This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

The Mermaid Inn

4.4
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530 reviews
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£26 to £40
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British
Dine in the AA 2 Rosette Linen Fold Panelled Restaurant, where you can enjoy the ambience of the large restaurant, the cosiness of The Dr Syn Dining Room or the privacy of the Boardroom for your evening meal, lunch and breakfast.

Head Chef Ben Fisher is focused on using quality, seasonal, local ingredients and cooking them perfectly. He has a broad range of experience having worked in Michelin Star restaurants such as Fischer’s Restaurant in Baslow, The French Laundry in California, Tom Aikens Restaurant in London and worked with Thomas Keller at Harrods. and is able to adapt to the requirements of the guest and the occasion.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 530 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.5
service
4.5
ambience
4.2
value
Noise · Moderate
92% of people would recommend it to a friend
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ZM
ZoeM
London
2 reviews
Dined 3 days ago
Overall5food5service5ambience4

Food was very nice, service was excellent. Very enjoyable meal.

GD
GmcDMBE
Kent
12 reviews
Dined 3 days ago
Overall3food2service3ambience4

The lunch menu, because of Covid, was the bar menu. It is advertised on the website nevertheless we thought it somewhat ho hum. For me the quality of the ploughman’s was not really up to scratch, far too many gherkins and silver skin onions. No flavour in the scotch egg.

The Mermaid Inn
Responded a day ago

Thank you for your review. We will share your comments with the Head Chef......food as ever is a matter of personal taste....

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N
Nebe
1 review
Dined 5 days ago
Overall4food4service4ambience5

Limited choice but guess due to COVID. Food was lovely but did think a bit over priced.

Would recommend thou

GJ
GeorgeJ
East Sussex
1 review
Dined 5 days ago
Overall5food5service5ambience5

Lunchtime bar menu limited but we chose four different options which were all thoroughly enjoyed. All the staff were pleasant and attentive.

LP
LadyPensmith1
London
5 reviews
Dined on 21 September 2020
Overall2food2service3ambience3

A cheerful service from helpful young staff with a nice ambience in a historic building. However, the food, though fairly generous in portion size, did not really measure up to the setting or the price. The pork terrine was too hefty without a tangy sauce or chutney and came with an indifferent salad and dry overdone toast. The sea bass was too salty on a stodgy risotto base (overwhelmed the fish) and I'm unsure about choosing cashews with it. Big portion of extra veg but too al dente. I think a little more thought needed on food combinations and flavours. Also the wine list was confusing to sort out whites from reds for a decent glass. I didn't go for pudding but the peppermint tea and petits fours were nice!

The Mermaid Inn
Responded 6 days ago

Thank you for your review. The Wine List is differentiated by the Country / Region from which the wine is sourced. Each of the wines has a description of the flavours . All of our Restaurant staff would have been able to help you with your wine choices to obtain a "decent glass". Food as ever is a matter of taste.

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BE
BECCA
East Sussex
1 review
Dined on 21 September 2020
Overall4food4service4ambience3

Really nice food- You have to order off set menu in restaurant. Everything very tasty. Service good, staff friendly. Just fell down a little when get to getting the bill - we just went and paid at the till on way out. Only thing - lacked atmosphere, as a few tables had lone diners, so just was not any noise in there at all!

RF
RachelF
Kent
1 review
Dined on 20 September 2020
Overall5food5service5ambience5

Excellent all round as always, drinks outside in the sunshine before lunch perfect 👌

DJ
DavidJ
Warwickshire
1 review
Dined on 19 September 2020
Overall5food5service5ambience5

Good food, friendly staff- all round good experience.

H
Hazzab
Lincolnshire
2 reviews
Dined on 16 September 2020
Overall5food5service5ambience5

Excellent food - “only” serving bar menu at lunchtime when we went, but it was still incredible and easily the best pub food we’ve ever had. The decor and atmosphere is amazing!

SM
SusanM
East Sussex
1 review
Dined on 15 September 2020
Overall5food5service5ambience5

We found the staff very friendly and helpful. The food was excellent and was much enjoyed by my husband and I.

LW
LisaW
Kent
2 reviews
Dined on 14 September 2020
Overall4food4service3ambience4

Beautiful old building, lovely cooked food. Very pleased with our meal
Nest time we plan to stay over as well.

LJ
LilyJ
London
1 review
Dined on 14 September 2020
Overall4food4service4ambience5

Really amazing historic building and very tasty food. Could maybe have a bigger menu for more choices but quality of food was very good as was the service

JH
JanH
Kent
5 reviews
Dined on 13 September 2020
Overall4food4service5ambience3

The meal was good as expected and staff courteous but we were disappointed not to be in the main dining room as we booked weeks before so didn't really feel the Mermaid ambience that's advertised probably due to Covid restrictions but felt a little like the poor relations. Don't think we would not return as many other excellent places to eat.

TR
TimR
East Sussex
1 review
Dined on 11 September 2020
Overall5food5service5ambience5

An excellent, and historic, pub and restuarant. The food was beautiful and very good value.

LP
LornaP
Shropshire
1 review
Dined on 10 September 2020
Overall3food4service4ambience3

The dinning room was very atmospheric but distracting as placed near kitchen. The food was really good.

K
Katenick
Berkshire
1 review
Dined on 9 September 2020
Overall5food5service5ambience5

Lovely totally recommend food was wonderful and good value for money

SB
vipStephenB
London
15 reviews
Dined on 9 September 2020
Overall4food4service5ambience5

Very pleasant lunch - we had the fish and chips and i have to say that the fish was about as good as it gets in terms of freshness and flavour. Amazing ambiance and the staff could not do enough to help us.

RL
RachelLouise
East Sussex
1 review
Dined on 8 September 2020
Overall5food5service5ambience5

Our experience was perfect from arrival to leaving. We were met with a warm welcome and received brilliant service even though we had a late evening sitting. Nothing was too much trouble.

The surroundings were charming and the drinks menu impressive. Our food was exceptional and arrived hot.

If more than five stars could have been given, I would have definitely given more. A wonderful evening.

L
Lynn
Kent
4 reviews
Dined on 8 September 2020
Overall5food5service5ambience5

Most relaxing evening. My sea bass dinner was the most delicious I have tasted in a long time, quite unique flavours. The staff were very attentive and service excellent. Can highly recommend.

SM
SteveM
East Sussex
1 review
Dined on 7 September 2020
Overall4food3service5ambience5

Ambience brilliant lunch menu basic needed more variety

The Mermaid Inn
Responded on 10 September 2020

Thank you for your review. The Mermaid is a unique building, rebuilt in 1420. We share your frustration with the menu, but the Covid Guidelines to which we strictly adhere to, severely limit the scope and nature of our menu.

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D
Deborah
London
1 review
Dined on 7 September 2020
Overall5food5service5ambience4

Tasty food, outstanding service, beautiful building and very good beer!

JM
JaneM
Kent
2 reviews
Dined on 4 September 2020
Overall4food4service5ambience5

Fish portions could be bigger Chips no better than McDonalds. Lunch menu very limited

PC
PeterC
1 review
Dined on 2 September 2020
Overall4food4service3ambience3

Food very good and overall good value. The staff were friendly and helpful but some of the staff on our visit were obviously inexperienced but again they tried hard and were very polite. I would certainly go again and would recommend the restaurant to friends and family.

GS
GaynorS
London
4 reviews
Dined on 2 September 2020
Overall5food5service5ambience4

Some of the most delirious food we've eaten in a hotel. Well worth the money. The service was excellent in these trying times, the staff were incredibly hard working and pleasant.

A
Annastef
1 review
Dined on 2 September 2020
Overall5food5service5ambience5

The Mermaid required us to wear face masks when walking around the building, but not while at the table. All the staff either wore face masks or plastic face shields - this made us feel very safe and was much appreciated.

The food was delicious - we both had the fish and chips which was cooked to perfection. The service from all the staff was perfect and polite.

Thank you to all at the Mermaid for making us feel so welcome in these strange days.

We'll be back!!

PS
PhilipS
London
6 reviews
Dined on 30 August 2020
Overall5food5service5ambience5

Super all around - in particular, an extremely beautiful and historic building. On the inside, one of the best looking pubs on the inside.

KC
KellyC
Brighton
3 reviews
Dined on 29 August 2020
Overall4food4service5ambience4

A wonderful experience, lovely historic building with beautiful dining rooms and bar areas for drinking. Food was lovely and service was top notch. The only thing that was slightly odd was that the dining room that we were in was extremely hot unfortunately for some reason and although the staff opened the window it was still uncomfortably warm, the other diners also mentioned it to the staff so it was not just us having a hot flush and we did leave earlier than perhaps we would of otherwise.

s
samh
Kent
1 review
Dined on 29 August 2020
Overall5food5service5ambience5

The mermaid inn is a super place to stay or have dinner the food was very very good

JC
JohnC
London
4 reviews
Dined on 29 August 2020
Overall5food5service5ambience5

This Inn has been lovingly restored and maintained. Thee us so much to find out about it’s history! The management and the the staff are young and friendly the the menu us a bit limited (due to the virus) particularly at lunch time but even then the quality is excellent ! The fish and chips were beautifully cooked and the ploughman’s is very special ! We felt wel one and safe.

KC
KarenC
East Sussex
1 review
Dined on 28 August 2020
Overall5food5service5ambience5

Great place to stay and dine! Would recommend. Very quaint

KC
KandCo
Bedfordshire
3 reviews
Dined on 27 August 2020
Overall2food3service3ambience1

We picked the mermaid for dinner as it’s one of the ‘must visit’ places in Rye.
However the room we were seated in had no ambience and was so quiet people seemed not to be talking because of this. Needs low background music. It was also quite stuffy.
Felt the fillet of beef, which was delicious, should have had more accompaniments.
Overall a little disappointing.

LL
LesleyL
East Sussex
1 review
Dined on 27 August 2020
Overall5food5service5ambience5

The waiter that served us last Thursday afternoon inside (I forgot his name sorry) is brilliant, lovely to talk too and very down to earth, and gave me and my boyfriend recommendations where to visit. Food was outstanding, and inside the pub is beautiful

SS
SSPP
London
1 review
Dined on 26 August 2020
Overall5food5service5ambience5

Excellent service & food. Would definitely recommend this place.

JO
JOANB
London
2 reviews
Dined on 26 August 2020
Overall4food4service5ambience5

Although there was a limited menu the food was very tasty. The staff were without exception friendly and helpful. I just wish I lived nearer so we could come more often

TC
TinaC
1 review
Dined on 26 August 2020
Overall3food2service5ambience4

Staff were lovely, the food was quite nice but didn’t really fit the formalities of the room

The Mermaid Inn
Responded on 30 August 2020

Thank you for your review. Our menu at present is limited by the Covid 19 Guidelines, which leaves all of us frustrated.

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FS
FrederickS
1 review
Dined on 24 August 2020
Overall3food3service3ambience3

Nice place to eat. Good service. Food is tasty. Drinks too.

SP
SimonP
Brighton
3 reviews
Dined on 22 August 2020
Overall5food5service5ambience5

Great dinner in lovely, peaceful, historic surroundings. The food was really excellent and the staff were lovely.

CM
CMac
East Sussex
1 review
Dined on 22 August 2020
Overall4food5service4ambience5

Lovely meal, great setting. Ice cream was overpriced but otherwise great.

RB
RogerB
Kent
1 review
Dined on 22 August 2020
Overall1food1service1ambience3

Very poor menu for restaurant. Service was very slow. So slow we did not opt for our usual sweet and coffee. As a frequent visitor to the Mermaid we were extremely disappointed with this visit.
Restaurant menu was in fact the ‘bar menu’ and has not changed since reopening. Other than the fish and chips everything came in a bun. Not what you would expect from a hotel restaurant

The Mermaid Inn
Responded on 25 August 2020

Thank you for your review. At present due to the Covid 19 Restrictions on how we work, we can only offer a limited Dinner Menu and are unable to offer a Lunch Menu. Hence we offer a Bar Menu at Lunch time. The limitations also mean that service is slower as the role is now far more time consuming. We ask that our guests bear with us at this time when staff are having to work such constraints. We too are frustrated.

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AC
AlisonC
Hertfordshire
3 reviews
Dined on 21 August 2020
Overall5food5service5ambience5

We had a lovely dinner at the Mermaid Inn the food was delicious and the staff were very attentive.
The hotel is full of character and it had a very relaxing atmosphere.
Highly recommend a visit 👌

FAQs

The Mermaid Inn is rated 4.4 stars by 530 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.