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Ting Restaurant, Shangri-La At The Shard
TĪNG Restaurant is open for breakfast, lunch and dinner, and presents a modern British menu, whilst incorporating some of Shangri-La’s signature Asian dishes. The dishes are cooked using locally-sourced ingredients, and served within a contemporary setting of Chinoiserie design.
Shangri-La Cares; our safety programme entails a range of enhanced protocols and measures in addition to our already rigorous hygiene and safety standards. Designed to ensure our colleagues work in a safe environment with peace of mind and that our guests can confidently enjoy the moments that matter most while in our care.
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- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waiting staff wear masks
2 & 3 course lunch menu
2 & 3 course lunch menu.
The food choice was excellent - a mixture of Asian or modern British. Service absolutely superb - waiters and sommelier very professional , welcoming and friendly .
The restaurant is on the 35th floor so there are fantastic views over London and especially the tower bridge .
Very nice restaurant, good food and lovely staff. The cocktails were ok but they need to have more options with mixures as they were all too strong.
Overall we had a really great experience. The food was delicious, service was outstanding and the views were amazing. The only downside was that we were unable to get a window seat which would have made the occasion even more special and the portion sizes were on the small side. Overall very worth it for a special occasion however it's not the best value for money as you'd expect
We were not sat anywhere near a window, got the wrong starters, consistently overlooked by waiting staff, everyone else in restaurant were given stools for bags but not us! For the food and service and considering we got no view at all, the value for the price was extremely disappointing.
Do not visit here for a special evening! I had booked this restaurant a month in advance for my partners birthday. Before booking I had made a special request which was to be seated by the window as he had never visited the shard. On arrival we were NOT seated by the window, I was told other guests had priority. I wasn’t going to let this ruin the evening. I had told the waiter if a seat was to become available, please do keep us in mind. Once we had been seated, we had a table in front of us completely free by the window during our whole meal.
DO NOT SPEND YOUR MONEY HERE our hostess was rude and a complete snob.
WILL NOT BE VISITING AGAIN.
Please see image of the on the house “birthday cake” they had given to us. Completely appalling! Please don’t insult your customers like this!
If you wish for a special evening, please visit Hakkasan or Novikov - they truly are experts in customer service!
Very good service for such an high expectation restaurant. Met all expectations & was friendly and warming. Very happy with price for the food & for the settings.
Very nice and convenient if staying at the hotel. Expensive but if staying at the hotel you may get 20% off the bill which we did.
It was so amazing Simon was the best host I’ve ever met he was so kind and he was delightful.
The food was absolutely amazing the chefs did wonderful.
My bestfriend really enjoyed her birthday
A wonderful view of London from on high!
The food was good.
Definitely a good venue for a treat
This restaurant has a very romantic and relaxing atmosphere. The food was delicious and portions were large so one main and a side was just enough! Do take note that the drinks are pricey so do make sure you can afford this before you go but all in all the experience was amazing and the staff were lovely and made the experience amazing, I will definitely come back here again!
Staff are very helpful especially nathaniel. Ambience is perfect.. overall is amazing..
Chicken satay and beef in black bean was absolutely amazing!!!
Service was excellent. Our server was Jennifer and was very attentive and gave us excellent service.
Sad to to say the main tandoori keiv was really awful. The terrine was pretty nice but major disappointment with the set lunch menu. Staff and service was excellent though.
The location is superb and the ambience is spot on for a special occasion. The food however didn’t live up to the above. I have eaten in a wide range of restaurants from Michelin starred to small local business and chains. The food was on par with a standard chain restaurant at best.
The waiter was very polite and friendly but was rather disorganised for the level this restaurant is trying to pitch itself at.
Sorry but rather underwhelming and it was the food that let the place down.
Our visit was perfect. Francesco (i hope i spelt that right) who was our waiter for the night was amazing! Everything from the food, to the view and the service was exceptional!
Not impressed with the food. Tasted like a plate of salt. Service and the setting was very good and the views were stunning but never had such a poor meal in a restaurant that states 'fine dining'
Excellent food, excellent service and an excellent experience. Rather expensive but worth it for a special occasion
This is perfect for a special event meal (we were celebrating a 21st birthday). It's not cheap, but the food is outstanding and although we were in the centre of the restaurant, we could still see the views all round. Service was excellent, attentive but discreet, and they got us through three a la carte courses in time for the 10pm curfew. Expect to spend £75 - £100 a head, with the cheapest wines being £47-£50. We had three different bottles and all were delicious.
Very good ambiance but staff needs to be more friendly.
Birthday meal and then proposal 🙂 was amazing!!
Lovely view at night. Went for a birthday birthdsy dinner. Really good customer service. Food quality is good but portion could be bigger
Went for girlfriends birthday was not disappointed would recommend to all friends and family as they cater to halal diets. The staff were super helpful and helped in every way they could
Had lovely time at Ting, staff could not be more helpful and the food was outstandingly delicious.
Amazing views, impeccable service and good food.....we had a great time and would definitely recommend
Amazing views , food so nice and the staff were so helpful and friendly! It’s just breathtaking to be on the 35th floor of the shard , iconic dining experience , I’d recommend to all. Huge thanks
I would have wished there to have been more options on the menu, it was quite a limited choice, there would not have been many other oprions should be have dined twice at Tings
Overall experience was good however being such a high end restaurant, we found a hair on the table which was not very pleasant and the most we got was just a sorry. But very impressed with the staff’s service.
Outstanding service, excellent view and ambience. Very, very good food worth the trip alone, price of food very reasonable considering location and quality of food. The fact that the restaurant offers a good variety of halal options is a huge bonus. Will definitely come back
Food was good. Service was average. The front restuarant staff were confused as to whether we were booked for Lunch or Afternoon Tea. I kept saying that it was a lunch booking and they kept saying it said Afternoon Tea on the system. The mix up i think happened as i changed my booking by 30mins on the day, as we were running slightly late. Other than this, the experience was ok. The table looked unclean and the seats were dirty. I expected better.
The team at Ting took great care of us and made my wife’s birthday truly special. Couldn’t ask for anything more. Thank you all.
Great menu selection whether you want modern European or Asian & excellent wine list selection.
We were given a table with wonderful views over the river. The service was quick and attentive without feeling rushed. They were very accommodating of our food allergies and were clear about keeping our food orders separate to deal with this.
In particular, our server Sabrina was very friendly and fantastic at her job - she treated us with kindness and respect. We would definitely return.