful
Beverages are gorgeous!
Have eaten here a number of times, great atmosphere with good quality food at realistic prices.
Had lunch on a Saturday afternoon with a friend - very busy as expected and restaurant is beautiful. It was a bit too noisy for my liking and service was a little on/off. Great food however and would definitely go back - would love to sit in the garden next time!
Beautiful venue, tasty food and high-quality service! Definitely recommend it!
The three of us really enjoyed our experience and can’t wait to come back next time we are in London!
This was a birthday supper and we were given a table in the orangery, which was very pleasant. The service was good and the crew very friendly. Overall another great visit.
Nice place would have preferred to be seated in forward area of restaurant. Much preferred the Ivy Brasserie Restaurant in Kensington.
Lovely food and beautiful garden, the staff are very friendly and offer great advice and knowledge of the menu.
I love the Ivy Chelsea garden for its warm casual atmosphere, the food is wonderful & the service was impeccable, I’d recommend this restaurant for any occasion.
Very loud! Had to shout to make conversation with the wife
We visited the restaurant before the lunch time but the place was already super busy. Luckily we were given the table right next to the conservatory and the view and atmosphere were great. The place is very casual yet the service and food are very high-standard as you'd expect with the Ivy. Blackened Cod was nicely caramelised, and Yellowfin Tuna was fresh and summary. I would definitely recommend Truffle and Parmesan chips!
Re; The Food. We ordered Fish and Chips for my wife and The Hamburger for me. Also; white wine for the Fish and beer for the burger. A coctail in addition.
The coctail came after the whitewine; it should have come BEFORE.
The Fish was "raw"; not at all ready to be served. and not eatable. We complained and you totally agreed that the Fish was not ready, but no question from you about a new Fish so we changed the order to another hamburger, which "strangely" came right away. No question about the wine. We could have asked for a different wine (red) of course, but we think YOU should perhaps have asked us if we were okay with the white wine ( to the Burger ).
Very dissapointing with the Fish of course, but otherwise we enjoyed our first visit to Your restaurant
As always a well cooked and delicious meal with excellent service. A lovely environment with charming staff.
Excellent food and service. It's a pretty restaurant and the staff are very helpful.
Sehr freundliches und kompetentes Personal mit viel Charme
Sehr gutes Essen, leider zu wenig Möglichkeiten für Vegetarier, die auch keinen Fisch essen 😊
Extremely good - very professional but no less enjoyable for that.
We sat in the back of the restaurant in a covered part of the garden with a fire. It was fabulous and incredibly comfortable.
The fantastic place with great afternoon tea. Love it
The service was exceptional. We were looked after really well. You have to try their dessert - chocolate bombe..❤️ ❤️
First time at this venue having tried the Tunbridge Wells version recently. Lovely restaurant with beautiful flowers in the conservatory. Staff were extremely helpful and food was well presented and tasty. Thanks - preferred it to the actual Ivy restaurant!!
Excellent food and service, as always!
Lovely food and spectacular desserts! The chocolate bomb was my absolute favourite!