The Packhorse Inn

4.6
883 reviews
£26 to £40
English
The Packhorse Inn is located in Newmarket, one of the most exciting towns in Suffolk. At The Packhorse Inn you will experience a traditional pub at the heart of the community, as well as a five star AA dining and hotel guest experience.

Featuring stylish en-suite bedroom accommodation with eight rooms, exceptional service and friendly atmosphere, The Packhorse Inn has an award winning edge.

With the world famous Newmarket Racecourse, gallops and stables on its doorstep, expect to bump into a jockey or two while visiting! Enjoy breakfast, lunch and dinner, available seven days a week.

Support The Packhorse Inn during COVID-19

Experiences

  • The Great British Beef Feast

    £36.00 per person

    Multiple dates available

    This is what Sunday was made for - a feast fit for a king, to be shared with friends and family! Our sharing roast includes mouth-watering treacle glazed short horn fillet of beef, ox cheek slow cooked in Nethergate ale and roasted bone marrow. A plethora of sides accompany the meat board including three cheese and truffle cauliflower cheese and slow cooked carrot with black onion, parsley and honey, and more! Book our sharing roast for between 4 and 6 guests and enjoy two course for £36. Reservations must be made in advance (Friday by 5pm for the same weekend) and a deposit of £10 per guest will be taken.
What 883 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.7
service
4.6
ambience
4.3
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
CB
CherryBee
St. Louis
3 reviews
Dined 4 days ago
Overall3food4service4ambience2

This was our first time here - I was really excited to finally get a table! We were unfortunately seated outside in the festive tipi which was absolutely freezing, despite many heaters & blankets. The sides and bottom of the tipi are all open to the elements and it was an extremely cold day. We had just done a long walk with the dogs and were excited to warm up but ended up eating quickly, skipping dessert and heading home because it was just too cold. The food was lovely and the staff were excellent. I’ll definitely be going back, but sitting inside!

The Packhorse Inn
Responded a day ago

Dear CherryBee, I am so sorry that you didn't appear to receive our usual high standards. Should you like to discuss further please feel free to contact me. Kind regards Stuart Hansord General Manager

Report
OG
OliviaG
Norfolk
3 reviews
Dined 4 days ago
Overall5food5service5ambience5

On this occasion visiting the Packhorse we took our friends, whom have never been to the Packhorse, for Sunday Lunch. As always we had a wonderful lunch in an idyllic setting with the log fire burning. Our friends loved everything, the food, the welcome of the staff, service and I know they will be returning to The Packhorse as my husband and I do regularly. We have a marvellous choice in Suffolk of Restaurants, Hotels and cafes. "Hand on Heart" our 1st choice is always The Packhorse.
We are looking forward to booking a table in the Tepee on our next visit.
Thank You Olivia

OT
OpenTable Diner
Norfolk
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great service , attentive , great food

The Packhorse Inn
Responded a day ago

Dear Guest, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
C
Craig
Cambridge
1 review
Dined 7 days ago
Overall2food3service4ambience3

Disappointingly short menu and appeared to be simply a variation of what was available before.
Portions were exceptionally small given the price charged and the fact we were simply in a pub, accompanied by drinkers at the bar.
Essentially this seems to be Cambridge Ivy money in the wrong setting.
We have noticed the gradual reduction in portion size over the years but I must add here that we are normally a big fan of 'pictures on a plate' dining. Nevertheless, our dinners took this to an extreme.

The Packhorse Inn
Responded 6 days ago

Dear Craig, I am so sorry that you didn't appear to receive our usual high standards. Should you like to discuss further please feel free to contact me. Kind regards Stuart Hansord General Manager

Report
JS
JosephineS
Norfolk
6 reviews
Dined 7 days ago
Overall4food4service4ambience4

We love the Packhorse and the staff are super, as is the food. But on Friday we were in the small room in the front corner and it was very claustrophobic and rather noisy. We also felt the food was expensive, although delicious. This will not put us off coming again!

The Packhorse Inn
Responded a day ago

Dear JosephineS, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
PL
PaddyLawrence
1 review
Dined 7 days ago
Overall3food3service4ambience2

We arrived and were swiftly taken to our table. The table was grubby and sticky. The area we we put in is fairly ordinary and having booked this months ago it was not up to much! Your staff were charming so it is nothing to do with them.

The Packhorse Inn
Responded 6 days ago

Dear PaddyLawrence, I am so sorry that you didn't appear to receive our usual high standards. Should you like to discuss further please feel free to contact me. Kind regards Stuart Hansord General Manager

Report
OT
OpenTable Diner
1 review
Dined on 24 November 2021
Overall5food5service5ambience5

Been coming for years and fantastic as always.

The Packhorse Inn
Responded a day ago

Dear Guest, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
BO
vipBrentO
London
18 reviews
Dined on 21 November 2021
Overall5food5service5ambience5

Superb service.
Excellent food.
Great atmosphere/ambience.
Felt really “looked after” throughout.

The Packhorse Inn
Responded a day ago

Dear BrentO, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
AT
AliceT
Norfolk
1 review
Dined on 21 November 2021
Overall5food5service5ambience5

Good food, absolutely fantastic front of house service, and lovely atmosphere. I always return here.

DW
DavidW
1 review
Dined on 21 November 2021
Overall5food4service5ambience5

Lovely relaxed family atmosphere allied to great food and wine. Head honcho a great character who makes you feel as you were at home.

The Packhorse Inn
Responded a day ago

Dear DavidW, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
JK
JoeK
London
1 review
Dined on 20 November 2021
Overall5food5service5ambience5

Out side dining was wonderful and service 1st class as usual - will go again

The Packhorse Inn
Responded 6 days ago

Dear JoeK, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
SM
SueM
Norfolk
1 review
Dined on 18 November 2021
Overall5food5service5ambience4

Fantastic restaurant. Great service and wonderful food.

The Packhorse Inn
Responded 6 days ago

Dear SueM, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
OT
OpenTable Diner
Hertfordshire
5 reviews
Dined on 18 November 2021
Overall5food5service5ambience5

We had a fabulous lunch and the vegan options were delicious too. Christmas decs are up and it looks beautiful

The Packhorse Inn
Responded 6 days ago

Dear Guest, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
OT
OpenTable Diner
Norfolk
1 review
Dined on 14 November 2021
Overall5food5service5ambience5

Very good food and very friendly service

The Packhorse Inn
Responded on 17 November 2021

Dear Guest, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
e
erikad
Birmingham
1 review
Dined on 14 November 2021
Overall5food5service5ambience5

A gem of a place tucked away next to the mediaeval bridge. Delicious Sunday lunch. Will definitely return!

The Packhorse Inn
Responded on 17 November 2021

Dear Erika, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
TG
TonyG
Essex
2 reviews
Dined on 13 November 2021
Overall5food5service5ambience5

Such a lovely pub/restaurant
Max, front of house added so much to the experience which overall was very very special
Will certainly be back

The Packhorse Inn
Responded on 17 November 2021

Dear TonyG, Thank you for your review. My team and I are delighted you enjoyed your experience with us. It's great to have Max back as part of our team with his smile and passion. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
SJ
SusanJ
Norfolk
1 review
Dined on 13 November 2021
Overall5food5service5ambience5

Lovely venue, great food, friendly staff. A great place for a celebratory meal.

The Packhorse Inn
Responded on 17 November 2021

Dear SusanJ, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
OT
OpenTable Diner
Norfolk
2 reviews
Dined on 13 November 2021
Overall3food3service2ambience3

Very hit and miss, food very much thrown in front of us, always left waiting for drinks, had to ask for specials, at £30+ for the price of specials you’d think they would be pushing it. A shame as it can be so so good in here at times 😞

J
Jamesf
1 review
Dined on 12 November 2021
Overall5food5service5ambience5

We visited the packhorse in with high expectations. I’m happy to state those expectations were exceeded massively!

The Packhorse Inn
Responded on 17 November 2021

Dear James, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
L
Louis
London
1 review
Dined on 12 November 2021
Overall5food5service5ambience5

Love this restaurant due to the exceptional friendly and efficient service, the delicious food and the wonderful ambiance.

The Packhorse Inn
Responded on 17 November 2021

Dear Louis, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
SG
StephenG
1 review
Dined on 12 November 2021
Overall5food5service5ambience5

Great dog friendly pub/inn in the heart of Suffolk. Staff is friendly and welcoming. The food is great!

The Packhorse Inn
Responded on 17 November 2021

Dear JaneM, Thank you for your review. My team and I are delighted you enjoyed your experience with us. I hope you enjoyed our dog menu for your 4 legged friends. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
S
Suzanne
1 review
Dined on 11 November 2021
Overall5food5service5ambience5

Perfect meal, I couldn’t fault the food or the portions. The service was very accommodating and polite.

The Packhorse Inn
Responded on 17 November 2021

Dear Suzanne, Thank you for your review. My team and I are delighted you enjoyed your experience with us. Steve our head chef and his team work very hard to ensure only the best for our guests. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
GL
GLines
Norfolk
2 reviews
Dined on 10 November 2021
Overall5food5service5ambience5

Excellent food and service, price is as you expect for such quality experience. Worth every penny for a special night out!

The Packhorse Inn
Responded on 17 November 2021

Dear GLines, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
WP
WendyP
County Durham
1 review
Dined on 7 November 2021
Overall4food4service4ambience4

Family get together

The Packhorse Inn
Responded on 17 November 2021

Dear WendyP, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
FU
FionaU
Norfolk
6 reviews
Dined on 7 November 2021
Overall5food5service5ambience5

Sunday lunch with friends. They were bowled over by the quality of the food and service. The atmosphere is such a happy one. Lovely fire, happy customers!

The Packhorse Inn
Responded on 17 November 2021

Dear FionaU, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
OT
OpenTable Diner
Norfolk
2 reviews
Dined on 7 November 2021
Overall5food5service5ambience5

Incredible food, great ambience - couldn’t recommend highly enough.

The Packhorse Inn
Responded on 17 November 2021

Dear Guest, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
SD
SueD
1 review
Dined on 6 November 2021
Overall5food5service5ambience5

We were four foodies trying out the Winter Garden Tipi, having not been to the Packhorse for some years. We were blown away. The atmosphere was lovely - firelight and candlelight, plenty of space -, the food was absolutely delicious and well-presented and the service attentive without being cloying. An excellent all-round experience. Highly recommended!

The Packhorse Inn
Responded on 8 November 2021

Dear SueD, My team and I are delighted you enjoyed your experience with us. Thank you for your feedback. I hope we won't have to wait a few years for your next visit. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
P
Polly
1 review
Dined on 6 November 2021
Overall5food5service5ambience5

Great food, well presented.
Very good service. Attentive yet unobtrusive

The Packhorse Inn
Responded on 17 November 2021

Dear Polly, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
J
Jane
Norfolk
1 review
Dined on 6 November 2021
Overall5food5service4ambience5

We visit the Packhorse many times because we really enjoy the whole experience, good food, good service and a great atmosphere, plus a delightful village to explore.

The Packhorse Inn
Responded on 8 November 2021

Dear Jane, My team and I are delighted you enjoyed your experience with us. Thank you for your feedback. It was a pleasure to welcome you back once again, thank you for your continued support. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
MM
MariaM
Norfolk
12 reviews
Dined on 5 November 2021
Overall5food5service5ambience5

First time in the Winter tipi, we loved the atmosphere in there and the food was excellent as always. Despite being busy, the service was spot on too. Looking forward to our next visit.

The Packhorse Inn
Responded on 8 November 2021

Dear MariaM, My team and I are delighted you enjoyed your experience with us. Thank you for your feedback. We absolute love our winter tipi, the log fire with a hot mulled cider is perfect for the winter evenings. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
M
Matcs
Norfolk
1 review
Dined on 5 November 2021
Overall5food5service5ambience5

Fantastic food and amazingly helpful friendly staff

The Packhorse Inn
Responded on 8 November 2021

Dear Matcs, My team and I are delighted you enjoyed your experience with us. Thank you for your feedback. The team work hard to ensure you are welcomed with the home away from home but professional service. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
D
Doug
Norfolk
1 review
Dined on 4 November 2021
Overall5food5service5ambience5

The tables were well spaced out, attentive service, and a well chosen menu. The food was excellent quality and well presented. Would definitely recommend a visit.

The Packhorse Inn
Responded on 8 November 2021

Dear Doug, My team and I are delighted you enjoyed your experience with us. Thank you for your feedback. I have passed your comments on to the team who are so pleased you enjoyed your time with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
P
Polly
Yorkshire
3 reviews
Dined on 31 October 2021
Overall5food5service4ambience3

Great food, good service perfect for a Sunday hangover

The Packhorse Inn
Responded on 2 November 2021

Dear Polly, Thank you for your review. My team and I are delighted you enjoyed your experience with us. Watch this space for the perfect Bloody Mary coming soon, perfect for the hangovers! We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
C
Curran
London
1 review
Dined on 31 October 2021
Overall5food5service5ambience5

Food was excellent and the staff were very friendly and helpful. We thoroughly enjoyed our meal and will definitely come back.

The Packhorse Inn
Responded on 2 November 2021

Dear Curran, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
JD
JeanD
1 review
Dined on 31 October 2021
Overall3food3service4ambience3

Our Sunday lunch was good overall. We chose chicken for our main course, but vegetables were a bit light considering the chicken portion was small! We shared our starter being four of us, but the slices of bread provided were five, so we had to ask for more bread.

My brother and his wife had a dessert between them, but the sponge was pretty hard over microwaved we think!

We were aware that you had a lot of people for Sunday lunch, plus a private party!

The Packhorse Inn
Responded on 8 November 2021

Dear JeanD, I am so sorry that you didn't appear to receive our usual high standards. Should you like to discuss further please feel free to contact me. Kind regards Stuart Hansord General Manager

Report
P
Partymarty
London
8 reviews
Dined on 30 October 2021
Overall5food5service5ambience5

Great food, great service, we visited on a saturday night 8.30 pm seated promply, staff very polite we will return

The Packhorse Inn
Responded on 2 November 2021

Dear Partymarty, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
TS
TessaS
Norfolk
1 review
Dined on 30 October 2021
Overall4food4service5ambience5

Super evening at the Packhorse pub with great food and very good service. Highly recommend.

The Packhorse Inn
Responded on 2 November 2021

Dear TessaS, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
KP
KarenP
Norfolk
1 review
Dined on 30 October 2021
Overall3food3service3ambience3

Sides need to ordered with the main dishes - so, it works out to be quite pricey for a pub lunch. Although, the food was delicious.

The Packhorse Inn
Responded on 2 November 2021

Dear KarenP, I am so sorry that you didn't appear to receive our usual high standards. Should you like to discuss further please feel free to contact me. Kind regards Stuart Hansord General Manager

Report
MD
MichaelD
London
1 review
Dined on 30 October 2021
Overall5food5service5ambience5

Great service all round, and outstanding food, this is the 3rd in the chestnut group we have visited and all are fantastic, will definitely return

The Packhorse Inn
Responded on 2 November 2021

Dear MichaelD, Thank you for your review. My team and I are delighted you enjoyed your experience with us. I hope you have signed up for Club Chestnut to earn some great rewards with all the visits. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report
OT
OpenTable Diner
Cambridge
6 reviews
Dined on 29 October 2021
Overall5food5service5ambience5

Fantastic food, great service

The Packhorse Inn
Responded on 2 November 2021

Dear Guest, Thank you for your review. My team and I are delighted you enjoyed your experience with us. We are always committed to delivery excellent food and service in relaxed soundings and we look forward to welcoming you back soon. Kind regards Stuart Hansord General Manager

Report

FAQs

The Packhorse Inn is rated 4.6 stars by 883 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.