The Melting Pot - Reston

4.5
icon/ic_reviewCreated with Sketch.
3176 reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
Fondue
Fondue is a fun and interactive dining experience - and for more than three decades, The Melting Pot has defined the niche across the American dining scene. A visit to the sophisticated The Melting Pot introduces diners to the traditional and fun Swiss cooking style.
What 3176 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.3
service
4.4
ambience
4.0
value
Noise · Moderate
87% of people would recommend it to a friend
Sort by
Filters
OT
1 review
Dined a day ago
Overall5food4service4ambience4

We loved it

OT
1 review
Dined 2 days ago
Overall5food5service5ambience5

It was great and we had fun. Our server Lorenzo was great and friendly. We enjoyed it so much.

TL
New Mexico
1 review
Dined 2 days ago
Overall2food2service1ambience2

Our waiter knocked over a glass of water at our table so we had to move to a different one. When he was making the cheese and broth he sloshed it all over the burner at the table. He brought us one too many dessert trays of which he over charged us for. The food was mediocre and not worth the price. Overall, I would not recommend it.

OT
Washington DC
1 review
Dined 3 days ago
Overall1food1service1ambience1

Valentine’s Day here was a complete bust. The server left us sitting with the broth hot pot boiling for 20 minutes without food to put in it. It was like sitting in a broth steam room. When they finally brought food, they immediately threw in onions, which I am allergic to. The server never spoke to us long enough for us to tell him about any food allergies. It was a nightmare. We paid in full and left before the food we paid for was delivered because it was such a nightmare. It was definitely a date we will never forget.

RR
Washington DC
18 reviews
Dined 3 days ago
Overall5food5service5ambience5

Their biggest day of the year is Valentines Day. Luckily, I made reservations about three weeks in advance. Everything was great, except a little rushed ‘cause it was such a special day. We’ll do it again next year regardless. Highly recommended.

TF
Washington DC
2 reviews
Dined on 7 February 2020
Overall3food4service2ambience4

We don't eat at Melting Pot often, we kind of keep it as a special occasion kind on thing. We have been to both the Arlington and the Reston locations and have always had a lovely time. I am sorry to say that was not the case this time. It was the hubby's birthday so I made the reservations for us to have a nice relaxing romantic dinner. I indicated on the reservation that this was for a birthday. Our server A.J. was a total bust. He would disappear for extended periods of time. The waitress at the next table ended up removing used dishes from our table because when he did come by with stuff for other tables it did not occur to him to bus our table on his way back out of the alcove. He forgot to turn up the heat on both the cheese and the chocolate courses so that the contents would melt for smoother dipping. The Manager came by on his regular rounds doing the standard check in with all tables on the floor and found us captives at the table waiting for our server to come back with the bill. Nothing was EVER mentioned about the birthday and we were (okay really just me ) so frustrated by what was a lackluster waiter that we just took off after we finally got the bill paid. We have come to expect exceptional service from this establishment and were very sadly disappointed this time.

P
Atlantic City
6 reviews
Dined on 7 February 2020
Overall1food1service1ambience5

Aside from the busboy, service was awful - water glasses never got filled. I had to ask the manager to do that. Server that delivered our pots was so rude. Our main server seemed annoyed the whole time. The reception area was fine and staff polite.

Too much was poured in one of the cheeses and temperature setting did not allow for it to cook off - awful. The food is extremely overpriced! Ingredients were not fresh. We dropped $200. with 3 out of 4 of us drinking water.

CR
1 review
Dined on 26 January 2020
Overall4food4service5ambience5

Considering you have to cook your own dinner and the tables are kind of small if you have a large party, it's a bit pricey, so keep in mind you're paying for the experience.

BT
Washington DC
5 reviews
Dined on 26 January 2020
Overall3food3service2ambience2

As is always the case, the experience at Melting Pot is always tied to how good your server is on a given night. On this particular visit, our server was ok, but not great. Our initial cheese course did not come out for a very long time, and there were sizable gaps between courses. Beverages weren't kept filled and we had to consistently catch him walking by to request them. Overall, about as average a visit as one can have, which is to say it wasn't bad, but it also wasn't great. The food was decent, but you pay a premium for the experience, so the expectation is that service will be top-notch. Sadly, this is not always the case.

KJ
Washington DC
6 reviews
Dined on 25 January 2020
Overall4food5service4ambience5

A very different eating out experience! Service was good but not exceptional. We went through long periods of not seeing our server. We chose the grilling option. It was ok but the grill wasn't hot at all so the food took an extremely longtime to cook. We were very nervious about under cooking the pork and chicken. The lighting at our table was too dim to properly see if the food was cooked well enough. A neat experience but next time we will stick to the fondue options.

OT
Hawaii
2 reviews
Dined on 24 January 2020
Overall5food5service5ambience4

Makai was a great host. Helpful and attentive. Explained the menu and helped us through our first fondue experience. Looking forward to going back again to try some new flavors.

OT
Washington DC
3 reviews
Dined on 19 January 2020
Overall5food5service4ambience5

We had a really good time.

W
Washington DC
57 reviews
Dined on 18 January 2020
Overall4food4service5ambience4

While we had a 6:45 reservation, we weren't seated until after 7:15. This was probably due, in part, that it was a Saturday night during Washington Restaurant Week. To help us relax while we waited, Brian, the manager came out with a tray of cider and champaign for us. Once seated, we had a very nice dinner of cheese fondue, salad, entree, and chocolate fondue for dessert. It was almost too much to consume, but the four of us did. Our server, Tammy, was excellent. She had a wonderful sense of humor and checked back frequently. The wine list was a little pricey, but there was a choice across price points. If you're going there for the full experience, 4-course dinner, come very hungry.

CF
Washington DC
7 reviews
Dined on 18 January 2020
Overall4food4service4ambience4

Good food. But need a full bath after eating dinner at melting pot.

OT
Washington DC
1 review
Dined on 18 January 2020
Overall5food5service5ambience4

Great food and great service. Plenty of choices even during restaurant week. Server Becky was awesome. Booth was tight but overall a great experience.

OT
Las Vegas
1 review
Dined on 17 January 2020
Overall2food2service4ambience4

We were so excited to go to the Melting Pot for a special going away dinner. Sadly even though we had reservations we waited almost an hour and then each course rolled out more slowly than the next. It was kind of a disaster of a meal. The waiter was awesome. They just overbooked or counted on more no shows. The kitchen clearly could not keep up. Bad management?

TF
Washington DC
6 reviews
Dined on 17 January 2020
Overall5food5service5ambience4

This was just a night out during restaurant week. Good food, good service & great value for the price

DC
Denver
1 review
Dined on 17 January 2020
Overall5food5service5ambience5

Enjoyed our food here very much. Our waitress was excellent. Looking forward to going back!

OT
1 review
Dined on 16 January 2020
Overall1food1service1ambience1

Food isn’t that special and it takes forever to get your food and when you do it is a very tiny portion not worth the $50 per person price tag

OT
Washington DC
2 reviews
Dined on 10 January 2020
Overall5food4service5ambience5

It was a great family experience.

OT
Washington DC
1 review
Dined on 9 January 2020
Overall2food2service2ambience3

The restaurant was understaffed. Our server was very friendly, when he came by. It took 30 minutes to get our cheese, my favorite part, but it was the wrong cheese. We then waited another 20 minutes for the right cheese, which was not good. We waited another 30 minutes for the server to come back. Our pot was burned. No manager had come by at this point. Our salads and meat look like they were just thrown together on the plates. I know the melting pot is a long diner, but my goodness. We have been coming for years!!! It was my husbands birthday, we had our kids, and it was a terrible experience. It’ll be awhile before we come back to this location.

OT
Washington DC
3 reviews
Dined on 5 January 2020
Overall5food5service4ambience5

Everything is always good but bar service tends to be slow. Small price to pay for a great time.

OT
Washington DC
1 review
Dined on 5 January 2020
Overall5food5service5ambience5

Great service! Truly exceptional! Food was excellent, as always. Prices have gone up, it seems. I love Melting Pot but hope prices don’t continue to increase.

DG
1 review
Dined on 4 January 2020
Overall3food5service3ambience5

My daughter and her friends went to celebrate a friend's birthday. Once the waiter found out they would only be getting cheese and dessert, they were treated differently (not as nice). He also tried to make them tip 25% by circling it on their bills. I feel he was trying to take advantage of them.

DB
1 review
Dined on 3 January 2020
Overall4food5service4ambience5

Party of six celebrating an anniversary. We enjoyed the food, service and ambiance. We'll be back.

OT
Washington DC
6 reviews
Dined on 3 January 2020
Overall4food5service5ambience1

We are long time Melting Pot fans, but Reston needs a little TLC.

Our food was great. Our server was friendly, he made a perfect cheese, was on top of refilling bread, veggies and such.

SB
Philadelphia
6 reviews
Dined on 31 December 2019
Overall5food5service5ambience5

Had a lovely New Year's Eve dinner. The service from Caitlin was great. They had hats and a fun background to take selfies with.
It's not a place I would go every month, but for a special occasion definitely.
The cheese fondue was perfecly yumme and of course the chocolate for dessert was amazing!
Our salads were fresh and chilled. It was fun and relaxing at the same time.

OT
Washington DC
1 review
Dined on 31 December 2019
Overall4food4service5ambience4

New Years- Jose our server was awesome and super on top of our shellfish and gluten free dietary needs!

MA
1 review
Dined on 31 December 2019
Overall2food4service3ambience3

The reservation was 20 min late. New waitress, slow/poor service.

MP
1 review
Dined on 31 December 2019
Overall2food4service2ambience3

On New Years eve it felt like they didn't have enough staff. Our waitress was nice enough but we waited forever and service was painfully slow. I think she was just handling too many tables and couldn't handle it.

OT
1 review
Dined on 31 December 2019
Overall5food5service4ambience4

I took my 9 year old son and his best friend here for New Year’s Eve. We got there for an early dinner at 4:00, which was perfect because we beat the big dinner rush. It was their first time and the boys had a blast!

OT
1 review
Dined on 30 December 2019
Overall5food5service5ambience5

It was an anniversary dinner. The food and service was exceptional.

S
Washington DC
4 reviews
Dined on 30 December 2019
Overall5food5service5ambience5

Our server. MIKE WAS GREAT

2
Washington DC
1 review
Dined on 28 December 2019
Overall3food4service3ambience4

We went there to celebrate our anniversary! Our waiter didn’t knowledge that we were there celebrating, we have to asked for couples of things twice, we ordered cold lobster on the side but we had to asked about it again! My first time there not impressed at all!

LB
Washington DC
3 reviews
Dined on 27 December 2019
Overall3food4service2ambience4

The food was great but it took about an hour for the meat to come out after the cheese fondue course. That is WAY too long especially for the price of the meal. Fondue is such a good idea, a different twist on a regular birthday dinner yet I would not go back.

OT
Washington DC
1 review
Dined on 24 December 2019
Overall3food3service2ambience4

Food was coming very slow. Server was confused and confusing

G
Washington DC
20 reviews
Dined on 24 December 2019
Overall4food4service5ambience3

Staff was courteous and polite. Food was good, if not authentic. Worth a repeat.

OT
Washington DC
2 reviews
Dined on 19 December 2019
Overall5food5service5ambience5

Outstanding dinner as always here.

C
Washington DC
13 reviews
Dined on 14 December 2019
Overall5food5service5ambience5

Great outing fior friends, family and coworkers! We had a fun dining and chatting night away!

DM
1 review
Dined on 14 December 2019
Overall5food5service5ambience5

We went to celebrate my 21 year old daughters’ book publishing and had a great time! The waiter even brought complimentary champagne for a toast!! It was a very sweet gesture!

Tweets by The Melting Pot - Reston