Very nice food and nice place to have lunch in a relaxed atmosphere
We had lunch on Tuesday
It was a horrible wet day. But the ambience of Oaksmere was welcoming and Friendly
The meal was delicious. Keep it up
The best Sunday dinner I have had in a very long time . Cooked to perfection and attentive staff . Will most definitely be going back there soon
As my husband has a number of dietary issues I rang the hotel and requested a menu for the evening we were visiting. This was sent through immediately and we selected suitable dishes and forwarded via email with requests for certain ingredients to be omitted.
We enjoyed a lovely evening in great surroundings with great food, with everything just as we requested.
This was the 2nd time we have had a business lunch here and once again it was impressive.
The venue is stunning, food amazing and staff helpful and engaging. I will look forward to my next visit and plan to take my family as well as using the venue for business lunches.
Old house, delightfully and tastefully modernised in spreading grounds, with interesting topiary.
The staff were all fantastic, very charming and helpful
The food was excellent. The Market Menu is very good value.
My friends and I very much enjoyed our visit, no will definitely come back.
Very pleasant, good food and service.
I simply cannot fault The Oaksmere, we've been a few times now but this was the first time we'd had the Sunday roast, absolutely scrummy and at £20/head for two courses, excellent value. Helpful courteous staff and a lovely ambiance, what better way to pass a Sunday lunchtime.
The food was ok, but lacked that wow, that one is looking for when paying these prices. Similarly the service was a bit laid back, slow and unprofessional for such a lovely venue.
We had the most wonderful lunch for 13 of us to celebrate a family birthday on Sunday. The food was delicious and the service impeccable, all in beautiful surroundings. Would highly recommend!
It’s a lovely place and the service could not be faulted. Sadly the food was a big let down for us. The steak had sat way to long under warming lamps so was served completely dried out. The starters were great. This was our experience on the night.
Went for a meal with my boyfriend in the restaurant for an evening meal, the service was absolutely fantastic, all the staff were friendly and attentive. Would definitely recommend if you’re looking for a nice place to eat to celebrate a speacial occasion.
Wonderful food and very attentive service, a very enjoyable experience
As always, great service and superb food. A gem on the Suffolk / Norfolk border.
Everything was perfect, it was lunchtime and only about 10 customers so had undivided attention of staff. Probably a lot different that evening as they had over a 100 bookings !
Lovely place but disappointed as main meal and service did'nt match the ambiance of the restaurant. A bit of obscene language and shouting coming from the kitchen did'nt help either.
Chose the Oaksmere for my husbands birthday lunch.. though the food was quite good we found the service slightly lacking. The cutlery was not very clean and the floor had crumbs on it.
One of the specials was off the menu , we were informed of this when we were shown to our table.
My husband ordered the Blythburg pork only to be told there was none!
We will not be returning
Staff were lovely and nothing was too much trouble, we stayed for the roast on the Sunday before we left and I can honestly say it was in the of the nicest roast dinners I’ve ever had!!!!!!
The Oaksmere dining space has a modern, boutique, European feel to it.
The service has got much better since the new management team took over
The new chef has made a huge difference to consistently producing very good food.
All the meat is local, well hung and you can see the beef hanging.
A great place for a casual or a special meal out
Very disappointing evening!
Cocktail bar OK, bar tender kept changing the music, very annoying!!!
Attention to detail very lacking!
Very expensive for what we had!
Quality of food poor!
Won't be going back
Only visited for lunch..Food was good and service reasonable.
But why all the high seats and tables. Fine for perching but not as relaxing as a table.
Would have eaten in the restuarant but it was empty and had no atmosphere.
Exceptional setting and decor with the food to match.
Fantastic meal and service, staff couldn’t of been more helpful and nice, food was just fantastic and so much to choose from
Good food, Great service, very enjoyable business lunch.
Slow service but good meal
Our wedding anniversary
We had a superb Sunday lunch, food absolutely fantastic. Only negative, and it was a big one, was the pre lunch drinks in the bar. The barman was rude and did not know how to serve drinks! A G&t with the whole tonic poured by him without asking, orange wedges added without asking and a sparkling water served in a hot glass!
Lovely building/restaurant. Good location.? People friendly. Good ambience. Lovely meal.
The venue was stunning and the service was good. Although they did not ask how the food was after we had started eating or I would have let them know? Unfortunately my meal was very disappointing. I ordered the burger, as I didn’t really feel like anything else on the menu. The actual burger patty was hard, which I assume is from overcooking. I wish I choosen the fillet, as my partners meal was amazing. We drove half an hour to get to the restaurant and I don’t think I would bother again.
I feel that an evening of my life was wasted going here on this occasion so yes I will review! Firstly nobody around to greet us, had to wander about before someone appeared. No offer to take my coat, very poor show for this kind of establishment! Then dined in a smoke filled restaurant where smoke was not going up the chimney of the wood burner you could see it drifting out, so much that my hair and clothing smelled like I’d been to a bonfire! My eyes were stinging. We complained and were told this happens often and was to do with the kitchen fans drawing the smoke through so you think why keep lighting it then if you can’t sort it! Starter of beetroot risotto was the best bit, very nice. Mediocre fillet, felt the effort and skill not really in the dish, had much better. And finally the most comical yet disappointing dessert I’ve ever had. A banana wrapped in pastry, completely tasteless! Dry granola alongside a bland, pale sausage looking thing that looked like your child had rolled it up in play doh! How it made it onto the menu I do not know!! I have been before two or three times with my family in last 12 months and really enjoyed it so was very very disappointed :( at least it was only the two of us this time thank goodness!
Stunning setting and beautiful new expansion in the restaurant, really great staff too
The oaksmere is so beautiful! Can’t fault any of it. Will definitely be coming back soon!
Dinner was ok, I stood waiting to be seated for almost 5 minutes before anyone noticed I was there. I was then served bread before my guest arrived rather than waiting. Asked if I wanted to choose for my guest, erm no, maybe just wait! Starter portion was very small but yet main course of risotto was sizeable. To the point I couldn’t finish it. It was a bit soupy in texture and didn’t have the texture of a traditional risotto in my opinion, anyway. I had lunch there a couple of months ago and the service and food was far better then. It is a beautiful venue which has had a lot of investment. The service could be better and why read out 3/4 special options and expect people (and the staff evidently!) to remember, perhaps a printed sheet would help all concerned.
A lovely meal, the staff were very good, a pleasant evening
Lovely evening! Delicious food, wine impeccable as always. Yum.
Great food and drink , special occasion level pricing for us but worth it once in a while
First visit to this restaurant and I'm sure it won't be our last! Service and food were both excellent. None of our party of seven had a starter, there was a good choice of mains although the vegetarian option was limited to a couple of choices, however, the risotto that was chosen was delicious. The deserts were lovely as was the tea/coffee and petite fours!
Staff were attentive without being over fussy which was perfect.
Food and service was really good. Service attentive - they made you feel special. Nice place.
Restaurant was modern with comfortable seating.Good choices on menu especially if you are a steak enthusiast.I went for the Turbot as I love fish,Husband had Sirloin.Both were beautifully cooked.
Managed to find room for a dessert,again excellent.All added up to a great birthday,even had “Happy Birthday “ sung to me by restaurant staff and given a selection of homemade chocolates .
The Oaksmere is a beautiful building, quite tastefully restored set in lovely gardens. I wish it was better as it could be a local gem and I would love to go there for special occasions. It's let down by customer service and unremarkable food. There was no barman, then he appeared and slowly served four people, then he disappeared while pouring my husband's pint. My husband pointed out it was flat and the barman said yeah, it's not on draft so I had to pour it from a bottle. No apology. It was pretty empty - I've been here before when they've forgotten food: it's like you don't exist, or you're just getting in the way of some other mysterious thing they're doing. The restaurant was empty playing boring pop songs. Waiters were very polite, efficient and pleasant - I had no problem tipping them. Our food - I had monkfish, my husband had lamb - was bland and expensive, £20 a head. It was just really disappointing and ended up with the wine and bland pudding costing us nearly £100. And it was our 20th wedding anniversary. I review hotels for a living (which is why I never usually write reviews online) and I feel customer relationships make all the difference between a good and disappointing experience, although good food would help (maybe if we'd ordered burgers we'd be happier). If staff were a bit more genuine and friendly, you could forgive everything else. I don't think it's their fault, it's usually poor management or they're being paid really badly and not respected. The attitude of the staff always comes from the top. It's very snotty for what it is: lots of money but no sense. I prefer The Queen's Head in Eye - it's honest, good value and much better food.