The Saddle Room at the Shelbourne Hotel
Delicious food, great service, beautiful room. Food lost 1 star as portion was a bit small and...had to order sides to get veg with the food.
What an amazing place for Saturday night. We were seated at the entrance to the restaurant and we were overlooking the open kitchen. It was so great to see the chefs in action. Service was amazing and the food was delicious. We only stayed for an hour or so as we had tickets for the show but we will definitely be back for celebrations and spend more time. Well done!
Stunning restaurant, delicious food, excellent service
What a disastrous experience dining in The Saddle Room. One hour waiting on this first course - which was the simplest of all - soup. Thirty Five minutes waiting on the second course, 30 minutes waiting on dessert. 3 X persons dining. Two meals were only OK and the portions were tiny !!!! and I mean tiny. The third meal - was a total disaster - it arrived on the plate in a non descriptive condition buried in a tasteless sauce - I simply couldn't finish it - in fact I should not have started it - I felt hungry afterwards. We decided that after such a long waiting period, complaining would be futile - we left the Restaurant - fully paying the bill with a simple plan of never returning. Five Star Restaurant - certainly not. Our experience left us in doubt as to the continuing success of this Restaurant, which, incidentally for a Friday was less than 50% occupied. Sorry, but these are the facts.
Unfortunately we were overcharged and we are still waiting for a refund.
Not 5* at all. Food ok but service ok but a bit slow when asked for additional food eg. sauce for meat etc. Also, I really don’t want to be sitting where I can hear the head chef tell (presumably) new members of staff that they aren’t trained and that they should be...
Visiting from Australia & it was a wonderful way to finish our trip.
Excellent service. Our waiter was first class. His knowledge of the menu and recommendations were spot on. Superb surroundings. Relaxed atmosphere
Delicious food. Great choice.
We had a delightful evening. No rush.
The starter and desert were ok but the main course was inedible due to the level of salt in the sauce that covered the fish. The service in the restaurant was good but the service in the bar(s) was terrible... we ended up having one drink before leaving... between the unwelcoming treatment from the bar staff and the disappointing meal I’d struggle to recommend eating or staying here again
Exceeded our high expectations!!!
Superb food and service in a perfect setting.
Best pre theatre meal we have ever had!
Professional staff, appropriate ambiance, delicious food accompanied with good wine. A wonderful experience.
I thought staff & ambience were great but food was only ok
Everything absolutely amazing from start to finish!
The Service is unequalled in Dublin. Food is delicious, excellent menu. I intend to make here a regular spot to dine. The courtesy exhibited by the staff make the experience of The Saddle Room an encounter one will relish.
I have eaten here a number of times and service is always great. The food was excellent as it usually is. Building and restaurant are wonderful. When you weigh everthing up it's a great experience and very good value.
Excellent service and food. Wine was overpriced €14 for a glass!!!!
An excellent restaurant in the heart of the city. Never disappoints
Excellent Food, Service and value for money for Sunday Lunch
Fantastic service and great food celebrating our 15th wedding anniversary for the 5th year in The Saddle Room. Lorna and Aoife excellent hostesses. Infact all the staff. We will be back next year or maybe before. Thank you all. Kindest Regards Caroleanne and Tom Murphy. Killiney. 086/3701252
It was a special night for us, my 40th birthday & we also had gotten a gift voucher as a wedding present. The evening was so relaxed and the food was fantastic. Highly recommend it.
Very nice staff, very good food. 100% recommended, will return
Lovely experience from start to finish. Attentive waiting staff without being intrusive. All our questions regarding food and drink answered in a professional polite manner. Relaxing evening, not rushed or left waiting. An evening to remember and to be repeated. Thank you to all the staff who contributed to our enjoyment of the night.
Early bird menu is good value for the quality of the food and service received. Always excellent. Only gripe is that side orders are pricey. Limited choice on menu if you have fussy eaters but there were none at our table so all good! Have been plenty of times before and will continue to go in future. Also the terrace bar is a great addition for the summer months! Addition of non alcoholic drinks would be added bonus.
Really enjoyable day in the Saddle room for Sunday lunch.
All 3 courses were lovely.
Market fish of day was plaice and it was very tasty however the portion was extremely small but other than that the food was excellent.
Service was brilliant, waitress and waiters were so attentive and friendly.
It was a birthday meal for 2 people in our party and the Shelbourne provided lovely birthday treat plates with candles after our meal and also sang happy birthday - a lovely touch!!
We also had a 7 week old baby with us and there was lots of room beside our table to place her pram without feeling in the way, very accommodating.
Overall fabulous afternoon, excellent food and drinks, great atmosphere and ambiance.
Our 49th anniversary, staff excellent service excellent we were treated like a king and queen.
Fantastic food and a wonderful staff. The presentation as well as the quality and taste of the meal was 5 stars. The staff is very friendly and accommodating. They made our dinner feel like a very special evening.
I have had wonderful Afternoon Teas in the Shelbourne, coffee and biscuits also, so was expecting a memorable dinner. I was very disappointed. The food was good, but relatively ordinary and my sister's piece of turbot was small and tough. She complained and the cost was deducted from our bill. I would not go back for dinner, as it was over-priced and ordinary but as I love the hotel, I will return for Afternoon Tea and drinks.
I've eaten here on a few occasions and the food is lovely but the setting is even nicer. Its five star service. You never have to look for a waiter. Nice fresh bread brought to the table. Good value lunch 3 courses for 34 at the weekend. It's not exciting food but it's traditional food well done.
Simply outstanding in all respects. The attention to detail and degree of attention from all staff makes a commoner like me feel like Royalty... A must - do experience for anyone celebrating an occasion. Food and surroundings are massive value.... Drinks maybe not so much, so it's not the place to go for a very alcohol -fuelled celebration...
Great value at lunch time, pork main a little disappointing but everything else was top notch. Recommend to order sides,as dishes come with baby potatoes only.
Wonderful service and cuisine. Beautiful setting. A marvelous choice.
Superb Sunday lunch! Really enjoyed - look forward to an early return - outstanding! Thanks to the team there!
Fantastic experience from the moment we entered. Will definitely we back.
Lovely food and place but a minor point was filling up wine glasses too much and too quickly as if trying to get us to buy a second bottle - for lunch!? Bottle kept away from table. Better to leave bottle on table for diners to control themselves.
More significant and very annoying was that we were billed for deserts which we didn't have. This was removed from the bill when mentioned, but I am very suspicious of billing "mistakes" and it left me annoyed.
Food gorgeous, server very pleasant but expected perfect service and it fell short.
Fab food excellent service went for early bird menu as much better value
Fabulous dining experience as always. Best in Dublin
Attentive service, delicious food, great value lunch menu. 👍
Chose this for lunch on a special occasion and found the menu very limited. No steak as on web sample menu and indeed no specials.
We enjoyed a very nice 3 course lunch & found the service so friendly & efficient
without a starter course we had to wait43minutes for our main course, practically no green vegetables and extremely small size plaice with one person meal