This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

Ting Restaurant, Shangri-La At The Shard

4.4
2118 reviews
£26 to £40
Contemporary British
TīNG, named after the Chinese word for ‘living room’, is the collective name for the restaurant and lounge on level 35. Situated 128 metres above ground level, the vibrant space will showcase sweeping 360-degree views across the capital.

TĪNG Restaurant is open for breakfast, lunch and dinner, and presents a modern British menu, whilst incorporating some of Shangri-La’s signature Asian dishes. The dishes are cooked using locally-sourced ingredients, and served within a contemporary setting of Chinoiserie design.

Shangri-La Cares; our safety programme entails a range of enhanced protocols and measures in addition to our already rigorous hygiene and safety standards. Designed to ensure our colleagues work in a safe environment with peace of mind and that our guests can confidently enjoy the moments that matter most while in our care.
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Private Dining

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Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks

Offers

2 & 3 course lunch menu

Sep 14, 2020-Oct 31, 2020·Daily 12:00-16:00

2 & 3 course lunch menu.

What 2118 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.4
service
4.5
ambience
3.9
value
Noise · Moderate
84% of people would recommend it to a friend
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EB
ElishaB
1 review
Dined 2 days ago
Overall4food5service5ambience5

This is a lovely place to come for breakfast, the atmosphere is lovely and relaxing the waiters are very attentive and the decor is Devine. We had the buffet breakfast and There was something there for every food pallet from smoked salmon with Crème fraîche To a fruit bar and cereal bar With fresh pastries and endless flavours of jams and condiments, and not forgetting the fresh sausages and bacon and eggs. Such a lovely place to dine the only thing I would say is the price could be lowered a little bit on the buffet to make it more appealing to all audiences and the time you clear the buffet should be a bit later than 10:30.
Overall we were very pleased with our experience and would definitely return!

RB
RobertB
1 review
Dined 3 days ago
Overall5food5service5ambience5

Very pleased with our lunch and service received, however, I think the furnishings are dated. Carpeting edges are fraying; marble tables are stained. We moved from a timber table which was very “sticky” to the touch.

Staff were very polite and helpful.

K
Kev362y
London
11 reviews
Dined 3 days ago
Overall3food3service2ambience3

Poor breakfast experience. Scrambled eggs were nice, not enough and no toast. Would not recommend. The breakfast club along the street was much much nicer.

FJ
FrankJ
Las Vegas
1 review
Dined 4 days ago
Overall1food1service1ambience5

Food is very overpriced and taste mediocre. Service was terrible, impossible to get a drink and we seemed to be a big inconvenience for the waiter. View is amazing, but that the only thing positive.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food4service5ambience5

We were out celebrating our 2 year anniversary, the staff were incredibly welcoming, the views - breathtaking. Ken and Stephane did an amazing job looking after us, I will definitely be returning soon!

HG
vipHGHF
London
185 reviews
Dined 4 days ago
Overall2food2service2ambience3

The food from the Asian menu was nothing better than you would get at a local Asian restaurant, but was extremely overpriced at nearly £30 a main course. The starters I had from the non-Asian menu were both good. The puddings were beautifully presented. It was not as good a meal as one would expect from a 5 star hotel.

I had told the staff that it was my birthday so that we would hopefully get a table by the window (which turned out to be easy since the restaurant was pretty empty). I didn't expect anything extra, but it was apparent that no note had been made on the booking since I didn't even get wished a happy birthday. That kind of lack of attention to detail is unimpressive. I wouldn't go back - there are better restaurants in the Shard at Oblix, Aqua or Hutong.

K
Kanenson
London
2 reviews
Dined 5 days ago
Overall3food3service5ambience5

Some lovely dishes overall but poor vegetarion food

PS
PalomaS
1 review
Dined 5 days ago
Overall3food2service5ambience3

The service was exceptional and the view equally so. The food however was ordinary. My laksa looked like a laksa but tasted nothing like a laksa.

L
vipLaurenced
London
31 reviews
Dined 5 days ago
Overall5food4service4ambience4

We spent a fantastic lunch at the Ting. The staff was very welcoming and efficient, atmosphere relaxing and very good food!

KS
KatieS
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Outstanding service, beautiful ambiance and stunning views. Breakfast was delicious, great ingredients and beautiful presentation. We will be back.

OT
OpenTable Diner
London
1 review
Dined 6 days ago
Overall3food3service1ambience2

The service was very slow, the restaurant was very busy. Food was cold.

JS
JackS
1 review
Dined 7 days ago
Overall5food5service5ambience5

Ting Restaurant, Shangri-La At The Shard is the peak of fine dining, very sophisticated, classy and delivers views like no other. Service was perfectly attentive. Both the Asian and British dishes were world-class and generously sized. The live music by a pianist created an incredible ambience. A very special night to remember.

OT
OpenTable Diner
Birmingham
5 reviews
Dined 7 days ago
Overall5food5service5ambience5

Great experience and great service. Had a lovely table by the window with a fantastic view.

M
Merry
1 review
Dined 7 days ago
Overall5food5service5ambience5

The staff were amazing-so accommodating. Food was great as well.

P
Pink
London
1 review
Dined 7 days ago
Overall2food1service1ambience2

Probably one of the worst restaurants I’ve visited. I surprised my boyfriend for his birthday and the team did not even acknowledge this. The food was below average and the service was extremely poor. The only positive thing was that it was located in the shard. Please please please don’t waste your money at this place. If you do want to splash and out and have the shard experience then you’re better off choosing one of the other restaurants. Worst experience ever.

F
Farid
London
1 review
Dined 7 days ago
Overall5food5service5ambience5

Attentive staff, delicious food, amazing view. A Brilliant anniversary meal.

RM
RossM
1 review
Dined 7 days ago
Overall5food4service5ambience3

We came here for a Birthday family celebration and were initially disappointed by the fact that we were going to be charged £10 per slice of a cake we bought ourselves, followed by being seated in the afternoon dining lounge chairs for a dinner. Following this, the starters took nearly 1 hour to come out. By the time the mains arrived we only had 20 minutes left of our 2 hour reservation and had to skip on dessert as a result. Lastly, the restaurant ended up mixing up the mains with a totally different item on the menu to add to our frustration. However, despite all of this, I have to say, the restaurant did an exceptional job of resolving all these issues. Not only did they place us on a better table, but they also sincerely apologised and replaced our mains with no complaints. As an extra apology, they went on to remove the charge for the two mains and alongside removing the service charge (plus allowing us to cut our own cake for free). Overall, the food was very good and despite all the hiccups, we had a memorable experience at The Shard.

i
imcd
Manchester
1 review
Dined on 23 October 2020
Overall5food5service5ambience5

our server marie was extremely helpful and polite, made our experience very enjoyable

AK
vipAmiK
London
14 reviews
Dined on 21 October 2020
Overall3food1service5ambience5

Stayed at the hotel for my birthday . I must say the view and the staff are wonderful. The food ..... as I am asian , these foods are “fake” , deep fried squid with okonomiyaki sauce flavour (?) , Hainanese chicken was definitely fake , the sauce suppose to be on the side but some sort of brown sauce was covered , there’s no chili sauce and the rice was watery and soggy ..... the worst restaurant in shangri-la hotel . I’ve been to the asian branch -restaurants in shangri-la ..... it definitely does not meet the standard . But the price is reasonable for the hotel standard . If you’re going there for the view then it’s worth it . P.S happy birthday message on a piece of paper (?) not much effort for a Shangri-La....

RP
vipRichardP
London
31 reviews
Dined on 20 October 2020
Overall5food4service5ambience4

great evening, sad that Covid is destroying the ambience of restaurants, but glad we found a restaurant with safety measures in place you cannot win can you

Great food, Lovely staff and amazing views

Will defo be back

HA
HanifA
London
1 review
Dined on 20 October 2020
Overall5food5service5ambience5

A wonderful dining experience for any special occassion. Ambience, food, decor, views and service were all exceptional.

AP
AmandaP
Aberdeen
3 reviews
Dined on 19 October 2020
Overall5food5service5ambience5

The food choice was excellent - a mixture of Asian or modern British. Service absolutely superb - waiters and sommelier very professional , welcoming and friendly .
The restaurant is on the 35th floor so there are fantastic views over London and especially the tower bridge .

F
Finediner2014
London
4 reviews
Dined on 19 October 2020
Overall4food4service5ambience5

First time going to the shard and it was exactly as I expected and more. Delicious food, spectacular views, courteous, professional and friendly staff. Will definitely be going again. Perhaps for an evening meal to see the London skyline from an evening perspective.

M
Majed
1 review
Dined on 18 October 2020
Overall2food1service2ambience4

The restaurants ambience and views are great and i guess it's something you have to do once in your lifetime being the Shard. However, the food was less than average, obviously overpriced and the dessert was actually one of the worst i've had. They also had a discretionary 12.5% service charge on top of the bill which states on the menu 'this will be added to your bill' which i thought was shocking as giving tips should be optional. Our waiter was a nice guy but a little overly friendly and at times unprofressional. We got a great view but were not seated at a diner table, more of a lounge style therefore had difficulty and had to hunch up to eat our food. If you feel compelled to experience the Shard then i'd recomend a one time experience for tea / coffee etc as the food is poor.

RA
RoseA
1 review
Dined on 18 October 2020
Overall5food5service5ambience5

Very nice restaurant, good food and lovely staff. The cocktails were ok but they need to have more options with mixures as they were all too strong.

RP
RicP
London
3 reviews
Dined on 18 October 2020
Overall4food5service5ambience3

The menu is an eclectic mix of Asian and modern English, now that Shangri La have fused two, or three restaurants into one during Covid. We stuck to Asian, which was superb. The Malaysian Fried rice (Nasi Goreng) complete with fried egg, was superb, as was the satay chicken. Beef in black been sauce was extremely good. All washed down with some lovely Jasmin tea. the only low note was the table: I had asked for a Thames-side table when I booked, but was shown to a table overlooking the railway tracks, as the riverside was reserved for afternoon tea. However, there is a beautiful view of St Paul's from the toilets, so make sure you visit.

MW
MateuszW
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

Overall we had a really great experience. The food was delicious, service was outstanding and the views were amazing. The only downside was that we were unable to get a window seat which would have made the occasion even more special and the portion sizes were on the small side. Overall very worth it for a special occasion however it's not the best value for money as you'd expect

BW
BWD99
1 review
Dined on 17 October 2020
Overall2food4service2ambience3

We were not sat anywhere near a window, got the wrong starters, consistently overlooked by waiting staff, everyone else in restaurant were given stools for bags but not us! For the food and service and considering we got no view at all, the value for the price was extremely disappointing.

OT
OpenTable Diner
Manchester
1 review
Dined on 17 October 2020
Overall1food1service1ambience1

Do not visit here for a special evening! I had booked this restaurant a month in advance for my partners birthday. Before booking I had made a special request which was to be seated by the window as he had never visited the shard. On arrival we were NOT seated by the window, I was told other guests had priority. I wasn’t going to let this ruin the evening. I had told the waiter if a seat was to become available, please do keep us in mind. Once we had been seated, we had a table in front of us completely free by the window during our whole meal.
DO NOT SPEND YOUR MONEY HERE our hostess was rude and a complete snob.
WILL NOT BE VISITING AGAIN.
Please see image of the on the house “birthday cake” they had given to us. Completely appalling! Please don’t insult your customers like this!

If you wish for a special evening, please visit Hakkasan or Novikov - they truly are experts in customer service!

S
Shoo
London
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

Very good service for such an high expectation restaurant. Met all expectations & was friendly and warming. Very happy with price for the food & for the settings.

T
Train
Gloucestershire
1 review
Dined on 16 October 2020
Overall4food4service4ambience4

Very nice and convenient if staying at the hotel. Expensive but if staying at the hotel you may get 20% off the bill which we did.

OT
OpenTable Diner
London
1 review
Dined on 15 October 2020
Overall5food5service5ambience5

It was so amazing Simon was the best host I’ve ever met he was so kind and he was delightful.

The food was absolutely amazing the chefs did wonderful.
My bestfriend really enjoyed her birthday

YB
YinkaB
London
1 review
Dined on 15 October 2020
Overall4food4service5ambience5

A wonderful view of London from on high!
The food was good.
Definitely a good venue for a treat

PN
PrincessN
1 review