The Sugar Loaf Lounge

4.3
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72 reviews
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€31 to €50
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Irish
Located on the lobby level of Powerscourt Hotel Resort & Spa, our Sugar Loaf Lounge is perfect for meeting, greeting and watching the world go by. Serving traditional Afternoon Tea daily and cocktails each evening, the Lounge is a haven of hospitality, with an all-day menu of casual dining too. Furnished and appointed in a style of gracious Georgian living, there"s a traditional warmth to the Sugar Loaf Lounge our guests often comment on. Of course, the spectacular scenery outside, framed by the vast curved windows offers a breathtaking counterpoint to the intimate welcome within. Here there's always something to talk about. Also ideally located on the lobby level, The Martini Bar is the perfect setting for a pre-dinner cocktail with friends and colleagues.
What 72 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.0
service
4.6
ambience
3.9
value
Noise · Quiet
79% of people would recommend it to a friend
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EA
Dublin
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Welcoming yet decadent. The Sugar loaf lounge not only offers fantastic food and friendly yet professional service but the most stunning location too. It feels private and incredibly spoiling. Highly recommend.

TB
Wicklow
1 review
Dined on 21 September 2019
Overall 4food 3service 5ambience 5

Hi. We were celebrating a 70th and 90th birthday party and required wheelchair access. Staff were very helpful to our elderly guests and looked after us. Food was good but not as tasty as I would have expected but I would come again.

AM
1 review
Dined on 8 September 2019
Overall 3food 2service 3ambience 4

I would recommend this hotel for stay cause it’s beautiful in and out, but I was only the guest celebrating my 37th birthday in Sugar loaf reataurant and it did disappoint me. Over the phone booking I was promised to have one candle on the cake, never had one, as well online it said in Sugar Loaf restaurant you can see Sugar Loaf mountain unfortunately the table we got had zero view for mountain, service wasn’t great as well, waitress girl lovely but receptionist girl in the restaurant not at all, I couldn’t get vase for my flowers! All attention was for hotel guests not for dinners like us. As well I have got email from hotel with dress code “smart casual” and all customers was with runners and flip flops(probably from rooms), and we felt like idiots all dressed up. Beautiful location, spectacular hotel, amazing place but needs to give more attention to everyone from staff members.

SC
Dublin
1 review
Dined on 8 September 2019
Overall 4food 4service 5ambience 4

Lovely food. Staff were great and very friendly. It's quite expensive but still nice to mark an occasion

BM
Cheshire
2 reviews
Dined on 21 July 2019
Overall 4food 4service 2ambience 5

Lovely setting. Excellent menu and good choices. Vegetarian well catered for. There was prompt service initially. However we ordered a bottle of still water and the waiter spilled it while pouring it into the glasses, - not once but twice. The waiter did apologise and was embarrassed. No body was injured !, but it is not the standard of service that one would expect in a 5 star hotel. We have stayed in Adare Manor and the service there is absolutely flawless and impeccable. Waiting Staff are young and perhaps are untrained in Powerscourt??

LK
Dublin
3 reviews
Dined on 29 June 2019
Overall 3food 2service 3ambience 4

Beautiful scenery and surroundings. Food was ok. French fries were deliciously salty but the turkey wrap was quite bland. The salads were unremarkable. Disappointing that the only desserts on offer for lunch are the tiny little cakes from the afternoon tea menu. Seems a bit lazy. Had there been better options we would have all gone for dessert but we all declined.

KM
Dublin
1 review
Dined on 23 June 2019
Overall 3food 3service 1ambience 5

Service was absolutely terrible. 45 mins from ordering to get a soup. Had to ask 4 times for water refill. Dessert was ....ok.
Noticed other tables around took long time to be cleared after people left. Just disappointing for a supposed 5 star hotel

J
1 review
Dined on 17 June 2019
Overall 5food 4service 4ambience 4

Lovely location. Good food, though a very limited choice of lunch dishes. Staff ranged from delightful to “chilly”.

OT
4 reviews
Dined on 26 May 2019
Overall 4food 2service 1ambience 4

Service unfortunately is usually not great, but surroundings are delightful

KM
Dublin
2 reviews
Dined on 18 May 2019
Overall 4food 3service 1ambience 5

Waitress really lovely but lady on cash desk...very rude. I asked her to check a voucher card I had and it was as if I was really putting her out. No nice good morning or yes certainly...just rude. Food was lovely...but portion very small.

SB
Edinburgh
7 reviews
Dined on 14 May 2019
Overall 3food 3service 4ambience 4

Brought my husband and mother for lunch, having previously had a very good experience. My fish was undercooked and I brought it to the attention of the waitress who was apologetic and offered me a complimentary tea which I declined. She said she would report to kitchen and manager, however, when the bill arrived no further comment was made. Unfortunately has put me off returning as an expensive lunch to not enjoy.

AA
Dublin
2 reviews
Dined on 21 April 2019
Overall 2food 2service 1ambience 1

We waited 1hr and 20mins for our mains.

Portions were extremely small and was not worth the price.

A drink on the house was offered after the long wait , where as if we were told there was a wait we may have left and went outside the facilities.
If there is a long wait, drinks should be provided to fill the gap.

We planned to meet with a wedding planner the next day but felt the lack of service and disappointing visit overall, we cancelled early that morning.
We even left the hotel early the next day to get home.

D
9 reviews
Dined on 24 March 2019
Overall 4food 4service 4ambience 4

Nice family lunch, menu is not huge but adequate choice for most. Lovely seat as requested and waitress was very helpful.

OT
2 reviews
Dined on 22 March 2019
Overall 5food 5service 5ambience 5

Absolutely loved it! Special treat for my elderly aunt

m
Dublin
1 review
Dined on 17 March 2019
Overall 5food 4service 5ambience 5

Ambiance fantastic! It's worth to come again... Cuisine & service was good. Unforgettable experience, and thanks for the complimentary dessert for my birthday!!! You made me smile.

SB
Edinburgh
7 reviews
Dined on 11 March 2019
Overall 5food 5service 5ambience 5

First time visiting the hotel when I took my mother for her birthday lunch. We were shown to a lovely table overlooking the gardens and served by the most delightful lady (from Greystones). It was relatively quiet for a Monday. Food was delicious and service impeccable. Surprise chocolates (made in house we were told) after lunch to acknowledge my mother's birthday were sublime and greatly appreciated. We will definitely return and highly recommend.

MA
4 reviews
Dined on 17 February 2019
Overall 5food 5service 5ambience 5

Staff are very attentive ....beautiful surroundings and food is presented so well and tastes delicious!

FR
Dublin
1 review
Dined on 15 February 2019
Overall 5food 4service 5ambience 5

A lovely place to have lunch, quiet with wonderful scenery and great service. I went for walk in the grounds while my wife sat by a roaring fire and read the papers. The staff could not have been more helpful. Looking for a copy of The Irish Independent and it was delivered to our chair from nowhere. Would highly recommend.
Booked our table online and worked fine. Tried phoning twice the night before and next morning and no answer on both occasions, just rang out. Put it down to busy due Valentine's Day.

SL
New York Area
1 review
Dined on 14 February 2019
Overall 3food 4service 2ambience 3

The biggest problem with our visit, and hence the fairly low rating for service, wasn't due to our server, who was fantastic and 'in training', but with the host. We stood at the desk for a while before she came over to check our booking and seat us - no apology for keeping us waiting, no welcome, no smile, nothing.

We had to ask her for water, which she was not happy about. Her response to everyone was "Are you OK?" Hardly the expected query from someone fully trained and running the room of a five star hotel. However, our server was great - smiling, friendly, efficient and with a sense of humour.

When we asked the host for the bill, she took her time. And get this, when she delivered it, the folder was open, showing the bill, AND SHE SAID OUT LOUD HOW MUCH IT WAS!!!!! Totally unacceptable.

We noticed her attitude was similar to some other guests. This woman is the reason I cannot give a more positive review, because the experience of her was just so bad. I cannot understand how management allow someone so clearly rude, untrained and just plain inept in the very basics of service to be in this position. Seriously, the trainee waitress was so much better, on all counts. We made sure to tip her directly.

ZH
Dublin
1 review
Dined on 10 February 2019
Overall 3food 4service 1ambience 4

Service is very poor, the host that took our order was in dreamlands and she took our order and got everything wrong

She was worried we stay more than 2 hours for the high tea reservations, unbelievable as if we are eating like turtles and for free

RO
Dublin
1 review
Dined on 9 February 2019
Overall 5food 5service 5ambience 5

The staff here are excellent, they will do anything to assist you. The food is amazing.

OT
1 review
Dined on 27 January 2019
Overall 2food 3service 1ambience 3

Very disappointing experience for a hotel that used to have high standards.

We felt that not only was the service really poor but that the server actually disliked us before we even sat down, at least that is the impression she left.

Upon sitting down, we were informed that the tables close to the windows were reserved which is unusually considering we had reserved lunch.

The food menu is too small and the quality is not what it should be. It was ok but not living up to a five star hotel.

RK
1 review
Dined on 27 January 2019
Overall 5food 5service 5ambience 5

Really enjoyed. Service was great, in particular the young lady that served us (possibly Nicole??)

AS
14 reviews
Dined on 23 January 2019
Overall 5food 5service 5ambience 5

Lovely lunch in the Sugar Loaf Lounge! Food is always delicious and the service is second to none! Great for special occasions or just to sit back and relax!

T
1 review
Dined on 10 January 2019
Overall 1food 2service 2ambience 2

We have been to the Sugar Lounge before and loved it. The last visit was a disappointment mainly because of the menu, prices (too high for what it is) and unattentive waiters. Previously they had a great choice and it was a full sitdown menu, now it is more like a cafe with a very limited choice. On my memory, the choice consisted of two varieties of sandwiches, two mains with some variation for one, two salads, soup, choice of deserts were scones, morning pastry or selection of deserts but you have to ask a waiter what it is. It was not what I remember from a couple of my previous visits. I was really looking forward to my lunch and it was an absolute disappointment. I think Sugar Lounge is missing a trick, it could be a great venue for executive business lunches or dinners considering their relatively close proximity to the South Dublin business area, great parking facilities, breathtaking location. This place has a great potential I just hope people who manage it can see it too.

TK
Toronto
47 reviews
Dined on 13 December 2018
Overall 5food 5service 5ambience 5

We had a lovely lunch. Great food and service along with a fantastic buzzy atmosphere in the hotel.

MA
5 reviews
Dined on 25 November 2018
Overall 5food 5service 5ambience 5

Staff are so attentive ... couldn’t fault anything about this place will be back again soon, the afternoon tea looked lovely

MC
London
1 review
Dined on 29 October 2018
Overall 4food 5service 4ambience 5

Some staff were not polite was only disappointment. Everything else was superb. We really enjoyed.

TK
Toronto
47 reviews
Dined on 18 October 2018
Overall 5food 5service 5ambience 5

We had a lovely lunch, great food and nice service, really friendly and very professional. Amazing views over the mountains too!! Definitely will return!

AO
Dublin
1 review
Dined on 8 September 2018
Overall 5food 4service 3ambience 3

Beautiful place, lovely staff . Service was slow and I got a chicken ceaser salad and it was ok

SL
Dublin
1 review
Dined on 25 August 2018
Overall 5food 5service 4ambience 5

Overall excellent, food delicious, service very good . However it was very confusing to get booking . I rang the night before to be told only booking after four available for afternoon tea and when I asked was told only afternoon tea was available nothing else . However then I was able to book a table online for 2.45 . Also when we got there there was a lunch menu and afternoon tea available to order .

S
Mainz
10 reviews
Dined on 23 August 2018
Overall 5food 5service 5ambience 5

Wunderbarer Afternoon Tea und äußerst zuvorkommendes Personal. Spezielle Wünsche wurden problemlos erfüllt. Die Qualität war hervorragend.

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ME
Dublin
3 reviews
Dined on 22 August 2018
Overall 5food 3service 5ambience 4

The food is a tad ordinary for the truly lovely venue, otherwise a very pleasant afternoon.

RD
1 review
Dined on 11 August 2018
Overall 4food 4service 4ambience 4

Excellent food and service as to be expected at this hotel. Views of the surrounding mountains and grounds are beautiful to behold whilst enjoying your meal, even when overcast as it was the day we went. Cost is higher than average but worth it for the ambiance.

EA
1 review
Dined on 8 August 2018
Overall 5food 5service 5ambience 5

Very relaxed lunch. Food was delicious. Service was excellent. Well looked after by Kayleigh. Amazing view. Lovely ambiance.

NB
1 review
Dined on 6 August 2018
Overall 2food 1service 2ambience 3

Underwhelmed by the food at the Sugar Loaf lounge, given that Powerscourt is such a nice venue. A chicken wrap with tomato & rocket served with a 'side salad' (some leaves and two baby tomatoes), was overpriced & mediocre at best. Side of chips was ordered with this (most places would give you some on the side considering the wrap was €14) were again mediocre. A poor coffee for €5 also. I wouldn't mind paying for any of these if they had been really good but there was absolutely no value for money. Service was fine, the girl who served us was nice but generally the staff could probably do a bit more. Won't return anytime soon for business or pleasure. Shame as it really is a lovely place but second time here & disappointed by quality & value for money.

o
Philadelphia
34 reviews
Dined on 30 June 2018
Overall 3food 5service 4ambience 5

Most lovely hotel, the restaurant is beautiful. The tea is awesome as are the pastries and the steak sandwich. Lovely!

D
9 reviews
Dined on 17 June 2018
Overall 4food 3service 3ambience 4

Lovely spot, gorgeous view, good service. Menu could be more varied, not a great deal of choice. Seating is a little uncomfortable depending on which table you get.

P
1 review
Dined on 15 June 2018
Overall 5food 5service 5ambience 5

Waitresses were super! Very friendly, only too happy to help. Brought my wife for our anniversary lunch. We had our 6-month old don anc they were very accommodating. Had a high chair on standby. Nice touch with a selection of complimentary chocolates for the occasion. Thanks to all the Sugar Loaf, you made our day!

A
1 review
Dined on 9 June 2018
Overall 4food 1service 3ambience 5

Food was very disappointing, limited lunch menu and very bland, tasteless food. Love Powerscourt Hotel, ambience etc is fantastic but would not recommend for the food.

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