This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

Ting Restaurant, Shangri-La At The Shard

4.3
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2028 reviews
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£26 to £40
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Contemporary British
TīNG, named after the Chinese word for ‘living room’, is the collective name for the restaurant and lounge on level 35. Situated 128 metres above ground level, the vibrant space will showcase sweeping 360-degree views across the capital.

TĪNG Restaurant is open for breakfast, lunch and dinner, and presents a modern British menu, whilst incorporating some of Shangri-La’s signature Asian dishes. The dishes are cooked using locally-sourced ingredients, and served within a contemporary setting of Chinoiserie design.

Shangri-La Cares; our safety programme entails a range of enhanced protocols and measures in addition to our already rigorous hygiene and safety standards. Designed to ensure our colleagues work in a safe environment with peace of mind and that our guests can confidently enjoy the moments that matter most while in our care.
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Private Dining

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Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks

Offers

2 & 3 course lunch menu with tea and coffee

Sep 14, 2020-Oct 31, 2020·Daily 12:00-16:00

2 & 3 course lunch menu

What 2028 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.4
service
4.5
ambience
3.9
value
Noise · Moderate
84% of people would recommend it to a friend
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T
Tingware
London
8 reviews
Dined 3 days ago
Overall4food4service4ambience5

Excellent view, good ambience, delicious food. Good service except every time I asked for a nice window table with good view , the waitress always showed us to a crump corner table which did have a view but right close to the next table which is not satisfactory. I asked to sit on one of the tables opposite the entrance, she said it was for 4 people. But the restaurant was empty, even after an hour. I had to speak to the Manager to be able to sit on the more comfortable to enjoy the lunch with my visitor from Singapore with a bottle of champagne. This happened to my birthday January 2019, which I have made the booking 6 weeks in advance, they showed us to the last table with not much view.

DC
DominicC
London
1 review
Dined 4 days ago
Overall2food2service3ambience3

Fantastic views, but nothing else here stood out as being worth what we paid for.

SH
SimonH
London
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Excellent in every way. Would definitely recommend a visit.

H
Hayley
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

An amazing experience from the start until the very end,we didn’t want to leave. The staff were so kind & polite. Provided my parnter with a birthday cake as I required. We both had a perfect evening & will definitely be making a visit again soon in the future.

MF
MummyFreedom
Nottingham
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

So impressed with the quality of service and the food. A perfect venue to celebrate my daughters 18th bday and our waitress Jing went the extra mile to make it a special occasion
Definitely recommend to others and will be returning again

C
Coutinho
London
6 reviews
Dined 6 days ago
Overall4food4service5ambience5

Lovely food with excellent service in such a fabulous setting - makes for a perfect special night out. I enjoyed my evening at Ting and the view over Tower Bridge made it a very memorable dinner.

JF
JanaF
London
2 reviews
Dined 6 days ago
Overall4food5service5ambience4

Lovely special treat with amazing views. Friendly efficient service, pricey, but you do pay for the view I guess.

Y
Yaya
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great restaurant, great service, great food, great views. Only negative is that it'll all cost you.

DR
DonnaR
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

We felt so welcome and were given a window table. The views were spectacular and the food was of generous portions and delicious.

S
Steve
London
4 reviews
Dined 7 days ago
Overall5food5service5ambience5

Delicious food, great service, wonderful food and a very fine view. It's very quiet at the moment, only a few people

m
markp
London
1 review
Dined on 10 September 2020
Overall5food5service5ambience5

A fantastic restaurant the staff and food were amazing and that’s before you take account of the stunning views

B
Bead
London
2 reviews
Dined on 9 September 2020
Overall4food4service5ambience4

All the food was delicious and beautifully presented. I have allergies and the staff were very careful about checking dishes to ensure the food was safe for me.

SA
SandraA
1 review
Dined on 9 September 2020
Overall5food5service5ambience4

Outstanding service, tasty food great views, definitely worth the trip. Will dine there more often

SJ
SashaJ
London
1 review
Dined on 8 September 2020
Overall5food5service5ambience5

it was amazing!! service and food was so good. would definitely go again.

RM
RogerM
Manchester
2 reviews
Dined on 8 September 2020
Overall5food5service5ambience5

Dining at Ting Restaurant with the magnificent views across London is an excellent experience. The food and service are First Class.

MB
MeganB
1 review
Dined on 8 September 2020
Overall4food5service5ambience5

Had the most amazing time at the Shard last week thanks to Chloe and Jenny making our graduation celebrations extra special - we shall definitely be back! The only thing I could fault was that the help to eat out discount was not added.

OT
OpenTable Diner
1 review
Dined on 8 September 2020
Overall5food4service5ambience5

Amazing food, service, drinks and views

MT
MarinT
London
1 review
Dined on 6 September 2020
Overall4food3service4ambience5

Service staff: Really professional staff, during whole meal they were on top of their game, our glasses were never empty and we got everything we asked for.

Food: for the price we payed, we expected more. Side dishes and deserts were amazing, but the main dish was below our expectations. Rib-eye steak nicely cooked, but the meat quality wasn’t the best, but even with that we enjoyed our night, because view, music and the whole ambient were outstanding.

P
Peanuts
London
1 review
Dined on 6 September 2020
Overall5food4service5ambience4

Would definitely recommend. Good food. Love the cocktails.

Friendly staff and lovely atmosphere.
Thank you for making our 1st Wedding anniversary so special 💖

OT
OpenTable Diner
London
6 reviews
Dined on 6 September 2020
Overall5food5service5ambience5

Good food. Amazing service

OT
OpenTable Diner
London
1 review
Dined on 5 September 2020
Overall2food1service2ambience4

The setting was amazing, the food was mediocre, not worth the money.
We didn’t receive our first drinks until we had finished our starter and never received our bottle of wine we ordered.
After complaining we got a complimentary glass of wine.
The overall dining experience was not worth the money

OT
OpenTable Diner
London
1 review
Dined on 5 September 2020
Overall1food2service5ambience5

Plastic was found in my girlfriends food.

OT
OpenTable Diner
London
1 review
Dined on 5 September 2020
Overall5food4service5ambience5

Engagement

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JF
JaneF
1 review
Dined on 4 September 2020
Overall3food3service4ambience4

Lovely atmosphere but food could have been bit more classy.

F
Fit20ft
London
2 reviews
Dined on 4 September 2020
Overall1food2service1ambience3

We chose Ting for the view it had to offer as the food was ok at best but we were extremely disappointed by the attitude of the hostess and waiters. We reached around 7:20 pm and asked if we could be seated by the windows for the view. We were told by her that those tables were currently occupied and we might be moved later if they were free. I further asked the hostess if it was possible to book them in advance to which she replied a bit rudely that it wasnt possible to book those tables as they were given on a first come first serve basis. After three of the tables were free, we asked three different waiters if we could be seated now, one said he would find out and never returned, another said they were booked so he it was not possible, we were frustrated by the mixed messages and lack of clear communication. In fact, one of the tables was empty for a whole hour before we left right there infront of us and we were still not seated there. Lastly, the payment machine also created issues. Apart from our interaction with the manager at the end who tried to apologize, the entire experience was terrible with probably one of the worst customer services we have ever experienced and we just wanted to leave after being treated that way. We expected so much more from Ting.

M
Martin
London
1 review
Dined on 4 September 2020
Overall4food3service5ambience5

The restaurant is amazing. The service is amazing. The food is very expensive - as you are paying for the whole experience to be expected. However I ordered a chicken tikka kiev (£26) which had nothing accompanying it (mash / chips / rice). No one asked if I wanted a side when ordering. When we questioned why no side they said it was a new dish and offered some mash. The mash cost £6 and came soaked with Fish chowder which really didn’t work. There should be a side with the dish not just a lump of chicken. The starters and desserts were delicious. The main course was an expensive disaster for me which tainted my evening.

R
Redkop
1 review
Dined on 3 September 2020
Overall4food4service4ambience4

excellent view of iconic landmarks in the city and thames coupled with good food, atmosphere and service

N
Nick
London
3 reviews
Dined on 2 September 2020
Overall5food5service5ambience5

1st date night in 6 months, absolutely loved it

LJ
LasseJ
London
5 reviews
Dined on 2 September 2020
Overall1food1service2ambience3

It was a culinary train wreck. I never thought in a place like this that so many things could go wrong. We will never be back.

s
steve
London
1 review
Dined on 1 September 2020
Overall5food5service5ambience5

Very attentive as always never too much trouble see you soon

OT
OpenTable Diner
Tokyo
2 reviews
Dined on 1 September 2020
Overall5food5service5ambience5

It was really great time for us. Services was also wonderful.

M
Morgan
1 review
Dined on 1 September 2020
Overall5food4service5ambience5

The food was lovely and great value for money however our cocktails weren’t nice at all we ordered the peach passion ones, would not recommend however the restaurant as a whole and the staff were great.

AS
AlpS
London
1 review
Dined on 1 September 2020
Overall5food5service5ambience5

Very nice restaurant with a very nice view. Highly recommended.

JT
vipJTA07
London
27 reviews
Dined on 31 August 2020
Overall4food4service4ambience4

As expected a lovely experience. Will go again !

OT
OpenTable Diner
London
1 review
Dined on 31 August 2020
Overall5food5service5ambience5

Stunning views, impeccable food and incredible service.

SR
SophieRose
London
1 review