Ivy Chelsea Garden

4.4
2829 reviews
icon/ic_price_rangeCreated with Sketch.
£26 to £40
icon/ic_cuisineCreated with Sketch.
British
Top tags:
  • Special Occasions
  • Lunch
  • Good for a Date
Located on London’s enduringly desirable King’s Road, The Ivy Chelsea Garden brings the familiar luxury of The Ivy on West Street to a relaxed yet sophisticated all-day dining restaurant in the heart of Chelsea.
Open seven days a week and comprised of a main restaurant, extensive terrace and garden*, orangery and a beautiful private dining room, The Ivy Chelsea Garden offers tranquil al fresco dining all year and the perfect setting for any occasion.
Sample our all day menus and delicious cocktails at your leisure from breakfast until late, whether you are a local resident, work close by or are simply visiting the area, and experience a taste of Ivy magic in another beautiful setting.
Dining Style
Casual Dining
icon/ic_cuisineCreated with Sketch.
Cuisines
British, Afternoon Tea
icon/ic_clockCreated with Sketch.
Hours of Operation
Monday - Saturday: 8am-12.30am
(Last food order 10.45pm)
Sunday & Bank Holidays: 9am-12.30am
(Last food order 10pm)
*Please note that our garden is open daily from 12pm to 10pm.
icon/ic_phoneCreated with Sketch.
Phone number
020 3301 0300
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment Options
AMEX, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress Code
Smart Casual
icon/ic_chefCreated with Sketch.
Executive Chef
Sean Burbidge
icon/ic_locationCreated with Sketch.
icon/ic_neighborhoodCreated with Sketch.
icon/ic_parking_detailsCreated with Sketch.
Parking Details
Lucan Place, Chelsea, London SW3 3DL - 7 minute walk

Telephone 020 7735 7400

Open 24 hours a day, Daily
icon/ic_public_transitCreated with Sketch.
Public Transit
London Tube Stations
Sloane Square (14 min walk)
- District
- Circle,
South Kensington (15 min walk)
- District
- Circle
- Piccadilly
Additional
Wheelchair Access
What 2829 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.1
service
4.5
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
OT
London
4.0Dined a day ago
Overall 4food 4service 3ambience 4

Very good restaurant

Report
Helpful
AP
2.0Dined 2 days ago
Overall 2food 2service 1ambience 4

2nd time I've been here and received below par service for a place with a noted reputation. Starts well with a lovely chap escorting you to the table but then the standard of service from everyone else falls short. Took 15 minutes to receive an orange juice and a coffee, came separately a few minutes apart, genuinely forgot I'd ordered one when it turned up. Didn't receive a stirring spoon with coffee, asked for one twice, had to stir in sugar with the knife in the end. Took near 25 minutes before a food order was taken. Food very average, orange juice tasted watered down. Didn't pay the 12.5% service charge. Won't be going back

Report
Helpful
f
London
1.0Dined 2 days ago
Overall 1food 1service 3ambience 1

Very poor meal indeed. Fish and chips batter was very unhealthy and overly
greasy. Not the normal standard associated with you. The chips were also way over done. The waiter removed them from the bill, which I am grateful for.

We also wanted the garden for my girlfriends birthday. We booked for 9:15 and on arrival was told last orders in the garden are 7:45.

Copied from the website - We will do our best to accommodate all table requests, however tables are allocated on arrival and cannot be guaranteed.

Report
Helpful
AC
London
3.0Dined 2 days ago
Overall 3food 4service 1ambience 4

Went to the Ivy for my birthday, no special effort was made despite it being put on the booking form. Ordered bread for the table and a starter. The starter came before the bread which I found odd to not wait so this could be served before or at least together. It eventually arrived with the mains. When ordering my main I was asked ‘are you sure?’ When requesting a sauce that was with another main which I found rude. We were given the desert menu but no one came to ask if we wanted anything for over 10 minutes so the bill was asked for. They did not remove the bread from the bill which I expected after waiting so long for it. The food was delicious but the service ruined the evening.

Report
Helpful
MK
5.0Dined 2 days ago
Overall 5food 5service 5ambience 5

It was our anniversary and all the staff made it a special night!! Many thanks!

Report
Helpful
MW
London
3.0Dined 3 days ago
Overall 3food 4service 1ambience 4

After booking a month previous to our lunch and requesting a table in the garden we were given one on the enclosed terrace. Our table was in the sun and as it was enclosed was extremely hot and uncomfortable. We asked 3 different staff if we could move as there were some spare tables in the shade and they all said no as it’s not their policy! In the end after speaking to the manager they eventually moved us to the garden after our lunch. I have been going to the main Ivy in Covent Garden for years and a lot of the brasseries recently, unfortunately this experience was VERY disappointing.

Report
Helpful
OT
London
4.0Dined 3 days ago
Overall 4food 4service 4ambience 4

It was, as always - a great experience. 4 - stars simply due to some things on the menu being quite good with others not being that special...

On the other hand - despite repeated requests we were seated by the main entrance instead of by the garden or its surroundings...

Report
Helpful
LD
4.0Dined 3 days ago
Overall 4food 5service 4ambience 4

Very good restaurant in Chelsea. Fantastic the food. Very cool the ambience.

Report
Helpful
CK
1.0Dined 3 days ago
Overall 1food 4service 4ambience 1

we were given a table in the smoking area, or beside smokers, we never said we smoked, so did not appreciate the placement. The table was uneven and kept shaking.Food was great, service was good. Thank you.

Report
Helpful
OT
London
5.0Dined 3 days ago
Overall 5food 5service 5ambience 5

Excellent, thank you.

Report
Helpful
H
San Francisco
5.0Dined 4 days ago
Overall 5food 5service 5ambience 5

Great space, food and service. The GM runs a great operation. Impressive.

Excellent cocktails and aps- mains too. Fish and chips, steak, fish, pasta are all great. Chocolate desert also excellent. Truffle fries are a must.

Only drawback: every visit, the hostess stand ladies are unnecessarily snotty and rude. There’s a gracious way, and a b|+<#¥ way, to ask if one has a booking. Sadly, every time, the ladies at the front choose a less than gracious way to welcome guests- both those with and without a reservation.

Report
Helpful
RR
5.0Dined 5 days ago
Overall 5food 4service 5ambience 5

Great place, love it here!
Food was lovely, drinks were so nice!
The setting is just amazing! Feel like your eating at a very expensive restaurant but with a low key vibe (and low prices!!)

Report
Helpful
CS
4.0Dined 5 days ago
Overall 4food 5service 3ambience 5

Best Dover Sole I have ever had , advance booking for my Wife’s 60th Birthday, we were given a poor seat and when asked for a better seat we were dismissed.
That was disappointing.
It was meant to be a special day having come a long way from Australia.

Report
Helpful
VR
London
5.0Dined 5 days ago
Overall 5food 5service 5ambience 5

I think it’s the best Ivy in the world!! Always great atmosphere but you can still hear each other. Food is fresh, clean, tasty and well presented. There’s something for everyone.

Report
Helpful
EA
5.0Dined 6 days ago
Overall 5food 5service 5ambience 5

had the most amazing time here for my birthday, food, service and the garden setting was absolutely perfect. Thank you so much x

Report
Helpful
OT
New York Area
5.0Dined 6 days ago
Overall 5food 5service 4ambience 5

My second time here in a month! I love this place. Beautiful decor, food is wonderful. Service is great. Highly recommend going during the flower show because the outside is decorated in all flowers!

Report
Helpful
OT
4.0Dined 6 days ago
Overall 4food 4service 4ambience 4

When I made a booking I asked for nice and romantic table for two , as I mention it will be our anniversary dinner. We get table inside of the restaurant just in the middle where was lots of different tables - in more quiet area. Food was lovely, service was good as well, had a nice time . So will definitely recommend it to everyone.

Report
Helpful
YQ
London
4.0Dined 7 days ago
Overall 4food 4service 5ambience 4

Pleasant dining experience, with excellent service. However, I booked this place for my sister's birthday and was disappointed that they had taken their outdoor flower wall down, and then was furthermore disappointed that we could not have our afternoon tea in the garden area at the back as it was for drinks only. It's a shame, given it was such a nice day and the atmosphere was more vibrant around there. The main dining area felt somewhat dark and a little gloomy given that we had our tea at off peak time and there weren't many diners present. Food wise, the scones and teas were delicious. Unfortunately not great for vegetarians as all my mum got was soggy cucumber sandwiches (only other option was avocado, so not a great deal of choice ) . Overall, would probably go back, but this time for drinks.

Report
Helpful
OT
London
5.0Dined 7 days ago
Overall 5food 5service 3ambience 5

It’s great but the service it was very very slow

Report
Helpful
OT
4.0Dined 7 days ago
Overall 4food 5service 5ambience 5

Read a view bad reviews about the service but was very pleasantly surprised. We were served quickly, always friendly. Food was delicious and the garden is gorgeous. Would definitely recommend sitting outside if you can.

Report
Helpful
OT
3.0Dined on 8 July 2018
Overall 3food 4service 4ambience 4

We requested for garden seat but not available. I will try next time.

Report
Helpful
JH
Liverpool
5.0Dined on 8 July 2018
Overall 5food 5service 5ambience 5

An amazing first time experience! Surpassed expectations on the brunch menu ..... highly recommend for a good brunch with cocktails with exceptional service from every member of the Ivy team thank you.

Report
Helpful
D
London
4.0Dined on 8 July 2018
Overall 4food 5service 4ambience 5

Excellent food, the garden is spectacular, and the portions are decent sizes, which is harder and harder to find these days (small bites to share is the very definition of oxymoron). The service was a bit slow, but it's not the kind of place were you should go in hurry, especially if you manage to grab a seat in the garden.

Report
Helpful
OT
London
1.0Dined on 8 July 2018
Overall 1food 1service 1ambience 1

Took my mother for brunch. She was visiting from Manchester so wanted to take her somewhere nice. When we were sat to our table staff were all over the place and quiet. 20 minutes after being seated we ordered our starters mains and drinks. We had to ask for the air con to be switched on as it was 30 degrees and with the garden open it was sweltering in there. We started on our starter then our mains were brought out half way through. The minute my fork hit the plate as I finished my started our mains were brought straight away without request. We asked for the sauce to be kept separate in one of the dishes and when we questioned if it was the waiter snapped with an attitude that was even more sour than the iced tea I had. When I went to the toilet no member of staff stopped to let me through and barged past me as they needed to get somewhere more urgently than I did. Overall terrible dining experience. Been to 4 ivy restaurants and this Ruined the chain. Avoid like the plague. The garden does t even photo well for Instagram.

Report
Helpful
P
London
5.0Dined on 7 July 2018
Overall 5food 5service 5ambience 5

Brilliant friendly perfect service and excellent choice of food and drink. The food delicious and house wine excellent. The chocolate bomb desert is amazing and delicious. The restaurant is beautifully set out. We were lucky to be seated in the conservatory area with the roof open. The garden is fantastic and has a lot more tables and chairs than previous visits. The end area of the garden has its own bar so perfect on a hot sunny day.
This is my favourite of the Ivy restaurants and will be back.

Report
Helpful
AW
Miami
5.0Dined on 7 July 2018
Overall 5food 5service 5ambience 5

Lovely meal but extremely hot, air con didn’t seem to be working

Report
Helpful
OT
New York Area
5.0Dined on 7 July 2018
Overall 5food 5service 5ambience 5

Such an incredible place to come and dine! Food is incredible! The most spectacular thing about this place is the detail. Staff go above and beyond for customers. I cannot describe how incredible it is to watch the staff doing their thing. The bar supervisor Mihai, is incredible!!!!! He goes above and beyond for customers and staff. He focuses on showing even the smaller details of the drink to provide the best experience. David who was a new employee was incredible. He described drinks and new exactly what he was doing!!!!! Thank you for an incredible time.

Report
Helpful
h
London
5.0Dined on 7 July 2018
Overall 5food 5service 3ambience 5

My overall rating above is from previous visits, I was told there was no booking under my name on my last visit

Report
Helpful
L
2.0Dined on 7 July 2018
Overall 2food 4service 4ambience 5

Everything was lovely until someone lit up a cigarette on the next table while we were eating. We were outside in the courtyard and no one told us this was a smoking area. Nowhere on their website do they say it’s a smoking area.

Report
Helpful
D
1.0Dined on 7 July 2018
Overall 1food 2service 1ambience 1

The bald waiter was rude and couldn't treat us as kindly as he was behaving to white English guests which was noticeable. The host who took our tab was rude and when I wanted to drinknfrim a wine glass he made a rude snide comment as he walked off. I just found it disgusting if I may.

Report
Helpful
RA
London
4.0Dined on 7 July 2018
Overall 4food 5service 3ambience 4

The food was excellent as always but for fist time the service was very slow not enough floor staff . Took 45 minute for the waiter to take our order . But overall it was good .

Report
Helpful
ER
1.0Dined on 6 July 2018
Overall 1food 4service 1ambience 3

I chose this restaurant to celebrate an anniversary with my girlfriend specifically stating that I would like to be seated in the Outdoor area of the restaurant. However, upon my arrival I was told this would not be possible despite there being empty tables outside. Having been sat down in the main part of the restaurant, we ordered some cocktails to arrive before the food. 40 minutes later, there was no sign of the cocktails and we had received no attention to order food or any further drinks. When a member of staff appeared to ask if we were ready to order food finally, I was told that the cocktail I had ordered was no longer available, no apology was received for this. The cocktails then arrived shortly before starters were pulled out which was not my plan for the evening with the intention to order wine. Overall the food was very good but the evening was tarnished by such a terrible first hour which was completely avoidable.

Report
Helpful
JL
Birmingham
5.0Dined on 6 July 2018
Overall 5food 4service 4ambience 3

Lovey service and a nice vibe, a great dinning experience 😊

Report
Helpful
A
4.0Dined on 6 July 2018
Overall 4food 3service 3ambience 4

Unfortunately this time extremely disappointed with the food, i regularly eat here but my friend and i both ordered steak and both very disappointed

Report
Helpful
MM
1.0Dined on 6 July 2018
Overall 1food 4service 1ambience 4

Horrific service, left for over half an hour with no menus, had to ask multiple times to order, moved three times, given the wrong cocktails, realised after tasting then the waiter put them on a different table. Had to tell waiter!!! Witnessed an argument between waiters. Overall poor and customer service really not good enough for the ivy.

Report
Helpful
B
London
3.0Dined on 6 July 2018
Overall 3food 4service 2ambience 3

Food good, service friendly and helpful but very slow

Report
Helpful
PW
4.0Dined on 6 July 2018
Overall 4food 4service 1ambience 5

The waitress was rude, didn’t bring a second spoon for the dessert even though I asked twice.
Maybe she was taking more tables than she could and she seemed in a bad mood.
What a shame!

Report
Helpful
L
1.0Dined on 6 July 2018
Overall 1food 1service 1ambience 1

Appalling. So many rules, the garden opens at midday so if you arrive at midday but you booked a table at 11:45 you won’t be given a table outside. Our friend who was joining later couldn’t even reach the door because the queue to reach the hopeless hostess was out the door. The chicken tasted microwaved. Never. Going. Again. So many chavs taking pictures of each other outside too.

Report
Helpful
AH
3.0Dined on 6 July 2018
Overall 3food 2service 2ambience 3

Service was slow and needed prompting. Scrambled eggs bit dry. However overall enjoyed the experience and would go back

Report
Helpful
MF
3.0Dined on 5 July 2018
Overall 3food 4service 2ambience 4

As always good fun.But-when booked for 8 ,we meant pm but confirmation came through as am-did not look at the confirmation for some while,when noticed managed to change time.
Waiter got our order mixed up,& so a long wait.Gave us a credit on pre drinks.
Overall we prefer the back of the restaurant.

Report
Helpful
1
2
3
71