We went for Afternoon Tea as a special occasion for my husband's 60th birthday. It was certainly a special afternoon. The service was first class and nothing was too much trouble. The food was wonderful and we could have had as much as we liked. I would have no hesitation in recommending it to anyone.
The location and dining room for the afternoon tea was beautiful. The food was ok - but not as good as other formal afternoon teas I’ve been to for the same price. There is unlimited food and tea - which was a good perk. However, the service was quite slow. Our cakes were brought to the table without us having a top up of tea (which we’d asked for 15 mins prior). When we alerted staff to this, it took another 10 minutes for them to finally bring over the tea. Moreover, our cutlery was not suitably replaced after each course meaning that we had to wipe our sandwich knives in order to use them for the cakes. A minor point, perhaps, but for the price you expect these details to be picked up on by staff.
A truly memorable experience with really friendly staff.
Foods are delicious, staffs are nice
Amazing food and beautiful lounge. Perfect for taking my parents for a relaxing tea. Second time going the service was a little slow but the choice of teas is extensive and the food is great quality. The best afternoon tea/high tea I've had in England. Child friendly and can cater for most dietary requirements. We had a great time!
Would never step a foot again in this so called '5-star lounge'.
Our booking was at 10:30 pm. We arrived at 10:31 pm sharp. The manager immediately told us the kitchen closes at 10:30, so WE ARE ONE MINUTE LATE and he then asked us to leave since we are too late. We were dumbstruck. We weren't sure if he was being serious or not, turned out he just asked us to leave immediately and told us not to trust to book via "the web" again. For the record, we booked through Mandarin Oriental's website and it took us to OpenTable. According to OpenTable policy, restaurants allow guests to be late up to 15 minutes. In our case, we were late for 60 SECONDS ONLY!!
Never ever again.
Outstanding value, ambiance and service!
Would highly recommend!! We absolutely loved it and the service was by far the best!!
The afternoon tea sandwiches were unique and the pastry chef is a genius!
Quintessential British experience. Excellent service.
The Rosebery was amazing. Delicious food, attentive staff and overall a lovely place to visit.
One of our party was vegetarian and has an intolerance to cocoa. They did an amazing range of vegetarian sandwich and a range of of cakes that equaled the chocolate range. The staff couldn’t have been more helpeful and checked to make sure if there were any additional dietary requirements.