The Point at Haven Hotel

4
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184 reviews
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£26 to £40
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Contemporary British
Located on the tip of Sandbanks Peninsula, you couldn’t dine closer to the water.


With glorious views across to Studland Bay and Old Harry, the Haven Hotel is renowned for its locally acclaimed restaurant, The Point.


Recognised for excellent food in a fine dining experience, The Point has been awarded with two prestigious AA Rosettes.


Helmed by Head Chef Jason Hornbuckle, who wherever possible tries to use local and sustainable ingredients. With a passion for reducing the ‘nautical miles’ of seafood, from source to plate.

Special Offers

Celebrate New Year's Eve with a fantastic meal!

Party with us this New Year, Black Tie 5- Course £99.00PP , Arrival Champagne, 5-Course Gala Dinner, Cabaret Duo, DJ & Disco. Contact us on 01202707333 to Book

Tuesday, 31 December, 2019

What 184 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
3.9
service
3.9
ambience
3.5
value
Noise · Quiet
75% of people would recommend it to a friend
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D
1 review
Dined 6 days ago
Overall1food1service1ambience1

The only menu available for lunch on 08/12/2019 was an overpriced set menu (i.e. £37.50 for 3 courses) a with very limited choice for each course. The main fish course "fish medley" was mostly potato with a very small portion of what appeared to be stale fish. There was no "a la carte" menu and no "Christmas Menu", despite both of these being advertised on the hotel's dining web site. There were also almost no customers (perhaps 3 tables only) and the hotel gave the impression of being about to close down. Unfortunately, we had invited guests to join us, otherwise we would have declined the overpriced set menu (the only one available) and dined elsewhere.

SE
Dorset
1 review
Dined on 6 December 2019
Overall3food4service1ambience4

We were kept waiting at the entrance for several minutes despite arriving exactly at the time of our booking and their appearing to be many staff around. It was my 60th birthday and this very shoddy treatment was both upsetting but surprising. I was with my sister and couldn’t help feeling that if I had been my husband, we wouldn’t have had to wait, very depressing in 2019.

MB
Dorset
1 review
Dined on 30 November 2019
Overall5food5service5ambience5

Always excellent in every aspect. My favourite restaurant.

GB
1 review
Dined on 23 November 2019
Overall5food4service5ambience5

Really lovely afternoon tea. Great service with a fabulous view.

A
1 review
Dined on 10 November 2019
Overall5food5service4ambience3

The whole experience was amazing and I will be recommending it to any of my friends and colleagues as well

CH
1 review
Dined on 4 November 2019
Overall5food5service5ambience5

I wouldn’t just recommend this to a friend, I’d shout it from the rooftops.
One of the best places I’ve eaten out all year.
We came from another local hotel under a recommendation, and we were not disappointed. To put it into context, the two diners I brought with me were Michelin trained chefs.
First of all the waiting staff were fantastic, with good pace without over the top lingering. They had superb product knowledge, knowing all the ingredients involved in each of the dishes on the 6 course tasting menu.
The chefs tasting menu was a delight, from the first course we knew it’d be special. With the subtle but important pre-warmed soup spoon.
The dishes were served impeccable well cooked (pigeon being particularly tricky). Packed full of flavour that was matched with great skill. Pairing ingredients together had clearly been a focus of the team here with delightful combinations of seasonal produce.
All the dishes were delightful, beef was one companion’s favourite; another the turbot and risotto. Mine? The apple sorbet with cranberry sherbet.
I hope you book a table and enjoy a wonderful evening or lunch at The Point.

LL
1 review
Dined on 25 October 2019
Overall4food4service5ambience4

The service was excellent and the ambience was calm. The setting of the tables was romantic and it felt quite private. Lovely range of courses and it was hard to choose what to have it all sounded so beautiful. We ate there twice and were very happy both times

P
1 review
Dined on 12 October 2019
Overall2food2service2ambience2

We booked for a special occasion as we were also staying at the hotel. The menu was limited but I ordered from the daily menu and my husband ordered from the chefs specials. We were totally underwhelmed and disappointed. The standard of food did not match the pricing and we felt the menu just didn’t work.

JP
London
1 review
Dined on 27 September 2019
Overall5food4service4ambience4

Attractive contemporary restaurant with a beautiful seaview. Comfortable seating and professional, attentive service. A carefully thought out menu offering table d'hote and a la carte dishes . Good wine list. Food is impeccably presented and thought out, visually very attractive and is a fusion of flavours and textures making for an excellent eating experience. Highly recommended.

D
London
2 reviews
Dined on 19 September 2019
Overall5food5service5ambience5

Fantastic food, amazing staff especially the lady manager. Lamb was amazing. Cannot recommend enough.

RS
1 review
Dined on 16 September 2019
Overall4food5service5ambience4

Excellent food, super staff and service, really good ambience.

OT
London
1 review
Dined on 24 August 2019
Overall3food5service2ambience3

Overall food was excellent but with the exception of the trainee waiter who was also excellent and very attentive, below average service let down this restaurant. Other staff were not attentive and it was often hard to get someone’s attention to remind them of things that had been forgotten (eg butter was delivered to our table but not bread, and there was a long gap of over half an hour between our main and dessert).

AA
London
3 reviews
Dined on 19 August 2019
Overall4food4service3ambience4

Good food and location but service not so good. Hotel looking a bit tired?

OB
1 review
Dined on 18 August 2019
Overall4food5service5ambience4

I have booked a table for my family for Sunday Roast on 18th Aug. Surprisingly noticed that in peak season there were only two tables in the main restaurant which is quite disappointing.

The service and food were amazing. However, I believe that £19 for Sunday roast is very pricey hence few customers.

D
Dorset
14 reviews
Dined on 17 August 2019
Overall3food4service4ambience4

The food was very nice but the portions were very small.

MH
Kent
1 review
Dined on 10 August 2019
Overall4food4service4ambience4

Wonderful views to enjoy your meal very friendly staff

t
1 review
Dined on 10 August 2019
Overall5food5service5ambience5

I have seen reviews on here and must say i do not agree the night me and my other half had was amazing. The food was great tasting and looked above and beyond what i was expecting. The service was polite and on point and the location is to die for. A big thank u to all whi made our night so special. If you are looking for a romantic dinner i can not reccomend this place more . Again thank u so much for a wonderful evening

S
Hampshire
1 review
Dined on 1 August 2019
Overall3food3service4ambience2

We went for lunch on a Thursday so the restaurant was not at all busy, although there was a wedding reception in the hotel. It was my husbands 70th birthday. We arrived in good time and had a drink in the bar, which has great views over the bay, and is light and airy, but in need of an update.
The restaurant was lovely, much better decor and furniture. The food was good, we ordered light bites as a starter, both were very nice but absolutely no garnish. Haddock and chips, looked more appetising but the batter was thick and not cooked through.
Having mentioned to the lady behind the bar it was my husbands birthday, and because she showed an interest and asked how old he was, I was hoping for some recognition. Not free food, but maybe some piped writing on his plate to say happy birthday, I’ve seen this done before, it’s a nice personal touch, but I’m sorry to say there was nothing. No one said anything and lunch was over, costing £70 for the food and two glasses of wine. I was disappointed, I had high hopes for this meal but it was actually nothing special.

OT
Hamburg Area
3 reviews
Dined on 27 July 2019
Overall3food4service4ambience4

Delicious food, however a little pricey! Portion sizes were fairly small.

PN
Tampa
12 reviews
Dined on 27 July 2019
Overall2food4service4ambience5

Another nice meal with good service. However food was not as good as usual. Not sure whether they are on a cost cutting spree or new chef?
The location is very good. At the moment in full school holiday mode.
Meal was marred by a very unpleasant incident with a very officious and rude lady as we left the dining room. She first of all insisted that we hadn’t paid the bill. Then said we had paid the wrong bill! We were marched back to the table, where the waitress managed to convince her that we had paid!! A disappointing ending to a nice evening with friends who had come to stay with us for the weekend!

BB
Derbyshire
4 reviews
Dined on 1 July 2019
Overall4food4service4ambience4

Nice restaurant overlooking the sea. Bit expensive but nicely served in an unhurried way. Limited choice but suited us.

OT
1 review
Dined on 28 June 2019
Overall3food3service3ambience4

The food was good, but there was only 1 main vegetarian option, which was really disappointing.

SG
Essex
3 reviews
Dined on 28 May 2019
Overall4food4service4ambience4

Lovely restaurant. Service was very good. Food excellent. Ask for tap water. The bottled water was £4.20!

JB
1 review
Dined on 24 May 2019
Overall5food5service5ambience5

We ate at this restaurant for our 10th Wedding Anniversary. We had a fabulous evening and loved the views out of the window. Truly was a magical evening with a fabulous waitress Lynette who made sure our visit was welcoming. The food was delicious and would highly recommend before this venue shuts down in a few years time.

L
Surrey
2 reviews
Dined on 24 May 2019
Overall5food5service5ambience5

Would absolutely recommend that you book here. Found prices reasonable. Food superb. We both had the deep fried prawns to start. I had the sole as a main and my partner the seafood curry. Both yummy. The sole was the best I have had.
The views across Poole harbour were gorgeous. Definitely try get a seat where you can take advantage of the views. Early Booking essential.

LC
1 review
Dined on 17 May 2019
Overall4food5service3ambience3

Food was nice though we found the menu very limited.
It’s quite overpriced for what you got but I think here you are paying for the location. Unfortunately we didn’t get a table with a sea view so that wasn’t really of any benefit to us.

J
1 review
Dined on 17 May 2019
Overall2food5service1ambience1

Food is amazing, all beautifully presented and wonderful infusions. Ambience is none existent, only thing worth looking at is the ferry going back and forth. Service was terrible, you have to pour your own wine, cannot find anyone to ask for more water, not offered a coffee or after dinner drink. Not a place to feel relaxed or for a special occasion more like a pub bistro.

MH
London
1 review
Dined on 17 May 2019
Overall2food2service3ambience2

I’m afraid although the Haven is a smart hotel it was very cold in the dining room. My fish and chips was very poor quality. The batter was rock hard and very scant dry fish within. Also I asked for garden peas and not mushy but only mushy peas were served! We were compensated with one dessert at no cost.

JN
Dorset
1 review
Dined on 5 May 2019
Overall3food1service3ambience1

The best part of the meal was the view. Very poor value for the money. Nothing delicious about the food.
A great disappointment as it was a special occasion .

PN
Tampa
13 reviews
Dined on 4 May 2019
Overall5food5service5ambience5

From the minute we arrived we were given a very warm and attentive welcome by the hostess who took us to out table. The menu is narrow and didn’t align with the website, but that didn’t matter. We would prefer that, when the food is well prepared, to perfection. Nothing frozen or made from yesterdays leftovers! (Ie fish pie etc!!!) Good wine list. The salmon appetiser was excellent and the lamb main cooked to perfection. A good selection of cheese, and great sticky
pudding. One thing one needs to mention, the view!!! WOW! The restaurant is at sea level and overlooks the main channel into the harbour! Hadn’t realised how
Rusty the Barfleur looks close up as it slipped past!

p
Las Vegas
1 review
Dined on 27 April 2019
Overall5food5service5ambience4

A lovely evening with excellent food and wine. Enjoyable time.

BF
Dorset
1 review
Dined on 26 April 2019
Overall4food5service5ambience5

Fantastic location with great food and serviced. Pricing was tolerable but ambitious, I guess the location makes up about 10%. Waiting staff superb, polite and attentive without being disruptive, never felt rushed nor did we have to wait.

GD
1 review
Dined on 16 April 2019
Overall5food5service5ambience5

We had a thoroughly enjoyable evening. The views were spectacular, the service very efficient and friendly and the food very different and delicious. Definitely one of the best dining experiences we have ever had.

MR
Dorset
1 review
Dined on 13 April 2019
Overall5food5service5ambience5

As always my favourite venue for a special occasion. I cannot fault the excellent service and delicious food. Keep up the good standard!

B
Manchester
6 reviews
Dined on 13 April 2019
Overall4food5service2ambience3

Service very poor, staff seemed indifferent and we frequently had to ask for things. Almost all staff in the restaurant dropped something, glasses, plates, cutlery it was never ending. Clearly not trained on uncorking champagne or how to pour it.
Food excellent, but the service badly let’s this place down

LR
Dorset
1 review
Dined on 12 April 2019
Overall3food3service3ambience3

Last time I visited the food was of a higher standard. I was disappointed the service was very slow. We had to pour our own wine. We had to wait 30 minutes for dessert. Such a shame as we travelled two hours to celebrate a birthday.

AB
Dorset
1 review
Dined on 30 March 2019
Overall4food5service5ambience4

Very good service, lovely food , perhaps a bit pricey. Highly recommended.

SB
Dorset
1 review
Dined on 24 March 2019
Overall3food3service4ambience5

Food nicely cooked but very pricey and very small portions. Husband asked where the nearest fish and chop shop was when we'd finished.

IC
Dorset
1 review
Dined on 23 March 2019
Overall3food4service2ambience3

Hotel is look like it needs a make over I was very disappointed at our room, some of the staff not the friendliest !!!

DC
Birmingham
1 review
Dined on 22 March 2019
Overall4food4service4ambience3

Very pleasant staff and good food. Ambiance could be improved with reduced lighting.