The Packhorse Inn

4.4
293 reviews
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£26 to £40
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English
Top tags:
  • Special Occasions
  • Lunch
  • Worth the Drive
The Packhorse Inn is located in Newmarket, one of the most exciting towns in Suffolk. At The Packhorse Inn you will experience a traditional pub at the heart of the community, as well as a five star AA dining and hotel guest experience.

Featuring stylish en-suite bedroom accommodation with eight rooms, exceptional service and friendly atmosphere, The Packhorse Inn has an award winning edge.

With the world famous Newmarket Racecourse, gallops and stables on its doorstep, expect to bump into a jockey or two while visiting! Enjoy breakfast, lunch and dinner, available seven days a week.
What 293 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.5
ambience
4.0
value
Noise · Moderate
93% of people would recommend it to a friend
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EW
Norfolk
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Having been here for a Christmas work meal I was excited to try it again and it did not disappoint. The meal was faultless, the service good, and the ambience lovely.

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JL
Worcestershire
1 review
Dined 3 days ago
Overall 3food 3service 2ambience 5

Ambience great. Service very slow. Portion sizes ridiculously ( some would say cynically) small.
Overall not good value.

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RK
Central Coast
1 review
Dined 6 days ago
Overall 4food 4service 4ambience 4

Comfortable, spacious, great food-just right for a special lunch occasion.

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GS
San Francisco
1 review
Dined on 8 January 2019
Overall 4food 4service 4ambience 4

A delightful experience.
I'm sure that we shall visit again in the near future.
Sited in a lovely village with picturesque surroundings.

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MH
Norfolk
1 review
Dined on 6 January 2019
Overall 4food 4service 4ambience 4

Excellent service nothing too much wouldn't hesitate to return or recommend.

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t
London
1 review
Dined on 6 January 2019
Overall 5food 4service 5ambience 5

Second time here and really enjoyed it both times. The food is delicious and the service is friendly and attentive without being obsequious or fussy. Care is taken to ensure that all diners are comfortable and you are given the impression that notbhing is too much trouble.

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D
Cambridge
4 reviews
Dined on 5 January 2019
Overall 2food 2service 2ambience 5

Ignored on arrival - Sat at bar for 45mins no menu , no greeting from FOH , ordered and got smallest starter ever , although it was only Beetroot it was “rationed “ as if it were
bars of gold - Steak arrived with one huge carrot and small cup of over cooked hard tasteless chips
I complained as my wife and I + friends have spent hundreds of pounds in this restaurant - front of house disagreed with complaints argued about Carrot and fries , no apology offered /gave Free cheese course ( my wife does not eat dairy ) Bill with wine well over £100 ( for two)
Restaurant busy as always don’t believe complacent staff care if we come back or not
Very disappointed

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t
Essex
2 reviews
Dined on 5 January 2019
Overall 4food 4service 5ambience 4

As usual the food was excellent, all perfectly cooked and presented. Very friendly staff. We eat here at least once a month. The menu is due for a change as many of the courses have been static for month's. The fish and game cooking is superb. The ginger custard pudding has a slightly strange aftertaste.

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SW
Cambridge
2 reviews
Dined on 2 January 2019
Overall 5food 5service 5ambience 5

Anazing food, good service and lovely atmosphere highly recommend a visit!!

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R
London
2 reviews
Dined on 30 December 2018
Overall 4food 5service 4ambience 4

Being ex residents of Moulton it is always a pleasure to come back, perhaps we would not have moved had the Pack Horse been open !! in our time it was the Queens Head.

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AM
Norfolk
3 reviews
Dined on 22 December 2018
Overall 5food 5service 5ambience 5

Outstanding as always! We always love it here, and it was a lovely evening.

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g
London
1 review
Dined on 16 December 2018
Overall 4food 3service 3ambience 4

Lovely restaurant of decor and cosy.
However, took ages for anyone to come take our order and felt abit forgotten about as didn't even get eye contact from anyone to even say “we know your there”.
Once waitor came, he was nice and helpful and the complimentary nibbles are a really nice touch.
Food came very fast. I had the lamb roast and was disappointed with it as I had asked for well done meat as the waitor told me was no problem.. I couldn’t be bothered to send it back because my husband was already eaten. And I couldn’t eat it much anyway as was all small scrappy fatty cuttings.
Veg and potatoes nice and presented lovely however gravy was awful. It was bitter and very watery. It ruined my Yorkshire pudding as it made it soggy and bitter.
Brioche pudding was incredible and wish I just had that two times over to be honest.
Overall nice but wouldn’t rush back for a Sunday lunch. Hasn’t put me off going back.

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BP
Cambridge
1 review
Dined on 16 December 2018
Overall 5food 5service 5ambience 5

Great food, nice atmosphere, enjoyed Sunday lunch here very much.

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MP
1 review
Dined on 16 December 2018
Overall 5food 5service 5ambience 5

Fabulous food and amazing service. They really looked after us and our friend who is in a wheel chair with specific requirements. We were thoroughly impressed and absolutely adored the food

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d
1 review
Dined on 10 December 2018
Overall 4food 5service 4ambience 4

The Packhorse has a lovely atmosphere. The food is extremely good and the whole place feels friendly and comfortable.

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s
London
1 review
Dined on 6 December 2018
Overall 1food 1service 3ambience 5

Great place with lots of atmosphere and potential but expensive, poor food and very often very slow service. Would not recommend it.

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J
London
2 reviews
Dined on 2 December 2018
Overall 4food 5service 5ambience 4

Quite Expensive for a regular Sunday lunch but very good quality food which was delicious

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AB
London
2 reviews
Dined on 2 December 2018
Overall 5food 5service 5ambience 5

Friendly, prompt greeting; all staff members helpful, efficient and delightful; orders taken in good time; efficient delivery of drinks and food; complimentary homemade bread (the mushroom bread was to die for); good wine selection. Everything worked like clockwork but it was not in the least clinical. Wholeheartedly recommend.

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CR
Gloucestershire
1 review
Dined on 30 November 2018
Overall 5food 5service 5ambience 5

An excellent meal, brilliantly prepared. Thank you

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RO
Norfolk
1 review
Dined on 26 November 2018
Overall 5food 5service 5ambience 5

Splendid lunch. I really must make the effort to visit more often. Favourite restaurant by far.

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a
London
1 review
Dined on 18 November 2018
Overall 4food 4service 4ambience 4

Great lunch, lovely service and will definitely come again

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CR
Norfolk
2 reviews
Dined on 16 November 2018
Overall 5food 5service 5ambience 5

As always the staff were welcoming and we were expected. We were given a great table next to the fire and were not hurried into ordering, having decided to have a drink at the bar first.

The food was delicious as usual. My Jimmy's farm pork belly had just the right amount of stickiness and crunch and the meal was filling without being over the top. A great venue and lovely staff.

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TH
Norfolk
1 review
Dined on 10 November 2018
Overall 5food 5service 5ambience 4

Food was amazing, as was the service.
It was quite expensive but worth it.

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BS
London
1 review
Dined on 6 November 2018
Overall 5food 5service 5ambience 5

Tremendous dinner arranged rather last minute. Enjoyed a drink in good bar atmosphere and then had tremendous supper and enjoyed some locally sourced meat.

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SS
Oxford
3 reviews
Dined on 28 October 2018
Overall 5food 5service 5ambience 5

Visited The Packhorse for family Sunday lunch .... fantastic find... warm welcoming and tastefully decorated. On being shown to our table our lovely waiter ‘Ollie’ couldn’t do enough to make sure we had everything we needed. Three of us opted for the roast beef and one the roast pork... all lunches were of good portion sizes and served up hot! .... this was our first visit but hopefully not our last. Would defiantly recommend to others. Wonderful customer service and again overall experience.

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R
Norfolk
1 review
Dined on 26 October 2018
Overall 4food 4service 3ambience 3

The chips were undercooked and the bread and butter pudding was far too sweet but I have to say the rest of the food was phenomenally good and the free bread starter was a lively touch

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GL
London
5 reviews
Dined on 26 October 2018
Overall 4food 4service 4ambience 5

Really lovely meal my only criticism would be that the restaurant was a bit chilly for my liking!!

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NM
Manchester
2 reviews
Dined on 21 October 2018
Overall 5food 5service 5ambience 5

Fantastic place to dine loved it , would we go again yes yes yes

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BA
1 review
Dined on 20 October 2018
Overall 5food 5service 5ambience 5

We were pleasantly surprised - everything was perfect - great tasty food and great service - a real treat! Will definetely be going back.

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NC
Berkshire
1 review
Dined on 19 October 2018
Overall 2food 1service 3ambience 3

Nice venue but the sandwiches were poor. Awful bread and steak was tasteless almost like it had been cooked once sometime earlier then possibly reheated although was cold anyway. Horrible "coleslaw" garnish too. The fries were cold and not freshly cooked. Will not eat there again. Very disappointing following my visit two years ago

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JH
1 review
Dined on 14 October 2018
Overall 5food 5service 5ambience 5

Everything was simply perfect. The staff were friendly, professional and helpful at all times. Clearly very busy but we never felt rushed or under pressure to decide on our courses quickly. The Ghostship beer was lovely and fresh and the busy bustling atmosphere was just great. Food was incredible and you could see each dish had been constructed with care and attention. Would like to have seen the rooms and would certainly consider for a valentines night dinner or new years eve meal.

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RD
Norfolk
1 review
Dined on 13 October 2018
Overall 4food 4service 4ambience 4

Excellent service, good quality food. Menu a little limited but made up for by quality. Don’t like being charged separately for veg under a label of sides. Would certainly eat there again but price point makes it a special occasion venue.

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PM
Norfolk
2 reviews
Dined on 12 October 2018
Overall 4food 4service 4ambience 4

We dined a little earlier than usual on our way back from Newmarket races to Bury St Edmunds area. There was a noisy creaming child in the bar area; something that seems acceptable these days, but never to me at any hour of the day where adults are paying good money for an enjoyable experience. However, the dining experience was very good with quality food, very well presented. As we were leaving, the bar and restaurant was filling and there was a buzz about the place. Next time we will book a little later in the evening.

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KC
London
3 reviews
Dined on 7 October 2018
Overall 2food 2service 3ambience 3

My starter was unpleasant in places due to gritty salad leaves and it was a very minuscule portion of beetroot salad. Other people said their meals were OK But no one thought the meal was worth what we paid, which was over £200 for 5 of us. Only 3 had starters and 4 had desserts. We did however have 2 bottles of wine. It was Sunday lunch and although the meat was fine and plentiful there really wasn’t enough veg. Carrots are cheap enough that you could have more than a single longitudinal slice of one on the plate! Sorry, wouldn’t go again.

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DR
London
5 reviews
Dined on 7 October 2018
Overall 5food 5service 5ambience 5

Five of us including a 9 year old went for Sunday lunch. We had a warm, friendly reception and speedy service at the bar for our pre-meal drinks. Our table was in a busy part of the restaurant but not noisy. Service was excellent through the meal. All of us chose the roast beef and it was fine meat superbly cooked. The roast potatoes and vegetables were good. The Yorkshire pub was a little over cooked, for some tastes. We could only manage to share desserts, and they were very good too. Overall a delightful Sunday lunch in a beautiful location. We will definitely go again.

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SF
Cambridge
2 reviews
Dined on 30 September 2018
Overall 5food 5service 4ambience 4

A delicious lunch in lovely surroundings. Highly recommend 👍

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MH
1 review
Dined on 28 September 2018
Overall 4food 4service 4ambience 4

We had a lovely stay at the Packhorse Inn, my husband and I stayed for 2 nights over a race weekend. One night for our anniversary and the second night we were joined by friends who booked another two rooms. The price was £195 for room only, which although it was a beautiful setting, a lovely old stable block and well proportioned and set out rooms, it is a bit pricey. Breakfast was an added cost, everything was extra, including the coffee, orange juice and toast. Our friends also thought the portion sizes were small, although my full english was enough for me. My husband and I had dinner in the restaurant on the Friday evening, and food was served on time, friendly staff and I enjoyed what I ordered. There is a limited menu however, so we decided to eat elsewhere the second night.
Overall we had a fantastic weekend, but due to the cost we would only be able to afford this on special occasions and not just a weekend away.

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B
London
7 reviews
Dined on 27 September 2018
Overall 4food 4service 4ambience 4

We had a very enjoyable evening with great service and delicious food. This is a gem of a pub, a real find and I highly recommend it.

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CR
Norfolk
2 reviews
Dined on 11 September 2018
Overall 5food 5service 5ambience 5

We were made to feel very welcome from the moment we walked in. The barman was very enthusiastic and knowledgeable especially when recommending the various gins that the pub has. The food was delicious and the service was attentive, professional and not too over zealous. The Packhorse is always my favourite option when I take friends for a special meal.

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JR
Norfolk
1 review
Dined on 10 September 2018
Overall 5food 5service 5ambience 5

Perfection. Second visit here and once again the experience was exceptional. Highly recommend

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