The Melting Pot - White Plains
Absolutely amazing time!! Food and staff we’re superb!! I was definitely very pleased dining at the melting pot in white plains, especially after months of not being able to!
We had the best server named Mindela, she was quick and got everything done exactly right. Excellent evening out, needed in these crazy times.
Seems like this place is going out of business. We got there and were told there was no alcohol "because the new owner is waiting on their liquor license." Then we find out that the restaurant is ONLY offering a 120 dollar per person prix fixe. The manager claimed that this was on the website (it wasn't) Open Table(it only said "offering" not that it was the only menu), and that he had called and left a voicemail telling me (he had not according to my call history, and they had the correct number to call and bother me when we were five minutes late). Just pathetic and bad lying.
Great waitress great experience. Would totally go back
Very good date night venue. Our server was extremely knowledgeable and made the experience very special as we were new to the place. Made great suggestions that added to the experience.
Went there for date night and we had a blast. We’ve been wanting to come for a while. The food and service were great and we will definitely be back
Food and service were excellent! Dee was a great server - very friendly and knowledgeable :) We weren't rushed at all (2+ hours), and had a very enjoyable experience. Definitely recommend!!!
I loved the Fiesta Cheese. I didn't like cooking my own food but that's not on the restaurant as I should have noticed it lol. The smores chocolate was delicious. The wait however, was not good. The place wasn't even busy as it was a Monday night and yet we still had to wait 30 mins for the chocolate.
Great service and cool experience!
Awesome meal, good food. We were sat near a private room full of teenage girls who were extremely loud and kept leaning their door open. We mentioned it to our server and they were asked to quiet down. As this location is under new management, they don't yet have a liquor license, but the staff mentioned that before we were seated, so it wasn't a big deal.
Great place, great service, and great raw food. Interactive and intimate and great if you like to take your time eating. You have to pretty much dip and cook your own food throughout if you’re into that. I expected the entree to be cooked but it wasn’t. Nevertheless it was a great experience and this concept is quite unique. Just make sure the meats, chicken, and seafood is cooked thoroughly in the pot. Overall, it was great.
It was a lot of fun
We were VERY surprised and disappointed to get there and after we were seated found out NO ALCOHOL..not even wine. We should have been told this when we made reservation
The ironic thing is there are hundreds of bottles of wine displayed all over
Someone must have lost their liquor license.... Makes me wonder?????
Planned my daughters surprise 21st birthday dinner! Everything was amazing and they took care of all the details for me since I was in WA! Thank you!!
Excellent food! Waitress was very attentive and speedy this visit, which does not always happen. Dim lighting is great for dining but difficult for reading the menu o
Love the melting pot always a great time glad I was able to introduce my friends
Melting Pot was absolutely fantastic! The food was amazing and the 4-course meal was well worth the money. It’s definitely a very immersive eating experience. It was an amazing group dining experience! We went for a birthday and it was great. They even put a happy birthday message on the screen when you first walk in. The staff is very nice and helpful. We were a bit confused as to how pricing and portions worked but she explained it to us clearly and quickly. Definitely a great special occasion place!
We go here all the time. It was fine but they ignored my prewritten request to be sat in Lovers Lane and tried to sit us in the regular section. I mentioned the request and then we had to wait another 10 minutes to be seated. A mother and daughter walked in at 5:20 saying they were early for their 5:45 reservation, but were told they’d have to wait until that time. It was all odd since the restaurant was fairly empty and why couldn’t they have the table we were originally going to be seated at? Also our server brought us the salad and cheese at the same time, which I hated, and pushed the dessert menu on us way to early. We were feeling rushed. It also took a long time to get a drink and then the waiter never followed up and asked if we wanted more drinks. He could have added a lot more to his check if he did! So all in all, we still love this place, but it was not one of their stellar nights.
Great service and attention. Delicious fondue and salad. Quiet. Perfect for dining solo or with friends!
I would recommend the Melting Pot, it’s a unique fun experience. I come at least once a year unfortunately this time was a little disappointing. We were put in a back corner at a tiny table and felt very cramped and the servers were friendly but seemed stretched across tables. “Be right back” was typically 10-15 minutes. Our cheese course never really fully melted or got hot, it was like warm at best. One waiter had extremely loud conversations with other tables which was distracting. Lastly our Club Fondue strawberry pack went from 6 to 3 strawberries... This was only one visit, and I will be back but I will definitely request a different table.
The waiter was impatient and rarely checked on us. The. Once he brought the check he stalked us until we paid the check. Very disappointing.
Cozy, pleasant ambiance for an romantic moment to be shared while cooking and eating together on a evening out.
Not worth the price for what we got. Really wanted to love this place. The wait staff were excellent, wish the food was.
I am so happy my sister checked her email about “The Great American Take Out” Melting Pot style! Thank-you The Melting Pot - White Plains, for making this possible! Tony, you and your team were phenomenal, as always!!!! Thank-you for the Bavarian Beer Cheese!!! Everything was delicious, as always! We even had plenty of leftovers!
We miss going to visit in person and interacting with staff like Jared, Steven, and his twin sister! We will continue to order To-Go until it is safe to go back to regular visits.
A million thanks, again, Tony! You made the ordering and pick-up process so easy! We really appreciate all of your work to make this happen, customer service at its finest! 😊
Have been multiple times and never had a problem with service until Sunday night. Just upset about the amount of money spent when the overall experience was not great. Bartender was super nice though!
I have been to the Melting Pot several times and normally enjoy it tremendously. This was not one of the best visits. We had a table for 6 but only 2 pots which limited our options as we were three couples. The food we chose was excellent. The service needed work. The waiter did not explain the menu or process well, got our checks wrong (we asked in advance for three separate checks) and actually charged one of the party for dessert which was not eaten because he had split the dessert into 6 portions.
Delicious food, great server, great time. Would def go again
Birthday with balloons
Steven our waiter was great and handled 4 kids for a birthday dinner with some adults! Everyone was happy. Thank you Steven for making it even better!
We’ve enjoyed Melting Pot for years. The cheese fondue was terrific as always. Most of our entree items were wonderful- the duck is always superb!- but the filet mignon was disappointing this time, which was really a shame because we ordered a lot of it. Usually the filet and the duck are equally tender and amazing. But this time the filet was tough and chewy. Makes me want to order small portions next time to check the quality and order more only if we are satisfied. The waiter was faster to serve us and check in on us than most of our past waiters
We were a party of 6, which included my young niece and nephew. It was their first time and we each ordered the 3 course lunch special (good value at $29). We were seated in a private room and had wonderful service and a great time.
To expensive for what you get. Ok fondue and service but is it really authentic???? Difficult menu to get what you want.
Restaurant is located in the basement, so there is no windows, food is ok, steak is good but chicken and pork not very good, low quality.
Cheese and chocolate fondue is fun to eat and tasty.
My 9yr old likes to cook on the grill, that’s why we usually go.
My fondue experience consisted of a salad/cheese portion. The salad was really good and the dressing wasn't too overwhelming and was just enough. The only down side to my meal at the Melting Pot this go round was the amount of fruit flies that were around our table. I would have probably stayed and had another drink or pot of cheese if I weren't fighting off fruit flies in our seating area.
Our preparer, (I think his name was BJ) prepared our cheese perfectly. He was engaging and attentive. He brought us another bowl of breads and was quick in his return. He checked on us a couple of times and was pleasant.
Food and service was amazin with reasonable price for 4 course experience
Food is always perfect, only restaurant we are willing to take a road-trip for. The Melting Pot near us closed, and this is the closest one now. Its a 2 and a half hour drive that is always worth it.
It was my birthday and the staff made sure that I had an awesome time! The owner came over and wished me a happy birthday also. The food was great and our waiter was great too. Would definitely recommend and go back.
Food was wonderful! Their gluten free options were amazing and delicious! A small error in our order was corrected quickly and pleasantly. The chef at our table was delightful. The manager even checked in on us.
The Melting Pot - White Plains is rated 4.4 stars by 1515 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.