The Melting Pot - Rochester
Absolutely fun and unique dining experience! Came here with friends and my 15 yr old son and we all left happy and full! I love the variety of dippable items and the freedom to order as many or few courses as you desire. By far my favorite was the dessert course. My son and I cleaned our pot! Prices are a bit steep but you pay for the entire experience.
As always, everything was fabulous! The staff at this location are top notch!
My boyfriend and I always go to The Melting Pot when we want to treat ourselves to a night out, and we’re never disappointed!
The four-course meal is always amazing with so many options, you can’t go wrong!
The manager, Kevin, is a sweetheart and always strikes up a conversation when he sees us. It really makes us feel welcomed and taken care of.
The rest of the staff is also spectacular!
Can’t wait for our next visit!!
Service was very poor/slow. We used Groupon that was good to order/purchase TWO chocolate fondue. But the server brought only ONE, which we realized later. We wanted to complain, but the server never returned to our table after we made the payment and we couldn't find the manager.
Always the best of everything when you dine at the Melting Pot Henrietta! From the moment you walk in to the time you're out the door, both the manager and staff makes you feel as if their only purpose is to give you the best experience possible. Whenever someone in my family is having a birthday, we let them choose wherever they would like to go for dinner (within reason) Even with it being an hour drive from our home, this is always the choice! Thank you everyone at the Melting Pot!
Good gluten free options. Staff knowledgeable and friendly. The manager visited and remembered us from our anniversary celebration last year!
Great place for date night. The Bananas Foster dessert fondue was over the moon!
excellent service Jacob was friendly and very helpful and accommodating. Food was very good. We took our 11 year old grandson for his first fondue experience and he enjoyed it emensely
I have been to this Melting Pot many times, this was the first time I got waite staff that was not attentive. The rest of the staff was on par with every other time I have eaten here. Our server had zero personality.
Food, as always, was excellent as was the overall experience. I do want to make two service related comments. The manager on duty, Kevin, was our server in the past and he remembered us when he came to the table to check on us. I rather wish he had been our server instead of Gabby. She was competent but way too chatty, especially when she was oversharing things about her personal life. She was also a bit slow in delivering the entree but a bit too quick in delivering the salads. I would certainly come back again but hope to have a different server.
Food was great and manager is very nice to talk to
It was my mother's birthday and she had a fantastic time I would come back anytime. I am so happy that I found out that you had a gluten free menu. Thank you very much.
It's always a pleasure going to the melting pot. Everybody is so pleasant and it's just a great time.
My husband and I love coming here, just wish it was closer to home. We've introduced 2 other couples to this place and they both really enjoyed it.
The second time in a row - not good to my body; next day morning woke up with a headache.
I don't know what to say. It's one of my favorite restaurants in the area. Pricey, but that's not a negative, it's worth every penny! Food is great, and our waiter was hilarious.
I enjoyed the atmosphere; please DO NOT CHANGE AND DO LOUD MUSIC! All employees were very friendly and food delicious, atmosphere nice. Our waiter Jacob was knowledgeable and a joy.
The service was amazing. Our server went above and beyond to make our experience memorable. However, do not buy the Groupon they are offering. I ended up paying more than if we would have just gone.
Very good but only as a special occasion dinner. Too expensive
My boyfriend and I always go to the melting pot for our date nights. We love the four course experience. The manager is always so friendly, and the servers are all fantastic!
Our server was great. Usually servers are overly nice and it’s clearly fake, Sierra was very very friendly but I could tell it was genuine and sincere, she clearly loves what she does
This was a unique experience. The food was delicious and we had great service! I would definitely go back again.
I love the Melting Pot. I have never had a bad experience. This was no different. I'll be back.
The hubby and I enjoyed date night at the Melting Pot, and had a great time! The food, service and ambiance was terrific!!!
The only thing was that they sat everyone close together, and there was hardly any privacy. You could hear everyone's conversations next to you. The restaurant had plenty of vacant tables. We chose the location to have a quiet, intimate dinner.
Absolutely love this place! It’s a little pricey but absolutely perfect for a special occasion
Wife and I celebrated our 32nd anniversary here. Our server was fabulous, on our dessert tray she wrote Happy 32nd Anniversary. Made it special, manager came over introduced himself, everyone was great. Highly recommend The Melting Pot. Food was outstanding.
Food was excellent, manager came by to check in which truly makes a huge difference. Waiter was a little forgetful but still a nice guy.
My wife and I made a reservation from an advertisement we seen on Facebook for a Christmas in July special when we arrived they got us right in our server Dino was absolutely amazing we never felt like we were waiting for anything on two different occasions the manager Kevin I believe his name was stopped by to check on us he asked if we are out for a special occasion explain to that it was just a date night since my mother had our son and then Dino brought us over complimentary glass of champagne which was the icing on the cake I highly recommend this restaurant and to ask for Dino as your server what an amazing experience that will definitely be our Top Choice for date night in the future
Another awesome time at the Melting Pot. We had the Christmas in July special. Great service and food. I am French and really enjoy how MP has improved a great dish.
Came here with our mom and a friend to catch up. Its one of our favorite spots to come on a special occasion or with friends we haven’t seen in a while. The pacing of the meal is always great and we’ve yet to have a bad experience with the servers or staff.
Great place. Great food. Our waiter was excellent!
My husband & I did the four course meal for our anniversary & the food was incredible! We tried the Monterey Alpine cheese fondue & it was delicious! We both really enjoyed a California salad. We like the ability to create our own entrees. We love the Mojo cooking style. I really enjoy the teriyaki sirloin, shrimp & orange duck breast. My husband tried the Cajun chicken & was very pleased with the flavor. We had the blackberry sage lemonade with our meal which is our favorite. And we tried the Dark berries & cream chocolate fondue which is our new favorite.
Ed was a good waiter but didn't check in on us as often as we would've wanted. We were often waiting for drinks to be refilled and when he did come with refills, didn't take the empty glasses or beer bottles back with him. The cost of food isn't cheap which is why we only attend for special occasions, maybe once a year. They did present both of my kids with a square of pound cake and a candle for their birthdays, that was a nice touch.
Great food - amazing service! Sarah was very attentive. Can't wait to go back!
My husband and I LOVE the melting pot. It’s a much. Ore relaxed dining experience, perfect for dates, special occasions or just slowing down and reconnecting after a hectic day. Unfortunately for us, Rochester is a long way to go to enjoy this great experience so which they hadn’t closed down in Syracuse.
We went to The Melting Pot to celebrate my daughter's graduation. The staff were friendly and informative. They answered all of our questions about the menu (it was our first time). There was a huge amount of food and we ended up taking about half of it home. Next time we will probably just get the dessert fondue. It was all very tasty but just too much.
Thanks for treating our daughter with such care! We will take her there the next time we are in Rochester
My son and I went for dinner as a just because night. We had a wonderful time. The food was good. The thing that made the night a success was our server. She was awesome!! Thanks for a great time.
We went there for our anniversary. Really great experience. Our waitress was fantastic and the table was very quiet and private. I think we will go again.
As long as you keep your expectations low, it’s fine. We have been going for birthdays for quite a few years now and I always make reservations and let them know we are celebrating. The first years we got cards and special dessert dipper plates for the birthday guest. My kids felt special and looked forward to it each year. Now they don’t pay any attention to why we are there and don’t do anything special. Worse, our server barely served us. She didn’t even attempt to stir one of our chocolates. She didn’t explain how to do the tempura properly, even after we asked. Overall it was a disappointing experience.