Our attitude to food is pretty straightforward: we cook what is best on the day, using the seasonal produce we either grow ourselves on our Farm or obtain from local markets and suppliers. Beef and Pork comes from our own livestock herds and neighbouring farms who share our passion.
Another very disappointed customer, also booked online and received a confirmation email. Ditto previous reviewer, builders informed us that the pub was undergoing a refurbishment. They also told us they had sent several customers away that day, not very good for business. No information displayed outside explaining the ongoing works or indeed when due to reopen. Poor.
Sent a complaint to the email address, so far no reply.....!!
We are so sorry about this and have messaged you privately to discuss further.
My husband took the day off work so we could enjoy a family roast for our daughter’s birthday. We arrived at The Pointer to be greeted by a load of builders. The whole place was being renovated. There was another family there too all dressed up as we were. The builders said we were the 8th family to arrive that day that they had to turn away
I can’t believe The Pointer haven’t suspended their bookings. There isn’t even a notice on their website. I’ve also tried to email them through their website but it won’t send
Awful customer service!!! Looking at their other reviews since changing hands it’s all gone downhill anyway
We are so sorry about this and have messaged you privately to discuss further.
Had sunday lunch here with the family. Delicious meal, I had pork, my wife had beef, both delicious. Only feedback would be more vegetables, we had a tiny bit if red cabbage plus a small spoon of swede (?) and cauliflower cheese. I'd like something green! Kids had a good meal, great fish and chips, perhaps the sausage and mash could have been bigger.
Staff friendly, dog friendly, clean and very nice atmosphere.
Sadly the Pointer has new management since my last visit. The service was not great, the waiting staff did not seem to know the menu and certainly one had only just started to work at the venue.
In the past they served complimentary freshly made bread in paper bags. Now they charge £3 for a couple of slices of doughy white bread which wasn't very nice.
I had to ask twice for a glass of wine that I had ordered which eventually came in the middle of the main course.
My steak was quite tough and stringy. I complained and they did give us deserts free of charge which was appreciate.
The general ambiance was not the same as my last visit.
It is such shame this used be a lovely place to eat.
Lovely place, good food and great service. Bad points, cramped table near bar entrance, incredibly noisy and cost want proportional to the overall experience. I’ve paid less for better.
Over priced for the quality and portion size. Service a bit lax, didn’t get drinks til after we finished our starters. Lovely looking pub though
Food was very disappointing. I asked for a rare steak. Not only was it probably the smallest steak I have been served in a restaurant but it was med rare verging on well done. My wife’s meal was equally disappointing. Very poor value. No one asked if our meal was ok or whether we had enjoyed our meal.
Great food would definitely recommend
We visited to celebrate my birthday. The garden, service & food were all great & the compimentary birthday treat was much appreciated!
£26 for two slices of lamb half a beetroot and some greenish beans / rip-off ,could have served it on a saucer thank goodness i ordered a side of chips (£4 ) my wife’s fish and chips was also very small,(£17)the bread was £3 and the olives £4 you’re having a laugh.London prices in Buckinghamshire village pub , no thanks.
We had a fantastic sunday lunch at The Pointer. The roast pork was fabulous and my partner said the fish and chips were the best he had ever had.
Had really great evening. Would highly recommend The Pointer and sure the rooms would be very good.
Excellent food, service and all in a beautiful setting. Would definitely recommend .
Wonderful meal at the pointer today!! Food was amazing the Hake I had was beautiful and my husband had the pork which was also beautiful. My 3 year old had fish & chips which even I would eat, My eldest who is 6 had sausage and mash which is also lovely. Lovely meal.
Always fantastic food and service. Prefer to sit in the main bar area than the dining room but that’s just personal preference :)
Risotto was disappointing. Not really very much like a risotto. More rice in a sauce and no taste of the truffle
Just came back from a fabulous stay here - everything was perfect 👌🏻
From the warm greeting from Peter who also makes a mean g&t, to the room, right through to dinner
We sat at the front in bar area as it was a Tuesday night and the atmosphere was lovely with everybody looking enviously at each dish coming out - the steaks seemed to be a popular choice, and the desserts were just amazing -
Anna could not have done more for us and the marmite butter that is served with the bread needs to be available in bulk ! It’s awesome
Breakfast was just as relaxed and the perfect size - not over facing at all
I would recommend a little stay at The Pointer to anybody
The pointer is in a lovely setting, great décor and has the potential to be a fantastic restaurant. The evening started off with good service with a very amenable waiter who managed to get us the burger (which was on the on-line menu but not on the menu we were presented with). It was then a shame that burger was not to my liking as had a very strong taste but my husband thought it was ok. Our next waitress seemed very sweet as well, however we were kind of left to our own devices after our food arrived, with no one checking if we needed more drinks or if the food was ok etc even though the restaurant was not busy at all. We decided to sit outside as it was a nice evening but by the end we had to move in as there were no lights or candles or anything! We have been on a previous occasion and the food was better (but very overpriced but did include some amuse bouche and bread etc - this time we got nothing) and service ok, but now having had 2 distinctly average experiences I am not really tempted to go back which is a shame.
A great stay and evening meal at The Pointer. The room was great, very well maintained and finished to a high standard. Very good quality bedding, towels and toiletries. Staff very helpful and friendly. Ate in the restaurant on a Friday night, excellent meal. All in all a great trip and would definitely go back.
Booked this restaurant as a special treat to celebrate my other half birthday which i found on google and we had never been here before. I had salmon to start which was really great then we had rump steak which I thought was very overpriced for what it was. The waitress we had was very friendly and nice but could see she was either new in the role because she came across very nervous. Would I go again, not sure to be really honest!
I felt that the price of the Sunday lunch was too much money for what it was. The service wasn't brilliant both on the starters and the main courses we were served separately as a couple resulting in cold food. There didn't seem to be hardly any staff whatsoever, they went MISSING!!!! Overpriced and a very lacklustre atmosphere, I was disappointed as I had heard such great things about this place.
Great food, slightly frosty welcoming on arrival by the gentleman showing us to our table but the waitress that served us was great.
Food was excellent. Worth the journey to Brill
The food was only average,and not all food available from the menu
Waiting staff had no guidance
Great food, I ordered the cauliflower steak with some trepidation but was pleasantly surprised, it was excellent. The attention to detail was brilliant, they apologised several times for the lack of enough people to serve, but I did not notice any defect.
This was our first time here but we will be back
Great setting, great staff, great service and fantastic food
The worst part was the service. On three occasions I had to chase up items which were ordered but not delivered timeously to coincide with the flow of the meal. Otherwise it was a pretty satisfactory experience.
The food was bland, service was terrible. The wine didn’t come until after our main course had been served, we ordered a salad that never materialised. All in all very disappointing.
Disappointing. Complimentary sourdough and dripping butter axed. Three course lunch menu axed. Waited an hour after starter for main meal although restaurant was empty. Lamb did not melt in the mouth and needed glasses to see it. What a difference a year makes.
First time at The Pointer. Lovely food, very good service, will return
We went to the Pointer on Sunday for my son’s birthday. We live about an hours drive away and had come across this pub last summer when out for a drive. We thought it would be nice to go again but to eat this time. The bar area is nice and the service very pleasant. The food was good, very nice in fact but the portions were very small. While eating their mains both my husband and son were talking about what they would have to eat when they got home! The menu describes precisely what will be on your plate. I had the fish cake and it had a poached egg and hollandaise sauce - nothing else - just as the menu said. Which is fine but I think it would be better if there was the option of adding side dishes. After 3 courses both my husband and son were still peckish. Shame really as just a bit more food would have made all the difference - especially as it’s quite expensive. On a very positive note the sticky toffee pudding is delicious!
Lovely spot for Sunday lunch. Would certainly recommend a visit, if you’re ever in the local area.
It was a lovely pub! And the food was excellent!
We had called ahead of time to make sure it was all accessible (as my partner was in a wheelchair) TBH, it was a little difficult with the toilets!
I think they are in the process of making improvements. At present, I’m a wheelchair, the toilets aren’t accessible (you can’t close the door behind you)
Something has changed! This place was fantastic before, but now just average for the prices charged. As I understand it the chef has left and taken a number if staff with them. I will give it another chance as it may just be a transitional period but I was disappointed on my last visit as I had taken a couple of friends and was singing the praises of the place.
Table booked for 1pm.Staff didn’t know what to do upon arrival. Offered table inside, not offered the garden where others dining were.
Menus took 15 mins to arrive.
Ordered blueberry mule. Adding whole blueberries to a ginger beer is a poor attempt at a mocktail.
Food was good, risotto (expensive for the ingredients used) and hake.
Was asked how the meal was (as per usual traditional mid way point) as our plates were just about finished.
Subsequently sat waiting clearance of plates for at least 20 minutes. No one came to clear plates so we paid and left. Lady who took payment at end didn’t ask how our meal was.
We would have had ordered dessert had we been asked.
Lovely venue, however, service needs to meet the standards of the food served and price charged.
I would not return - overpriced for what was on offer might have looked better value served on side plate! Rushed service, cold plates cold roast. Something obviously wrong since the reviews seemed good in early June?
Nice welcome, was seated in the bar, being a Monday I dare say restaurant was closed. It has changed hands and I would say that the food was, may be, not quite so good, no free delicious bread anymore, service was very good, lovely waitress. Some noisy locals in the bar nonetheless an enjoyable evening
This was my second visit to The Pointer after a lovely meal first time. We had sunday lunch on both times. the first time there was pulled beef in the yorkshire pudding which was delicious, but not the second time. Two slices of beef, a little on the stingey side for a top whack price. Starter at £12 for chicken liver parfait and one slice of brioche... extremely overpriced. Nice but nothing special. Forgot our bread so had to ask again, then two lots of bread on the bill... Last time the bread was presented in a quirky paper bag, this time it was just on a board. The pub is nice enough but really doesn't justify the exorbitant prices for very standard sunday lunch meal. Sadly I wouldn't be inclined to go back, mainly for the poor value for money/overpriced meal. Perhaps this has changed hands as it had certainly gone down in my estimations since the first visit, early this year.
Very disappointing meal, but salvaged by excellent management
Having friends in Brill, a village in Aylesbury Vale, with stunning countryside views, we’d heard much about the 2 pubs here, The Pheasant, which we’ve tried twice & enjoyed, and the Pointer, a farm, butcher & restaurant. We thought we’d test The Pointer on Father’s Day, but outside the main dining time, so booked a table for 2:30, to give them a sporting chance to show us what they are capable of.
First reaction: a nice building, attractively kitted out inside. A bit noisy, even though it wasn’t too busy, the main dining time having finished. (Tip: rubber tips on the chairs would reduce the noise levels a lot.)
We were shown to our table by an unsmiling chap, but not offered a drinks menu, just a choice of still or sparkling water.
A family came in & were served drinks & given menus before we were served. A party of 6 was offered menus for desserts, again before we were even given menus or offered a drink.
Eventually, after 25 minutes of sitting with no drinks, an unsmiling waitress came to take our orders. She enquired what we’d like to drink – my wife said what have you got? May we see menus?! The waitress seemed surprised by this!
The food arrived quite quickly, but the Yorkshire puddings were cold and chewy. When we mentioned this to the same waitress, she asked if we would like her to report this to the chef? Er – yes! Two ‘fresh’ ones came back with zero apology, but these, while warm, were still inedible, chewy & tasteless.
The ‘beef fat cooked’ potatoes were OK but a little tasteless; veg were again OK but small piles of mush.
Wine was not cheap at ~ £9 for a 175ml glass of pleasant but not knock-out wine. (On our frequent trips to Spain, a 3-course meal of pleasant food & half a bottle of wine can be had for that price in many places!)
For my £24, I would have expected more than 2 slices of beef! Sunday lunch is not usually anything approaching that price in other gastro-pubs.