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The Point at Haven Hotel, Poole, Dorset

The Point at Haven Hotel

3.6
3.6
320 Reviews
£26 to £40
International
  • Great for scenic views
  • Charming
  • Good for business meals
Located on the tip of Sandbanks Peninsula, you couldn’t dine closer to the water.


With glorious views across to Studland Bay and Old Harry, the Haven Hotel is renowned for its locally acclaimed restaurant, The Point.


Our Head Chef, wherever possible, tries to use local and sustainable ingredients. With a passion for reducing the ‘nautical miles’ of seafood, from source to plate.

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2 people

19:00


Booked 8 times today

Additional information

  • Dining style
    Casual Dining
  • Price
    £26 to £40
  • Cuisines
    International, Cafe Dining
  • Hours of Operation
    Lunch Daily 12:00–14:45 Dinner Daily 18:00–20:45
  • Phone number
    01202 707333
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Executive Chef
    Carlos Neuenschwander
  • Area
    Poole
  • Parking Details
    Parking free as long as Car Registration is logged on iPad at Restaurant Host Reception on Arrival.
  • Public Transit
    Nearest Bus Stop Ferry Approach
  • Additional
    Bar/Lounge, Beer, Full Bar, Gluten-free Options, High Tea, Non-Smoking, Private Room, View, Wheelchair Access, Wine

What 320 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 3.7Food
  • 3.7Service
  • 3.7Ambience
  • 3.4Value

NoiseModerate

320 Reviews
  1. OpenTable Diner

    Worcestershire

    1 review

    5.0

    1 review

    Dined on 7 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It would be hard to beat the view from this restaurant being that it overlooks the sea and Studland. It was our 45th anniversary and we were presented with two glasses of bubbly. The meal and service were excellent. It does seem a shame that so many people turn up in scruffy jeans and tea shirt. We have been there before and dress standards definitely seem to have slipped. This is just a personal opinion.

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  2. LisaJ

    London

    2 reviews

    2.0

    2 reviews

    Dined on 5 July 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2
    We asked the manager of the restaurant in the afternoon if we could sit at a certain table as my parents have trouble walking too far, he obliged and said he would reserve it for us, on arrival the table was occupied and we were given a table at the end of the restaurant as the waiter said it hadn’t been noted on our booking!

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  3. SallyR

    Dorset

    4 reviews

    3.0

    4 reviews

    Dined on 3 July 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    The dining room has a lovely view, interesting to watch all the goings on around the harbour entrance. The hotel itself is a bit dated looking. I ordered a vegan started, main and dessert. However, there was not much choice; a couple of the dishes were not available. The first course was cooked asparagus but it was very basic; I had to ask for the sauce which was meant to have come with the dish. The next dish was tasty - a mushroom bourguignon; however, it was purely a bowl full of a lot of mushrooms, with a very few other vegetables. It would have been better on a plate served with something like rice, potatoes and green vegetables. The pudding, a chocolate brownie, was nice. My guest's asparagus starter was not any better, the cake for dessert was dry and the cream it came with tasted on the edge of being off. So altogether, we thought the food definitely priced too highly for what it was.

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  4. AliR

    London

    18 reviews

    3.0

    18 reviews

    Dined on 29 June 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    The food served at dinner at The Point restaurant in the Haven Hotel is really excellent. We ate both nights we stayed. The food was expensive but delicious. The view from the restaurant is wonderful. Virtually every table has a sea view. The service at the bar, where you had to queue for drinks was friendly but chaotic. Surprised that a four star hotel made you queue up for drinks. Service at the dinner table again was friendly but inefficient. Probably too few staff and lack of experience. There are lots of problems recruiting staff in hospitality these days. I would like to thank Alessi, who was very good.

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  5. OpenTable Diner

    Gloucestershire

    1 review

    1.0

    1 review

    Dined on 22 June 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 3
    On arrival they obviously hadn’t read the special requests so that was wasted. The starter and main were delicious the service was initially good but it dissipated as the night went on. By the time we got to dessert it was non existent it took then 20 minutes to take our order then the table next to ours received their dessert even though they ordered 15 minutes after us. When questioned the waitress said chef was creating it now so I expected something spectacular to arrive only to be disappointed to find that frangipane was a slice of cold cake with a scoop of non de script tasting ice cream not sure why it took so long I can only assume they forgot. When asking for the bill and asked if everything had been to my liking I advised the food had been good but the service had been lacking . The response I got was that they had a birthday party in so had been more distracted however I pointed out that all customers should receive the same level of service birthday or not.

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  6. Llylee

    London

    3 reviews

    2.0

    3 reviews

    Dined on 15 June 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    We got there and had to wait +10 minutes to be seated, with reservation. Staff kept ignoring us. Ordered a tea and had to remind them three times about it, we got the tea +15 minutes after. The service in general was extremely slow. One of the meals was cold and not very nice.

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  7. OpenTable Diner

    Bedfordshire

    1 review

    5.0

    1 review

    Dined on 20 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really nice food in a fabulous setting. The views are spectacular

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  8. OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 5 May 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Food was lovely and the young waitresses was very friendly

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  9. Delboy

    London

    6 reviews

    1.0

    6 reviews

    Dined on 12 April 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2
    Food arrived lukewarm, tasteless and made cold by the aircon being on.

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  10. DawnF

    Berkshire

    1 review

    2.0

    1 review

    Dined on 27 October 2023

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 3
    Overpriced for food. Husband ordered the salmon starter and had to query if he had the right food as there was no salmon in sight! Ambience and view was amazing and cannot fault the staff who were amazing. Drink at the bar was astronomical prices: £22 for a pint and large white wine!! We went to breakfast at 8am both mornings and although the quality of the food was amazing, plates were cold and food was Luke warm! Standard white and brown bread and pastries from a supermarket and. I thing special that you would expect from a high end hotel! I would definitely recommend the hotel itself but definitely recommend that you eat elsewhere

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FAQs

The Point at Haven Hotel is rated 3.6 stars by 320 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 8 times today
Google Map for The Point at Haven Hotel

Banks Road 161, Poole, Dorset BH13 7QL

Additional information

  • Area
    Poole
  • Hours of Operation
    Lunch Daily 12:00–14:45 Dinner Daily 18:00–20:45
  • Price
    £26 to £40
  • Cuisines
    International, Cafe Dining
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Parking free as long as Car Registration is logged on iPad at Restaurant Host Reception on Arrival.
  • Public Transit
    Nearest Bus Stop Ferry Approach
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Carlos Neuenschwander
  • Additional
    Bar/Lounge, Beer, Full Bar, Gluten-free Options, High Tea, Non-Smoking, Private Room, View, Wheelchair Access, Wine
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  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
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