Thomas's

4.4
184 reviews
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£26 to £40
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British
Top tags:
  • Lunch
  • Afternoon Tea
  • Brunch
Discover Thomas's, a dining experience from Burberry. Named after our founder Thomas Burberry, the new café can be found within our 121 Regent Street flagship in London. Serving an all-day menu of British classics, from breakfast to afternoon tea through to champagne and oysters, Thomas's menu is based on the finest seasonal produce from small farmers and artisan suppliers across Britain.
Dining Style
Casual Elegant
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Cuisines
British, Afternoon Tea
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Hours of Operation
Breakfast
Mon–Fri 08:00–11:30
A La Carte
Mon–Sat 11:30–20:00
Brunch
Sun 11:30–17:00
Afternoon Tea
Mon–Sat 11:30–20:00
Sun 11:30–17:00
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Phone number
020 3159 1410
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Payment Options
AMEX, Diners Club, JCB, MasterCard, Visa
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Dress Code
Casual Dress
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Public Transit
Nearest tube: Piccadilly Circus
Additional
Bar Dining, Cafe, Fireplace, High Tea, Non-Smoking, Private Room, Wheelchair Access
What 184 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.3
service
4.5
ambience
4.0
value
Noise · Quiet
90% of people would recommend it to a friend
5
4
3
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1
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P
London
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Really tasty menu, very attentive staff and great value for money. Casual yet elegant atmosphere

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LH
London
4 reviews
Dined 4 days ago
Overall 5food 4service 5ambience 5

I had such a lovely time at Thomas’s. The food was spectacular, the setting was beautiful and the service was second to none.
We had afternoon tea which was so yummy. The presentation was breathtaking and there were some interesting twists on tradition. I would highly recommend and can’t wait to go back for brunch next time.

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MK
London
3 reviews
Dined 5 days ago
Overall 3food 4service 3ambience 3

After seeing this cafe all over Instagram, we thought we would give it a try. We were quite underwhelmed in the end. The staff are very attentive and friendly. However, the drinks took ages and the coffees weren’t hot. Then we ordered cakes which didn’t arrive till some time after the coffee and had been forgotten I am sure. One of the cakes we had was delicious, packed with pistachios. The cafe itself looked lovely but we were sat near the door and there was a fair amount of bustle at the front door and felt like sitting in a foyer. I had envisaged a different space which Ithink must be the upstairs dining area. There was a nice table at the back which was next to a fireplace if you’re a larger party.
All in all I would say this is style over substance which is disappointing given it’s a great location for a mid shopping stop.

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MO
London
3 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Another great visit to Thomas's, it never dissapoints. The service is exceptional. In particular the host is fantastic, I've met him a few times now and he is always so professional.

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n
London
2 reviews
Dined on 2 December 2018
Overall 3food 2service 3ambience 3

Nice place, very pretty. But took ages to bring food out and food was cold when it came out. They did give us a discount without us asking which was nice of them, but I wouldn’t go back for food. Maybe just for drinks & cakes

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D
London
4 reviews
Dined on 1 December 2018
Overall 5food 5service 5ambience 5

Excellent service as always. Breakfast was delicious and my cappuccino was the best I’ve ever tasted! Superb!

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OT
London
1 review
Dined on 30 November 2018
Overall 1food 1service 1ambience 1

The worst dining experience I have had this year - staff completely incompetent. The manager is also the security guard, avoid at all costs, its not even that nice an environment.

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A
London
1 review
Dined on 28 November 2018
Overall 1food 1service 1ambience 1

I did a team dinner here which was a very disappointing experience- food toke over an hour to arrive and when we finally got it it was stone cold
Rude and sloppy service - overall a very disappointing experience

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MD
London
1 review
Dined on 28 November 2018
Overall 3food 5service 2ambience 5

This reastaurant is a great place for any lovie dovie's wanting to have a nice way to celebrate. The welcoming is spot on. However, the service could be faster and more excellent meeting its given standards.

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JB
London
1 review
Dined on 27 November 2018
Overall 4food 5service 4ambience 3

We had the amazing food and served by very friendly staff in busy Thomas's restaurant.
Only negative was the toilet that was a little unclean.

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SS
London
2 reviews
Dined on 25 November 2018
Overall 5food 5service 5ambience 5

Wie immer Essen vom Feinsten, top Personal. Sehr zu Empfehlen!!

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DS
London
5 reviews
Dined on 24 November 2018
Overall 5food 5service 5ambience 5

Really lovely space and excellent food. They also have nice veggie options, and the service is spot on. Will definitely be returning.

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OT
London
3 reviews
Dined on 17 November 2018
Overall 2food 3service 4ambience 2

It was so cold inside that we need to put on our clothes. Scones were great but not the lobster

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TO
London
1 review
Dined on 17 November 2018
Overall 4food 4service 4ambience 4

taste good!
I had scones and tea.

clean and good serve.

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OT
London
1 review
Dined on 15 November 2018
Overall 5food 5service 5ambience 5

A beautiful restaurant with exquisite food

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AA
London
2 reviews
Dined on 27 October 2018
Overall 5food 5service 5ambience 5

The gentleman who greeted my partner and I & wished me a happy Birthday was incredible! We have never been greeted by such a lovely, warm man. (Sorry I did not get your name!). The food was great too!

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GD
London
9 reviews
Dined on 23 October 2018
Overall 2food 3service 1ambience 2

Had booked in advance and were put upstairs on our own. We were left for 20 mins before someone arrived despite a lot of waving

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F
London
19 reviews
Dined on 21 October 2018
Overall 3food 5service 3ambience 4

I love the food selection and the afternoon tea is superb. I always find weird the order the afternoon tea comes. Every time is different. As well there is just enough water for 1 cup of tea and I had to ask for more hot water few times.

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DB
London
1 review
Dined on 9 October 2018
Overall 5food 4service 5ambience 4

Great restaurant and always a calm quiet space to have an uninterrupted lunch.

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DK
London
1 review
Dined on 3 October 2018
Overall 3food 3service 3ambience 3

The staff were very nice - but the service was slow.
My food was cold (eggs) and overall I don't think they had enough people working there at 8am when it opens.

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FL
London
2 reviews
Dined on 29 September 2018
Overall 3food 3service 3ambience 3

The cake s was delicious and the atmosphere was lovely. I have reservation and the waiter take me to the upstairs seat by windows. The views wasn't good and the sun was in my eyes. When I finished , my friend and I separate to paid the bill. The waiter calculate the wrong amount and overcharged. The Waiter attitude was very bad and didn't feel sorry. Finally, we told the manerge to refund our money. I feel they shouldn't ask the server change!

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WJ
London
9 reviews
Dined on 28 September 2018
Overall 2food 2service 3ambience 3

Fish was over cooked and dry, French fries were undercooked (I know how possible!), I sent them back. They recooked the same batch which then tasted like cardboard and they still charged us for them even though they arrived well after our main course was finished. The cherries on the pistachio cake are from a can and very sour.
Friendly waiters but very slow service. They served our starters at the same time as the main course.

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OT
London
3 reviews
Dined on 22 September 2018
Overall 5food 5service 4ambience 5

Delicious lunch menu in an elegant environment. A rare quiet place to meet with friends on Regents Street. Stunning flowers and cakes.

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IA
1 review
Dined on 21 September 2018
Overall 5food 5service 5ambience 5

Had a wonderful time at Thomas's for afternoon tea! I called ahead to say that we were celebrating a birthday and the staff did everything they could to make it extra special. Will definitely come again!

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F
London
19 reviews
Dined on 18 September 2018
Overall 5food 5service 4ambience 5

One of the best afternoon tea in town, very elegant with an amazing food level

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T
London
2 reviews
Dined on 7 September 2018
Overall 2food 2service 2ambience 4

Staff are very pleasant and professional however there were long delays for food and many people complained in the restaurant area upstairs. When our food came it was over cooked too.

It’s a great place for breakfast, brunch or coffee & cake. Lunch I wouldn’t recommend!

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N
London
5 reviews
Dined on 2 September 2018
Overall 5food 5service 5ambience 5

Had an afternoon tea with friends on a weekend. The cakes and tea were quite good. The place is quiet and not very busy, perfect for catching up with friends or taking a break from shopping. The place looks very elegant and the staff are friendly and accommodating. Would love to go back again.

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B
London
6 reviews
Dined on 26 August 2018
Overall 5food 5service 2ambience 3

Thomas's lives up to the hype. The presentation of the cafe and food is impeccable, as you would expect from a cafe situated in a British design institution (Burberry). We found the staff were not particularly personable or helpful. However this didn't dampen the experience, and we would definitely go back.

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L
1 review
Dined on 11 August 2018
Overall 5food 5service 5ambience 5

Gorgeous decor and wonderful service. Definitely my new favourite place in London for afternoon tea.

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S
1 review
Dined on 7 August 2018
Overall 5food 5service 5ambience 5

The selection of the cakes and sandwiches was good,way too much for one person,so next time probably sharing one afternoon tea for two and get extra tea.Crumpets were ordinary and I wouldn’t eat them in the afternoon for a special occasion.Scones were delicious and my clients from Scotland loved them.

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L
1 review
Dined on 28 July 2018
Overall 2food 1service 2ambience 5

Ordered half dozen oyster, two were tiny little, Chef considered it as "fine" and "normal" even we asked. Bread of
the afternoon tea sandwich is not fresh. Finished the main course and had waited for nearly half an hour before someone came and took the plate away (only 2 tables sitting with customers during that period of time and 2-3 waiter/waitress were just standing there and talking).

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LE
London
48 reviews
Dined on 30 June 2018
Overall 3food 3service 4ambience 4

Distinctively average.

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AH
London
1 review
Dined on 25 June 2018
Overall 5food 5service 5ambience 5

Thomas's is my favourite restaurant! I brought my little sister here for her 25th birthday dinner. Food was perfect, staff were friendly and attentive and they even surprised her with a little cake and chocolate birthday message (all on their own, I didn't even ask!). It was a gorgeous touch. Cannot wait to be back again!

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p
1 review
Dined on 24 June 2018
Overall 5food 5service 5ambience 5

Beautiful restaurant upstairs, with excellent service and good food, highly recommended

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OT
1 review
Dined on 27 May 2018
Overall 5food 5service 5ambience 5

Excellent food and amazing service. Atmosphere is very hard to beat!

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t
London
8 reviews
Dined on 27 May 2018
Overall 4food 4service 5ambience 5

Lovely brunch experience - scrambled eggs and salmon were really good

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NA
London
33 reviews
Dined on 21 May 2018
Overall 4food 4service 4ambience 4

Great venue for breakfast, telly like salmon and scramble eggs. Good location, service and reasonable price

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JM
London
2 reviews
Dined on 12 May 2018
Overall 5food 5service 5ambience 5

Thomas's have got the 'less is more' approach right! Great service, chic surroundings. Can't wait to come back again!

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B
London
24 reviews
Dined on 4 May 2018
Overall 5food 4service 4ambience 4

A very pleasant café annexed to Burberry's main London store on Regent Street / Vigo Street.
As one might expect from one of the Queen's clothing suppliers, food quality and service is high and this is not a cheap place to eat.

The staff are very courteous, friendly and helpful and dining here is an enjoyable experience.

We will be coming again in the future to sample a more extensive menu at lunchtime.

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NA
London
33 reviews
Dined on 1 May 2018
Overall 5food 4service 4ambience 5

great for breakfast. tasty food, good service, relaxed atmosphere, reasonable price

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