Rainforest Cafe, London

3.5
391 reviews
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£26 to £40
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American
Top tags:
  • Child Friendly
  • Special Occasions
  • Group Bookings
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About

A family favourite the world over, Rainforest Cafe is an exciting restaurant with a faithful fan base. Recreating the Amazon forest in all its colourful glory, complete with oversized ferns, animatronic features (elephants, gorillas, a jaguar and a crocodile) and even regular, though thankfully rain-free, ‘thunder storms’. Rainforest Cafe is perfect for families and offer American Diner style dishes, with a wide range of children’s options which will eventually tempt them away from the lifelike creatures of the jungle and the spectacular waterfalls hidden amongst the greenery – if only for a few minutes. A major sponsor of the World Land Trust with its own Ecudorian slice of rainforest to protect, Rainforest Cafe is as ethical as it is appealing.
Dining Style
Casual Dining
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Cuisines
American, International
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Hours of Operation
Mon - Fri: 12:00pm - 10:00pm
Sat & Sun: 11:30am - 10pm
School holidays: 11:30am - 10pm
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Phone number
020 7434 3111
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Casual Dress
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Executive Chef
Benjamin Xavier
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Parking Details
We do have an affiliation with the NCP Shaftesbury carp park. you can park for up to 12 hours for just £15.
Additional
Beer, Entertainment, Full Bar, Gluten-free Menu, Wheelchair Access, Wine
What 391 People Are SayingWrite a review
Overall ratings and reviews
3.5based on all time ratings
3.2
food
3.7
service
3.8
ambience
2.9
value
Noise · Energetic
66% of people would recommend it to a friend
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OT
1 review
Reviewed on 14 March 2018
Overall 1food service ambience

Overpriced! Menu prices dont include 20% VAT or 12.5% Service charge, both which they add on when you get your bill, before they give it to you. The food is not great for the price. Ding dong food and little selection.

OT
London
1 review
Reviewed on 9 January 2018
Overall 3food service ambience

Food was terrible. The staff were friendly enough but far from good. The food and drink crazily over priced especially considering it wasn't very good. The surroundings starting to look tired and dated but still interesting and fun. This place is 100% only for those with little kids. We took my niece and she loved every thing about it, never stopped laughing the whole time. This alone makes it worth it and why I would recommend it.
Also I think they should give a percentage of each meal to rainforest charities

P
London
110 reviews
Dined on 26 December 2016
Overall 4food 4service 5ambience 5

Rainforest cafe in Piccadilly is a great place to take children for a special treat. It is expensive but the food is nice. Drink choice was limited . The service we received was excellent

OT
London
1 review
Dined on 7 December 2016
Overall 1food 1service 1ambience 1

Everything was terrible... the service, the waiting, the food.... we found 3 other tables of friends, they had the same experience, go to another place!!

OT
Edinburgh
1 review
Dined on 2 December 2016
Overall 3food 3service 3ambience 3

We've eaten in Rainforest Cafes at Disney World and Las Vegas, so wasn't expecting the US 'shock and awe' experience - however the prices were eye-watering with a burger, a salad and two plates of macaroni for the kids setting us back nearly a hundred quid.

Not bad overall, but you could do a lot better for a lot less cash.

OT
London
1 review
Dined on 17 November 2016
Overall 4food 5service 4ambience 5

It was a very good experience, excellent for families because the children get to see so much. However, the booking with opentable did not work, we were not on the list, but luckily they had enough space for us.

T
London
1 review
Dined on 14 November 2016
Overall 4food 4service 5ambience 5

Great to go with kids. The magic of the place fascinates both children and adults.A bit too expensive.

OT
London
1 review
Dined on 7 November 2016
Overall 3food 1service 5ambience 4

Ok for kids.
Food : not enough and no good quality
Beverage too expensive expecialy water.

SJ
London
1 review
Dined on 6 November 2016
Overall 1food 1service 2ambience 1

The restaurant was too cold. I had to wear my coat whilst earing. the food was way too over priced, and was not good quality.
I had the burger and the bad fell apart and the meat was not very nice.

OT
London
1 review
Dined on 2 November 2016
Overall 2food 3service 3ambience 2

Very expensive for what was average food. Resturaunt was soo cold. Had to leave our coats on for whole meal. Kids were freezing

OT
London
1 review
Dined on 29 October 2016
Overall 2food 2service 4ambience 3

Massively overpriced for pretty mediocre food. Service was outstanding and staff work really hard. The decent tables are upstairs sadly we got sat downstairs which was more canteen like than what the restaurant advertises.

b
London
1 review
Dined on 23 October 2016
Overall 1food 1service 1ambience 1

This restaurant is beyond a joke! Organised a surprise family meal for my daughters birthday, they hadn't booked the right amount of seats and we had to wait 35 mins which completely ruined the birthday "surprise" for my daughter. Service was very slow, food expensive & cold. NEVER EVER will I go back and will advise all against going.

S
Yorkshire
2 reviews
Dined on 23 October 2016
Overall 1food 2service 1ambience 2

Wasn't impressed. Had to wait 40 minutes even though I'd booked a week in advance. After complaining the waitress said there was 1 person in front of me - she actually called 6 people!! Unfortunately we were sat near the fish tank which caused endless curiosity to little ones looking over your table whilst delving into your Nacho's. The food was ok but for a starter of Nachos (I wasn't too hungry) & a childs meal PLUS the obligatory service charge to come to almost £30.00 this is extortian - even for London!

S
London
1 review
Dined on 16 October 2016
Overall 1food 1service 1ambience 1

brilliant as usual. Never a disappointment. My granddaughter rated it amazing. Cannot wait for our next visit. C U Soon.XXXXXXXXX

F
London
1 review
Dined on 7 October 2016
Overall 4food 4service 5ambience 5

We booked the Rainforest for 7 people for our Daughters 40th Birthday as we had our two year old greanddaughter with us and thought a less formal and fun restaurant would suit us better. We given an elevated round table and the staff were very attentive, food and service was very good and we weren't rushed. A good time was had by all.

OT
London
1 review
Dined on 6 October 2016
Overall 3food 3service 5ambience 4

Overpriced for what it is. Food is decent and service is good. Atmosphere is nice and unique for kids. Good for birthdays. We sang happy birthday about 5 times during our visit. But you can get equal or better food, service and atmosphere for a lot less than £75 for a family of 4.

OT
London
1 review
Dined on 23 September 2016
Overall 2food 1service 2ambience 2

Had heard a lot of good things about this place so was really looking forward to it. Went for a family birthday treat. Had seen the menu prices beforehand so expected great food. Food was awful. Completely overpriced and would expect to get the standard in a pub. Adult meals were dry and overcooked. Wasn't impressed. Wouldn't recommend.

OT
Cheshire
1 review
Dined on 23 September 2016
Overall 2food 1service 1ambience 3

Terrible food, terrible service, dirty place. Don't waste your time/money

JB
2 reviews
Dined on 16 September 2016
Overall 4food 2service 3ambience 5

Mixed feelings about this place- as a positive there is a great atmosphere and a great family feel.

As a negative the food was cold and at best mediocre and the staff looked rushed off their feet so it was difficult to attract attention when needed

OT
London
1 review
Dined on 10 September 2016
Overall 1food 1service 3ambience 2

I do not usually write reviews but this time I will ..... Don't go! We took my 3 year old daughter for lunch - never again! £75 for basically 1 starter, 2 burgers (1 child size) and a chicken dish. The food was very average and we had to go for a coffee afterwards to negate the taste in our mouths.

I wouldn't have minded if my daughter had enjoyed herself (as we were not expecting a culinary experience) but she was scared witless by the animatronic monkey's and the intermittent 'thunderstorms', keeping her fingers in her ears for most of the experience! I'm sure that many children enjoy the rainforest experience but beware if your child is of a sensitive disposition.

OT
London
1 review
Dined on 8 September 2016
Overall 4food 4service 5ambience 4

El ambiente selvatico estupendo, la atencion de la camarera inmejorable...el unico pero los postres...en proporcion caros para lo q comes.Muy recomendable para sorprender a niños y mayores!!!

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OT
London
1 review
Dined on 7 September 2016
Overall 4food 4service 5ambience 5

Fun family restaurant, food was nice but you pay for the environment! Great for kids

E
London
1 review
Dined on 5 September 2016
Overall 4food 2service 3ambience 4

This is a nice environment for little kids.
I am not really enthusiastic for the food.
Price compared to food is too high.

OT
London
1 review
Dined on 30 August 2016
Overall 2food 2service 3ambience 4

Overly priced for basic food. Nice setting for the kids but not worth the price.

OT
London
1 review
Dined on 30 August 2016
Overall 2food 1service 2ambience 3

The food was exceptionally expensive for a salad and the place needs to be refurbished and updated, very dated now. Was very disappointed and will not go back.

e
London
10 reviews
Dined on 30 August 2016
Overall 4food 4service 5ambience 5

Great for kids and tasty food. My niece loved the animals and decor. Service was great especially as we were in a rush to go to the theatre after lunch. The banana split went down really well too!

OT
London
1 review
Dined on 29 August 2016
Overall 4food 3service 5ambience 5

This was the first time my daughter had been here and she loved it. Its a great Atmosphere and lots for kids to see. My daughter had a kids meal and it was fine however for whet you pay I do feel a few more chips and vegetables wouldn't go amiss. If I am honest she only had about 10 chips on her plate and 1 carrot and a teaspoon size of sweetcorn and peas. Apart from this I was happy

OT
London
3 reviews
Dined on 20 August 2016
Overall 2food 2service 2ambience 4

My seven year old son and I visited the Rainforest Café for lunch last Saturday after a trip to the theatre. We booked for 1pm with Opentable and arrived just a couple of minutes before. There was a long queue to the booking in desk with two flustered members of staff dealing with customers. There was no separate line for those who had bookings and those who did not and it was chaotic. We were eventually given our "passport" and asked to go downstairs to the restaurant. However once there we were told that there would be a further 15 to 20 minute wait at the bar. Knowing it was going to be an expensive lunch anyway I did not want to buy extra soft drinks at £4 each so we waited. We were eventually seated at 1.23pm with no offer of complimentary drinks or any meaningful apology (staff at the bar were very flustered and dealing with angry customers).

Once we were seated our server was very pleasant and food was OK: plain and appealing to children but not worth the £40 for a child and adult lunch with soft drinks and no extra sides. The interior of the restaurant is attractive and fun for children; my son thought it was great. And that was the thing, this was his treat and I did not want my frustration to spoil his time. But I would not return or recommend the café.

OT
London
1 review
Dined on 19 August 2016
Overall 2food 1service 2ambience 4

Really poor food for adults and expensive. The food for children is ok, but not for adults.

JH
Northampton
1 review
Dined on 18 August 2016
Overall 4food 4service 5ambience 4

Lovely food, great atmosphere for children who are the target audience.

OT
London
1 review
Dined on 13 August 2016
Overall 2food 2service 3ambience 2

Really disappointed! We had to wait for our booked table, couldn't get at the bar to order a drink while we waited, and the whole experience was a little 'flat'. My 6yr old was mildly impressed by the setting but that was all it was - ape noises, fake birds and jungle. Service was unbelievably quick, but my jaw dropped at the £18 pulled pork sandwich! Not great food, son only ate two bites of his kids burger and didn't like any of the kids desserts on offer but it's a set deal so paid £14 for a fruit shoot and burger he didn't eat!! London is expensive, but there is much better value to be had. Go somewhere else!

RM
Bath
13 reviews
Dined on 10 August 2016
Overall 4food 3service 5ambience 5

Took our grandchildren aged 6 and 4 for supper after the Lion King. This is a great place for young children with gorillas, leopards, elephants, fish, butterflies and the sound of a violent storm. All great fun and the kids loved it. This is fantastic for kids parties and family get togethers. The atmosphere is the USP, the food is fairly ordinary but the service is spot on.

RM
London
1 review
Dined on 7 August 2016
Overall 4food 5service 5ambience 4

My friend and I were very pleased with the service at rainforest cafe the portions were large but felt there was not much vegetarian selection over all it was a great choose for the day and I'm sure children as big as me and as small as they come would love it there is so much for them to see

HA
London
1 review
Dined on 5 August 2016
Overall 2food 2service 2ambience 3

Was most disappointed , after going a few times to the one in Florida it did not even compare , service was slow and meal was not hot , took ages for the drinks to arrive .

DW
Hampshire
1 review
Dined on 4 August 2016
Overall 3food 2service 3ambience 5

Went for my daughters birthday. She loved the animals and setting however the food was very poor, tasting artificially flavoured and appeared suspiciously quickly (microwaved perhaps). My daughter would love to return, I however would not..

OT
London
1 review
Dined on 4 August 2016
Overall 5food 5service 5ambience 5

Fun place to go for children. My nieces loved it! The food and staff are excellent. Would highly recommend.

g
London
37 reviews
Dined on 27 July 2016
Overall 1food 1service 1ambience 1

A big disappointment. Claustrophobic noisy atmosphere. Very poor standard of service and the food was very mediocre. We won't be coming back.

CA
Las Vegas
1 review
Dined on 25 July 2016
Overall 4food 4service 4ambience 4

Great fun place for children. Food was good but a bit over priced for the selection of food on offer

LH
London
1 review
Dined on 25 July 2016
Overall 2food 1service 3ambience 3

Very disappointed in the quality of the food especially for how expensive it was! Will never return .

P
London
1 review
Dined on 22 July 2016
Overall 5food 4service 5ambience 5

I took my goddaughter for a birthday treat and we were delighted with it. A number of children had birthday celebrations and the staff encouraged the assembled diners to sing Happy Birthday to them - it felt very special. The food was good and very child friendly. I would recommend it!

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