Thomas's

4.4
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240 reviews
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£26 to £40
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British

Top tags:

Afternoon Tea
Afternoon Coffee
Discover Thomas's, a dining experience from Burberry. Named after our founder Thomas Burberry, the new café can be found within our 121 Regent Street flagship in London. Serving an all-day menu of British classics, from breakfast to afternoon tea through to champagne and oysters, Thomas's menu is based on the finest seasonal produce from small farmers and artisan suppliers across Britain.
What 240 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.2
service
4.4
ambience
4.1
value
Noise · Quiet
86% of people would recommend it to a friend
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OT
London
10 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Excellent as always!

s
London
1 review
Dined on 5 September 2019
Overall 4food 4service 4ambience 4

Booked a table through OpenTable but they didn't have my reservation on their system, luckily they squeezed me in

OT
New York Area
1 review
Dined on 31 August 2019
Overall 5food 5service 5ambience 5

Incredible!

OT
London
1 review
Dined on 20 August 2019
Overall 5food 5service 5ambience 5

Exellent experience with quality food

SD
1 review
Dined on 20 August 2019
Overall 1food 4service 1ambience 4

Despite not being full for lunch the maitre d'was unable to seat us upstairs.

OT
London
1 review
Dined on 13 August 2019
Overall 4food 4service 5ambience 3

ロブスター美味しかったです!

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J
London
1 review
Dined on 7 August 2019
Overall 4food 3service 4ambience 3

Good food and service for lunch in London. Tasty but not too much for me. Salmon is fresh not to my expectations.

j
London
79 reviews
Dined on 4 August 2019
Overall 5food 5service 5ambience 5

Great cafe for a break from shopping on Regent Street or Bond Street. The staff are unusually knowledgeable about the teas and the selection of cakes is excellent!

EJ
1 review
Dined on 2 August 2019
Overall 2food 2service 2ambience 4

We went for afternoon tea for a graduation celebration only to be told they’d run out or afternoon tea. I had spoken to someone there earlier in the day to confirm our reservation, but after we had been seated and waiting 15 minutes for service we were told AT was sold out, but that we could have something from the cake trolley and crumpets as a substitution. This was an inadequate suggestion.
Very disappointed

j
London
79 reviews
Dined on 2 August 2019
Overall 5food 5service 5ambience 5

Great place to recuperate from a day shopping on Bond Street. Delicious iced latte with almond milk! The quail eggs with celery salt were the perfect savoury snack and there’s also a great selection of cakes.

OT
1 review
Dined on 28 July 2019
Overall 5food 4service 5ambience 5

It’s great.

OT
London
1 review
Dined on 22 July 2019
Overall 5food 5service 5ambience 4

Peaceful, professional and a truly lovely meal

OT
1 review
Dined on 18 July 2019
Overall 5food 5service 5ambience 5

I'm truly impressed by the kindness of the staffs, and the scone of Afternoon is very good. Excellent!! I really appreciate it.

S
London
1 review
Dined on 15 July 2019
Overall 5food 4service 5ambience 5

As always good service - good food and excellent team looking after us - thank you.

M
New York Area
2 reviews
Dined on 14 July 2019
Overall 5food 5service 5ambience 4

Came to Thomas’ for their afternoon tea but they were out by the time they took our order. They had 4 left and the two tables next to us who ordered before us took all 4. Our amazing waiter (whose name I wish I had got) helped us still get that afternoon tea experience. He suggested some cakes and traditional scones and crumpets. He did not try to up-sell us on food we did not need. He was super attentive and kind. Would love to go back for the actual tea experience.

OT
Los Angeles
6 reviews
Dined on 14 July 2019
Overall 5food 5service 5ambience 5

It was terrific!

T
1 review
Dined on 12 July 2019
Overall 3food 3service 2ambience 4

Food was ok. Had to ask for water and for our water. Nice venue though.

LM
London
16 reviews
Dined on 22 June 2019
Overall 5food 5service 5ambience 4

Just off Regent Street. Limited menu. Ideal for a light lunch etc. Ideal to spend around an hour at Thomas's over a meal.

Only one bathroom was available on the First Floor.

CY
London
2 reviews
Dined on 21 June 2019
Overall 5food 5service 5ambience 5

All perfect welcoming staff, nice ambiance and delicious food and wine - a lovely Friday lunch

MM
London
5 reviews
Dined on 16 June 2019
Overall 3food 4service 2ambience 4

We've been Thomas's a few times as we liked the food and calm atmosphere, just a few steps from Regent St. This time we seated upstairs, just as nice as downstairs but the staff seemed to have too much to cover and the service was not as attentive as usual. They were apologetic but I felt they needed some more support.

JS
1 review
Dined on 16 June 2019
Overall 5food 5service 5ambience 4

Good quality, decoration, ambiance with the small fire. We went two consecutive days for breakfast, first day we ate bigger plates, second day only coffee and crumpets. All the plates were very good. Cakes look delicious and coffee is really good.

UL
1 review
Dined on 14 June 2019
Overall 5food 4service 5ambience 5

アフタヌーンティーで利用しました。スイーツ系はとにかく甘かった!!温かいスコーンは美味しかったです!バーバリーチョコのケーキもあり、写真映えしました。
1番満足したのは、サービス面です。英語をゆっくり話してくれたり、説明し直してくれたり、とても気持ちよく滞在することが出来ました!ありがとうございます!

The deserts are super sweet for us. But scones are warm and delicious!!
I was really glad that your staff were very kind and explained slowly. So I was satisfied a lot.
Thank you so much.

DL
London
1 review
Dined on 8 June 2019
Overall 3food 2service 1ambience 3

Only 2 staffs were serving , had to wait 5 mins to be seated.
Cakes were not nice, sandwiches were not fresh.

Scones are standard but the strawberry jam is good.

NL
London
8 reviews
Dined on 6 June 2019
Overall 3food 3service 1ambience 5

Half the order that was given to the member of staff, they never actually ordered for us. We then asked for refills for our tea, and the teapot was taken, but just given back to the kitchen. I had to go and ask for the tea again.

The place is nice, but the staff do not seem to be able to cope with very minimal direction or tables to manage.

We wont be back.

LM
London
1 review
Dined on 29 April 2019
Overall 5food 4service 5ambience 5

The atmosphere was very pleasant and quiet enough to have a conversation. The decor was beautiful. The waitress was very good. The main course( sea bass) was very good. There could have been some lighter deserts. But over all a very good lunch was had by all.

KS
1 review
Dined on 27 April 2019
Overall 5food 4service 5ambience 5

Amazing service, good food, and incredible place. Love everything.

F
London
9 reviews
Dined on 15 April 2019
Overall 4food 5service 4ambience 5

I come to Thomas's regularly. The staff always recognise me and the service (and more importantly the food!) never disappoints.

OT
London
1 review
Dined on 11 April 2019
Overall 5food 5service 5ambience 5

Outstanding service and food in a lovely building

CB
New York Area
13 reviews
Dined on 3 April 2019
Overall 5food 5service 5ambience 5

Excellent service, delicious food - loved the Afternoon Tea experience, it was the perfect understated and elegant way to enjoy tea.

OT
London
11 reviews
Dined on 30 March 2019
Overall 5food 5service 5ambience 5

Lovely Afternoon tea would recommend everyone to try. Staff are welcoming and attentive.

b
Singapore
2 reviews
Dined on 20 March 2019
Overall 4food 4service 3ambience 4

I like Thomas's because the noise level is low and possible to have a good conversation quietly. Décor is lovely. Food is well executed and we enjoyed it. Service was fine but not outstanding. I would go back. Try the café too.

SC
Warwickshire
1 review
Dined on 20 March 2019
Overall 5food 5service 5ambience 5

A beautiful elegant moment of tranquility. The food is perfection and beautifully presented. (Truffle crisps are sublime!)

B
London
1 review
Dined on 18 March 2019
Overall 5food 5service 5ambience 5

Nice place, good service, good atmosphere..........

L
London
5 reviews
Dined on 17 March 2019
Overall 5food 5service 5ambience 5

Excellent service et présentation. Les plats étaient délicieux et entièrement bio.

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LJ
London
1 review
Dined on 14 March 2019
Overall 5food 5service 5ambience 4

Staffs were really nice and polite. Especially the young gentleman from brazil that greet us. Food was beautifully prepared and tastes yum

F
London
14 reviews
Dined on 9 March 2019
Overall 5food 4service 5ambience 5

I enjoyed the food and the service was impeccable. I had lamb which was beautifully cooked but the plate could have been a little warmer.

C
London
1 review
Dined on 5 March 2019
Overall 5food 4service 5ambience 4

Had an absolutely lovely tea for pancake day. Staff were really friendly and helpful. Prices were very reasonable for such a nice place. Have already recommended and will be returning.

FG
5 reviews
Dined on 27 February 2019
Overall 5food 5service 4ambience 5

Delicious food and lovely room - a good place for lunch while shopping

JC
London
1 review
Dined on 18 February 2019
Overall 3food 2service 4ambience 4

The salad I had was just okay. What was really appalling about Thomas' cafe is the fact that I was unable to pack up my leftovers even though they had to-go boxes for their cakes. One of my greatest vices is food waste as it's a huge contributer to GHG emissions. They said taking food away was against their policy because they couldn't gaurantee the quality of the food once it left its premises (but what abot the cakes?). I will not be going back. Thomas' is part of the Burberry stores and the company is meant to be highly ranked for its sustainability policies. Their environmental ethos need to extend to the Cafe as well.

AK
London
2 reviews
Dined on 13 February 2019
Overall 4food 4service 5ambience 5

Beautiful building, decor and generally a beautiful place to be. Could have one or two more vegetarian options on the lunch menu, maybe.
I will be back soon to try the afternoon tea

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