Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United Kingdom
  3. London
  4. West End London
  5. Piccadilly
Thomas's December Revamp - Thomas's, London,

Thomas's

4.6
4.6
267 Reviews
£26 to £40
British
This restaurant is permanently closed. To find out more about Burberry visit www.Burberry.com

Permanently Closed

This restaurant is permanently closed.

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    British, Afternoon Tea

  • Hours of Operation

    Breakfast Mon–Fri 08:00–11:30 Brunch Sun 11:30–15:30 A La Carte Tue–Sat 12:00–16:00

  • Phone number

    020 3159 1410

  • Payment Options

    AMEX, Diners Club, JCB, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Area

    Piccadilly

  • Parking Details

    None

  • Public Transit

    Nearest tube: Piccadilly Circus <br />

  • Additional

    Bar Dining, Cafe, High Tea, Indoor Fireplace, Non-Smoking, Private Room, Wheelchair Access

What 267 people are saying

Overall ratings and reviews

4.6
4.6 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.5Ambience
  • 4.3Value

NoiseModerate

Sort by

Filters

  1. DB

    DavidB

    London

    4 reviews

    5.0

    4 reviews

    Dined on 11 March 2020

    overall5food4service5ambience4
    Great, quiet, spot in a west end location that's convenient for meeting up with others but also discreet.
  2. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on 1 March 2020

    overall5food5service5ambience5
    Ali was our waiter, very kind and welcoming! The food was amazing (salmon was so fresh and smooth)! The carrot cake was one for the books as well, interior is really calming and beautifully made as well!
  3. OT

    OpenTable Diner

    New York Area

    6 reviews

    4.0

    6 reviews

    Dined on 29 February 2020

    overall4food4service4ambience5
    When I do afternoon tea, I have very low expectation for the taste. Because they usually look good in pictures but taste so-so. Thomas’s sandwiches are brilliant especially the salmon one. Pastries are on the sweeter side to my liking. Overall experience was very pleasant!
  4. j

    jennyordonez

    London

    2 reviews

    4.0

    2 reviews

    Dined on 26 February 2020

    overall4food4service5ambience4
    Great place with a beautiful decoration and staff were really polite and awesome service as the food. Only downside is that I was with my 2 months baby and had to change her nappy on my lap as they don’t have baby change.
  5. SH

    SteveH

    London

    18 reviews

    5.0

    18 reviews

    Dined on 22 February 2020

    overall5food5service5ambience4
    Good breakfast and bwey handy spot. Oddly impersonal atmosphere although service veey good.
  6. VL

    VivianL

    London

    1 review

    4.0

    1 review

    Dined on 17 January 2020

    overall4food4service5ambience4
    Very nice place and food, just a bit surprised that the service charge is 13%.
  7. e

    eduardb

    London

    1 review

    5.0

    1 review

    Dined on 5 January 2020

    overall5food5service5ambience5
    you must try this when in London!!!!! best food i had last week, went there 2 times ;)
  8. DI

    DreamingofItaly07

    Washington DC

    32 reviews

    vip
    5.0

    32 reviews

    Dined on 1 January 2020

    overall5food5service4ambience5
    Started out with absolutely wonderful service then after dessert she disappeared. The food was delicious I had eggs Benedict. My daughter had the mushroom toast and she loved it. My reagents fizz was also good.
  9. OT

    OpenTable Diner

    London

    38 reviews

    2.0

    38 reviews

    Dined on 30 December 2019

    overall2food2service1ambience4
    We visited Thomas' for the first time on Monday and there were several things that didn't go right. Firstly, I had to get up and walk to the staff on various occasions to ask for things like tea refill and water. Secondly, we waited a very long time for our cakes to arrive (we ordered afternoon tea for three people). The staffs seemed inexperienced and it really showed. When the food was brought to our table our server did not introduce any of the cakes or sandwiches. We felt neglected and although the staffs were not rude they didn't appear professional as they kept on hanging around by the bar and we certainly felt that we had to hunt them for service. All in all it wasn't a good experience and it was also my sister's birthday, which was noted by the chap who welcomed us at the entrance but if wasn't followed through upstairs at the restaurant.
  10. DN

    DavidN

    Vancouver

    4 reviews

    5.0

    4 reviews

    Dined on 30 December 2019

    overall5food5service5ambience5
    What a delightful spot to get away from the shopping crowds.
  11. LM

    LadyMuck

    London

    19 reviews

    5.0

    19 reviews

    Dined on 28 December 2019

    overall5food4service4ambience4
    Good for a quick snack whilst shopping. Suggest they do a house Welsh Rarebit.
  12. A

    Ainsy

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on 13 December 2019

    overall5food5service5ambience4
    My friend and I visited for breakfast. Excellent food and service outstanding. Our waiter went out of the way to meet our requests. The Christmas decorations were rather understated but this didn’t detract from our dining experience. The menu was varied & had excellent choices to suit all appetites and palates. I wouldn’t hesitate to recommend.
  13. SB

    SarahB

    London

    7 reviews

    4.0

    7 reviews

    Dined on 12 December 2019

    overall4food4service4ambience4
    I love everything about this place, the ambience, service, interior, light and the food - everything is delicious.
  14. NC

    NatalieC

    London

    1 review

    4.0

    1 review

    Dined on 26 November 2019

    overall4food4service4ambience5
    Lovely venue and location. Really tasty coffee and breakfast - and easily adapted to cater for vegan options. Nice place to come alone and work as some buzz but not too loud or to meet with clients / friends.
  15. JL

    JenniferL

    London

    1 review

    5.0

    1 review

    Dined on 22 November 2019

    overall5food5service5ambience5
    Fantastic brunch. Lovely attentive service. Fryer had broke but staff were honest and made suggestions for alternatives. Lovely lunch.
  16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 19 November 2019

    overall5food5service5ambience5
    Pretty nice, really like this cozy placr
  17. OT

    OpenTable Diner

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on 29 October 2019

    overall5food5service5ambience5
    Very relaxing lunch stayed there over 2 hrs no rushing superb food and great friendly service
  18. OT

    OpenTable Diner

    Munich

    3 reviews

    vip
    4.0

    3 reviews

    Dined on 26 October 2019

    overall4food4service5ambience3
    Very friendly, fast and helpful staff. The food was great and it was worth the price but the ambiance could be improved (maybe with music) because it is really quiet in the restaurant. It has a beautiful location but they could use pillows on the chairs. To summarize we had a great breakfast and there are only small things that could be improved.
  19. AS

    AaminahS

    1 review

    1.0

    1 review

    Dined on 24 October 2019

    overall1food5service1ambience5
    I was really looking forward to my visit, however I was very dissapointed at the lack of. Service provided , firstly we were not greeted as we entered and having never visited before, I didn’t know there was seating upstairs and had to flag someone down for assistance. Then when our waiter came to our table he asked us which language he would like to address us in and I said English was fine, then when I asked him about the sandwich selection for afternoon tea, I made him aware it would only be vegetarian and fish that would be suitable options, he said to us basically in a nut shell that afternoon tea would not be suitable for us as there aren’t that many options, I said can we not just double up on an veg or fish options you have he said that was fine, I shouldn’t have had to make that suggestion, and I could have decided at that moment to walk out seeing as though I was made to feel there would be nothing suitable for me there. Then my friend said do you serve anything ‘halal’ he said oh no we don’t, and that he himself ate halal meet but didn’t see the big deal with just eating chicken anyway, now even though I wasn’t Personally offended by this I was actually quite annoyed because his personal opinions on my faith and what I choose to consume are not relevant and he is there to cater to my needs and pallet. I am very suprised that with the amount of Arab clientele you receive that Muslim people would be made to feel inadequate. I think this is something that staff need training on, everyone’s level of faith differs if I was a more orthodox Muslim I could have made a serious complaint.
  20. r

    robertsw15

    Brighton

    15 reviews

    4.0

    15 reviews

    Dined on 22 October 2019

    overall4food4service4ambience3
    Attentive service and an easy menu, only spoilt my the noise level of chairs scraping across the floor. Surely something could be applied to them so they don't make such a cacophony.
  21. OT

    OpenTable Diner

    London

    11 reviews

    5.0

    11 reviews

    Dined on 17 October 2019

    overall5food5service5ambience5
    As always...Excellent!
  22. OT

    OpenTable Diner

    London

    7 reviews

    5.0

    7 reviews

    Dined on 15 October 2019

    overall5food5service5ambience5
    Loved the sweet potato falafel
  23. MY

    MaiY

    London

    1 review

    5.0

    1 review

    Dined on 13 October 2019

    overall5food4service5ambience5
    The service is really good, amazing value for afternoon tea.
  24. OT

    OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on 10 October 2019

    overall5food5service5ambience5
    Great service and attention to client is a priority. Definitely when I am back to London I will Cosme back to Thomas Café. We have a English Tea Afternoon and it was beyond expected.
  25. J

    Jogbs

    London

    1 review

    4.0

    1 review

    Dined on 24 September 2019

    overall4food3service5ambience4
    The staff was very friendly and attentive. I enjoyed my time there and would like to visit soon again.
  26. AW

    AnnW

    Miami - Dade

    9 reviews

    1.0

    9 reviews

    Dined on 21 September 2019

    overall1food1service5ambience2
    Oh dear, we had the duck and it was cold, so was the mashed potato and vegetables - it was so awful we had to send it back - the poor server felt awful for us. In the end they didn’t charge us and gave me a lovely birthday cake - we’ll be back for coffee and cake, but not for a meal
  27. GS

    GSEH88

    London

    19 reviews

    vip
    5.0

    19 reviews

    Dined on 20 September 2019

    overall5food5service5ambience5
    A gorgeous, elegant dining-room above the more rustic cafe, bathed in light from large windows. A good menu from British ingredients included a large, hearty Chicken Salad and generous grilled half lobster. Delicious sourdough bread was served lightly toasted and service was highly professional and welcoming.
  28. OT

    OpenTable Diner

    London

    12 reviews

    5.0

    12 reviews

    Dined on 17 September 2019

    overall5food5service5ambience5
    Excellent as always!
  29. s

    sarahd

    London

    1 review

    4.0

    1 review

    Dined on 5 September 2019

    overall4food4service4ambience4
    Booked a table through OpenTable but they didn't have my reservation on their system, luckily they squeezed me in
  30. OT

    OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on 31 August 2019

    overall5food5service5ambience5
    Incredible!
  31. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 20 August 2019

    overall5food5service5ambience5
    Exellent experience with quality food
  32. SD

    SavvyDiner

    London

    3 reviews

    1.0

    3 reviews

    Dined on 20 August 2019

    overall1food4service1ambience4
    Despite not being full for lunch the maitre d'was unable to seat us upstairs.
  33. OT

    OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 13 August 2019

    overall4food4service5ambience3
    ロブスター美味しかったです!
  34. J

    Jennyjin

    London

    1 review

    4.0

    1 review

    Dined on 7 August 2019

    overall4food3service4ambience3
    Good food and service for lunch in London. Tasty but not too much for me. Salmon is fresh not to my expectations.
  35. j

    jasher

    London

    90 reviews

    vip
    5.0

    90 reviews

    Dined on 4 August 2019

    overall5food5service5ambience5
    Great cafe for a break from shopping on Regent Street or Bond Street. The staff are unusually knowledgeable about the teas and the selection of cakes is excellent!
  36. EJ

    EleanorJ

    London

    1 review

    2.0

    1 review

    Dined on 2 August 2019

    overall2food2service2ambience4
    We went for afternoon tea for a graduation celebration only to be told they’d run out or afternoon tea. I had spoken to someone there earlier in the day to confirm our reservation, but after we had been seated and waiting 15 minutes for service we were told AT was sold out, but that we could have something from the cake trolley and crumpets as a substitution. This was an inadequate suggestion. Very disappointed
  37. j

    jasher

    London

    90 reviews

    vip
    5.0

    90 reviews

    Dined on 2 August 2019

    overall5food5service5ambience5
    Great place to recuperate from a day shopping on Bond Street. Delicious iced latte with almond milk! The quail eggs with celery salt were the perfect savoury snack and there’s also a great selection of cakes.
  38. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 28 July 2019

    overall5food4service5ambience5
    It’s great.
  39. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 22 July 2019

    overall5food5service5ambience4
    Peaceful, professional and a truly lovely meal
  40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 18 July 2019

    overall5food5service5ambience5
    I'm truly impressed by the kindness of the staffs, and the scone of Afternoon is very good. Excellent!! I really appreciate it.

FAQs

Thomas's is rated 4.6 stars by 267 OpenTable diners.

Permanently Closed

This restaurant is permanently closed.

Additional information

  • Area

    Piccadilly

  • Hours of Operation

    Breakfast Mon–Fri 08:00–11:30 Brunch Sun 11:30–15:30 A La Carte Tue–Sat 12:00–16:00

  • Cuisines

    British, Afternoon Tea

  • Dining style

    Casual Elegant

  • Dress Code

    Casual Dress

  • Parking Details

    None

  • Public Transit

    Nearest tube: Piccadilly Circus

  • Payment Options

    AMEX, Diners Club, JCB, MasterCard, Visa

  • Additional

    Bar Dining, Cafe, High Tea, Indoor Fireplace, Non-Smoking, Private Room, Wheelchair Access

Copyright © 2022 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking LogoPriceline LogoKAYAK LogoAgoda LogoRentalcars LogoOpenTable Logo