The Mermaid Inn

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1. RF

   RickF

   Surrey

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Could not be faulted! Superb food, service and attention to detail. Would willingly come back, time after time again.

   Report
2. O

   Owlio

   London

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 18 June 2022

   overall5food5service5ambience5

   Incredible. Fell in love with the place. Will be back asap - and this time we’re booking a room too. Just magical

   Report
3. JP

   JackyP

   London

   2 reviews

   4.0

   2 reviews

   Dined on 17 June 2022

   overall4food3service5ambience4

   Beautiful surroundings but menu somewhat disappointing, rather odd combinations. Trying too hard? Maybe plain new potatoes served with fresh herbs and butter would be a more suitable side dish to accompany fish in a rich sauce than potato salad? It was the most expensive place we ate in Rye but by no means the best food. Service excellent though.

   Report
4. MD

   MikeD

   Dorset

   1 review

   4.0

   1 review

   Dined on 17 June 2022

   overall4food4service4ambience4

   great historical restaurant in the centre of Rye.

   Report
5. A

   Antiquarian

   East Sussex

   1 review

   5.0

   1 review

   Dined on 15 June 2022

   overall5food5service5ambience5

   Great food in a historic setting. What is not to enjoy? Brilliant

   Report
6. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on 11 June 2022

   overall3food1service5ambience5

   Service, wine and location were fabulous but sadly the food was not. We found the meat was dry and sauces and gravy bitter. Some vegetables were tough. We did give feedback but no action was taken. We would not eat there again unless the menu or chef changed. Disappointed. But we would certainly go there for a drink. The outdoor seating is charming, as are the bars and the staff were lovely.

   The Mermaid InnResponded on 13 June 2022We would appreciate it if you would identify yourself.

   Report
7. MP

   MandyP

   London

   2 reviews

   2.0

   2 reviews

   Dined on 11 June 2022

   overall2food1service5ambience3

   Food poor service amazing . Had lunch and dinner there and sadly both myself and my partner were sick and bad all night long

   The Mermaid InnResponded on 13 June 2022We note your observation. Over the duration of your stay the Restaurant and Bar provided over 200 meals. We note you were the only incidence. We note you were able to make breakfast prior to your departure.

   Report
8. WA

   WendyA

   1 review

   5.0

   1 review

   Dined on 10 June 2022

   overall5food5service5ambience5

   Lovely place and lovely food. Very friendly and helpful staff.

   Report
9. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on 6 June 2022

   overall1food1service5ambience5

   There were 3 of us including our friend from the USA. We told her she must try the Fish and Chips. We ordered 3 for each of us. The fish was defiantly off. We returned one which was the worst and the replacement wasn’t much better. Unfortunately we didn’t complain enough. All 3 of us suffered with upset stomachs. So beware of the fish.

   The Mermaid InnResponded on 8 June 2022We would appreciate you contacting us directly so we can investigate. You have not identified yourself so we are unable to properly look into this matter which we do take very seriously.

   Report
10. M

    Mazza

    London

    3 reviews

    5.0

    3 reviews

    Dined on 5 June 2022

    overall5food5service5ambience5

    We had a roast lunch at the Mermaid for the first time. My husband and our guest had roast beef and I had the nut loaf. Everything and particularly the cauliflower in cheese sauce was cooked to perfection and it was altogether a tasty meal. I had spoken to one of the staff before our visit about our guest having an allergy to onion and peppers. Luckily the chef was able to deal with that requirement and our guest was able to have the roast lunch without the gravy. It was a very enjoyable lunch and the ambience was perfectly calm and relaxing. We had been there once before and will definitely go there again.

    Report
11. S

    Savas

    Kent

    2 reviews

    5.0

    2 reviews

    Dined on 5 June 2022

    overall5food5service5ambience5

    The food was of a very high standard and very generous portions. The staff were prompt attentive professional and friendly. The restaurant itself has a wonderful ambiance, as does the whole of the wonderful Mermaid Inn itself. We highly recommend.

    Report
12. J

    Jane

    New England

    1 review

    3.0

    1 review

    Dined on 4 June 2022

    overall3food3service5ambience4

    Service was wonderful and the room itself is very cool to sit in. Every waiter we had was so kind. The food wasn’t fantastic though, some things lacked seasoning. The salt marsh lamb was really well cooked and seasoned well, but the sauce and accompanying asparagus were not great. Asparagus had a lot of grit it in. The sauce wasn’t anything amazing. The crab ravioli also had a lot of grit/crab pieces in it.

    Report
13. m

    markh

    London

    3 reviews

    5.0

    3 reviews

    Dined on 29 May 2022

    overall5food5service5ambience5

    One of the best Roast Dinners we have had in a very long time, the Beef was succulent and cooked to perfection.

    Report
14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 27 May 2022

    overall5food5service5ambience5

    Wedding anniversary. Ambience was perfect and the seating location was perfect for two. Service was exemplary and the food presentation and quality very good. A very good evening which we could not fault on any count. Wait staff were very good and well presented. An excellent anniversary evening.

    Report
15. P

    Peter

    Oxford

    7 reviews

    4.0

    7 reviews

    Dined on 22 May 2022

    overall4food4service5ambience4

    Somewhat eclectic menu - but very tasty. Strives to be high-end but fell short on detail on this occasion (shell in crab raviolo, grit in morells and over-cooked / dried sausages and bacon (probably cooked early and re-heated to order?) in following morning's full english breakfast). Service was outstanding, friendly and a font of knowledge regarding the history of this lovely old inn.

    Report
16. JS

    JuliaS

    Devon

    1 review

    5.0

    1 review

    Dined on 13 May 2022

    overall5food5service5ambience5

    It was a lovely dinner. Stunning restaurant. Professional staff.

    Report
17. AH

    AlexH

    London

    3 reviews

    5.0

    3 reviews

    Dined on 9 May 2022

    overall5food4service5ambience5

    Friendly staff, tasty food and a great feel to the place. Highly recommended.

    Report
18. EB

    EllenB

    Hampshire

    1 review

    5.0

    1 review

    Dined on 8 May 2022

    overall5food5service5ambience4

    Lovely evening, waiters welcoming and very helpful. Great evening

    Report
19. MC

    MaxC

    Shropshire

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience5

    We had hoped to stay overnight but The Mermaid was full so we ended up booking a evening meal. The food was excellent and the staff, all of them including at the bar could not of done more to ensure we had a very pleasant evening. We would highly recommend the venue. Will try and book earlier on our next trip back to England.

    Report
20. a

    alanm

    East Sussex

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience5

    The food was excellent. The service was attentive with out being intrusive. If it were my local I would definitely be a regular..but I live in London and my wife and I were just visiting Rye.

    Report
21. RR

    RossR

    Surrey

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience5

    Beautiful building with bags of history, friendly staff and tasty food. Would thoroughly recommend for a dinner or a stay.

    Report
22. d

    dannie

    Lincolnshire

    1 review

    3.0

    1 review

    Dined on 30 April 2022

    overall3food2service4ambience4

    I found the food to be lacking in taste, I have eaten here before and enjoyed the food but on this occasion I found the food bland

    Report
23. CK

    ClareK

    Brighton

    9 reviews

    5.0

    9 reviews

    Dined on 25 April 2022

    overall5food5service5ambience5

    Excellent service and delicious food, beautifully presented

    Report
24. K

    Katkev18

    East Sussex

    1 review

    5.0

    1 review

    Dined on 25 April 2022

    overall5food5service5ambience5

    Amazing dinning experience, the service was also amazing

    Report
25. F

    Foodie

    1 review

    5.0

    1 review

    Dined on 23 April 2022

    overall5food5service5ambience5

    The ambience was nice and it was lovely to not have background musak which is so prevalent and intrusive these days. Delicious food and friendly and welcoming staff.

    Report
26. TN

    TheresaN

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on 23 April 2022

    overall5food5service5ambience5

    The building is beautiful. The staff helpful and friendly. Service first class. The food was excellent. Real traditional fine dining made the evening special. Would thoroughly recommend The Mermaid .

    Report
27. EC

    ElaineC

    1 review

    5.0

    1 review

    Dined on 18 April 2022

    overall5food5service5ambience4

    Fabulous setting. Staff were attentive and professional. The food exceeded all expectations, with every member of our party delighted with their food. It was exceptionally well cooked. The whole evening and experience was excellent.

    Report
28. DL

    DianeL

    East Sussex

    1 review

    5.0

    1 review

    Dined on 17 April 2022

    overall5food5service5ambience5

    Welcoming,we had a lovely Easter sunday lunch Friendly staff .lovely out side space A very quaint & popular place to visit whilst in Rye .

    Report
29. TP

    TimP

    Dorset

    1 review

    4.0

    1 review

    Dined on 17 April 2022

    overall4food4service4ambience5

    Had Sunday lunch, everything cooked well and generous portions. Reasonable price considering food, location and ambiance.

    Report
30. SL

    StuartL

    1 review

    5.0

    1 review

    Dined on 16 April 2022

    overall5food5service5ambience5

    Suoerb. Enjoy lunch here everytime we vusit Rye. I would advise booking. Gets very busy.

    Report
31. AE

    AnneE

    London

    1 review

    4.0

    1 review

    Dined on 15 April 2022

    overall4food4service4ambience4

    Historic hotel. Fine dining. Food not perfect but OK. Service good but pour your own wine. Overall an enjoyable experience.

    Report
32. JB

    JackiB

    Cambridge

    1 review

    5.0

    1 review

    Dined on 11 April 2022

    overall5food4service5ambience5

    Excellent ambiance and very attentive staff. Innovative menu. Shame that only option of potatoes had to be cold potato salad though. . Wld much preferred plain boiled and butter.

    Report
33. PJ

    PJouttolunch

    Kent

    18 reviews

    5.0

    18 reviews

    Dined on 10 April 2022

    overall5food5service5ambience5

    Went for Sunday lunch. Good roast - huge portion. Good wine list esp for French wines. All reasonably priced. Service was excellent and very attentive and polite. Beautiful old beamed building and very atmospheric dining room. Great for a special occasion but people also there just for a casual lunch. Best to book in advance as it’s also a hotel and a popular venue. Limited parking but lots of car parking a few minutes walk away.

    Report
34. EP

    ElisaP

    1 review

    5.0

    1 review

    Dined on 10 April 2022

    overall5food5service5ambience5

    Super place to have lunch dinner or anything. I love the atmosphere and the staff is super nice. When I am in Ryue is a must-stop.

    Report
35. CF

    CatherineF

    1 review

    5.0

    1 review

    Dined on 8 April 2022

    overall5food5service5ambience5

    Was slightly worried about dining here as reviews are hit and miss but our food was phenomenal. We both had the beef cheek and it was outstanding. Pudding was also huge and delicious. Would definitely recommend.

    Report
36. MF

    MichaelF

    Hertfordshire

    3 reviews

    1.0

    3 reviews

    Dined on 3 April 2022

    overall1food1service1ambience1

    I strongly advise reading the critical reviews about this location, before making a booking. The sarcastic replies from the "manager" indicate that "hospitality" and "service" are not part of the owner's trading policy. We experienced the rejection of a complaint about food quality that has been reported before. Not recommended - plenty of alternatives available!

    The Mermaid InnResponded on 6 April 2022As ever food is a matter of taste. Rye has so many choices for dining out, we would be very happy to offer guidance. We enjoyed reading this review today....."Excellent hotel with character. All rooms are unique. Food very good with top class service."

    Report
37. OT

    OpenTable Diner

    East Sussex

    1 review

    5.0

    1 review

    Dined on 29 March 2022

    overall5food5service5ambience5

    Excellent food as always … Except i have to say I was a little disappointed with my starter of monkfish ,I made my wife laugh when I told her it tasted like a rock pool and would have been nicer with a little more of the fish . Having said this the rest of the meal was delicious and beautifully presented . We were served by Brendon and Katrina who were both very friendly and polite . We have been before and won’t hesitate to come again . Thank you

    Report
38. PA

    PhilA

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on 28 March 2022

    overall5food5service5ambience5

    We were last in the Mermaid 10 years ago and delighted to see that high standards have been upheld

    Report
39. JH

    JanenH

    London

    5 reviews

    vip
    4.0

    5 reviews

    Dined on 27 March 2022

    overall4food5service5ambience3

    We went for a mother's day treat. The interior seems a bit dated but maybe that the theme. Not my taste and no music so no ambiance really. The menu had sandwiches etc on for lunch, but thankfully it was a Sunday and so we could have a Sunday roast. We chose lamb and it was delicious. Even my 5 year old cleared his plate. Amazing food. Staff were friendly and helpful. We enjoyed our experience.

    Report
40. SB

    SimonB

    1 review

    4.0

    1 review

    Dined on 26 March 2022

    overall4food4service5ambience5

    We arrived and were seated in a great place overlooking the rear courtyard. Beautiful dining room. I had the monkfish starter which was cooked really well but the rest of the flavours were not for me. My husband had the mushroom starter and he really enjoyed it, slightly larger portion next time. I then had the haddock which was delicious and my husband had the rabbit which he also enjoyed. The wine sommelier was knowledgeable and we enjoyed a bottle of white. It is pricey for the size of portions but this hasn’t put me off and I would recommend and I will visit again.

    Report