The staff love what they do, so sit back, it"s all about you!
Service was initially very poor. I had booked a table over a week before yet when I came I was told to stand in a corner for a few minutes which ended up being 15mins. I understand it was an ‘eat in to help out’ evening but it appeared the staff were seating walk-ins first. Once seated, service was ok- they turned up with our mains before serving our starters and then casually asked if we wanted it all at the same time. To summarise- food was good but service needs to be sorted out quickly as it’s putting people off going there.
Great food and service as ever but oh my gosh so noisy. We had been offered an emptier area on arrival but turned it down because it was so empty, it looked a bit desolate. Our mistake!!! More diners did go in that area but (having sat there before) it probably would have been a better experience for this time. We could hardly hear ourselves speak so left to have our coffee at home!
I went here with my friends. Nice and Cozy atmosphere in the restaurant. Good service tooo
Thanks to make my night perfect with perfect meal and drink. Next week I will be back in London and I definitely come back again !!!
Prawn padthai is very nice. The restaurant is comfy itself. The staffs was very friendly and helpful. Nice place to dine and meet up with friends for a quick meal.
All was fine. It’s a local place we visit often.
We went here as we love pan asian food... we have never been so disappointed! I rarely write reviews but felt compelled to share how terrible the food was here. The food was dry it all felt like it had been reheated.
The aromatic duck was dry and tasteless, the korean fried chicken was not crispy, the chicken texture was strange, the prawn tempura was greasy and tasteless, the dim sum was tasteless, the chicken gyoza were the only half decent thing on the menu but the skin was too thick and doughy, the sushi salmon looked and tasted like rubber.
Service was pretty average all round, which was surprising as dishes were a premium for what they were and service was included. The plates were slapped on the table by most of the waiters.
Would not recommend.
Very good place for food and excellent service. Been here a few times and absolutely fell in love with this place. Highly recommended as the food was great and service was attentive. Highly recommended.
I have been tootoomoo two times and both of them was a nice experience for me. Everyone was so helpful and always smiling. I enjoyed the nice padthai prawns. The plate was well balanced, every bite was so tasty and felt like I am in heaven. I will recommend this experience to everyone.. Thank you for everything..!!
This is my second time here. The level of service is good and attentive. The food was good and what you would expect from here. The waiters and waitresses was good and know what they are doing which make it a superb experience. Definitely will come again and recommended place.. 👍👍👍
When we arrived we told them our booking and the waiter showed us to our table. After 15 mins our friends texted to see where we were. They’d been sitting at a different table for 15 mins.
We moved ourselves. No waiter apologised when I told them.
The service was shockingly slow.
The food portions were minute. I had the miso salmon but the accompanying beetroot was inedible. It had so much vinegar. There was nothing offered as a side. £15 for a piece of salmon was ludicrous.
My friend had a sashimi salad. Honestly smaller
Than a child’s potion.
We paid £24 each. What a joke. Will never return. This restaurant used to be delicious. Not anymore.
Went in for lunch on Sunday. The food was excellent, and arrived pretty quickly. The service was good.
The only issue we had was with a large group in the same section of the restaurant as we were. They had put their kids on a separate table and were not keeping any control of them at all. They were dancing and jumping around basically making a lot of noise. When on one occasion they jumped into the back of my chair, I did have to ask them to sit down. The parents were not even bothered to get involved at all.
This was not the restaurants fault and I would still recommend.
This hit the spot for my family after a cinema visit. Our twenty something children thought it was fantastic. The service was prompt & friendly, the food good & tasty, the atmosphere was buzzy but not frenetic. Not a place you could linger for hours. We’ll definitely visit again
We enjoyed dining at Tootoomoo Whetstone. We were there on New Year’s Eve and while it was busy, the staff looked after us well. We enjoyed the food and the ambience.
Would have been a perfect night only we told the staff we were waiting for a fourth person to join our table. When they arrived 10 mins later they told her that we hadn’t arrived yet and showed her to a table where she sat for 30 mins completely on her own. Due to having two completely separate rooms we were unable to see on another. Fortunately mobile phones saved the day and we we’re reunited. Otherwise a lovely evening. NB-The original room to the left is the quietest and less of an atmosphere.
Took my staff for Xmas meal. Staff very friendly and helpful but the only negative was we felt like they were rushing us so that they could go home.
Starter sizes are small and not value for money. Mains are decent size and good. Desert was OK
We waited about twenty five minutes before someone took our order. The food was delicious but the restaurant was half empty
Delightful restaurant and becoming one of our favourites. Staff are knowledgeable about their menu. My husband is diabetic and has dietary issues, this was a our second visit and, once again, they were more than helpful with advice on sauces. Conversation round the table is not drowned out by loud music!
Manager could not have been more helpful. He explained on the phone after I’d booked that he was unable to take the OpenTable reward cheque worth £27 as his restaurant did not get back the money from a previous one issued by OpenTable. When we arrived he personally looked after us, recommended dishes suitable to my husband’s dietary needs and gave us a VIP card entitling us to about 12% discount to make up for the disappointment of not being able to use the dining reward. Lovely meal, delightful atmosphere .... will be going again
Food was very tasty but service was slow
Good early evening , pre cinema dinner ... food tasty and cooked well, service excellent
Didn't get to see inside as we were with a friend who uses a wheelchair and they didn't have a ramp to get over the step. So we sat outside with the car fumes. A shame as we were really looking forward to it and the food was good. Being outside also meant that the service wasn't as attentive.
Can be a bit noisy when busy but was great food and great service
Lovely food, lovely atmosphere. Service a little slow I think because we were in a corner and they didn’t look our way as often but overall really nice
This restaurant seems to have taken a dip in not only quality but also presentation of food. Portion size seems to have shrunk as well especially in relation to vegetables
Need to see an improvement before this is back on my list of favourites
Love this place
Really good food, fantastic cocktails and even better on a Thursday where cocktails are £4 all day
Lovely gem of restaurant ! Food is excellent. Service very good. Great cocktails !
Great Restaurant with a great menu, lovely atmosphere, local and not overpriced. Highly recommend
I enjoyed our visit and everything was great except the food wasn’t 100%. I had Pad Thai which was nice but had no flavour, it was rather bland. My friends had a mix of different foods but still found it quite basic. On this, I probably wouldn’t return.
Food always delicious
Staff (especially at the bar) always friendly and approachable.
Good menu with a wide variety of choice, including vegetarian and vegan options. We went with kids and they were able to make dishes without spice. Unfortunately, all of our food was quite bland and tasteless except the spring roles!
Service was excellent and staff very attentive
Absolute fave place!! Eat take out from here once a week (crispy smoked chicken)
Could do with a good happy hour - apart from that it’s perfect
Great food & service . Predictably good, quality meals.
This place never fails to produce fabulous food & drink at very reasonable prices
Nice to have a round table for a group of friends and the food was all great
Had an enjoyable meal here last Sunday and would particularly recommend the Beef Rendang.
Shame no dim sum on the menu again!!! Not good when keep taking things off the menus.
I have been to Tootoomoo before and had an enjoyable meal but that was a few years ago, not sure if the Chef has changed since but what seemed like a freshly made Pad Thai in the past, this time there was a swimming pool of liquid under my anemic looking noodles and chicken, that tasted like a sir in sauce you buy at the supermarket. My friend had a beef dish, at first I had food envy as hers looked so much nicer than mine, until she asked me to try it, it was the sauce that let it down also, it really wasn't very nice and ruined her meal. Again it tasted like I stir in sauce, one I'm surprised would ever make out to a supermarket shelf. When the waiter came to remove our barely touched bowls we were surprised he never asked if there was anything wrong with the food - I am normally the first to complain, if the food is cold, raw etc but I have never found myself in a position in any restaurant in the past, where the food was so bad I was just left speechless.
Nice restaurant with fun decor. Menu is varied & ‘compact.’ The starters were yummy, crispy duck rolls, crispy smoked chicken, chicken gyoza & veggie dumplings. My main of green Thai curry was a bit neon green but tasty & the pad Thai got the thumbs up from my hubby. Good portions but not very authentic . A bit disappointing that there was No red curry 🙁 on offer. My favourite part of the night, Jug of Margarita’s 😁
Tootoomoo Whetstone does offer delivery in partnership with Deliveroo. Tootoomoo Whetstone also offers takeaway which you can order by calling the restaurant at 020 8446 8644.
Tootoomoo Whetstone is rated 4.1 stars by 101 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.