The Kew Garden Hotel

3.7
132 reviews
icon/ic_price_rangeCreated with Sketch.
£26 to £40
icon/ic_cuisineCreated with Sketch.
British
Top tags:
  • Lunch
  • Group Bookings
  • Sunday Lunch
The Kew Gardens hotel is a newly renovated Gastro pub, bar and 20 bedroom boutique hotel. We are situated in the heart of Kew village (west London) but away from the hustle & bustle of the city life. Our restaurant is located adjacent but slightly hidden from our main bar area where we offer a formal table service. Our menu changes on a monthly basis depending on what is in season and best at market. Boasting an extensive but not expensive wine list which is also updated frequently by regular wine tastings for guests and customers to help us choose our list. The bar is the main feature of the whole building, dominating you as you walk in with an open fire with large comfy sofas. Our full al a carte menu is available in the bar or if your after something a bit lighter we serve an all day bar snack menu. Offering a selection of 4x ever changing ales, an extensive wine list, an extensive whisky and brandy list, cocktails plus an exquisite range of house & premium spirits.
Dining Style
Casual Elegant
icon/ic_cuisineCreated with Sketch.
Cuisines
British, Modern European, French
icon/ic_clockCreated with Sketch.
Hours of Operation
Monday - Friday: 07:00 - 22:00
Saturday - Sunday: 08:00 - 22:00
icon/ic_phoneCreated with Sketch.
Phone number
020 8940 2220
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment Options
AMEX, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress Code
Smart Casual
icon/ic_chefCreated with Sketch.
Executive Chef
Rob Jones
icon/ic_private_diningCreated with Sketch.
Private Party Facilities
A lovely mezzanine which is situated above our restaurant holds a lovely King Arthur table and can seat up to 14x people. We have 2x small tables also to add numbers of guests. Please note this area is private but you can view the pub and restaurant downstairs.
icon/ic_contactCreated with Sketch.
Private Party Contact
Sarah Deadman: 020 8940 2220
Open Google Maps
icon/ic_locationCreated with Sketch.
icon/ic_neighborhoodCreated with Sketch.
Area
icon/ic_parking_detailsCreated with Sketch.
Parking Details
On street parking. Resident restrictions end daily Mon-Fri at 12 noon. Weekends are free.
icon/ic_public_transitCreated with Sketch.
Public Transit
Under ground - Kew Gardens, district line or over ground. Bus - 391, 65 Train - Kew Bridge (15min walk), North Sheen (20min walk)
icon/ic_entertainmentCreated with Sketch.
Entertainment
Pub Quiz Every Monday night 8pm until 10pm. £2 entry fee maximum of 6 players per team. Great prizes to be won every week. Book a table!! Whisky tasting Learn about whisky, taste different whisky’s, discover which is your favourite cozied up by our fire place. Free to join and runs from 7-9pm. Live Music at the KGH Tunes On Tuesdays Live acoustic music the last Tuesday of every month. Book your table in the bar to be guaranteed a great night! Rupert’s blues makes an appearance every 2 months. Beer & cider festival every Autumn & Spring
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Counter Seating, Fireplace, Full Bar, Non-Smoking, Outdoor dining , Private Room, Weekend Brunch, Wheelchair Access, Wine
What 132 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.6
food
3.8
service
3.9
ambience
3.5
value
Noise · Moderate
74% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
MW
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

We had excellent service at the Kew Garden Hotel and good food. A treat to have so many vegetarian choices and the vegan fish and chips was delicious. The restaurant has a great ambiance and the staff are particularly friendly. I left my mobile behind and they rescued it for me until I was able to return and collect. This is our first visit but we will come again and recommend it to our friends. Very handy for Kew Garden Station and Kew Gardens. Glad we have discovered this pub/hotel.

Report
Helpful
M
London
38 reviews
Dined on 8 December 2018
Overall 4food 4service 5ambience 5

Excellent chicken pie, table close to the fire on a cold evening and charming waitress!

Report
Helpful
p
Oxford
1 review
Dined on 5 December 2018
Overall 2food 2service 3ambience 2

Frankly rather disappointing. Strong fish smell as walked into the pub which was remarkably empty bearing in mind we were in the pre Xmas period. Frankly I might have left if we hadn’t got a table booked and we weren’t with friends. Food was OK but seemed a bit pricey

Report
Helpful
K
London
1 review
Dined on 1 December 2018
Overall 5food 5service 5ambience 5

My partner and I are getting married at the Kew Gardens Hotel in a few months time, think that says it all!
Low noise levels is a huge plus in our view.

Report
Helpful
M
Surrey
6 reviews
Dined on 1 December 2018
Overall 4food 5service 4ambience 4

Lovely food and friendly service. And very festive - beautiful Christmas trees in the bar and restaurant. Would definitely go back.

Report
Helpful
LC
1 review
Dined on 1 December 2018
Overall 1food 1service 1ambience 3

Sadly a terrible experience all round, food took 2 hours to arrive, we were late for our slot at Christmas at Kew and 2 of the meals were undercooked. Rooms are basic but clean and not as I expected having looked at the website. The boiler broke overnight so there was no hot water or heating and breakfast the following morning (although lovely) took nearly an hour. The staff did their best but unfortunately just a catalogue of problems from start to end :(

Report
Helpful
FF
London
5 reviews
Dined on 25 November 2018
Overall 5food 4service 5ambience 5

We had the roast and it was delicious! Their yorkshire pudding is probably the best I've had. Also, don't forget to try the stick date pudding!
Great place for Sunday lunch!

Report
Helpful
CG
1 review
Dined on 24 November 2018
Overall 5food 5service 5ambience 5

We experienced a warm reception a private booth and enjoyed a beautiful meal from a varied menu all at an affordable price. The house wine was lovely. The location near Kew Gardens was excellent.

Report
Helpful
c
Berkshire
2 reviews
Dined on 22 November 2018
Overall 1food 1service 1ambience 2

Exceptionally rude waiting staff, limited & overpriced menu.

Report
Helpful
JB
London
2 reviews
Dined on 22 November 2018
Overall 1food 1service 1ambience 3

Service was extremely slow despite the restaurant being not busy. The worst deserts I have seen anywhere in years. I has panna cotta seved in a breakfast bowl which was disgusting.

Report
Helpful
P
Berkshire
4 reviews
Dined on 21 October 2018
Overall 4food 4service 4ambience 4

Tried a different location for lunch before a lovely stroll in the gardens, v nice and friendly server, the food was good although tiny portions of greens,
and a small bit of carrot and 3 very small roasts was very mean and unnessary, had to ask for more gravy as my partner had barely enough to cover her food, yorkshire was adequate but hardly the best in town, overall and pleasant lunch let down but silly veg portions, £90 for inc 2 sides and a bottle of wine.

Report
Helpful
FA
London
3 reviews
Dined on 25 September 2018
Overall 4food 4service 5ambience 4

Great evening with friends, staff were lovely and attentive, our pies and burgers were delicious. Good wine list too.

Report
Helpful
D
London
2 reviews
Dined on 21 September 2018
Overall 5food 5service 5ambience 5

Kew Garden Hotel Restaurant was quite close to our flat and we were considering to try here for a while. Last Friday we've found the occasion with my family of three to try. The menu is quite unique and calls for every kind of taste&expectations. We've tried the scallopes, stuffed chicken and lamb steak along with a few pints of delicious lager and ale. My son selected the fish & chips from the kids menu and it was both delicious and could stuff a grown up man. The service was great, considering it was quite crowded during a Friday evening, we've had everything in time and place. The waitresses were quite friendly and helpful about sharing their recommendations when asked for the drinks. Thanks for everything and we sure'll be back!

P.S: Book a seat early in the day before giving here a try since it gets quite crowded around restaurants at Kew, especially during Friday and weekend evenings.

Report
Helpful
DM
London
1 review
Dined on 7 September 2018
Overall 3food 1service 4ambience 4

We’ve been regulars here over several years but the food has taken a nose dive. My sea bass dish was stone cold and the advertised fondant potatoes were tiny, rock hard and burnt beyond forgiveness. My husband’s fish and chips were not as good as they used to be but edible. To be fair, the staff immediately apologised and deducted the cost of my dish from our bill. We were impressed by their professionalism especially the new lady Nichola but it’s such a shame that an otherwise lovely venue is let down by a struggling menu.

Report
Helpful
C
1 review
Dined on 24 August 2018
Overall 4food 4service 3ambience 4

Booked online and had a choice of seating when we arrived. Buzzy atmosphere and great service from the bar and wait staff. My husband had scallops which were exceptionally well cooked, delicate and served in their shells. My sole was cooked to perfection with a delicious brown shrimp, samphire and tomato sauce and we both had chips as side dishes, hot, crisp and salty just as they should be.
When it was to leave the bar staff kindly ordered us a black cab so that we didn’t need to walk home in heavy rain. I can thoroughly recommend the Kew Gardens hotel, prices are reasonable and the food is excellent.

Report
Helpful
LS
1 review
Dined on 29 July 2018
Overall 4food 5service 2ambience 4

Great roast on a Sunday but service is extremely slow & not very attentive.

Report
Helpful
HP
London
1 review
Dined on 17 June 2018
Overall 2food 2service 4ambience 2

Poor food choice (they didn’t have a lot left!), it needs a big makeover. We couldn’t to leave! Good service however.

Report
Helpful
D
London
2 reviews
Dined on 17 June 2018
Overall 5food 5service 4ambience 5

Father’s Day lunch food was great and service very good

Report
Helpful
M
London
4 reviews
Dined on 26 May 2018
Overall 4food 4service 4ambience 4

Came for a quiet lunch on a trip to Kew Gardens. Food good and service fine .

Report
Helpful
G
London
1 review
Dined on 25 May 2018
Overall 4food 4service 4ambience 4

Good friendly atmosphere and staff, although the service was a little slow at times. The food was very good, but not much choice for vegetarians or vegans.

Report
Helpful
SF
1 review
Dined on 20 May 2018
Overall 3food 1service 3ambience 2

We had a dinner reservation on Sunday evening. When looking at the menu the waiter informed us of things that were no longer on the menu.....often happens....however he also told us there no potato’s or vegetables on the menu. As this was a Sunday and the main courses were roast dinners, meant we would have to have paid £19 for a cut of meat! We left and found a wonderful French restaurant. No excuses for not having the essentials for a roast dinner, not impressed. Room needed a lick of paint, furniture was very rustic which didn’t compliment the modern bed and bathroom,.....which also needed a paint touch up. The balcony was dirty, it needs a wash down and a sweep.

Report
Helpful
J
London
34 reviews
Dined on 2 April 2018
Overall 4food 4service 4ambience 4

Pleasant local eatery with good service and friendly ambience.

Report
Helpful
B
1 review
Dined on 18 March 2018
Overall 4food 4service 5ambience 4

Waiting staff very friendly and food was excellent, family meal enjoyed by all. Recommend.

Report
Helpful
MW
Wales
3 reviews
Dined on 11 March 2018
Overall 4food 4service 4ambience 4

Lovely roast lunch for Mother’s Day. The service was quick and friendly and there was background live music which was great.

Report
Helpful
l
London
3 reviews
Dined on 11 March 2018
Overall 3food 4service 5ambience 3

We have been here many times, it is our neighbourhood lunch time venue.
Everything was excellent as usual, however the live music, which was very jolly and added to the atmosphere, was too loud. It was impossible to talk at times. We were sitting in the conservatory at the back of the room.

Report
Helpful
PL
London
2 reviews
Dined on 11 March 2018
Overall 5food 5service 5ambience 5

Mother’s Day lunch, all lovely

Report
Helpful
b
London
7 reviews
Dined on 28 January 2018
Overall 2food 3service 4ambience 3

Took a while to get served and then food and drink took a while to arrive.
Sunday lunch looked more like the leftovers.

Waitress was good but let down by the main course.

Report
Helpful
OT
London
1 review
Dined on 20 January 2018
Overall 3food 3service 4ambience 4

The Sea bass, on the menu at £16.50 was a single small fillet - poor value. The burger option included 2 burgers which were as dry as cardboard and tasteless. The Children had fish and chips which they seemed to enjoy.
All topped off with a service charge of 12.5℅ made for a surprising bill !

Report
Helpful
OT
London
1 review
Dined on 27 December 2017
Overall 2food 2service 2ambience 1

The heating wasn't working and it was absolutely freezing!!

Report
Helpful
c
London
25 reviews
Dined on 21 December 2017
Overall 4food 4service 4ambience 4

good food and not too noisy so it was great to be able to talk to my friends.

Report
Helpful
L
London
6 reviews
Dined on 18 December 2017
Overall 1food 1service 1ambience 1

Abysmal. Don’t go. Totally ruined our anniversary. Booked to see the kew gardens lights an hour and a half before and we’re seated 40 minutes before we’d even been asked for a drink despite getting up numerous times to get someone only to be dismissed so we just left. Avoid. Thanks for ruining our anniversary 👏🏼👏🏼

Report
Helpful
OT
London
1 review
Dined on 17 December 2017
Overall 5food 5service 5ambience 5

Lovely food, staff very friendly. Very close to Kew Gardens if your visiting. Menu could have a few more things however I had the sea bass which was cooked to perfection. Lovely atmosphere. Would defiantly go again

Report
Helpful
OT
London
1 review
Dined on 16 December 2017
Overall 3food 3service 3ambience 4

Very busy and the venue were understaffed, but the restaurant was pleasant and the staff friendly

Report
Helpful
OT
London
1 review
Dined on 2 December 2017
Overall 3food 3service 2ambience 3

Food and ambience were good, but service painfully slow. Took an age to catch anyone's eye to ask for menus/drinks etc.

Report
Helpful
p
London
13 reviews
Dined on 25 November 2017
Overall 4food 4service 3ambience 4

Great spacious pub with good food and beer choice. It was very busy so they struggled a bit with service but it’s a good place for a cosy lunch or dinner

Report
Helpful
S
Surrey
14 reviews
Dined on 25 November 2017
Overall 5food 5service 4ambience 5

KGH has been transformed in the last 2 years under new management. The food is consistently good and the sea bass on Saturday wouldn’t have been out of place in a Michelin star fine dining restaurant.
The atmosphere is relaxed and it now has a buzz that it’s great location has been crying out for.

Report
Helpful
J
London
2 reviews
Dined on 25 November 2017
Overall 5food 5service 4ambience 5

Excellent Food with excellent people. Always friendly and good service.

Report
Helpful
R
London
28 reviews
Dined on 6 November 2017
Overall 4food 4service 4ambience 3

Lovely crab spaghetti and good wine

Report
Helpful
MD
London
2 reviews
Dined on 5 November 2017
Overall 3food 3service 3ambience 4

Unfortunately 2/3 if the vegetarian options were sold out and the third was, frankly, not very nice. The beef roast was very nice but only two roast potatoes seemed tight at these prices. Service was mixed.

Report
Helpful
OT
London
4 reviews
Dined on 15 October 2017
Overall 4food 4service 4ambience 4

we were well looked after as usual. great food and service thanks!

Report
Helpful
1
2
3
4