This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.
We understand that the safety and well-being of all our staff and guests is paramount whilst coexisting with COVID-19. We have made necessary changes to our restaurant operations based on the advice from the government, industry leaders and our own safety consultants. Please visit our website for more information on our policies https://thelighterman.co.uk/covid19-policies/
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Extra space between tables
- Sick staff prohibited in the workplace
- Waiting staff wear masks
Nice views, nice food and enjoyed Eat out to help out discount ,)
Great atmosphere. Quick service, polite happy waiters
Best roast I’ve had in a long time 👌👌👌 and great views and service
Went for a Sunday roast and was not disappointed! Delicious roast chicken and veg with wonderful cranberry sauce.
Lovely meal, relaxed service even though there was a time limit on the table. We had a great time.
Very good food which is why we keep coming back. Good to see some additions to the menu. For regulars, ie most Saturdays to do the weekly shop at W, this is appreciated. Staff are excellent. Very impressed with attention to detail and speed of service.
The views and ambience at the Lighterman are great. It's located next to the canal and close to Kings X station. I was worried that it wouldn't be very busy due to the COVID restrictions, and was so pleased that so many people are still getting out and enjoying restaurant life. Food was great, wine is a bit on the pricey side, service was excellent and the staff did all the due diligence to ensure we felt safe.
Hi ClaireM, we are happy to be able to create a sense of normality in these strange times. I am pleased to hear that you enjoyed yourself, and we look forward to welcoming you again soon!
The table was not covered, as requested. It was also unstable and hard to keep the drink on! Chicken breast very salty and expensive. The staff was nice and friendly but they didn’t move us closer to the heating as requested days in advance.
Hi Lorena, I am sorry to hear that you most recent visit did not live up to expectations. Unfortunately, there were no notes on your web booking for any special requests, and I would like to know if you spoke previously on the phone with any of our reservations team? If there was a miscommunication on our part I would like to know, so that we can make sure this does not happen again. Thanks
Great pub with friendly service and good atmosphere. Just need a few more heaters outside for winter!
Hey Joshua, thank you for leaving a great review! I will be sure to pass on the feedback to the rest of the team!
This was a great option for the new Tier 2 restrictions. We had a lovely table by the canal with heaters. Would definitely recommend!
Hey Anon, glad to hear you had a great time with us on our Canal Side Bar. We hope to see you again soon.
Good venue for meeting up with friends outdoors in the evening. The food remains great! Solid CoVID précautions in place.
Nice gastropub with an outdoor area to have a few pints with friends. A bit pricey.
Be aware that tables for two are NOT covered by the canopies. They're added onto the perimeter so check the weather forecast if you're dining out (literally) for two.
However, the food was well-presented, with a little more variety than your usual gastropub fare. Place is in a great location and would return for group outdoor drinks.
Hey Wullie, thank you for taking the time to leave a review. You can always call ahead of your booking and speak to a member of the team to check where your reservation is, and if we can accommodate you! Thanks
Exquisite Service, beautiful food, lovely views and great cleanliness! Would recommend to anyone!
I hadn't seen this particular group of friends in months and as we had been to The Lighterman on previous outings we thought it fitting to re-visit. So glad we did. We had a brilliant night. The staff were great and we didn't feel pushed out when it was well after the time we were due to leave. Had a really good time and will be visiting again.
Thank you to the very tolerant staff for being so kind and patient with this rather rowdy bunch!
Hey SineadO, I am glad to hear that you and your friends had a wonderful time with us, and we could give you some extra time at your table! I will pass on the lovely comments to the rest of the team, and we look forward to welcoming you again soon!
Nice view from the rooftop terrace. Can be busy, so not for a quiet drink!
We were on the terrace canal side, lovely vibe, great food, the flatbreads are amazing! Heaters were great, even though we were outside didn’t need to have jumpers or coats on!
Hey Jessmev, thanks for taking the time to leave a review! I will pass on the great feedback, and we hope to see you again soon!
We had booked the outdoor area, which is heated, to be able to meet our friends.
It wasn't too busy and the food is delicious!
The burger sadly was very hard and overcooked 😓
Very friendly service, nice atmosphere, will go there again
Hey AnnaH, thank you for taking the time to leave a review. I will be sure to pass on the feedback to the rest of the team!
This was my second time at the Lighterman post COVID restrictions and I have to say I was disappointed. I understand these are difficult times for the hospitality industry but the service we received was such a different standard from when I last went here. Myself and three friends booked a table outside on Sunday.
Firstly I was told at the door they couldn't bring out the birthday cake I had bought for my friend due to COVID restrictions, which I completely understood and agreed to just take it to the table myself. When our meals were over, nobody came to take our plates (after 20/30 minutes) so my friend got up to ask for some smaller plates to cut the cake, the staff initially argued but bought the plates and cutlery out anyway.
After receiving the bill we were confused to see a charge for 'cakeage' at £3.50 when all they really did was bring plates out? As well as a charge for the bottle of water (we all assumed it was tap when asked and weren't told any different) but the writing on the bottle had also worn off and there was no cap so it was clearly just refilled. We had no choice to pay the bill amount but refused the 12.5% tip as the staff were rude and less than accommodating. I had booked this based on previous welcoming environment and great food but sadly we only received one of those things.
Hey AshRC, I am sorry to hear that your last visit did not live up to expectations. You are correct that we usually do not allow external food bought into the restaurant, and especially into the kitchen. However, if you agree to responsibility, then we do have a £3.5 pp cakage fee. This works in the same way as corkage for a bottle of wine, and is a well used policy through hospitality. We filter our own water in house - which allows us to reuse and recycle our glass bottles. Thanks, Linga
We had an excellent lunch at The Lighterman - they were really helpful to accommodate us with outdoor seating. Great ambience!
Hi Leanne, I am glad to hear that you had a great time with us, and we could find you the right table! We hope to see you again soon.
Great food, service and table! Especially love having brunch on the top floor, beautiful view of the canal. A+
Hey Nataliam, I am happy to hear that you had a great time with us the other day! We hope to see you again soon.
Loads of outside space. Felt normal in weird times. Amazing staff.
Hey Helen, Thank you for leaving a review. I am glad to hear that our guests feel safe and comfortable in our restaurant! We look forward to welcoming you again soon.
We needed to sit outside so requested for a table by a heater. When we got there all those tables with heaters were for big groups so we couldn't sit there but they told us when it's available we could move.
Just before being served we could move to a small table but under a heater so we were warm while eating.
All the staff were very friendly and pleasant.
The inside of the restaurant looked very spacious and good, so would like to try one day.
The one small complaint - £1 was charged for a charity donation which we were not informed or explained at all. It's a small amount so no issue but we were wondering what the donation was for...
Hey Yokie, I am glad to hear that we could find a nice table for you to enjoy your meal! I am sorry that our charity donation was not explained to you, but we are giving to New Horizon - based in Euston they are working with youth homelessness in London. Thank you for your donation, and we hope to see you again soon!
Non-booked table outside upstairs was good, staff were friendly and well looked after. Booked table outside downstairs, rude staff, poor service.
Hi Dylan, I am sorry to hear that you had a mixed experience with us over the weekend. I hope you can tell that the standard of service we aim to deliver is always to make sure our guests are well looked after and I can tell this happened with your earlier reservation. It would be great if we could get a few more details on your later reservation with us to ensure we can address any issues that occurred with the team. Please feel free to contact us so we can discuss further. We will look forward to hearing back from you. Kind regards, Kevin
The roasted cod and parsnip dish we had was absolutely delicious. The girl looking after us was very attentive and the whole dining experience was really enjoyable.
Hi Sara, We are all very pleased that you had a great time with us. The Atlantic Cod is a new dish we have added onto our new Autumn menu, which launched last week, I will make sure your compliments are passed onto the chefs. It was great to hear that you were very well looked after by the team and we all hope to see you again very soon. Many thanks, Kevin
It was getting chilly outdoors, the patio heaters helped, but would now probably wait til warmer weather next year before returning, unless rules change and we can sit indoors
Hi Richard, Thank you for your lovely review. We agree these Covid restrictions are making things a little harder, but we will always try and keep you as warm as possible on our heated terraces. Many thanks, Kevin
The food was overpriced and not very tasty. I had a spinach waffle which was too dry. One egg was not enough for 2 waffles. The baked eggs lacked flavour.
Hi Mary, I am sorry to hear that you did not enjoy your meals on your last visit. I will be sure to pass on this feedback to the kitchen. Please let me know directly when your next visit is so that I can make sure that you are looked after! Thanks
Good to be able to sit outside due to new restrictions.
We also agree, a few new rules we need to follow, but everyone is welcome to visit us at anytime on our many heated terraces. Look forward to you paying us another visit soon. Many thanks, Kevin
Nice venue, lovely location a little on the pricey side.
Excellent food, nicely presented, good sized portions. Nice and helpful service. All round a positive experience.
Hi Zijari, Such a lovely review for us to read. We are all so happy that you had a nice time with us and you enjoyed all aspects of our restaurant. Thank you very much, and we hope to see you again very soon. Many thanks, Kevin
Lovely location, helpful, polite staff, clean and distance safe tables, starter of cauliflower fritters delicious, burger a bit dry and overcooked. Would certainly go again.
Food lovely, service great, room was very hot but it was nice.
Small problem where they through away my cigarettes that I left outside. I know there’s a pandemic but I was gone for 5mins. Just think they were overly keen to get us out.
Other than that great
Hey Samuel, I am pleased to hear that you had a great time with us, and will be sure to pass on these comments to the team. Once our guests have left the table we try to get it cleaned and reset as soon as possible for the next guest. Thanks,
Really lovely place to spend a nice rainy afternoon. Staff is great and very attentive. Speedy service throughout.
The supergrain burger was amazing, very filling and with sweet potatoes as side: perfect combo!
Hey Valentina, thank you for leave such kind words. I will be sure to pass on this feedback to the whole team!
Great place to go... good food, excellent service. Really fab view & great atmosphere!
Overall the group didn't feel it was good value for money, the door was also open and it was freezing we asked them to close it a few times so that was a bit frustrating.
Hi CiaraS, I am sorry to hear that you did not enjoy your most recent visit with us. We are more than happy to move people around to accommodate them if we need to. Thanks
Great setting, and buzzing on a Sunday afternoon. Food and service was faultless
Great service once again! Brought along another two friends who were equally delighted Thank you :)
Hey Vicky! Glad to hear you had a great time with us. We look forward to welcoming you again soon!
Thank you for an excellent lunch. It was my gf's birthday and the team went out of their way to get us a great table by the window and a special dessert after the great meal. These little touches went a long way. Thanks again.
Hey Sven, I am glad to hear that you and your girlfriend has such a wonderful time. I will be sure to pass on these compliments to the team. Many thanks
You can order delivery directly from The Lighterman using the Order Online button. The Lighterman also offers delivery in partnership with Deliveroo.
The Lighterman is rated 4.3 stars by 1882 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.