The Melting Pot - White Plains

4.4
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1515 reviews
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$31 to $50
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Fondue
The Melting Pot is pure entertainment" declares the NY Times. Come experience the Fondue Effect! Whether it"s a romantic dinner for two or a gathering of friends, The Melting Pot has the recipe to make all your occasions special. Relax in our private, elegant atmosphere and let our attentive servers guide you through our selection of fondues, sauces and fine wines. Remember to leave room for our prize-winning chocolate fondue. Reservations are highly recommended.
What 1515 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.3
service
4.1
ambience
4.0
value
Noise · Quiet
81% of people would recommend it to a friend
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J
Jennifer
New York Area
1 review
Dined 2 days ago
Overall5food5service5ambience5

Absolutely amazing time!! Food and staff we’re superb!! I was definitely very pleased dining at the melting pot in white plains, especially after months of not being able to!

OT
vipOpenTable Diner
New York Area
7 reviews
Dined on 1 July 2020
Overall5food5service5ambience5

We had the best server named Mindela, she was quick and got everything done exactly right. Excellent evening out, needed in these crazy times.

AB
AnnaB
1 review
Dined on 14 February 2020
Overall1food1service1ambience1

Seems like this place is going out of business. We got there and were told there was no alcohol "because the new owner is waiting on their liquor license." Then we find out that the restaurant is ONLY offering a 120 dollar per person prix fixe. The manager claimed that this was on the website (it wasn't) Open Table(it only said "offering" not that it was the only menu), and that he had called and left a voicemail telling me (he had not according to my call history, and they had the correct number to call and bother me when we were five minutes late). Just pathetic and bad lying.

OT
OpenTable Diner
New York Area
1 review
Dined on 13 February 2020
Overall5food5service5ambience5

Great waitress great experience. Would totally go back

RL
RobL
New York Area
4 reviews
Dined on 8 February 2020
Overall4food4service5ambience5

Very good date night venue. Our server was extremely knowledgeable and made the experience very special as we were new to the place. Made great suggestions that added to the experience.

AF
AntF
New York Area
1 review
Dined on 8 February 2020
Overall5food5service5ambience5

Went there for date night and we had a blast. We’ve been wanting to come for a while. The food and service were great and we will definitely be back

HZ
HeatherZ
Nashville
6 reviews
Dined on 21 January 2020
Overall5food5service5ambience5

Food and service were excellent! Dee was a great server - very friendly and knowledgeable :) We weren't rushed at all (2+ hours), and had a very enjoyable experience. Definitely recommend!!!

OT
OpenTable Diner
New York Area
1 review
Dined on 20 January 2020
Overall3food3service3ambience4

I loved the Fiesta Cheese. I didn't like cooking my own food but that's not on the restaurant as I should have noticed it lol. The smores chocolate was delicious. The wait however, was not good. The place wasn't even busy as it was a Monday night and yet we still had to wait 30 mins for the chocolate.

MN
vipMariaN
New York Area
30 reviews
Dined on 18 January 2020
Overall4food5service5ambience4

Great food

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on 11 January 2020
Overall5food5service5ambience4

Great service and cool experience!

JB
vipJessicaB
New York Area
8 reviews
Dined on 11 January 2020
Overall5food5service5ambience5

Awesome meal, good food. We were sat near a private room full of teenage girls who were extremely loud and kept leaning their door open. We mentioned it to our server and they were asked to quiet down. As this location is under new management, they don't yet have a liquor license, but the staff mentioned that before we were seated, so it wasn't a big deal.

DD
DannyD
New York Area
3 reviews
Dined on 3 January 2020
Overall4food4service5ambience5

Great place, great service, and great raw food. Interactive and intimate and great if you like to take your time eating. You have to pretty much dip and cook your own food throughout if you’re into that. I expected the entree to be cooked but it wasn’t. Nevertheless it was a great experience and this concept is quite unique. Just make sure the meats, chicken, and seafood is cooked thoroughly in the pot. Overall, it was great.

OT
OpenTable Diner
1 review
Dined on 26 December 2019
Overall5food5service5ambience3

It was a lot of fun

l
viplovetoeat
New York Area
22 reviews
Dined on 7 December 2019
Overall2food3service3ambience2

We were VERY surprised and disappointed to get there and after we were seated found out NO ALCOHOL..not even wine. We should have been told this when we made reservation
The ironic thing is there are hundreds of bottles of wine displayed all over
Someone must have lost their liquor license.... Makes me wonder?????

OT
OpenTable Diner
New York Area
5 reviews
Dined on 16 November 2019
Overall5food5service5ambience5

Amazing experience!

FV
FoodieVille
Seattle
4 reviews
Dined on 16 November 2019
Overall5food5service5ambience5

Planned my daughters surprise 21st birthday dinner! Everything was amazing and they took care of all the details for me since I was in WA! Thank you!!

K
Karen
New York Area
26 reviews
Dined on 16 November 2019
Overall5food5service5ambience4

Excellent food! Waitress was very attentive and speedy this visit, which does not always happen. Dim lighting is great for dining but difficult for reading the menu o

JM
JasmineM
Las Vegas
3 reviews
Dined on 15 November 2019
Overall5food5service5ambience5

Love the melting pot always a great time glad I was able to introduce my friends

OT
OpenTable Diner
1 review
Dined on 10 November 2019
Overall5food5service5ambience5

Melting Pot was absolutely fantastic! The food was amazing and the 4-course meal was well worth the money. It’s definitely a very immersive eating experience. It was an amazing group dining experience! We went for a birthday and it was great. They even put a happy birthday message on the screen when you first walk in. The staff is very nice and helpful. We were a bit confused as to how pricing and portions worked but she explained it to us clearly and quickly. Definitely a great special occasion place!

KB
KellyB
New York Area
6 reviews
Dined on 9 November 2019
Overall4food5service4ambience4

We go here all the time. It was fine but they ignored my prewritten request to be sat in Lovers Lane and tried to sit us in the regular section. I mentioned the request and then we had to wait another 10 minutes to be seated. A mother and daughter walked in at 5:20 saying they were early for their 5:45 reservation, but were told they’d have to wait until that time. It was all odd since the restaurant was fairly empty and why couldn’t they have the table we were originally going to be seated at? Also our server brought us the salad and cheese at the same time, which I hated, and pushed the dessert menu on us way to early. We were feeling rushed. It also took a long time to get a drink and then the waiter never followed up and asked if we wanted more drinks. He could have added a lot more to his check if he did! So all in all, we still love this place, but it was not one of their stellar nights.

C
Christine
New York Area
2 reviews
Dined on 9 November 2019
Overall5food5service5ambience5

Great service and attention. Delicious fondue and salad. Quiet. Perfect for dining solo or with friends!

S
vipShellierovk
New York Area
46 reviews
Dined on 29 October 2019
Overall3food3service4ambience2

I would recommend the Melting Pot, it’s a unique fun experience. I come at least once a year unfortunately this time was a little disappointing. We were put in a back corner at a tiny table and felt very cramped and the servers were friendly but seemed stretched across tables. “Be right back” was typically 10-15 minutes. Our cheese course never really fully melted or got hot, it was like warm at best. One waiter had extremely loud conversations with other tables which was distracting. Lastly our Club Fondue strawberry pack went from 6 to 3 strawberries... This was only one visit, and I will be back but I will definitely request a different table.

OT
OpenTable Diner
1 review
Dined on 18 October 2019
Overall2food3service2ambience2

The waiter was impatient and rarely checked on us. The. Once he brought the check he stalked us until we paid the check. Very disappointing.

OT
OpenTable Diner
1 review
Dined on 17 October 2019
Overall5food5service4ambience5

Cozy, pleasant ambiance for an romantic moment to be shared while cooking and eating together on a evening out.

D
Diningdiva
New England
9 reviews
Dined on 12 October 2019
Overall3food2service4ambience3

Not worth the price for what we got. Really wanted to love this place. The wait staff were excellent, wish the food was.

OT
OpenTable Diner
New York Area
3 reviews
Dined on 4 October 2019
Overall5food5service5ambience5

I am so happy my sister checked her email about “The Great American Take Out” Melting Pot style! Thank-you The Melting Pot - White Plains, for making this possible! Tony, you and your team were phenomenal, as always!!!! Thank-you for the Bavarian Beer Cheese!!! Everything was delicious, as always! We even had plenty of leftovers!

We miss going to visit in person and interacting with staff like Jared, Steven, and his twin sister! We will continue to order To-Go until it is safe to go back to regular visits.

A million thanks, again, Tony! You made the ordering and pick-up process so easy! We really appreciate all of your work to make this happen, customer service at its finest! 😊

S
Sssss
1 review
Dined on 1 September 2019
Overall2food1service1ambience3

Have been multiple times and never had a problem with service until Sunday night. Just upset about the amount of money spent when the overall experience was not great. Bartender was super nice though!

W
Wendyp
New York Area
3 reviews
Dined on 20 August 2019
Overall4food5service3ambience4

I have been to the Melting Pot several times and normally enjoy it tremendously. This was not one of the best visits. We had a table for 6 but only 2 pots which limited our options as we were three couples. The food we chose was excellent. The service needed work. The waiter did not explain the menu or process well, got our checks wrong (we asked in advance for three separate checks) and actually charged one of the party for dessert which was not eaten because he had split the dessert into 6 portions.

AB
AprilB
1 review
Dined on 17 August 2019
Overall5food5service5ambience5

Delicious food, great server, great time. Would def go again

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on 17 August 2019
Overall5food5service5ambience5

Birthday with balloons

JT
vipJesT
New York Area
23 reviews
Dined on 15 August 2019
Overall5food4service5ambience5

Steven our waiter was great and handled 4 kids for a birthday dinner with some adults! Everyone was happy. Thank you Steven for making it even better!

K
Karen
New York Area
26 reviews
Dined on 11 August 2019
Overall4food4service4ambience4

We’ve enjoyed Melting Pot for years. The cheese fondue was terrific as always. Most of our entree items were wonderful- the duck is always superb!- but the filet mignon was disappointing this time, which was really a shame because we ordered a lot of it. Usually the filet and the duck are equally tender and amazing. But this time the filet was tough and chewy. Makes me want to order small portions next time to check the quality and order more only if we are satisfied. The waiter was faster to serve us and check in on us than most of our past waiters

s
vipsherylf
New York Area
88 reviews
Dined on 10 August 2019
Overall4food4service4ambience4

We were a party of 6, which included my young niece and nephew. It was their first time and we each ordered the 3 course lunch special (good value at $29). We were seated in a private room and had wonderful service and a great time.

MM
vipMichelleM
New York Area
7 reviews
Dined on 1 August 2019
Overall3food3service3ambience3

To expensive for what you get. Ok fondue and service but is it really authentic???? Difficult menu to get what you want.

OT
OpenTable Diner
New York Area
1 review
Dined on 30 July 2019
Overall5food3service5ambience2

Restaurant is located in the basement, so there is no windows, food is ok, steak is good but chicken and pork not very good, low quality.
Cheese and chocolate fondue is fun to eat and tasty.
My 9yr old likes to cook on the grill, that’s why we usually go.

S
Shawnequia
New York Area
38 reviews
Dined on 27 July 2019
Overall5food4service5ambience3

My fondue experience consisted of a salad/cheese portion. The salad was really good and the dressing wasn't too overwhelming and was just enough. The only down side to my meal at the Melting Pot this go round was the amount of fruit flies that were around our table. I would have probably stayed and had another drink or pot of cheese if I weren't fighting off fruit flies in our seating area.

Our preparer, (I think his name was BJ) prepared our cheese perfectly. He was engaging and attentive. He brought us another bowl of breads and was quick in his return. He checked on us a couple of times and was pleasant.

JB
JesseB
New York Area
1 review
Dined on 26 July 2019
Overall4food5service4ambience5

Food and service was amazin with reasonable price for 4 course experience

MR
MattR
1 review
Dined on 20 July 2019
Overall5food5service5ambience5

Food is always perfect, only restaurant we are willing to take a road-trip for. The Melting Pot near us closed, and this is the closest one now. Its a 2 and a half hour drive that is always worth it.

ND
NicoleD
1 review
Dined on 12 July 2019
Overall5food5service5ambience5

It was my birthday and the staff made sure that I had an awesome time! The owner came over and wished me a happy birthday also. The food was great and our waiter was great too. Would definitely recommend and go back.

WD
WilliamD
1 review
Dined on 10 July 2019
Overall5food5service5ambience4

Food was wonderful! Their gluten free options were amazing and delicious! A small error in our order was corrected quickly and pleasantly. The chef at our table was delightful. The manager even checked in on us.

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The Melting Pot - White Plains is rated 4.4 stars by 1515 OpenTable diners.

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