The Keg Steakhouse + Bar - Esplanade
My wife and I are from the States and this place was on point. But more than the food, the service was exceptional! From the people greeting as we entered to the person seating is to the TWO manager's that wanted to verify the table nut allergy and to verify what we ordered woukd be okay with us. And to the amazing server, Leah McKenzie, was just the most caring person how our meal was. My steak was actually a little under done and she was sooo apologetic and brought it back and the kitchen replated with new potato and sides. You just don't see that level of service anymore. Well done Keg Steakhouse!
Wonderful location, great service and amazing food!
A medium-rare steak order came back medium. All other food was great.
Usually a five star location for Keg but I’ve had the same server last 2 times and he is absolutely the worst. If he’s new than he should shadow with someone. Never checks back on the table have to ask others to get our server. No attention to detail. Placed the food order incorrectly.
I understand having new staff but training should be a priority. I’m a regular customer at this location.
Great experience for a multi-generation meal. I was particularly impressed with the noise-level. We could actually have a conversation.
I love The Keg, I go to them whenever I can. And I’m rarely disappointed, I was this time though. The Keg sets a high customer service bar, so when a restaurant falls short, even by a small amount, it’s very noticeable.
The service and food were both not as good as the York Street location, I went to two days previously.
Little things like the starter we had asked to share was brought whole on one plate, with a spare plate. Where as at York Street the waiter had made sure it was split in the kitchen, on to two plates.
The streak was very good, but not as good as York Street.
I also ordered a side of fresh veg, with my steak, which consisted of 15 asparagus spears, nothing else.
Best steak I've had in a very long time! Will definitely come back!
First time at this location. Will come again. My daughter and I had a wonderful meal, excellent server and the atmosphere allowed for a relaxing, comfortable place to have a few drinks, excellent food and to chat. Great location to the Novotel and the Sony Center. Thanks for providing us with a memorable and pleasant experience.
The Keg is always reliably high level. This location is updated, however, we went as a family and the dark interior made it feel foreboding - there was no"fun" element for the kids. Too sophisticated feeling for a family outing, which is too bad as we all love the food.
We’ve been at many different locations, food is typically great.
The typical issues we’ve encountered is with the service, unreliable, if big parties around you will definitely be ignored, that’s a given.
This is very unfortunate, specially if you are celebrating a special event, you wish to leave with pleasant memories.
We had a wonderful meal - the keg always provides dependably good food. Service was slow towards the end - we were the only ones in our section and we felt a little abandoned!
Our waitress was amazing. Had a great time. She was so much fun we wanted her to join us. Definately will be back again when In Toronto
Our party turned out to be 6 guest. We all enjoyed the food, and our server was excellent. We will be back. Thank you for making my mother’s day special🍷
My boyfriend and I took our families here for Mother’s Day and it was perfect! Everyone enjoyed their food and the service was fantastic!
Our server Hamoudi was awesome as always. He even remembered our wine preference. Thanks and see you soon!
Everything was amazing! Great dinner and service for a great price!
Birthday- food took a long time and was never asked for drinks or dessert
great service and good. don’t sit at table 30. it’s just in an awkward spot.
Lovely evening spent with friends, food was wonderful, service very professional and pleasant. The only criticism I would have are the seats are to low and slanted back so you have to lean forward to eat. straight , high backs would be much better.
This dinner was for our wedding celebration.
Experienced fantastic service from you.
Thank you so much!!
The Keg is always great. I’ve been to the higher end Steakhouses like Morton’s but they can’t compare to the Keg. The food is better and when you consider the price, there is no better value than the Keg. Period.
The Keg has the meat-and-potatoes slightly upscale family-friendly formula down right. It just happened that, this past month, I was there twice (once at another location) and I found that, on both occasions, service was outstanding and the food as good as one can expect from a better chain restaurant. I always enjoy the cocktails and the fries, which are fresh-cut. One of us could only eat half her dinner -- she doesn't have much of an appetite and the portions are large -- so she asked for a doggy bag. When, after a little while, it didn't arrive, the manager suddenly showed up at our table to explain that it was mistakenly given to another customer. The Keg made it up by wrapping a complete plate for my friends to take home. Sam was our waiter, BTW, and he was a sweetie.
Great service. We were celebrating our anniversary and they comped our desserts such a nice touch!!
Came here for my anniversary and it was great! Overall ambiance and service was top notch, food was good/okay. I thought the calamari was too soggy, and the coleslaw with the Ahi Tuna was basic, there shouldve been a bit more flavoring.
We were celebrating our wedding anniversary the day we went and also had to be at a show before 8pm which worked out amazing as the staff was incredible along with the speed of service, they offered us a piece of ice cream cake on the house to celebrate our anniversary as well.
THANKS again for an incredible experience.
Very easy to reserve a table online, arrived 10 mins before our booked time but we were still seated to our table. The service and food was great and of The Keg standard, only nit pick was that a table nearby were quite loud and rowdy (not the restaurant’s fault).
Food at the Keg is a known commodity and service is great; however, I am not sure when they started having hosts with iPads walking around every couple of minutes tracking whether we were still eating, talking, etc. It was an extremely unwelcoming environment, especially given the restaurant wasn’t full. Meant we felt rushed and not able to enjoy dinner, and certainly left us with no interest in having a second bottle of wine
Had a great date night with my wife. Food quality has been better other times. Service was great.
Very lovely time. Will be back definitely. This is my favourite Keg and I haven't been disappointed.
Buena carta de comida y vinos a precios razonables, adecuada relación precio valor
The service was incredible, our waiter was very attentive, we had a half booth and it was perfect! From the mood lightning, being greeted within 5 minutes of sitting down to being told when are appetizer would arrive, it seemed that the waiter was always there when needed and we never had to request for him to come. I would highly recommend and will be going back to this location! Our night was perfect because of the experience that we were provided with. It was one we will always remember!
the rib steak was worst steak that every had at the Keg f last 40 yr The steak was like shoe leather or roundsteak that need to be cook at slow heat .I thought that when the Manger come to c me she ask me about the steak and I said was worst piece of meat The keg should give me $ 100.00 gift card . Right NOW I WILL THINK OF GOINGTO KEG STEAKHOUSE AGAIN!!!!!!!
Meat was a bit off but not bad. Other food and ambiance was great
Steak cooked incorrectly but fixed by kitchen. Great service!
The Keg has always been a go to steakhouse for us and Friday night was no exception. There would have been 5 stars for the food if it was not for the asparagus served with my wife's prime rib. It was thin, fairly tasteless and only the top 1-2 inches was edible the rest was stringy and tough. I am sure the kitchen know the knack of bending the stalks and only cooking the part that breaks off.
This disappointment was totally offset by the fact that as it was a birthday celebration we were given a Billy Miner Pie with a candle (fortunately no tableside singers!) That dessert is another good reason for going to The Keg.
It was a great evening as always. Thank you!
Great food & great service!
Birthday and show at the Sony Centre
Great as usual! We enjoyed everything very much. We’ll be back.
From the time we entered the restaurant, until the time we left, the service was exemplary! We were greeted after confirming our reservation, seated immediately and shown on the way to our table where the bathrooms were! The seats were very comfortable, it was low level noise so we could hear each other talk and the food (we are BIG Keg fans ;)) was amazing! This is going to be our "go-to" restaurant when we come to the city. LOVELY interior - one of the best we've been to!
We always go to this Keg before concerts, games, etc. Nice ambiance but so unbelievably warm in the restaurant. Server told us because the condo unit above controls the heat, but it's almost uncomfortable how warm it is.