My mum and I went for a belated mothers day. The service from the outset til the end was fabulous. Could not fault anything - can't wait to go back.
Sandwiches were delicious, pastries were beautifully presented. A lovely hand decorated plate was presented to my mum as it was her birthday and staff couldn’t do enough for you. Would recommend to anyone
From start to finish it was an absolutely lovely experience. The food was exceptional and the portions generous. The staff are very attentive and knowledgeable. They made our afternoon tea anniversary very special.
Food was great but the service was very poor and really let the experience down.
I took my mum for afternoon tea and we both had a lovely time , food was lovely and they looked after us really well. Told my sister about and my nieces and they want to go now , so looks like we may be booking another afternoon tea with you.
Booked as a treat to celebrate just getting married. The afternoon tea is amazing with a great selection of cakes and sandwiches & the way it’s served is very unique. I am gluten free and this is by far the best I’ve had, didn’t feel like I missed out. For London I think the cost is good value for money & definitely worth it for a special occasion. The service as you would expect was very attentive, overall very pleased with our experience.
Mandarin oriental standard is certainly there. Service is extremely attentive but the knowledge of the menu, in particular the tea, is lacking. In Asia the tea is a big business and often I go to a restaurant for the specialist who understand tea and my pallete. Savory sandwiches are well done. Food quality is excellent. But if I compare the teas, it's much worse than even the trendy house like TWG!
Too many different servers. Not that good coordinated.
Rosebery is always my favourite place to meet friends for afternoon tea.
The experience was certainly an extra treat while we were on vacation. The staff even helped us celebrate our recent engagement. Great experience from start to finish.
Second visit and has good has the first time 😀👍
Excellent service and the food & sweets to match - will happily go again
Brilliant,amazing afternoon tea,great selection of teas.
truly fantastic experience.
the staff are so friendly and attentive.
we really loved everything about the rosebury Lounge.
The service here was fantastic and they even arranged a little surprised for the birthday girl which was lovely. Apart from the champagne everything was limitless... we were absolutely stuffed full of very yummy cake. The atmosphere is very nice, elegant without being stuffy. Good for families
Lovely afternoon tea. Impeccable and polite service.
But oh so slow. 40 minutes for our children to get sandwiches??
And somewhat uncoordinated.
Delicious and beautiful venue though
Excellent service and atmosphere. Was my second time going was just as good.
We always enjoy taking new people to the Rosebery Lounge because so far, the afternoon tea menu is the best in London and the service is impeccable! Robin is a gem!
fantastic experience! Food and service are fabulous! Definitely wanna come again!
THe best afternoon tea in London! Much better than the famous Claridges everything is exceptional!
Fabulously looked after from start to finish! The service and standard of the tea was outstanding!
Afternoon tea Birthday treat:Impeccable service, lovely sandwiches and deserts. Fantastic tea/coffee selection. We weren't rushed in any way
We had a wonderful afternoon tea, The service and staff.were amazing .Genuine friendly staff .The afternoon tea was delicate and the tea menus was excellent. definitely five stars for everything.
The Rosebury lounge is comfortable and contemporary. We all.had a wonderful time.
A lovely lounge in knightsbridge. The menu for high tea has changed. The cakes and sweeter treats were overly sweet and sticky. Besides sandwiches there is little savoury alternative. Which is disappointing if you are accompanied by a male date, as they find the afternoon tea less enjoyable. The sandwiches were lovely. Staff have always been fantastic every time i've been for high tea.
i'd recommend this place for a girly catch up rather than a date location
The sandwiches are amazing. But the cakes are too sweet.
Fantastic experience overall...especially incredible gluten free offering!
We went for Afternoon Tea as a special occasion for my husband's 60th birthday. It was certainly a special afternoon. The service was first class and nothing was too much trouble. The food was wonderful and we could have had as much as we liked. I would have no hesitation in recommending it to anyone.
The location and dining room for the afternoon tea was beautiful. The food was ok - but not as good as other formal afternoon teas I’ve been to for the same price. There is unlimited food and tea - which was a good perk. However, the service was quite slow. Our cakes were brought to the table without us having a top up of tea (which we’d asked for 15 mins prior). When we alerted staff to this, it took another 10 minutes for them to finally bring over the tea. Moreover, our cutlery was not suitably replaced after each course meaning that we had to wipe our sandwich knives in order to use them for the cakes. A minor point, perhaps, but for the price you expect these details to be picked up on by staff.
A truly memorable experience with really friendly staff.
Foods are delicious, staffs are nice
Amazing food and beautiful lounge. Perfect for taking my parents for a relaxing tea. Second time going the service was a little slow but the choice of teas is extensive and the food is great quality. The best afternoon tea/high tea I've had in England. Child friendly and can cater for most dietary requirements. We had a great time!
Would never step a foot again in this so called '5-star lounge'.
Our booking was at 10:30 pm. We arrived at 10:31 pm sharp. The manager immediately told us the kitchen closes at 10:30, so WE ARE ONE MINUTE LATE and he then asked us to leave since we are too late. We were dumbstruck. We weren't sure if he was being serious or not, turned out he just asked us to leave immediately and told us not to trust to book via "the web" again. For the record, we booked through Mandarin Oriental's website and it took us to OpenTable. According to OpenTable policy, restaurants allow guests to be late up to 15 minutes. In our case, we were late for 60 SECONDS ONLY!!
Never ever again.
Outstanding value, ambiance and service!
Would highly recommend!! We absolutely loved it and the service was by far the best!!
The afternoon tea sandwiches were unique and the pastry chef is a genius!
Quintessential British experience. Excellent service.
The Rosebery was amazing. Delicious food, attentive staff and overall a lovely place to visit.
One of our party was vegetarian and has an intolerance to cocoa. They did an amazing range of vegetarian sandwich and a range of of cakes that equaled the chocolate range. The staff couldn’t have been more helpeful and checked to make sure if there were any additional dietary requirements.
Excellent experience. The setting is fantastic, the waiter (Kerem) one of the best people to have served me, ever. Real treat. The sandwiches were superb as well as the scones and the clotted cream was to die for. Whislt the desserts looked stunning they, unfortunately, were average tasting. Other than that, a most indulgently perfect experience!!
The afternoon tea was ok, price are fair but it’s not 5 star service
Service and food are great!
Went there for afternoon tea - good selection of standard and seasonal teas, sandwiches (including veg options) are fresh and delicious with a selection of cakes to suit every palate. Particularly enjoyed the warm scones with clotted cream and lemon curd.
Great service - big thank you to Ivan who provided good recommendations for tea. My guest was delighted!