The Melting Pot - Reston
Garlic Pepper Sirloin
Butterkse | Fontina | Parmesan | Spinach | Artichoke Hearts | Garlic
Cameron was an excellent server. Took amazing care of us. The food was delicious and the precautions they are taking to keep everyone safe made us feel super comfortable.
This was our first restaurant experience since COVID-19 and they knocked it out of the park. The restaurant was very clean and tidy. They sat every other table. The fondue experience was as fabulous as ever. Our waiter, Oscar, did a fantastic job taking care of us.
Great way to celebrate Father’s Day!
Enjoyed a lovely dinner to celebrate Father's Day. Food was fresh and delicious. Service impeccable!
No compromise in service or quality despite the constraints of dining under COVID-19 rules. Had a lovely evening!
Good for special occasions
The environment was very different than it was in the past, before covid. It was very quiet. Our server, Oscar, was very helpful, polite, and kept our drinks full. He was able to answer the questions we had about the food and he even took the time to chat with us a bit. The food was as delicious as it always is. Overall I would highly recommend the Melting Pot to anyone who asks. It is a bit pricey, so it’s certainly not an every day kind of place, but for special occasions it is well worth it.
Great service, food was excellent - love the Bigger Night Out for two
Wonderful to be back eating at the melting pot!
Excellent as always!
Wonderful! Loved getting out again! Great, clean and delicious!
Great experience, thank you!
Absolutely loved this place and it’s choices in cheese and chocolate fondue!
The meal took over three hours ..it took about 20 minutes to get water...don’t know if they have enough staff..it shouldn’t take that long
My sons birthday. Our waiter was great with accommodating my gluten sensitivity allergies and other than them forgetting to get us the right type of steak which they fixed immediately it was fantastic. Management and staff was on point.
We've been there before for a gluten free experience, but last night proved they need to retrain their staff. We went to celebrate my daughters birthday. She has celiac disease so has to follow a strict gf diet. We ordered the cheddar fondue telling the waiter to be sure it was gf beer due to allergy in the fondue which he remembered, but then he brought a small bowl of gf bread, and all gluten bread on the same plate as all the other dippers. So everything was cross contaminated as would the cheese be if we dipped gluten in it. Apologies made, he brings new gf tray. Fast forward to dessert and we remind him of allergy. He brings a cute plate for her with happy birthday on it and lets us know the candles are in gf brownies. Great. So i ask what is sprinkled on the chocolate letters.....he responds oreos and graham crackers. Ugh! Overall he wasn't a great server, slow, not very attentive then add this in made for a stressful, expensive meal. Please train your staff!
Hi Dawne, we would like to apologize for this experience with us. Would you be willing to provide us your preferred contact info so that we may speak a little more and make things right?
We've had this server before and he's regularly slow. It was very busy that night, but, having had him before, I can't blame it solely on the volume of business the restaurant was doing. It was fine, but it wasn't great. The longest wait was when he took our chocolate order. 20 minutes later he finally came back, to take the chocolate order again because he'd forgotten what it was in the meantime.
Food was great, just a bit slow. Took over two hours to get through the courses.
Great! Great food!
IT WAS AMAZING
My son and his girlfriend enjoyed the Melting Pot experience very much! They went for the 4 course classic meal with the bourbon bacon cheddar (which they loved) and s'mores for dessert.
Excellent food and excellent waitress!! She was very attentive and did a fantastic job of putting us at ease. The food was top notch - definitely my go to spot when the fondue craving hits.
Went here for date night with my boyfriend. Food was good, but not worth the $90 bill. The service was excellent though. Wouldn’t mind coming back in the future.
Great experience, but save 3 hours! Good food, friendly waitress, but they move very very very very slowly there.
We loved it
It was great and we had fun. Our server Lorenzo was great and friendly. We enjoyed it so much.
Our waiter knocked over a glass of water at our table so we had to move to a different one. When he was making the cheese and broth he sloshed it all over the burner at the table. He brought us one too many dessert trays of which he over charged us for. The food was mediocre and not worth the price. Overall, I would not recommend it.
Valentine’s Day here was a complete bust. The server left us sitting with the broth hot pot boiling for 20 minutes without food to put in it. It was like sitting in a broth steam room. When they finally brought food, they immediately threw in onions, which I am allergic to. The server never spoke to us long enough for us to tell him about any food allergies. It was a nightmare. We paid in full and left before the food we paid for was delivered because it was such a nightmare. It was definitely a date we will never forget.
Their biggest day of the year is Valentines Day. Luckily, I made reservations about three weeks in advance. Everything was great, except a little rushed ‘cause it was such a special day. We’ll do it again next year regardless. Highly recommended.
We don't eat at Melting Pot often, we kind of keep it as a special occasion kind on thing. We have been to both the Arlington and the Reston locations and have always had a lovely time. I am sorry to say that was not the case this time. It was the hubby's birthday so I made the reservations for us to have a nice relaxing romantic dinner. I indicated on the reservation that this was for a birthday. Our server A.J. was a total bust. He would disappear for extended periods of time. The waitress at the next table ended up removing used dishes from our table because when he did come by with stuff for other tables it did not occur to him to bus our table on his way back out of the alcove. He forgot to turn up the heat on both the cheese and the chocolate courses so that the contents would melt for smoother dipping. The Manager came by on his regular rounds doing the standard check in with all tables on the floor and found us captives at the table waiting for our server to come back with the bill. Nothing was EVER mentioned about the birthday and we were (okay really just me ) so frustrated by what was a lackluster waiter that we just took off after we finally got the bill paid. We have come to expect exceptional service from this establishment and were very sadly disappointed this time.
Aside from the busboy, service was awful - water glasses never got filled. I had to ask the manager to do that. Server that delivered our pots was so rude. Our main server seemed annoyed the whole time. The reception area was fine and staff polite.
Too much was poured in one of the cheeses and temperature setting did not allow for it to cook off - awful. The food is extremely overpriced! Ingredients were not fresh. We dropped $200. with 3 out of 4 of us drinking water.
Considering you have to cook your own dinner and the tables are kind of small if you have a large party, it's a bit pricey, so keep in mind you're paying for the experience.
As is always the case, the experience at Melting Pot is always tied to how good your server is on a given night. On this particular visit, our server was ok, but not great. Our initial cheese course did not come out for a very long time, and there were sizable gaps between courses. Beverages weren't kept filled and we had to consistently catch him walking by to request them. Overall, about as average a visit as one can have, which is to say it wasn't bad, but it also wasn't great. The food was decent, but you pay a premium for the experience, so the expectation is that service will be top-notch. Sadly, this is not always the case.
A very different eating out experience! Service was good but not exceptional. We went through long periods of not seeing our server. We chose the grilling option. It was ok but the grill wasn't hot at all so the food took an extremely longtime to cook. We were very nervious about under cooking the pork and chicken. The lighting at our table was too dim to properly see if the food was cooked well enough. A neat experience but next time we will stick to the fondue options.
Makai was a great host. Helpful and attentive. Explained the menu and helped us through our first fondue experience. Looking forward to going back again to try some new flavors.
We had a really good time.
While we had a 6:45 reservation, we weren't seated until after 7:15. This was probably due, in part, that it was a Saturday night during Washington Restaurant Week. To help us relax while we waited, Brian, the manager came out with a tray of cider and champaign for us. Once seated, we had a very nice dinner of cheese fondue, salad, entree, and chocolate fondue for dessert. It was almost too much to consume, but the four of us did. Our server, Tammy, was excellent. She had a wonderful sense of humor and checked back frequently. The wine list was a little pricey, but there was a choice across price points. If you're going there for the full experience, 4-course dinner, come very hungry.
Good food. But need a full bath after eating dinner at melting pot.
Great food and great service. Plenty of choices even during restaurant week. Server Becky was awesome. Booth was tight but overall a great experience.
The Melting Pot - Reston offers takeaway which you can order by calling the restaurant at (703) 435-1277.
The Melting Pot - Reston is rated 4.5 stars by 3202 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.