The Keg Steakhouse + Bar - Niagara Falls Courtyard
Service was excellent but food not as good as expected. Very noisy and too crowded.
The service at The Keg was amazing. Even though we brought our 6 year old with us we were seated in a wonderful spot. My husbands allergy was taken very seriously and we we even treated to a special treat for our anniversary. I’d give six stars if possible.
Hi Amanda; Thank you for the review and feedback. We aim to ensure each of our guests receives a quality meal, with great service in a warm, welcoming atmosphere. We are happy you appreciate our hard work. Come back soon!
Great service and amazing food! Highly reconmend for anyone looking for a great place to eat.
Hi Charmain; Your kind words are what makes it our job meaningful! Please come again soon.
Food was delicious , friendly waitress with knowledgeable staff. Fast accurate service. Only downfall was no washroom in restaurant , had to exit restaurant into hotel for nearest washroom
Hi Enrod; Thank you for your feedback. We're sorry our washrooms are further than expected. We hope you had a great time. Don't hesitate to come see us again!
We had an excellent experience, before meal, Caesar were great!, the service was wonderful ( Junior, our server was excellent) the food was to die for. Excellent night out.
Hi Paul; We're glad you had a great time. We will pass along your gratitude to our staff! We hope to see you again!
Great place to celebrate our anniversary
We read very mixed reviews before dining here during our vacation. Steaks were very good. Ribs not very meaty.
Noisy but that is to be expected. Didn’t get the view we wanted, but enjoyed the meal. Waiter was excellent.
Our open table reservation was not on their list but luckily was able to seat us as we arrived for an early dinner. I would recommend early dinner reservations.
Hi Dottie; On behalf of our team, I apologize for not having your reservation. We've obviously made an error. We apologize for any inconvenience. Thank you for bringing this to our attention. We're very happy we were able to accommodate you despite our error. Unfortunately our location does not have a view of the falls. We hope to see you again.
Prices have gone up substantially and the food was poorly prepared. Ordered a med steak and it was well done, my wife ordered med well filet and it was over cooked, dry and not tender.
This place has great potential for a romantic upscale eatery, but the overcrowding, loud noise level, and kids running around (unsupervised) just killed it for us. We were there to celebrate our 28th wedding anniversary but the table next to us had a family with 3 young boys...the youngest could not sit still for more than 20 seconds! He constantly was jumping in/out of his seat, played in the area where the server's were walking about with trays of food/beverage. The kids made it a danger zone!! He then proceeded to walk along the egde of the glass window, interrupting the couple at the next table, numerous times! The parents said/did nothing, and the servers never asked the parents to control their kids! Another family came in and while waiting to be seated, the one kid came up to our table, while we were in the middle of eating, and stared at us and our food! Like really?!?! We will never go here again...the food was subpar for the price. Yes, the view was spectacular but who could enjoy it when you've got ill-mannered kids running around!
Food was amazing, service was awesome. The noise from the live preformer was slightly annoying but everything else was top notch
very good service..... exceptional and everyone enjoyed the food and the choices
Hi Titus; We are very happy you enjoyed everything! Please come see us again.
The prime rib was overcooked and cold even the replacement it was supposed to be medium rare.. we also ordered a sirloin steak which was cold and anger cooked
We told our waitress that we had a 7:30 show.We were at our table at 5:30,,, our first serving came at 6:30. we waited 15 min for our desert which we ordered at 7:00...cancelled our desert. Waitress was pleasant but very friendly and very chatty with all her table patrons... no urgency
Was give free dessert and the meal was amazing
Glad you enjoyed everything!
Birthday dinner. We are regulars at the Keg.
We hope you had a spectacular birthday! Thanks for choosing the Keg for your special occasion. Please come again!
Food was cold when it came out, server didn’t ask us for another drink until our main meal came out but we were finished the first one a fair amount of time before that. Then forgot to bring our drinks altogether after we asked for another.
Awesome dinner without the craziness of the embassy suites location.
Hi Micka; Thanks for the kind words. We're happy you enjoy the atmosphere we provide, along with great food and service. Don't hesitate to pop by again soon!
First time we’ve been sat at a table rather than a booth. In future I will request a booth. Chairs were too high for me and I found them to be uncomfortable. Server as always was awesome. Food was good but not what we usually get. Maybe a different or new chef was the reason. We always enjoy our visits here and will definitely return.
Hi Karen; We are truly sorry you didn't enjoy sitting at our tables. Usually we have quite a selection of booths available. We do our best to honor any requests made. We look forward to seeing you again!
The food and services was amazing for the price. To compare against few restaurants in the area. Great place, beautiful restaurant, easy to find and near of all Niagara Falls attractions. A place to go at all times visiting Niagara. We were a party of 6 including 4 children under 12 and there was satisfaction for all kind of ages. We will return as soon as possible. Thank you to all the crew working to sastified the customers every day. I'm a chef cook and my wife a maître d'hôtel and that's kind of experience we are expecting from the restaurant we spend for.
Thank you Guillaume; We are very happy that you enjoyed your meal with us. We strive to ensure that every guest that walks through our doors has their expectations exceeded. We are pleased to hear your family had a great time. We look forward to seeing you again.
Great place for dinner. I had the whole lobster. My wife enjoyed the keg classic steak. Good service. Good food.
Neil, thank you for your kind words. We are happy our hard work is appreciated. We'd love to host you again in the future.
Great food, amazing service. Only Keg I go to in Niagara falls
Hi Andrew; Thanks for making us your "Keg of Choice"! We try very hard to make sure our guests are happy. Don't hesitate to stop in again next time you are in town.
Excellent dining experience! Delicious meal, fast service, wonderful server!
Hi Patricia; Looks like we hit all our goals! We very pleased you enjoyed your experience. Stop by again soon.
Me and my boyfriend had gone there for are anniversary dinner, are first round of drinks we’re late, and the food was about hour and half late. This was the first time I had ever gone to the keg, and unfortunately I would never go back.
We had a very pleasant evening at The Keg last week Thursday with our friends. The server was very accommodating, and the service was prompt and attentive. The food was excellent.
Our goal is to ensure our guests leave happy! We are please to hear we met our goals. Thank you for your kind words, please stop by and see us again soon.
Traveled to Niagara on the Lake for anniversary, attended The Keg Courtyard for dinner for two. Service by Taylor was very good, sat by a family who were very quiet, ambiance was good. The 2 meals were the best of any of the other Keg restaurants we have been to, would repeat in a heart beat. Prime Rib and Filet Mignon were the meals served, and to top it off was the over the top cake for our anniversary promo, thank you.
We are so happy to hear of your great experience! We pride ourselves in delivering top notch steaks, great service and a warm, welcoming atmosphere. Please come by again in the future!
Wonderful meal with wonderful service for upscaled meal but casual dress code.
Hi Mike; Our goal is to ensure you are happy as you leave our restaurant. Looks like we succeeded. Thank you for taking the time to post a review. Please visit again soon!
Very friendly staff. Great food . We where celebrating are 10th wedding Anniversary. I would go again .
We would be more than happy to have you again! Thank you for the review, hopefully we'll see you again soon.
I love the Keg, but our service on Saturday was slow and the server mentioned twice that we ate “like birds” and didn’t have the professional service that I’ve come to expect at the Keg. The restaurant itself is dated, lit too brightly, and the bathrooms, albeit not necessarily the Keg’s fault, are very far away from the entrance.
Amazing food and service. A steak was under cook slightly band when it came back it had all new sides and we got a free desert and 50 percent off the meal. Never expected that and the manger came over and apologized. I wish I lived closer I would go all of the time.
Hi Kelly; Sorry again we didn't cook your steak perfectly. Thank you for giving us the opportunity to make it right. We strive to ensure each guest leaves happy! We're glad we did our job. We look forward to seeing you again in the future.
Wasn't as good as I'm used to with the Keg, not that I go often, I only go with a hotel voucher but certainly wasn't as good as I've had in the past.
Food and view were fantastic.
An expensive dinner, but reasonable if for a special occasion.
Food was good but for $145 for a simple dinner for 2 it wasn't THAT good. I can grill my own steaks as well as they did and for that price I would expect the food to be amazing.
Service and food were excellent
Thank you for your review. We're glad you had great time visiting us. We look forward to seeing you again!
Great service from everyone. Took great care to ensure my son enjoyed his food without worrying about his food allergies.
Hi Heather; We go to great lengths to ensure we do everything in our power to ensure a safe enjoyable experience for all of our guests. We set the bar high when it comes to allergies/sensitivities so that you do not need to worry. We're glad you enjoyed your experience, and we look forward to seeing you again!
Our waitress Josee was exceptional.
Thank you for your kind words. Josee will certainly appreciate it. We like hearing great stories about our great teammates. We look forward to seeing you again in the future!
Some of the food lacked a little bit of seasoning. For the price that it is, should’ve had some flavor.
Our server, Owen was great. Very attentive and helpful
We came to this location to celebrate our 1st wedding anniversary. The food was great & our server, Anthony was absolutely phenomenal. He went above and beyond making sure our meals were ok and even surprising us at the end with ice cream cake to help us celebrate. I had noted in the reservation that we were celebrating our anniversary but didn’t realize that this was actually taken into consideration when serving the table. Thank you to Anthony & the entire staff for making our dinner an enjoyable one. We will definitely be back. :)
We are so happy you enjoyed the Keg Experience. Happy Anniversary! Special occasions are one of our specialties, and we're glad we got it right. We look forward to seeing you again! Chris McCann-Aubin Guest Services Manager
Nice food, ok service, high prices for food and wine
Food was good. Had a New York strip that was cooked perfectly. The service could have been better considering the price. The table still had crumbs from the previous guest, and over chair was still covered in bread prices.
Hi; Thank you for your feedback. We apologize for the crumbs left by previous guests. We value your feedback immensely and will follow up with our service team to prevent this in the future! Chris McCann-Aubin Guest Services Manager
Everything was amazing except waiting for 10 mins for a server to come over when it really wasn't that busy.