This restaurant is a must, they have never given us a bad experience, 3rd visit always spot on. Staff are very attentive and polite.
It was ok over all. The starters were superb, really good. The main courses were amazingly ordinary and disappointing. My steak was a medium rare fillet. It was accurately medium rare but strangely dry , almost as if it had been sitting under a heat lamp and it had very little flavour.
I had a lemon meringue pie where meringue was wet and sloppy and the pastry was as if ready cooked from a supermarket.
My companion had a slow cooked lamb shank which is usually an easy winner but again it was dry with a sauce which had been poured over it and then congealed. . A slow cooked lamb shank usually has the wonderful juices in which it has slowly come to fruition.
The food came with minimal vegetables . Side dishes were ostentatiously expensive. As is the whole menu. We paid £180 for three people including the tip. Enough for a bargain weekend away somewhere. As a family we have dined in some amazing restaurants and understand the costs involved at times and pay willingly when the experience is special. But the whole way through this meal it was short of great.
The waiters were friendly and attentive but far too eager to top up your wine glass. It became a nuisance and a pressure. Half a glass does not need topping up to the brim.
To top things off for me I went to the ladies at 10.35 at the end of our meal . There is only one toilet for the whole restaurant. There was a cleaning person in the loo. spraying the most toxic and pungent fumes. Having entered this airless cubicle, two lungs full of Izal or what ever chemical obliterated all memory of the meal and the wine. At 10.35? The inference also being that I was not required on the premises any longer.
The Maitr d' was charming and as friendly and helpful as he could be. 5 stars for him!
The situation was lovely and we had a table by the window.
However the experience did not in any measure add up to the lush advertisement online and was very very expensive at the price.
We've been to the river grille a number of times. It's our favourite restaurant for special occasions in Bristol.
Excellent restaurant with attentive staff in a great location
Really great Sunday lunch. Excellent value for money. Great Ambience.
This restaurant was perfect for a lovely night out as a family. From the time we arrived until the time we left the staff were attentive, accommodating of our children, service was timely, food was lovely, and meal was as good as it gets. This is an excellent restaurant.
The service was awwful, the waiter did not smile at us at all. The waiter ignored me when I asked questions most of the time. Inconsistency in crockery, myself and a friend ordered the same item and was given completely different styles of the same cup. My guests were not impressed and the bad service ruined our night considering it was NYE and paid £235 for our evening. Management arguing with my guests when they asked for the bill. Asked to leave early while still drinking coffee to seat other guests but was not told there was a time limit. Meat was not cooked to how I asked, waiter argued with me telling me it was, it was medium rare but i asked for medium well. I had to apologise to my guests unfortunately. If it was better we probably would have spent a lot more money, it was definitely not worth the money I paid.
Pre-theatre meal. The website showed a pre-Theatre menu so booked on open table stating under "Select an occasion" pre- theatre meal. Turned up at restaurant to be told only the Christmas menu at £35 was available. No apology given
We picked this restaurant based on your reviews and unfortunately came away very disappointed bearing in mind the cost.
Lovely ambiance, delicious food and friendly staff. Recommend 👌🏼
We were in a Bristol for one night to celebrate our wedding anniversary. I spent time researching restaurants in the area and, having read other reviews, booked this one but we were disappointed.
The menu is limited and two options on the menu were unavailable, with one being substituted for what we would class as an everyday supper dish - spaghetti and mushrooms! We found the standard of the food we had was average and no more, and as the pricing is a little above average we expected more. We would have expected to be offered bread and we would also expect to be asked if everything is ok at least once during the meal. Our pre-dinner drinks took ages to arrive so we were still drinking them when the starters arrived.
The dessert was a total rip-off! Our summer berry Eton messes were a glass full of cream with 2, maybe 3, small pieces of meringue and a fruit sauce swirled through it. One sliced strawberry sat on the top! At £7 each we expected better.
The restaurant wasn't that busy when we were ready to leave but no-one saw us out and we were left to collect our coats ourselves. Perhaps we expected too much but for a meal for two costing over £100 we would definitely get better service, food and attention in Surrey or Central London.
Good, well done team
Staff seemed unorganised, and seemed to forget we were there at times
My boyfriend and I came for an evening meal here to celebrate our anniversary. It was my first time in Bristol and I am so glad we chose this restaurant.
The staff we very attentive, offering great suggestions from the drinks and food menu.
I would definitely recommend this restaurant
Very nice restaurant, pleasant, helpful staff. Ok food, salad leaves a little tired.
Good cocktail bar upstairs.
Good food with a view over looking the waterfront. Close to night life to carry on the evening. Wish it was a little cheaper though.
We have been to river grille several times ,this time we were celebrating Fathers Day.As always ,the food was excellent,the staff very pleasant,and in a perfect location...Well done again River Grille,we will spend many more Sunday's with you.Thankyou for making Fathers Day Special,my in-laws who travelled from Bedfordshire ,absolutely loved it .😄
We made a reservation on Open Table 30 minutes before arriving, and they said they didn't have a table for us, but they ended up pushing two circle tables together. The service was extremely slow. It took about 30 minutes to get our cocktails. The food also took a long time. The servers were quite rude and pretended not to see us when we tried to get their attention. When we ordered our second cocktails, the bartender brought them over himself, and he was very nice. The view and food were great, as were the dry martinis, but I wouldn't go back due to the service.
The River Grille is one of the most wonderful Restaurants in Bristol. A superb food quality combined with an outstanding service makes it a reference and a place to visit.
The pre-theatre menu is a very good choice and definitely value for money.
Enjoyed a great pre-theatre meal; good service and the food only disappointed slightly because the steak was a little fatty. But other than that the food was excellent. Would definitely visit again. An enjoyable experience.
Great tasty food! the staff were all friendly and welcoming and were able to offer recommendations. Lovely view looking at the river.
Love the lemon tart !
Main course took an hour to come
After waiting for desert was told pastry chef had gone home so no desert
So please we found this on our weekend trip to Bristol with friends . The food was outstanding, the service attentive and personal, we could not praise this restaurant more highly for our first night in Bristol. Well priced for quality of dining experience.
Lovely meal, and outrageously good service. Loved it.
Food was poor quality. Will not be returning.
We booked a family meal for daughters 20th birthday and it was fabulous! Gorgeous cocktail 🍹 lovely food and fantastic atmosphere we had a wonderful time thanks very much we will definitely return and recommend
Great Service & Setting, unfortunately let down by the food. Had the Sunday Carvery, but the veg was over cooked, roast potatoes dry and the meat (Lamb & Beef) was really tough.
Good service , delicious food , lovely restaurant.
A lovely atmosphere, we dined on a Saturday night and at around 7:30 they have a jazz band playing its was brilliant! The food was delicious as were the passion fruit cocktails on arrival! Would definitely return!
The meal was perfect the food was amazing the table looking out to the river couldn't be any better, the service was excellent the staff were very polite and couldn't do enough to make the evening any better we have already booked our next visit and cannot wait so thank you for making it so lovely.
Had a 17.45 reservation for pre theatre meal so the place was virtually empty & had no atmosphere. A little bit stuffy for this part of the city,Stags & Hens cruising past,but was excellent value for money.
Booked a table online drove to the restaurant and was informed that we couldn't eat there because it was a private function.. No knowledge of this displayed when booking, drove into Bristol to then be turned away. Very disappointed.
We were very pleasantly suprised by the menu and atmosphere. However, service was slow and the waiting staff could have been more proactive in accommodating simple requests such as starters and sharing platters to arrive at the same time without having to go and check which lead to a lengthy delay. Overall the service was quite slow considering that the restaurant was not full. Nevertheless, staff were extremely polite and conscientious when our orders arrived at the table and the food was of a very good standard. I am a gourmet society member and this is one of the best restaurants where I have been able to use my membership card for discounted dining. I would return and I would recommend it to others.
Took my wife out to congratulate her on a new job.
Food was beautiful.
Service was excellent.
A nice restaurant with very pleasant decor which could have been really good with a few tweaks.
The food was good but just little things like adding some crackling to the pork dish or the bread coming out warm would really make the difference. The duck egg and risotto starters we had were very nice. As were the pork & lamb mains.
We loved the piano player but it could have taken pride of place in the restaurant as opposed to on the balcony (to cater for bar & restaurant).
They also catered for a big group on a 40th birthday when we were there. That could have been separated better from the rest of the restaurant as it took away from the intimacy of the dinner.
Staff were friendly and accommodating but a couple of the younger staff kept knocking my girlfriends chair to serve the big group.
A nice restaurant but could have been better.
This is a hotel restaurant, but please read on because it does not feel so! Normally we avoid hotel restaurants but the first time we booked here we did not realise it was part of a hotel. This glass walled restaurant overlooks the busy harbourside area but retains a calm and unfussy atmosphere. The food is imaginative and well cooked and the menu changes with the seasons. Well worth a visit. The only issue we had was that out confirmed booking with open table had not been put on the restaurants booking system, but they found us a table with no fuss at all.
A very sad dining experience. The room was devoid of atmosphere and the clientele made it feel like a blue rise brigade away day trip.
The menu and wine list were limited and unimaginative, the food was sadly lacking. The service was at best well intentioned but way short of meriting a pass mark.
Four of us ordered steaks but they managed to deliver only three initially. The meat quality of the Rib eye was below par and very fatty. The simple French fries were anaemic looking and had to be returned for the frying to be completed to a crisp light brown standard. The wine waiter was clearly tee-total as he massively over filled the glasses with white wine that would have been warm by the time the lower part of the glass could be consumed.
All in all a lamentable visit which is probably consistent with the restaurant being attached to a hotel. I never understand why the vast majority of UK hotel restaurants fail as locations in their own right, but this one certainly perpetuates the trend.
Relaxed atmosphere, Fabulous meal, for me the best steak I have eaten cooked to perfection, the service and helpfulness of the staff was second to none , we could not fault our New Year's Eve meal, perfect evening thank you
A group of friends and I booked for dinner on NYE and we were blown away. Not by the food, though it was very good, but the amazing service we received. Just the right balance of attention and being left alone. Staff were friendly and happy and made the experience better than anticipated. Little extras like amuse bouche and sorbet were a lovely touch. Thanks for making our evening so pleasurable.