The Point at Haven Hotel

4
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195 reviews
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£26 to £40
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Contemporary British
Located on the tip of Sandbanks Peninsula, you couldn’t dine closer to the water.


With glorious views across to Studland Bay and Old Harry, the Haven Hotel is renowned for its locally acclaimed restaurant, The Point.


Recognised for excellent food in a fine dining experience, The Point has been awarded with two prestigious AA Rosettes.


Helmed by Head Chef Jason Hornbuckle, who wherever possible tries to use local and sustainable ingredients. With a passion for reducing the ‘nautical miles’ of seafood, from source to plate.

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What 195 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
3.9
service
3.9
ambience
3.6
value
Noise · Moderate
88% of people would recommend it to a friend
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SG
SteveG
Birmingham
1 review
Dined 6 days ago
Overall2food2service2ambience3

Had Sunday lunch. Terrace menu is so limited and lacks coherence. Not a Sunday lunch menu of a 4 star hotel. Fish goujons, chips and peas is offered as a starter! Even despite severely limited menu the moules had sold out as had the pork cutlets. It felt like a chaotic bunch of amateurs running a festival pop up, although the price is that of a 4 star hotel. Very disappointing. I was really wanting to support a local business. They don’t deserve the support. £167 for a mediocre Sunday lunch for a family of 4. Not acceptable.

b
barry
Dorset
1 review
Dined on 23 July 2020
Overall3food4service2ambience2

The Point Restaurant at The Haven continues to serve very high quality food and wine at reasonable prices, even though the interior is now rather bare because of hygiene considerations during covid19. But that view!

C
Cheryl14
Hampshire
3 reviews
Dined on 15 March 2020
Overall5food5service5ambience5

Very enjoyable surroundings great food lovely staff

AD
AlanD
1 review
Dined on 15 March 2020
Overall5food5service5ambience4

We had Sunday roast dinner for 4 people and we all agreed that it was the best quality roast ever. We had a lovely sea view table. We will be booking again.

JH
JayneH
1 review
Dined on 15 March 2020
Overall5food5service5ambience5

Hi,
We were greeted by a friendly waiter and taken to our table which was by the window as what we asked for.The food was really good as was the waiter service.Really pleased with the meal ,Good all round service, and would recommend.
Jayne Hulbert

LM
LindaM
Dorset
1 review
Dined on 18 February 2020
Overall5food5service5ambience5

I have several food allergies and the staff accommodated next extremely well. It has been a long time since I could enjoy food from the menu without concern.
Well done to the chef and all the team. Thank you

TW
TerryW
Berkshire
3 reviews
Dined on 14 February 2020
Overall2food2service2ambience2

Average meal in a tired hotel

HR
HeatherR
Dorset
1 review
Dined on 14 February 2020
Overall5food5service5ambience5

Was a lovely experience, the food was of a very good quality. And the service was excellent! Would definitely return.
Only go in occasionally for a lovely hot chocolate and to relax and admire the view. Would visit more but It’s hotel prices, and I do understand that!!! Lovely ambience , highly recommend.

AP
AlisonP
Dorset
1 review
Dined on 14 February 2020
Overall4food4service5ambience4

Food was lovely, service was incredibly fast friendly ant attentive without being intrusive, confetti and rose on table was lovely touch, overall a very enjoyable evening

RJ
RichJ
London
1 review
Dined on 1 February 2020
Overall5food5service4ambience5

Fantastic food and very attentive and friendly service

D
Disappointeddiner
1 review
Dined on 2 January 2020
Overall1food1service1ambience1

The menu was trying to be sophisticated but was executed extremely poorly. The service was slow as they had very few staff working and every plate was thrown down in front of us. Out of about 10 tables, 4 had severe complaints at the table due to waiting 40-80 mins for various courses. The food was overcooked, salty and the duck salad was inedible. We complained later to the hotel reception as it wasn’t the waiters fault and they kindly gave us a refund. Sad way to spend our 5 year anniversary!

D
Disappointed
1 review
Dined on 8 December 2019
Overall1food1service1ambience1

The only menu available for lunch on 08/12/2019 was an overpriced set menu (i.e. £37.50 for 3 courses) a with very limited choice for each course. The main fish course "fish medley" was mostly potato with a very small portion of what appeared to be stale fish. There was no "a la carte" menu and no "Christmas Menu", despite both of these being advertised on the hotel's dining web site. There were also almost no customers (perhaps 3 tables only) and the hotel gave the impression of being about to close down. Unfortunately, we had invited guests to join us, otherwise we would have declined the overpriced set menu (the only one available) and dined elsewhere.

SE
SaraE
Dorset
1 review
Dined on 6 December 2019
Overall3food4service1ambience4

We were kept waiting at the entrance for several minutes despite arriving exactly at the time of our booking and their appearing to be many staff around. It was my 60th birthday and this very shoddy treatment was both upsetting but surprising. I was with my sister and couldn’t help feeling that if I had been my husband, we wouldn’t have had to wait, very depressing in 2019.

MB
MarilynB
Dorset
1 review
Dined on 30 November 2019
Overall5food5service5ambience5

Always excellent in every aspect. My favourite restaurant.

GB
GeorgieB
Dorset
2 reviews
Dined on 23 November 2019
Overall5food4service5ambience5

Really lovely afternoon tea. Great service with a fabulous view.

A
Ade1
1 review
Dined on 10 November 2019
Overall5food5service4ambience3

The whole experience was amazing and I will be recommending it to any of my friends and colleagues as well

CH
CHRISG
1 review
Dined on 4 November 2019
Overall5food5service5ambience5

I wouldn’t just recommend this to a friend, I’d shout it from the rooftops.
One of the best places I’ve eaten out all year.
We came from another local hotel under a recommendation, and we were not disappointed. To put it into context, the two diners I brought with me were Michelin trained chefs.
First of all the waiting staff were fantastic, with good pace without over the top lingering. They had superb product knowledge, knowing all the ingredients involved in each of the dishes on the 6 course tasting menu.
The chefs tasting menu was a delight, from the first course we knew it’d be special. With the subtle but important pre-warmed soup spoon.
The dishes were served impeccable well cooked (pigeon being particularly tricky). Packed full of flavour that was matched with great skill. Pairing ingredients together had clearly been a focus of the team here with delightful combinations of seasonal produce.
All the dishes were delightful, beef was one companion’s favourite; another the turbot and risotto. Mine? The apple sorbet with cranberry sherbet.
I hope you book a table and enjoy a wonderful evening or lunch at The Point.

LL
LisaL
1 review
Dined on 25 October 2019
Overall4food4service5ambience4

The service was excellent and the ambience was calm. The setting of the tables was romantic and it felt quite private. Lovely range of courses and it was hard to choose what to have it all sounded so beautiful. We ate there twice and were very happy both times

P
Paula
London
2 reviews
Dined on 12 October 2019
Overall2food2service2ambience2

We booked for a special occasion as we were also staying at the hotel. The menu was limited but I ordered from the daily menu and my husband ordered from the chefs specials. We were totally underwhelmed and disappointed. The standard of food did not match the pricing and we felt the menu just didn’t work.

JP
JohnP
London
1 review
Dined on 27 September 2019
Overall5food4service4ambience4

Attractive contemporary restaurant with a beautiful seaview. Comfortable seating and professional, attentive service. A carefully thought out menu offering table d'hote and a la carte dishes . Good wine list. Food is impeccably presented and thought out, visually very attractive and is a fusion of flavours and textures making for an excellent eating experience. Highly recommended.

D
vipDebbie
London
8 reviews
Dined on 19 September 2019
Overall5food5service5ambience5

Fantastic food, amazing staff especially the lady manager. Lamb was amazing. Cannot recommend enough.

RS
RonaldS
1 review
Dined on 16 September 2019
Overall4food5service5ambience4

Excellent food, super staff and service, really good ambience.

OT
OpenTable Diner
London
1 review
Dined on 24 August 2019
Overall3food5service2ambience3

Overall food was excellent but with the exception of the trainee waiter who was also excellent and very attentive, below average service let down this restaurant. Other staff were not attentive and it was often hard to get someone’s attention to remind them of things that had been forgotten (eg butter was delivered to our table but not bread, and there was a long gap of over half an hour between our main and dessert).

AA
AndrewA
London
3 reviews
Dined on 19 August 2019
Overall4food4service3ambience4

Good food and location but service not so good. Hotel looking a bit tired?

OB
OliviaB
1 review
Dined on 18 August 2019
Overall4food5service5ambience4

I have booked a table for my family for Sunday Roast on 18th Aug. Surprisingly noticed that in peak season there were only two tables in the main restaurant which is quite disappointing.

The service and food were amazing. However, I believe that £19 for Sunday roast is very pricey hence few customers.

D
vipDennis
Dorset
14 reviews
Dined on 17 August 2019
Overall3food4service4ambience4

The food was very nice but the portions were very small.

MH
MandyH
Kent
1 review
Dined on 10 August 2019
Overall4food4service4ambience4

Wonderful views to enjoy your meal very friendly staff

t
timothy
1 review
Dined on 10 August 2019
Overall5food5service5ambience5

I have seen reviews on here and must say i do not agree the night me and my other half had was amazing. The food was great tasting and looked above and beyond what i was expecting. The service was polite and on point and the location is to die for. A big thank u to all whi made our night so special. If you are looking for a romantic dinner i can not reccomend this place more . Again thank u so much for a wonderful evening

S
Shazza
Hampshire
1 review
Dined on 1 August 2019
Overall3food3service4ambience2

We went for lunch on a Thursday so the restaurant was not at all busy, although there was a wedding reception in the hotel. It was my husbands 70th birthday. We arrived in good time and had a drink in the bar, which has great views over the bay, and is light and airy, but in need of an update.
The restaurant was lovely, much better decor and furniture. The food was good, we ordered light bites as a starter, both were very nice but absolutely no garnish. Haddock and chips, looked more appetising but the batter was thick and not cooked through.
Having mentioned to the lady behind the bar it was my husbands birthday, and because she showed an interest and asked how old he was, I was hoping for some recognition. Not free food, but maybe some piped writing on his plate to say happy birthday, I’ve seen this done before, it’s a nice personal touch, but I’m sorry to say there was nothing. No one said anything and lunch was over, costing £70 for the food and two glasses of wine. I was disappointed, I had high hopes for this meal but it was actually nothing special.

OT
OpenTable Diner
Hamburg Area
4 reviews
Dined on 27 July 2019
Overall3food4service4ambience4

Delicious food, however a little pricey! Portion sizes were fairly small.

PN
PaulN
Tampa
14 reviews
Dined on 27 July 2019
Overall2food4service4ambience5

Another nice meal with good service. However food was not as good as usual. Not sure whether they are on a cost cutting spree or new chef?
The location is very good. At the moment in full school holiday mode.
Meal was marred by a very unpleasant incident with a very officious and rude lady as we left the dining room. She first of all insisted that we hadn’t paid the bill. Then said we had paid the wrong bill! We were marched back to the table, where the waitress managed to convince her that we had paid!! A disappointing ending to a nice evening with friends who had come to stay with us for the weekend!

BB
BarrieB
Derbyshire
4 reviews
Dined on 1 July 2019
Overall4food4service4ambience4

Nice restaurant overlooking the sea. Bit expensive but nicely served in an unhurried way. Limited choice but suited us.

OT
OpenTable Diner
1 review
Dined on 28 June 2019
Overall3food3service3ambience4

The food was good, but there was only 1 main vegetarian option, which was really disappointing.

SG
SamG
Essex
6 reviews
Dined on 28 May 2019
Overall4food4service4ambience4

Lovely restaurant. Service was very good. Food excellent. Ask for tap water. The bottled water was £4.20!

JB
JayneB1980
1 review
Dined on 24 May 2019
Overall5food5service5ambience5

We ate at this restaurant for our 10th Wedding Anniversary. We had a fabulous evening and loved the views out of the window. Truly was a magical evening with a fabulous waitress Lynette who made sure our visit was welcoming. The food was delicious and would highly recommend before this venue shuts down in a few years time.

L
Leanneb
Surrey
2 reviews
Dined on 24 May 2019
Overall5food5service5ambience5

Would absolutely recommend that you book here. Found prices reasonable. Food superb. We both had the deep fried prawns to start. I had the sole as a main and my partner the seafood curry. Both yummy. The sole was the best I have had.
The views across Poole harbour were gorgeous. Definitely try get a seat where you can take advantage of the views. Early Booking essential.

LC
LCass
1 review
Dined on 17 May 2019
Overall4food5service3ambience3

Food was nice though we found the menu very limited.
It’s quite overpriced for what you got but I think here you are paying for the location. Unfortunately we didn’t get a table with a sea view so that wasn’t really of any benefit to us.

J
Jules
1 review
Dined on 17 May 2019
Overall2food5service1ambience1

Food is amazing, all beautifully presented and wonderful infusions. Ambience is none existent, only thing worth looking at is the ferry going back and forth. Service was terrible, you have to pour your own wine, cannot find anyone to ask for more water, not offered a coffee or after dinner drink. Not a place to feel relaxed or for a special occasion more like a pub bistro.

MH
MarilynH
London
1 review
Dined on 17 May 2019
Overall2food2service3ambience2

I’m afraid although the Haven is a smart hotel it was very cold in the dining room. My fish and chips was very poor quality. The batter was rock hard and very scant dry fish within. Also I asked for garden peas and not mushy but only mushy peas were served! We were compensated with one dessert at no cost.

JN
JennyN
Dorset
1 review
Dined on 5 May 2019
Overall3food1service3ambience1

The best part of the meal was the view. Very poor value for the money. Nothing delicious about the food.
A great disappointment as it was a special occasion .

FAQs

The Point at Haven Hotel is rated 4 stars by 195 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.