Ivy Kensington Brasserie

4.3
2774 reviews
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£26 to £40
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British
Top tags:
  • Lunch
  • Special Occasions
  • Good for a Date
The Ivy Kensington Brasserie brings the familiar luxury of The Ivy on West Street to a relaxed yet sophisticated all-day dining restaurant on Kensington High Street.

Sample our extensive range of quality food and delicious cocktails at your leisure from breakfast until late, whether you are a local resident, work close by or are visiting some of London’s best loved landmarks such as The Royal Albert Hall.

Our garden terrace is situated at the back of our restaurant and provides the perfect respite away from the hustle and bustle of the high street. Adorned with flowers and foliage, it is the perfect spot to soak up the sun during the summer months. Due to the nature of British summer our terrace cannot be booked ahead, so please just pop in.

Open seven days a week and comprised of a main restaurant, bar and a semi-private table for ten for an extra special experience, The Ivy Kensington Brasserie provides the perfect setting for any occasion.
What 2774 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.1
service
4.4
ambience
4.0
value
Noise · Moderate
89% of people would recommend it to a friend
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l
London
18 reviews
Dined 19 hours ago
Overall 3food 4service 2ambience 4

Food’s good and the atmosphere is buzzy but one gets the feeling they are always short a few staff. Had to chase servers down for things like forgotten chips, sauces etc. Still, a good choice with a good menu.

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N
London
2 reviews
Dined 4 days ago
Overall 3food 4service 1ambience 4

I have been coming to the Ivy for sometime now, and the manager who was serving us was really rude, I don't know why, or if he felt we did not spend enough money, but we had a guest with us and this was a treat for this person. I do not expect a manager to behalf in this way. He really was just so rude.
we did not take this up with him as we didn't want our guest to be embarrassed.
If I come back to the Ivy, I do not expect to be treated like this.
very disappointing.

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JD
London
1 review
Dined 4 days ago
Overall 1food 2service 3ambience 1

Beef and lamb Ragu meal was very poor. Very little meat and very little flavour. Huge , unappetising pasta. Sent meal back. Staff were very obliging and replaced with sea bream. Fish was tasty but there was a lack of vegetables. Restaurant was very noisy and air-conditioning was too cool. Our bill listed our set meals of £16.50 as £17.95. Again staff corrected the mistake and were pleasant.

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EU
London
27 reviews
Dined 6 days ago
Overall 4food 5service 2ambience 3

I have been to a couple of Ivy restaurants--during peak dinner times, service is a bit slow (10-15min wait for orders to be taken). The food is very good, and the Kensington branch maintained the quality I found at the other Ivys.

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Nuremberg
1 review
Dined 6 days ago
Overall 4food 4service 5ambience 5

My order came wrong

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OT
1 review
Dined 7 days ago
Overall 4food 4service 4ambience 4

Food was nice, so was the ambience. Waiters were courteous and professional. I recommend this place

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OT
Gloucestershire
3 reviews
Dined 7 days ago
Overall 2food 2service 2ambience 4

Very hit and miss and this time, a miss. Buffalo mozzarella was more like a strong burrata, fish over cooked, sent back creamed spinach as had no flavour and had been left sitting. Service is always slow, one of those places where you have to keep calling for waiters attention and they pretend not to hear you

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G
London
1 review
Dined 7 days ago
Overall 3food 3service 3ambience 3

Food quality has gone down a lot! I had eggs Royale and the salmon was not fresh at all. It was hard on the edges and brown. The fries were over salted and not fresh either. I ordered sausages for my niece and they over practically cremated. Not the standard I expect for the Ivy unfortunately. Very disappointing

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OT
1 review
Dined 7 days ago
Overall 4food 4service 3ambience 4

Great experience

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S
London
4 reviews
Dined on 13 July 2019
Overall 4food 5service 4ambience 5

We decided not to have a starter and order a main course and it took nearly 40 minutes for it to arrive. The waiter was apologetic and said that it was because we didn’t order a starter, which I felt was a pretty poor excuse.

Other than that the service was good and the food was delicious, but that delay in getting our food is why I’ve only given an overall rating of four stars.

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AF
London
1 review
Dined on 13 July 2019
Overall 5food 5service 5ambience 5

Delicious food in a beautiful setting, the staff were so on it and polite. I will definitely be returning!

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MM
Surrey
2 reviews
Dined on 13 July 2019
Overall 5food 5service 5ambience 4

We came for a birthday celebration and asked to be seated in the garden,this was accommodated without any fuss. Very friendly staff and good service.

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JC
1 review
Dined on 13 July 2019
Overall 3food 5service 1ambience 4

Although the food was delicious, we were served by about 5 different waiting staff and were kept waiting far too long at every stage of the meal, with no one taking active care of us.

When we asked to take the service charge off the end of the bill and politely explained the reason, the waitress was very rude and didn’t say thank you or apologise.

Unfortunately I’ve experienced slow service in 2x other establishments run by the Ivy - a great shame given how good the food and ambience are.

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M
London
4 reviews
Dined on 13 July 2019
Overall 5food 5service 5ambience 5

My second visit to this restaurant. Ibajeats feel that The Ivy is great value for money with a varied menu. Will definitely be back again.

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SB
London
13 reviews
Dined on 12 July 2019
Overall 5food 5service 5ambience 5

Again the Ivy Kensington hits the spot. Requested a particular section, got it. Turned out to be a tad breezy because of air conditioning, asked to move, no problem. Then of course the food is spot on. There are few places we visit with such a consistent high standard - which is why we keep going back. As for the noise - it's Friday night in London, that's why we go out!

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M
London
3 reviews
Dined on 12 July 2019
Overall 3food 4service 4ambience 5

Great place to meet friends or business meetings. Always pleasantly surprised by the level of service provided by the waiters.

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KI
London
3 reviews
Dined on 11 July 2019
Overall 5food 4service 5ambience 5

Very good food. Excellent, polite service. Nice buzzy ambiance but not too loud

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OT
1 review
Dined on 11 July 2019
Overall 5food 5service 5ambience 5

The service was excellent. The food was great. My friend has some food allergies and the server was able to make suggestions to accommodate her needs. The Ivy is always lovely inside and out with its beautiful decor. The flowers are always amazing.

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SG
Birmingham
2 reviews
Dined on 9 July 2019
Overall 4food 4service 4ambience 4

Very nice, food was good normally go to the Birmingham one but decided to try the Kensington one as we were there for Wimbledon and thought it would add to the occasion. It was very nice along the same lines but thought the Birmingham one had just got the edge with their decor, which is a bit more colourful and light and airy. Also the staff seem a bit more tentative at the Birmingham one. But all in all a nice experience and would definitely go again.

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SS
London
3 reviews
Dined on 9 July 2019
Overall 3food 5service 3ambience 3

It’s very noisy, impossible to get waiters attention, after order is on the table no one follows up, and takes forever to pay the bill.

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GS
London
6 reviews
Dined on 9 July 2019
Overall 4food 4service 3ambience 4

I'm a huge fan of the Ivy B and am a regular visitor...that won't change EVER! However, yesterday the service was a wee bit iffy as it took ages for my coffee to arrive and I have a feeling the staff may have been surprised by the number of breakfast visitors? Anyway, just a tiny bit of feedback because the food was DELICIOUS and the staff, whatever was happening, were unfailingly polite and friendly and helpful!

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NC
London
3 reviews
Dined on 8 July 2019
Overall 1food 1service 1ambience 3

My steak had no taste at all our food took a little more than 2 hours hopeless

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A
1 review
Dined on 8 July 2019
Overall 4food 4service 4ambience 3

Lovely, tasty food and good service, a few too many noisy children to make it a special treat. Would’ve been nicer had it been a little less busy but it is Kensington and very good value for money.

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OT
London
1 review
Dined on 8 July 2019
Overall 5food 4service 4ambience 5

Went to the Ivy for the first time and the service and food was great. Very efficient, friendly and the lunch menu is good value.

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DW
1 review
Dined on 8 July 2019
Overall 4food 4service 3ambience 4

I have been to the Cambridge and St. Albans' branches, and was impressed. As expected, Kensington was a little more expensive and the only problem was a waiter/order-taker who was intrusive, even when we were obviously in the middle of a conversation. Annoying. The decor I found more akin to New York than Europe , which was no problem. The restaurant was not full, probably because of Wimbledon, so would be interesting to see if standards hold up under the stress of a full house.

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f
London
5 reviews
Dined on 7 July 2019
Overall 5food 5service 5ambience 5

Great. Loved it. Excellent quality at a reasonable price.

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GS
Kent
2 reviews
Dined on 7 July 2019
Overall 4food 4service 4ambience 4

Sunday brunch on the terrace was perfect - excellent food and service in the fresh air, but please cut the music!

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CB
Berkshire
1 review
Dined on 7 July 2019
Overall 3food 3service 3ambience 3

Decent enough brunch, the sundae was really just a bowl of ice cream though.

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RS
London
1 review
Dined on 7 July 2019
Overall 5food 5service 5ambience 5

BEST BRUNCH EVER, the food was delicious, definitely my new brunch spot.

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OT
London
1 review
Dined on 7 July 2019
Overall 3food 2service 3ambience 1

The place is not as good as expected.
Chasing waitress is not fun
Food was ok but nothing exceptional for the priced paid
Knives could not even cut the asparagus. which were difficult to eat anyway as not cooked enough

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AW
1 review
Dined on 6 July 2019
Overall 4food 5service 2ambience 4

I would recommend this venue to a friend but with a slight reservation about the service. Food was great, location great, ambiance good, but unfortunately the staff who dealt with our table were slow, seemingly uninterested and going through the motions. I would of expected better at an establishment such as this, but I would have to say other tables appeared to be receiving higher standard.

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DB
1 review
Dined on 6 July 2019
Overall 4food 3service 3ambience 4

Starters were OK,
Added a sauce to my steak when we had the starters. Waitress said it would not be a problem. Steak arrived without sauce, reminded waitress who said it was on the way. Waited at least 10 minutes, again reminding staff that I was waiting for a sauce. Finally got the sauce but by then steak was cold. The chips that came with the steak were very dry and burnt at the ends. Looked like nasty oven chips. We also had to order drinks 3 times as the waitress could not understand us and had to get a colleague to help. My wife's main meal was fine, as was her sweet (chocolate bomb).
Overall as disappointing meal that should have the highlight of our weekend away in London.

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I
London
12 reviews
Dined on 6 July 2019
Overall 4food 4service 4ambience 4

Almost excellent, let down by the occasional lapse - overcooked scallops, delivering the wrong meal and drink. Understandable in a busy restaurant but prevents a top rating. Staff better than at previous visits.

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D
London
5 reviews
Dined on 6 July 2019
Overall 5food 5service 5ambience 5

Excellent staff, very courteous, food was wonderful and we would definitely go back again when next in the area. Great place.

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w
London
1 review
Dined on 6 July 2019
Overall 3food 4service 2ambience 5

The food was ok, without being special. The medium tare steaks were more like medium.

For the money, the service was very sloppy. Wine arrived late, menus left on table, in fact lots of stuff left on table and not cleared away.

Nice looking restaurant in good location, but poorly run considering the size of the bill.

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C
London
1 review
Dined on 6 July 2019
Overall 4food 5service 3ambience 5

Overall food was lovely ambiance was lovely.

Staff could have been little more polite, felt like they favoured other guest than us.

Waiters Left items on our table abruptly, we were also paying customers, didn't really need to be rude towards us.

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JE
1 review
Dined on 6 July 2019
Overall 4food 4service 4ambience 4

Afternoon tea here is a great celebration gift. Good value for money compared to other venues. Staff very friendly & helpful.

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ST
London
1 review
Dined on 6 July 2019
Overall 4food 5service 3ambience 4

Lovely food, beautiful decor and service was good but noisy and changed waiter constantly so more of a chain feel.

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NC
Newcastle
1 review
Dined on 6 July 2019
Overall 5food 5service 5ambience 5

Beautiful setting, professional service and excellent quality of food

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OT
Amarillo
1 review
Dined on 6 July 2019
Overall 5food 5service 5ambience 5

Great food, service and ambiance!

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