Our restaurant Tonkotsu is named after the lip-smacking, creamy ramen typical in Kyushu, Japan’s southern-most island, but found all over Japan. Tonkotsu ramen’s smooth, silky consistency is created by cooking pork bones for up to 18 hours, which allows collagen and other porky goodness to be emulsified into the stock.
Got there a bit early so had some drinks outside - we were given some free edamame with our drinks. The table didn’t become a available until 15 minutes after our reservation time, but the waiter was amazing, so nice and friendly, and gave us 15% off as a good gesture. I have loved going to tonkotsu for years, but love it even more now!
First dinner in London was at tonkotsu and we weren’t disappointed!
Enjoyed the ramen! Delicious gyoza too!!
I will suggest, whatever you do, if you visit this place, do NOT order the seafood ramen, you might regret it. No further comment.
Very friendly service, lovely food as always, the vegetarian options are just as good as the meat options! Always a good place for dins
Poor. Had been before for a decent meal but on this occasion many dishes had run out by 8.30pm. understaffed, slow service, wrong orders. Not likely to go back any time soon
First time at Tonkotsu on Canvey Street. Nice neighborhood vibe. Ramen special highly recommended and the prawn gyoza delicious. We will definitely be returning.
Awesome ramen, simple as that!
For a restaurant that specialises in ramen, Tonkontsu serve up something more like dirty dish water. The ramen is weak in flavour, watery and clear, and was the least enjoyable bowl of ramen I've ever had. The ambiance was also unappealing with an oily smell that sticks to you after leaving, and stark fluorescent lighting that makes the dining area feel clinical. The service was the only thing that we liked about the restaurant, but was the least important aspect to enjoying the dine when the food tasted so bad. I would not return and do not recommend Tonkotsu. There are far better restaurants that do a brilliant job when it comes to perfecting the traditional flavours and textures of ramen, with a warm and moody ambiance.
Was already familiar with this chain but never tried this branch off the beaten track. Such a pleasant surprise. Great ramen as expected but without the queue for a table. Service was simply excellent - waiter advised on wines too (becoming a rarity in more luxurious restaurants). Recommended!
So delicious! Had a lovely evening with friends, left very full and happy!
They were unaware of our booking, which was made through open table
Tonkotsu Ramen are a solid option. We tried some of the starters too and they were very good!
Very underwhelming food. The ramen broth tasted more of fat than anything else. Korean chicken wings were over battered. There are better ramen places.
Amazing handmade ramen dish! 100% recomended. Amber Japanese beer is very good as well ( caramel flavour ).
Food was as good as other Tonkotsu outlets, although the atmosphere is a little cold.
Very quiet for a Friday night. Not much choice for food (mainly ramen) but they were lovely and perfect for a cold winter evening. Would be good if the chicken kastu curry can be extended for dinner.
Great standard - and genuine in terms of similarity to Ramen in Japan! The only downside was there was an unpleasant smell of grease - which I'd expect at fast food places, not a restaurant.
Good ramen! However did not receive my dining points !!
I liked the ambiance. The service was good, too. The menu is quite limited and the servings very small for the price. I went expecting to discover an nice, new place which is very conveniently located. I am unlikely to return, unfortunately.
This restaurant has now closed down, do not book here
Quite how opentable can accept and confirm a booking for a restaurant that is closed is beyond me
I truly love Tsuru's chicken katsu curry. I think it is the best in London - The chicken is so crispy and it doesn't lie in the sauce when they bring, soaking and getting soft. The only thing with Tsuru is that it is more a during work week lunch spot and take away, than a nice restaurant. The thight katsu is so moist, but when we were there, they were out of it, as well as the pork and other things. Shame, if it opened a proper restaurant, I am sure it would do well. Until then, I am just happy to eat delicious katsu in an non-super-nice-restaurant kind of way.
Their food is really nice, and so as the service. It is not really that expensive, but eat-in is quite a rip-off. Take away will be much better.
Took our 3 children for a Sat night treat. Heart sank when we arrived and the place was empty and looked closed. But the waitress was exceptional, made us feel really welcome, especially the children. Food was well prepared, prompt and there was enough of it. Although we arrived early it stayed fairly empty all evening. But the friendly service made this a real winner for the family.
Suspect it's location makes this place a better visit for an informal weekday lunch.
I booked a dinner reservation through toptable for this restaurant and received confirmation. I called the restaurant that evening, however and they told me they do not accept TopTable reservations. Apparently the only way they will take/honour a reservation is if you call the restaurant directly. They were unable to accommodate my friend and I that evening despite us making a reservation through TopTable. Very disappointing.
The food was pretty good and I couldn't fault the service. The size of the restaurant certainly makes it more of a business/friendly lunch type of place rather than a dinner place (seating arrangement had high stools and benchlike tables), but regardless of that, the food was pretty good, and great value!
The only other thing I could say is that it was rather quiet when I went (it was only us there at 7pm!) but it picked up a little bit a little later on.
My friend and I notice straight away we were the only ones eating in while everyone there had used the take-away menu (take away menu slightly cheaper). We ordered the salmon & avocado uramaki, fresh crab & avocado uramaki and salmon teriyaki. Both salmon dishes were delicious. Crab was so fresh it still had shell mixed in with the flesh and we learnt the hard way by choking on it while eating it. Next time I'll use the take out option.
We went for the curry option here, which was really tasty and plentiful. To start we had octopus dumplings, which were also great and i was really impressed when the manager came out and apologized for the delay to the starter (which wasn't really delayed anyway) and explained that the chef wasn't happy with his first attempt so he was doing them again.
food is very good value for money but location is difficult to find
I went there and had a curry katsu pork rice and mochi ice cream. The highlight was the curry, it had a very nice velvety texture with a bit of spicyness. The carrots and potatoes were cooked till they were soft but i could still bite into them. Those were perfect for me. However, the pork katsu batter was not as crispy as I had expected. The mochi skin was also slightly too thick for my liking.
The two waitress there were extremely friendly, they were helpful and had big smiles all the time.
We turned up at Tsuru at the time we booked the table and they had given our reservation away to another person claiming to be me!!! This has never happened to me, staff didn't even try to make things right just said "Oh Sorry". We just walked out and ate somewhere else. I am not going to even bother trying to make a reservation here or give this restaurant my custom.
The stuff was friendly. The location and quiet and calm. We had a nice weekday evening dinning experience... will go back again in the future.
We went before a show - good for a quick bite, sushi was nice & service good but nothing outstanding!
Clean, zen spot in the heart of Southwark near the Tate Modern. We started with Miso soup which was a little watery, didn't have much in the way of mushrooms or green onion for flavor, zest and a bit of color and didn't have enough bonito in the stock and light on the miso. It was okay. The sushi was very fresh and good. The vegetarian sushi was a disappointment; a lackluster rice ball "thing"?? and so-so vegie rolls.. If they just done cucumber rolls and avacado rolls with some mayo or carrot, that would have made the meal. The waitress was so new she didn't know any of the dishes and kept drifting off and not noticing when we needed water or tea water. Sweet but not prepared to be serving. Still love the spot.
Lovely food and excellent, friendly service at Tsuru Bankside. It's becoming a regular for me.
Lovely food and great service. All at a reasonable price.
At Tsuru - Bankside, the food was lovely, particularly the wonderful mochi. Service was excellent and friendly.
We were the only people in there at 5.30pm but food was delicious and they had plum wine. Toilets were very nice for such a small place.
Great for a quick snack