Thomas's

4.5
166 reviews
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£26 to £40
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British
Top tags:
  • Lunch
  • Afternoon Tea
  • Quiet Conversation
Discover Thomas's, a dining experience from Burberry. Named after our founder Thomas Burberry, the new café can be found within our 121 Regent Street flagship in London. Serving an all-day menu of British classics, from breakfast to afternoon tea through to champagne and oysters, Thomas's menu is based on the finest seasonal produce from small farmers and artisan suppliers across Britain.
Dining Style
Casual Elegant
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Cuisines
British, Afternoon Tea
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Hours of Operation
Breakfast
Mon–Fri 08:00–11:30
A La Carte
Mon–Sat 11:30–20:00
Brunch
Sun 11:30–17:00
Afternoon Tea
Mon–Sat 11:30–20:00
Sun 11:30–17:00
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Phone number
020 3159 1410
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Payment Options
AMEX, Diners Club, JCB, MasterCard, Visa
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Dress Code
Casual Dress
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Public Transit
Nearest tube: Piccadilly Circus
Additional
Bar Dining, Cafe, Fireplace, High Tea, Non-Smoking, Private Room, Wheelchair Access
What 166 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.4
service
4.5
ambience
4.1
value
Noise · Quiet
93% of people would recommend it to a friend
5
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1
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DB
London
1 review
Dined on 9 October 2018
Overall 5food 4service 5ambience 4

Great restaurant and always a calm quiet space to have an uninterrupted lunch.

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DK
London
1 review
Dined on 3 October 2018
Overall 3food 3service 3ambience 3

The staff were very nice - but the service was slow.
My food was cold (eggs) and overall I don't think they had enough people working there at 8am when it opens.

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FL
London
2 reviews
Dined on 29 September 2018
Overall 3food 3service 3ambience 3

The cake s was delicious and the atmosphere was lovely. I have reservation and the waiter take me to the upstairs seat by windows. The views wasn't good and the sun was in my eyes. When I finished , my friend and I separate to paid the bill. The waiter calculate the wrong amount and overcharged. The Waiter attitude was very bad and didn't feel sorry. Finally, we told the manerge to refund our money. I feel they shouldn't ask the server change!

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WJ
London
7 reviews
Dined on 28 September 2018
Overall 2food 2service 3ambience 3

Fish was over cooked and dry, French fries were undercooked (I know how possible!), I sent them back. They recooked the same batch which then tasted like cardboard and they still charged us for them even though they arrived well after our main course was finished. The cherries on the pistachio cake are from a can and very sour.
Friendly waiters but very slow service. They served our starters at the same time as the main course.

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OT
London
3 reviews
Dined on 22 September 2018
Overall 5food 5service 4ambience 5

Delicious lunch menu in an elegant environment. A rare quiet place to meet with friends on Regents Street. Stunning flowers and cakes.

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IA
1 review
Dined on 21 September 2018
Overall 5food 5service 5ambience 5

Had a wonderful time at Thomas's for afternoon tea! I called ahead to say that we were celebrating a birthday and the staff did everything they could to make it extra special. Will definitely come again!

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F
London
15 reviews
Dined on 18 September 2018
Overall 5food 5service 4ambience 5

One of the best afternoon tea in town, very elegant with an amazing food level

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T
London
2 reviews
Dined on 7 September 2018
Overall 2food 2service 2ambience 4

Staff are very pleasant and professional however there were long delays for food and many people complained in the restaurant area upstairs. When our food came it was over cooked too.

It’s a great place for breakfast, brunch or coffee & cake. Lunch I wouldn’t recommend!

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N
London
5 reviews
Dined on 2 September 2018
Overall 5food 5service 5ambience 5

Had an afternoon tea with friends on a weekend. The cakes and tea were quite good. The place is quiet and not very busy, perfect for catching up with friends or taking a break from shopping. The place looks very elegant and the staff are friendly and accommodating. Would love to go back again.

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B
London
3 reviews
Dined on 26 August 2018
Overall 5food 5service 2ambience 3

Thomas's lives up to the hype. The presentation of the cafe and food is impeccable, as you would expect from a cafe situated in a British design institution (Burberry). We found the staff were not particularly personable or helpful. However this didn't dampen the experience, and we would definitely go back.

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L
1 review
Dined on 11 August 2018
Overall 5food 5service 5ambience 5

Gorgeous decor and wonderful service. Definitely my new favourite place in London for afternoon tea.

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S
1 review
Dined on 7 August 2018
Overall 5food 5service 5ambience 5

The selection of the cakes and sandwiches was good,way too much for one person,so next time probably sharing one afternoon tea for two and get extra tea.Crumpets were ordinary and I wouldn’t eat them in the afternoon for a special occasion.Scones were delicious and my clients from Scotland loved them.

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L
1 review
Dined on 28 July 2018
Overall 2food 1service 2ambience 5

Ordered half dozen oyster, two were tiny little, Chef considered it as "fine" and "normal" even we asked. Bread of
the afternoon tea sandwich is not fresh. Finished the main course and had waited for nearly half an hour before someone came and took the plate away (only 2 tables sitting with customers during that period of time and 2-3 waiter/waitress were just standing there and talking).

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LE
London
42 reviews
Dined on 30 June 2018
Overall 3food 3service 4ambience 4

Distinctively average.

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AH
London
1 review
Dined on 25 June 2018
Overall 5food 5service 5ambience 5

Thomas's is my favourite restaurant! I brought my little sister here for her 25th birthday dinner. Food was perfect, staff were friendly and attentive and they even surprised her with a little cake and chocolate birthday message (all on their own, I didn't even ask!). It was a gorgeous touch. Cannot wait to be back again!

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p
1 review
Dined on 24 June 2018
Overall 5food 5service 5ambience 5

Beautiful restaurant upstairs, with excellent service and good food, highly recommended

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OT
1 review
Dined on 27 May 2018
Overall 5food 5service 5ambience 5

Excellent food and amazing service. Atmosphere is very hard to beat!

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t
London
8 reviews
Dined on 27 May 2018
Overall 4food 4service 5ambience 5

Lovely brunch experience - scrambled eggs and salmon were really good

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NA
London
32 reviews
Dined on 21 May 2018
Overall 4food 4service 4ambience 4

Great venue for breakfast, telly like salmon and scramble eggs. Good location, service and reasonable price

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JM
London
1 review
Dined on 12 May 2018
Overall 5food 5service 5ambience 5

Thomas's have got the 'less is more' approach right! Great service, chic surroundings. Can't wait to come back again!

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B
London
24 reviews
Dined on 4 May 2018
Overall 5food 4service 4ambience 4

A very pleasant café annexed to Burberry's main London store on Regent Street / Vigo Street.
As one might expect from one of the Queen's clothing suppliers, food quality and service is high and this is not a cheap place to eat.

The staff are very courteous, friendly and helpful and dining here is an enjoyable experience.

We will be coming again in the future to sample a more extensive menu at lunchtime.

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NA
London
32 reviews
Dined on 1 May 2018
Overall 5food 4service 4ambience 5

great for breakfast. tasty food, good service, relaxed atmosphere, reasonable price

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OT
1 review
Dined on 28 April 2018
Overall 5food 5service 5ambience 5

Good food, good environment.

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FF
London
1 review
Dined on 23 April 2018
Overall 4food 3service 5ambience 5

Lobster was really yummy, fresh and juicy! Food was a bit quite salty. Staff was nice.

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F
London
15 reviews
Dined on 22 April 2018
Overall 5food 5service 5ambience 5

Amazing afternoon tea from every front!!! All sourced in UK super tasty and great service in a beautiful environment: can wait to go back 😍

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P
1 review
Dined on 18 April 2018
Overall 5food 5service 4ambience 4

A real find on a side street off Regent's Street. Great food and service; well worth a visit. I have had lunch and business meetings - ideal for both.

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M
London
15 reviews
Dined on 14 April 2018
Overall 1food 1service 1ambience 1

Why offer dinner if you don't do dinner? We sat down looked at the depressing menu, got up and went elsewhere

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a
Glasgow
1 review
Dined on 5 April 2018
Overall 4food 4service 5ambience 5

Excellent hospitality and exceptionally courteous hosts.

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N
London
6 reviews
Dined on 3 April 2018
Overall 4food 4service 4ambience 4

Excellent service and food. The quality of the food served here is top notch. Reserve a table in the restaurant upstairs for a quieter or special occasion.

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AS
London
1 review
Dined on 29 March 2018
Overall 5food 5service 5ambience 5

The simplest of menu choices is somehow turned into a memorable culinary treat.
The 'bites' are a great discovery.
It has the perfect atmosphere for bringing a friend for a conversation - unlike most London eating places of today which are drowned in ambient noise.

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OT
New York Area
4 reviews
Dined on 27 March 2018
Overall 5food 5service 5ambience 4

We were running late and the hostess held our table and was very sweet about it. The light bites were perfect four our family of five and the truffle crisps were addictive!

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MC
1 review
Dined on 26 March 2018
Overall 5food 5service 5ambience 5

Peaceful, delicious, beautiful . Took my in laws there for lunch and they are very fussy and they loved it.

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F
London
5 reviews
Dined on 19 March 2018
Overall 4food 4service 5ambience 4

Thomas' was a delight for our working lunch. The chicken salad was exceptional and friendly service. We will be back!

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MP
1 review
Dined on 14 March 2018
Overall 4food 4service 5ambience 4

Lovely lunch away from busy shopping ... quiet, good service, great food, & no rush

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a
London
5 reviews
Dined on 14 March 2018
Overall 5food 5service 5ambience 5

Agreat find (and it is quite difficult to find!!). Stylish, spacious, great staff and yummy food options. Will definitely return

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LW
Raleigh
4 reviews
Dined on 10 March 2018
Overall 4food 3service 5ambience 5

Very good service. Food was lovely and a nice varied menu

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KA
1 review
Dined on 23 February 2018
Overall 2food 4service 1ambience 4

My visit to Thomas's last week the service left me far from impressed (I've been there before and on both occasions loved it). The waiting staff were not attentive; my friend and I ordered cakes with our tea which came at different times; the tea was served without any milk or sugar and we were not even asked if we wanted any(!); and I was overcharged (though as I was in a rush I checked it only later in that day). I did not expect this from a place that attaches itself to a name like Burberry and will not be visiting or recommending it to anyone.

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KA
London
1 review
Dined on 17 February 2018
Overall 5food 5service 5ambience 5

Fabulous location,service and food wonderful. Atmosphere is so relaxing.

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DH
London
1 review
Dined on 10 February 2018
Overall 5food 5service 5ambience 4

Great food that's more than reasonably priced for the quality. Thomas's is never overly busy upstairs, which I really enjoy. The wine list is small but very good. The waiting staff are extremely attentive.

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RF
London
10 reviews
Dined on 10 February 2018
Overall 3food 5service 2ambience 5

Great cake and tea - terrible service. They forgot our water and only took our order after we asked twice. Beautiful surroundings though and great apple cake!

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